User’s Manual 5.
Congratulations on your purchase of this AT&T product. Before using this telephone system, you must read Important safety information on pages 75-77 of this manual. NEED HELP? Our representatives are here to help you with any questions concerning the operation of this product, available accessories, or any other related issues. Call toll free 1 (800) 222-3111 In Canada, call 1 (866) 288-4268 or visit our website at www.telephones.att.com Model No.: AT&T EP5995 Product Name: 5.
IMPORTANT Information about Caller ID with Call Waiting This product has a Caller ID with Call Waiting feature that works with services from your local telephone service provider. Caller ID with Call Waiting lets you see the name of the caller before you answer the telephone, even when you’re on another call. You may need to change your phone service to use this feature.
You must install and charge the battery before using the telephone. STOP! See page 8 for easy instructions. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, call 1 (866) 288-4268 . Caution: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully: • Use only the supplied rechargeable battery (Model 102) or AT&T replacement battery (Model 103).
Add new handsets to make your telephone more versatile (see page 65) Your telephone can accommodate up to eight cordless handsets. You can add new handsets (AT&T EP590-3, purchased separately) anytime, but each must be registered with the telephone base before use. The handset provided with your telephone is automatically registered as Handset 1. Additional handsets will be assigned numbers in the order they are registered (2, 3, 4, 5, 6, 7, and 8). You can register a maximum of eight handsets.
User’s manual 5.8 GHz Cordless Telephone/Speakerphone Answering System EP5995 FLASH CANCEL with Caller ID & Call Waiting Table of Contents Dialing a call log entry ......................44 Reviewing your redial log.................45 Reviewing voice messages ...............47 Getting Started Quick reference guide ........................ 2 Parts checklist ...................................... 5 Before you begin.................................. 6 Telephone base installation................
Getting started Quick reference guide Handset STATUS LIGHT /VOLUME Blinks when there is a new voicemail, a new message in the answering system, or a call is on hold. Press to increase or decrease handset listening volume. SOFTKEYS /OFF/CANCEL Press a softkey to select a menu item displayed just above the key. During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display. /PHONE/FLASH Press to make and answer a call.
Getting started Quick reference guide Main menu Directory Directory page 29 Call Log page 41 Settings Alice Amy Chris Deborah Jenny Kristen FIND NEW page 15 Call Log Alice 0-888-883-2445 Jan 9 10:39AM SAVE Sounds DELETE Settings Set Time Edit Handset Name Show Handset Name Language Contrast Sounds Ringer Ringer Volume Volume Ringer Melody Record Ringer Keypad Tone pages 12 Pictures Messages Pictures Messages 0 New Messages 10 Old Messages page 14 PLAY DELETE page 11 7 Animations Me
Getting started Quick reference guide Telephone base Answering system function keys Telephone function keys Telephone function keys (see pages 25-28) REDIAL ........ Press to access the redial log. VOLUME ...... Press to adjust listening volume on speakerphone. MUTE ........... Press to silence microphone; press again to resume. SPEAKER ..... Press to turn speakerphone on or off (begin or end a call). INTERCOM.......... Press to locate handset(s) or to initiate an intercom conversation. V CID ........
Getting Started Parts checklist Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: a. b. c. d. Telephone base Cordless telephone handset Base adapter Wall mount bracket e. f. g. h. Telephone line cord Battery pack Belt clip Battery compartment cover FLASH a. Telephone base CANCEL b. Cordless telephone handset c. Base adapter f. Battery pack d.
Getting Started Before you begin About caller identification (CID) Telephone operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.
Getting Started Telephone base installation Install the telephone base as shown below. Choose a central location within the home, away from any electronic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture. Plug power adapter into an electrical outlet not controlled by a wall switch. Plug the telephone line cord into a telephone jack.
Getting Started Battery installation & charging After installation, place the handset in the telephone base and allow the battery to charge for sixteen hours before use. You can keep battery charged by returning the handset to the telephone base after each use. When the battery power is fully depleted, a full recharge takes about sixteen hours. Low battery indicator Return handset to telephone base to recharge when this symbol flashes. (Handset will beep when battery is low.
