9357_book/wc_1ATT 7/6/01 4:10 PM Page ii USER’S MANUAL Part 2 900 MHz Cordless Answering System with Caller ID/Call Waiting 9357 DRAFT 7/6/01 Please also read Part 1 — Important Product Information AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.
9357_book/wc_1ATT 7/6/01 4:10 PM Page iii © 2001 Advanced American Telephones. All rights reserved. Printed in China.
9357_book/wc_1ATT 7/6/01 4:10 PM Page iv CONTENTS BEFORE YOU BEGIN . . . . . .1 ANSWERING SYSTEM OPERATION About Caller Identification ............1 AT THE BASE . . . . . . . . . . . . . .16 Audible Indicators........................16 Set the Clock................................16 About Mailboxes ..........................16 About Announcements ................16 Record Your Announcement ........17 Answering System Feature Setup............................18 Feature Summary ........................
9357_book/wc_1ATT 7/6/01 4:10 PM Page 1 BEFORE YOU BEGIN About Caller Identification (Caller ID) This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider. Caller ID with Call Waiting lets you see who’s calling before you answer the phone, even when you’re on another call. You may need to change your phone service to use this feature.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 2 INSTALLATION Before You Install 1 2 Choose a location for the base near an electrical outlet and a telephone jack. This phone requires a modular telephone jack and a standard electrical outlet (110v AC) not controlled by a wall switch. Install the handset battery. a) Remove battery compartment cover by pressing on the indentation and sliding downward. b) Align two holes in plug with socket pins, and snap the plug into place.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 3 INSTALLATION 3 Attach belt clip to the cordless handset (optional).
9357_book/wc_1ATT 7/6/01 4:10 PM Page 4 INSTALLATION Table/Desk Installation Modular telephone jack 1 Connect the telephone line cord. 2 Standard electrical outlet Connect the power cord. CL flashes in the Message Window. Use only the power cord supplied with this product. If you need a replacement, call 1 800 222–3111. 3 4 5 4 Charge the handset battery. Place the handset in the base. Charge the battery for at least 16 hours the first time. Check for dial tone.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 5 INSTALLATION Wall Installation 1 2 3 a) Connect the telephone line cord. Connect the power cord. CL flashes in the Message Window. Use only the power cord supplied with this product. If you need a replacement, call 1 800 222–3111. Mount the base on the wall. Align holes on base with mounting studs on wall jack. b) Place power cord as shown. c) Pull base down on mounting studs until it locks into place. 4 Follow Steps 3–5 in “Table/Desk Installation.
357_book/wc_1ATT 7/6/01 4:10 PM Page 6 TELEPHONE OPERATION Answer a Call Press any key except O. Flash/ Call Waiting Access special telephone company subscriber services. Handset Volume While on a call, adjust volume of what you hear. Make a Call Press P, then dial the number — OR — Dial the number (use < to backspace and correct digits), then press P to call. End a Call Press O — OR — Place handset in base. Exit programming. Cancel a page. Hold Press to put a call on hold.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 7 TELEPHONE OPERATION Page/Handset Locator Press once to page the handset for up to one minute; press twice to cancel.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 8 TELEPHONE OPERATION Handset Ringer Style/Battery Save You can select from four different handset ringer styles, or turn the ringer off and extend the battery life. 1 Make sure the handset is off. 2 Press G to enter programming mode. 3 Press > until the screen displays RINGER:. 4 Press s. The screen displays the current setting. 5 Press > to select 1, 2, 3, 4, or OFF. You will hear a sample of each ring. 6 Press s to choose the displayed ringer setting.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 9 TELEPHONE OPERATION Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of your home or office. For best performance, keep the base antenna fully upright.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 10 TELEPHONE MEMORY This cordless phone can store 20 telephone numbers with names, each up to 16 digits long. Entries are stored alphabetically. For consistency with Caller ID entries, you may wish to enter last names first. Note: Press O at any time to exit memory. Store Memory Numbers 1 2 3 Press G. The screen displays DIRECTORY. Press s. The screen displays ENTER NAME. Using the chart below, enter up to 15 characters for the name you’re storing with the number.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 11 TELEPHONE MEMORY 4 5 6 When you finish entering the name, press s. The screen displays ENTER NUMBER. Enter the telephone number. Use < to backspace and make a correction. Press r to store a pause in the dialing sequence. Press s to store your entry. The screen displays SAVING… and you’ll hear a series of beeps confirming the entry.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 12 TELEPHONE MEMORY Delete Numbers Stored in Memory 1 2 3 Press > (DIR). The screen displays DIRECTORY. Press < or > to scroll alphabetically through numbers stored in memory —OR— Press the dial pad key for the first letter of the entry you want to delete. When the screen displays the number you want to delete, press s. Then press < or > until ERASE flashes. DIAL EDIT ERASE 973-555-0123 5/01 5:40PM 4 5 6 28 OLD Press s.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 13 CALLER ID OPERATION Indicates repeat call Caller’s name Caller’s telephone number Date of call Time of call Position of call in call history About Call History This phone assigns each incoming call a number from 1 to 50. The most recent call will have the highest number. When the memory is full, the oldest call information is deleted to make room for new incoming call information.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 14 CALLER ID OPERATION Delete Records from Call History Delete a Specific Call 1 2 Locate the record you want to delete from call history. Press s, then press < or > until ERASE flashes. DIAL PGM ERASE 973-555-0123 5/01 5:40PM 3 4 5 28 OLD Press s. The screen displays ERASE NO YES ALL and the phone number. The current choice flashes. Press < or > until YES flashes. Press s. You’ll hear a series of beeps confirming the deletion.