Getting Started Wall mounting The telephone base can be installed on any standard telephone outlet as shown below. Choose a central location within the home, away from any electronic equipment such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. 1) Connect telephone line cord and AC power cord to telephone jacks and wall jacks, as shown on page 7. 2) Install wall mount bracket onto set.
Getting Started Belt clip & optional headset Install belt clip as shown below if desired. Snap the belt clip into the notches on the side of the handset. Rotate and pull to remove. For hands-free telephone conversations, use any industry standard 2.5 mm headset (purchased separately). For best result, use an AT&T 2.5 mm headset. CANCEL FLASH 10 Plug the 2.5 mm headset into the jack on the side of the handset (beneath the small rubber cap).
Telephone Setup Handset screen images 12:00AM HANDSET 1 REDIAL The Pictures and Animations settings allow you to select an image or design as wallpaper for the background of the handset screen. CALLER ID x 1 or Animations x2 Pictures Browse through listings. Animations SET Pictures SET These images can also be programmed for individual callers in the directory so that different images will show when different callers phone (see page 31). Press the CENTER NavKey to display the menu.
Telephone Setup Handset sounds Press the CENTER NavKey to enter the main menu, and press the UP NavKey three times to reach the Sounds menu item, then press the CENTER NavKey to start the menu. 12:00AM HANDSET 1 REDIAL CALLER ID x3 After selecting any option, press the CENTER NavKey or the softkey SET to confirm your choice.
Telephone Setup Handset sounds NOTE: The microphone used when recording a ringer is located at the bottom of the handset. If recording a tune, place the microphone about twelve inches from the music source. If recording a message, speak clearly from about twelve inches. Keypad Tone On Off Start recording the new ringer after the tone. When finished recording, press the softkey STOP . Press the softkey PLAY to listen to the recorded ringer.
Telephone Setup Handset messages x2 When there are new messages on the answering system, New Message will be displayed on the handset screen, and the status light at the top left corner of the handset will begin to flash. The number in the message window of the telephone base will also flash. Messages Messages 3 New Messages 19 Old Messages PLAY DELETE NOTE: All incoming telephone messages are played in reverse chronological order so the newest message is played first.
Telephone Setup Handset settings Press the CENTER NavKey to enter the main menu, then press the UP NavKey four times to reach the Settings menu item. Press the CENTER NavKey to start the menu. 12:00AM HANDSET 1 REDIAL CALLER ID After selecting any option below, press the CENTER NavKey to confirm your choice. x4 Set time Settings Settings Set Time Edit Handset Name Show Handset Name Language Contrast Select this menu to set the time displayed on screen.
Telephone Setup Handset settings Settings Set Time Edit Handset Name Show Handset Name Language Contrast Show handset name This menu allows you to decide whether the handset name should be shown on the screen of the handset. From the idle mode, press the to enter the main menu. CENTER NavKey Press the DOWN NavKey four times to reach the SETTINGS menu. Press the CENTER NavKey to confirm selection. When the Settings menu is displayed, press the DOWN NavKey twice to reach Show Handset Name.
Telephone Setup Handset settings Contrast Contrast At this menu, you can adjust screen contrast to one of eight levels to suit different lighting conditions. Press the CENTER NavKey to activate the menu from the idle screen. SET Press the UP NavKey four times to reach the Settings screen menu and press the CENTER NavKey to activate it.
Telephone Setup Handset settings Default settings Default Settings Restore Default Settings Are you sure? YES NO This menu allows you to restore the factory-set default Settings for all menu settings on the cordless handset. It will NOT clear the directory, call log, handset name, or messages. • Enter the main menu by pressing the CENTER NavKey . • Reach the Settings menu by pressing the DOWN NavKey four times. Press the CENTER NavKey to confirm.
Telephone Setup Base settings Setting date and time BASE SETTINGS Set Date CID MENU DIR • • • • • BASE SETTINGS • Set Time CID MENU DIR • • NOTE: This procedure also sets the time and date on the answering system. The incoming Caller ID also updates the day and time on the telephone base. • • Press SELECT/MENU . Press V CID twice to scroll to Base Settings. Press SELECT/ MENU. When Set Date is displayed, press SELECT/ MENU.
Telephone Setup Base settings • Press SELECT/ MENU and a volume indication with four levels appears. Adjust the volume by pressing V CID to decrease or ^ DIR to increase the volume or /VOLUME to increase or decrease the volume. • Press SELECT/ MENU to confirm your selection and the screen will show Choice saved. The icon will be displayed on the screen of the telephone base if its ringer is turned off.
Telephone Setup Base settings • From the base settings menu, press V CID four times to enter the Keypad Tone menu and press SELECT/ MENU to confirm. • Use the V CID or ^ DIR keys to select whether you prefer the keypad tone to be On or Off. • Press SELECT/ MENU to confirm your selection. • The screen will show Choice saved to confirm the new setting.
Telephone Setup Base settings • Press SELECT/ MENU to confirm, or press CEL to abort. CAN- Default settings BASE SETTINGS Default Settings CID MENU DIR Restore Default Settings? CID MENU DIR This menu allows you to restore the factory-set default settings for all menu and answering system settings. It will NOT clear the directory, call log, or messages menu. • Press SELECT/MENU to enter the main menu. Press V CID twice to reach the Base Settings and press SELECT/ MENU to confirm.
Telephone Operation FLASH CANCEL Basic handset operation Making, answering and ending calls To make a call, press /PHONE/ FLASH or / SPEAKER , then dial the number. Press /OFF/ CANCEL to hang up. To answer a call, press / PHONE/ FLASH or / SPEAKER or any dial pad key. FLASH CANCEL To preview numbers before dialing, enter numbers first, then press /PHONE/ FLASH or / SPEAKER to dial. Press the LEFT NavKey or / OFF/ CANCEL to delete the last digit when entering numbers.
Telephone Operation FLASH CANCEL Basic handset operation 12:00AM Phone Hold 0:41 HOLD MUTE x3 Press the softkey HOLD to place a call on hold. Press /PHONE/ FLASH or /SPEAKER to resume the call. Placing a call on hold cancels the MUTE feature. When a call is put on hold, the status light on the top left corner of the cordless handsets will flash and the IN USE light on the telephone base will also flash. Intercom HOLD NOTE: Any digits currently in the display will be dialed out when is released.
Telephone Operation Basic base operation Making, answering and ending calls CANCEL To make a call, press / SPEAKER , then dial a number. Press / SPEAKER again to hang up. To answer an incoming call, press SPEAKER / SPEAKER . To preview numbers before dialing, enter numbers first, then press / SPEAKER to dial. Press CANCEL anytime to correct any wrong numbers. Pressing HOLD/PAUSE generates a two-second delay. Last number redial REDIAL Press REDIAL to display a list of ten numbers recently dialed.
Telephone Operation Basic base operation Mute INTERCOM Press MUTE to silence the microphone and the screen will show Microphone Muted. The icon MUTE will also be shown while the call is muted. You will be able to hear, but your caller will not be able to hear you until you press MUTE again to resume the conversation. HOLD/PAUSE MUTE Hold Press Caution: If the call is not resumed in fifteen minutes the set will ring. The display will show CALL ON HOLD RING BACK!.
Telephone Operation Options while on calls Volume control VOLUME Press /VOLUME on the handset or the telephone base to adjust the listening volume. Each time the button is pressed, the volume is raised or lowered by one level. Call Waiting If you have Call Waiting service, you will hear a beep if there is an incoming call during a telephone conversation. Press / PHONE/FLASH on the handset or press FLASH on the telephone base to put the current call on hold and pick up the new call.
Telephone Operation Intercom calls FLASH Intercom calls CANCEL Press INTERCOM on the telephone base. The intercom feature allows conversation between the handset and the telephone base, or between handsets if additional handsets are registered for use with the system. From the idle mode, press INTERCOM on the telephone base to initiate an intercom call. OR x3 Intercom From the idle mode, press the CENTER NavKey to enter the main menu. Press the DOWN NavKey three times to reach the Intercom menu.