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 15 CALLER ID OPERATION Store a Call History Record in Memory 1 2 3 Locate the record in call history you want to store in memory. If you wish to change how the number is stored, press #. The screen displays any alternate dialing sequences available for this call (area code + number; 1 + area code + number; 1+ number; number only). Press s, then press < or > until PGM flashes.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 16 ANSWERING SYSTEM OPERATION HEADLINE LEFT AT THE BASE HEADLINE L-SUB Audible Indicators This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation. Set the Clock 1 2 3 4 5 With answering system on, press U until the system announces,“Change clock.” Press S until the system announces the correct day, then press t. Press S until the system announces the correct hour, then press t.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 17 ANSWERING SYSTEM OPERATION AT THE BASE Select a feature setting Confirm/review feature setting Record outgoing announcement Enter Answering System feature setup and choose a feature to set Turn Answering System on or off Delete outgoing announcement, messages Record Your Announcement NOTE: If you have assigned different mailboxes to different people, be sure to tell callers in your announcement to press * 1, * 2, or * 3 while the announcement is playing to lea
9357_book/wc_1ATT 7/6/01 4:10 PM Page 18 ANSWERING SYSTEM OPERATION AT THE BASE Answering System Feature Setup You can set up one feature at a time, or you can set up a feature and then move on to set up another feature. 1 Make sure the answering system is on. 2 Press and release U until you hear the system announce the feature you want to set. Refer to the “Feature Summary” below for a description of the features and your choices. 3 Press S to hear the feature’s settings.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 19 ANSWERING SYSTEM OPERATION AT THE BASE Listen To, Save & Delete Messages The system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos, and announcements (up to a maximum of 99 messages). After playing a message, the system announces the day and time it was received. While the message plays, the Message Window displays the number of the message.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 20 ANSWERING SYSTEM OPERATION AT THE BASE Call Screening/Intercept 1 2 3 Make sure the answering system is on, and set the message playback volume control above level 1 so you can hear the caller’s message. If you decide to take the call, press P on the handset. If you pick up an extension phone during the announcement and the announcement does not stop right away, press and release the telephone switchhook.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 21 ANSWERING SYSTEM OPERATION AT TOUCH TONE PHONE Connect with the Answering System You can access many features of this system remotely from a touch tone phone. 1 2 3 4 Dial your telephone number. When the system answers, press #, then enter your Remote Access Code (preset to 19). The system beeps twice. Within two seconds, enter a remote command (see “Remote Access Commands”). Press * 0 to exit remote operation.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 22 ANSWERING SYSTEM OPERATION AT TOUCH TONE PHONE Remote Access Commands (continued) Function: Record memo Command: Press * 8; then mailbox number where you want memo recorded; speak after beep; press # 5 to exit. End remote access call Press * 0. Turn system off Press # 0; the system announces, “Machine off.” Press # 0 again to turn the system back on.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 23 BATTERIES Charging the Handset Battery Pack This battery should remain charged up to six days with the ringer turned on and up to 12 days with the ringer off. A fully charged battery provides an average talk time of about five hours. The battery pack needs charging when: • A new battery is installed in the handset. • The phone beeps twice every 16 seconds. • The screen displays LOW BATTERY and the low battery icon.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 24 BATTERIES Replacing the Handset Battery Pack 1 2 3 4 5 24 Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward. Lift out the old battery pack and disconnect. Align the two holes in the new battery pack’s plug with the socket pins, and snap the plug into place. Place the battery pack in the compartment with the wires in the lower left corner, along the bottom of the battery pack.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 25 IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 800 222–3111. Please retain your receipt as your proof of purchase. If the phone doesn’t work at all, check these items first: • • • • • • Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 26 IN CASE OF DIFFICULTY If you hear noise or interference when using the phone: • • • • • • Make sure the base antenna is fully upright. You may be out of range. Move closer to the base. Press and release G to change to another of the 30 channels available. If noise is exceptionally loud, move closer to the base before changing channels. Household appliances plugged into the same circuit as the base can sometimes cause interference.
9357_book/wc_1ATT 7/6/01 4:10 PM Page 27 IN CASE OF DIFFICULTY If you have difficulty hearing messages: Check the volume setting. If the system does not answer after the correct number of rings: • • • • Make sure that the answering system is on. If Toll Saver is on, the number of rings changes to two when you have new messages waiting. In some cases, the system may be affected by the ringing system used by the local telephone company.
© 2001 Advanced American Telephones. All rights reserved. Printed in China. 07/01 Remote Commands To connect with your answering system: 1 Dial your telephone number from a touch tone phone. 2 When the system answers, press #, then enter your Remote Access Code (preset to 19). 3 Within two seconds, enter a remote command from inside this card. Remote Commands To connect with your answering system: 1 Dial your telephone number from a touch tone phone.
Turn system on End remote access call Turn system off PERF.