Directory Handset directory Memory capacity CANCEL FLASH There are separate directories in the handset and the base. The directory in the handset can store up to one hundred entries. Each entry can store a number up to thirty-two digits, and a name up to sixteen alphanumeric characters (including spaces). If you subscribe to Caller ID service from your local telephone company, you can select a picture or an animation to be displayed with each directory entry.
Handset Directory New directory entries • Press the CENTER NavKey to enter the main menu. • When the directory is shown on the screen, press the CENTER NavKey to enter the directory menu. • Press the softkey NEW to insert a new entry. x2 Directory FIND NEW Entering a name Use the dial pad and the table below to enter a name (up to sixteen characters).
Handset Directory New directory entries Entering a number Directory JOHN SMITH 908-555-0100 Ringer: < Picture: SAVE < Default > (none) > ERASE Use the dial pad to enter up to thirty-two digits. When finished entering, press the softkey DONE . • Press the softkey ERASE if you make a mistake. • To insert a two-second dialing pause, press and hold # until P appears to replace the # on the screen. Use the dial pad and the table on page 30 to enter a name (up to sixteen characters).
Handset Directory Directory search There are two ways to enter the directory: Directory • Using the UP and DOWN NavKey or from the idle mode can enter the directory search. OR • Press the CENTER NavKey to enter the main menu. • When the directory is shown on the screen, press the CENTER NavKey to enter the directory menu.
Handset Directory Editing or deleting an entry Editing a listing Directory 3 Chris 555-4325 Ringer: Picture: EDIT Default (none) DELETE When any directory entry is displayed, press the softkey EDIT to modify the entry. You can change the name, number, distinct ringer or picture setting by following the steps on pages 30-31. • Press the CENTER NavKey to enter the main menu. • When the directory screen is displayed, press the CENTER NavKey to confirm.
Handset Directory Editing or deleting an entry Deleting an entry Delete Options Delete Entry Delete All Entries When the directory name or an entire directory entry is displayed, use the UP or DOWN NavKey or to highlight that entry and press the CENTER NavKey to select the entry. • Press the softkey DELETE . • Press the CENTER NavKey . A confirmation tone will sound and the next entry in the directory will be shown.
AT&T 1 / 1 1 2 : 0 0 AM Base directory Memory capacity There are separate directories in the handset and the base. The directory in the base can store up to fifty entries. Each entry can contain a number up to thirty-two digits, and a name up to sixteen alphanumeric characters. A convenient search feature can help you find and dial numbers quickly (see page 38). Timeouts and error tones If you pause for over sixty seconds while making an entry, the procedure will time out and you will have to begin again.
Base Directory New directory entries Enter Name Alice CID MENU DIR Enter name, then press MENU/ SELECT to confirm. • Press SELECT/MENU to bring up directory on the screen. • Press SELECT/ MENU to enter the directory. • Press V CID and the screen shows Add New Entry. • Press SELECT/ MENU to confirm selection. Entering a name Use the dial pad and the table below to enter a name (up to sixteen characters).
Base Directory New directory entries Entering a number Use the dial pad to enter up to thirty-two digits. Enter Number 555-1234 CID MENU DIR Enter number, then press MENU /SELECT to confirm. Entry saved to Directory CID MENU • Press HOLD/PAUSE or press and hold # to insert a dialing pause. " P " will appear on the screen to indicate a dialing pause. • Move the cursor one space to the right by pressing ^ DIR to insert an extra number.
Base Directory Directory search MAIN MENU Directory CID MENU DIR • Press SELECT/MENU to bring up the directory on the screen. • Press SELECT/ MENU to enter the directory. • When Review Entries is shown on the screen, press SELECT/ MENU. DIRECTORY Review Entries Browsing through the directory CID MENU DIR Use the ^ DIR or V CID buttons to browse through the directory, or search to find a specific entry. Press CANCEL anytime to exit the directory.
Base Directory Editing or deleting an entry Editing a listing • Press SELECT/MENU to bring up the directory on the screen. • Press SELECT/ MENU to enter the directory. • When Review Entries is shown on the screen, press SELECT/ MENU. • Use ^ DIR or V CID to scroll through the listing to find the desired entry. Editing a name DIR OPTIONS Edit Name CID MENU DIR NOTE: When in the editing mode, the cursor is on the first letter of the name.
Base Directory Editing or deleting an entry Entry saved to Directory CID MENU DIR • Use the dial pad keys to enter the correct number. • Press SELECT/ MENU to confirm and save the edited entry. Deleting an entry DIR OPTIONS Delete Entry CID MENU DIR NOTE: The DELETE keys and its subsequent menu can also be used to delete an entry or all entries. • Press SELECT/MENU to bring up directory on the screen. • Press SELECT/ MENU to enter the directory.
Call Log Handset call log & redial How Caller ID works If you subscribe to the Caller ID service, information about each caller will be displayed after the first or second ring. Call Log Jack 908-555-0100 Dec 7 9:27AM SAVE DELETE The call log can store up to 100 entries. Calls are displayed in reverse chronological order (the latest first). When the log is full, the earliest entry is deleted to make room for new incoming call information.
Handset Call Log & Redial Reviewing your call log 12:00AM HANDSET 1 REDIAL CALLER ID NOTE: Names of callers are displayed only if the information is provided by your local telephone company. If the telephone number of the caller matches an entry in the directory, the name shown on screen will match the name entered into the directory. (Example: If "Christine Smith" calls, her name will appear as "Chris" if this is how you entered it.
Handset Call Log & Redial Reviewing your call log Returning a call Press /PHONE/ FLASH or / SPEAKER to call the number currently displayed. Saving or deleting an entry Call Log NEW Mother 266-4794 Jan 16 12:52AM SAVE DELETE Press the softkey SAVE to copy the displayed information into the handset’s directory (see page 29). This will enter the directory entry feature in edit mode for you to edit a name, or number and customize a ringer and picture.
Handset Call Log & Redial Dialing a call log entry Call Log NEW Mother 266-4794 Jan 16 12:52AM SAVE DELETE When any Caller ID screen is displayed, press / PHONE / FLASH or / SPEAKER to dial the number on the screen. Playback options • From the idle screen, press the softkey CALLER ID to enter the call log. • Press the UP or DOWN NavKey or to scroll through the call log entries. • Press the RIGHT NavKey to play the message. To delete a message, press the softkey DELETE while the message is playing.
Handset Call Log & Redial Reviewing your redial log About the redial log 12:00AM HANDSET 1 REDIAL CALLER ID You can review the redial log to see the last twenty numbers recently called, redial, or copy the number into your directory. When there are already twenty entries in the redial memory, the earliest entry is deleted to make room for the new one. Redial Reviewing your redial log 908-555-0100 908-555-1234 908-555-1523 908-555-1455 SAVE The latest call is displayed first.
Handset Call Log & Redial Reviewing your redial log Deleting an entry Delete Options Delete Entry Delete All Entries • Press the softkey REDIAL to bring out the redial memory listing. • Use the UP or DOWN NavKey or to highlight the entry to be deleted. • Press the softkey DELETE to bring up the Delete Options menu. • When Delete Entry is highlighted, press the CENTER NavKey to confirm deletion. A confirmation tone will sound.
Handset Call Log & Redial Reviewing voice messages x2 Messages At this menu, you can use your handset to listen to your memos or voice messages left in your answering system on the telephone base (see pages 59-60). A total of 99 messages or 15 minutes of recording can be stored in the answering system, with each message not exceeding 4 minutes.
Caroline 908-266-4794 12/6 Base call log & redial 5 : 3 8 AM Call log There are separate call logs in the handset and the telephone base. The call log in the telephone base can store up to 50 entries, with each entry containing a name up to 16 alphanumeric characters and a number up to 16 digits. If you have Caller ID service, press VCID to enter the call log menu.
Base Call Log & Redial Reviewing your call log How Caller ID works Caroline 908-266-4794 12/6 5:38 AM If you subscribe to Caller ID service, information about each caller will be displayed after the first or second ring. You can review the call log to find out who has called, return the call by pressing / SPEAKER , or copy the caller’s name and number into your directory. NOTE: Names of callers are displayed only if the information is provided by your local telephone company.
Base Call Log & Redial Reviewing your call log Saving an entry Call Log OPTIONS Save to Dir Call Log OPTIONS Dial Number • Press VCID once to enter the call log. • Use V CID or ^ DIR to scroll through the list until the desired entry is displayed. • Press SELECT/MENU to bring out the Call Log OPTIONS. • When the screen shows Save to Dir, press SELECT/ MENU to save that number in the directory. • A confirmation tone will sound and the screen will show Entry saved to Directory.
Base Call Log & Redial Dialing a call log entry When any Caller ID screen is displayed, press / SPEAKER to dial the exact number on the screen. Caroline 908-266-4794 12/6 5 : 3 8 AM Dialing options Caller ID numbers may appear with an area code which may not be required for local calls. If the number displayed is not in the correct format, change it by pressing the # key on and off to view different options.
Base Call Log & Redial Reviewing your redial log About the redial memory REDIAL 266-4794 You can review the redial log to see the last 10 numbers recently dialed, redial or save the number into your directory. When there are already 10 entries in the redial memory, the earliest entry is deleted to make room for the new one. Each time you make a call, the earliest entry is deleted to make room for the latest one. Reviewing your redial log • Press REDIAL to enter the redial log.
Base Call Log & Redial Reviewing your redial log Deleting an entry REDIAL OPTIONS Delete Entry NOTE: A single redial entry or all entries can also be deleted using the delete menu shown when DELETE is pressed while reviewing the redial log. • Press REDIAL to enter the redial log. • Use the V CID or ^ DIR to scroll through the list until the entry to be deleted is shown. • Press SELECT/MENU to enter the REDIAL OPTIONS. Press ^ DIR twice to reach the Delete Entry screen.
Answering system operation Message capacity Message window Number of messages waiting (or, during playback, message number currently playing). The answering system can record up to 99 messages, depending on how long each message is. Individual messages can be up to 4 minutes long, but the total maximum recording time is 15 minutes. Messages will remain available for replay until they are deleted.
Answering System Operation Setting answering system Setting number of rings ANSWERING SYSTEM Number of Rings Answer Call after 4 rings Answer Call using Toll Saver This feature allows you to select how many times the phone will ring before the system answers. You can choose from two, four or six rings or toll saver. With toll saver active, the system answers after two rings when there are new messages and after four rings when there are no new messages. • Press SELECT/MENU to select the main menu.
Answering System Operation Setting answering system Setting remote access code ANSWERING SYSTEM Remote Code REMOTE CODE 5000 A four-digit security code is required to access your answering system from any touch tone phone. This code is 5000 by default. To change this code, • Press SELECT/MENU to enter the main menu. • Press ^ DIR twice to select the Answering System. • Press SELECT/MENU to activate the Answering System menu. • Press ^ DIR twice to bring up the Remote Access Code menu.
Answering System Operation Setting answering system ANSWERING SYSTEM Call Screening CALL SCREENING On Setting call screening This feature allows you to listen to the caller's messages while the caller is leaving them. If you wish to take the call, press /PHONE/ FLASH or / SPEAKER on the handset or / SPEAKER on the telephone base when the caller is leaving the message. • Press SELECT/MENU to enter the Main menu. • Press ^ DIR twice to reach the Answering System and then press SELECT/MENU to confirm.
Answering System Operation Outgoing announcements Outgoing announcements is the message callers hear when calls are answered by the answering system. Elapsed recording time (in seconds). Press to stop recording. ANNOUNCEMENT Record Record The phone is preset with an announcement that answers calls with “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with your own recording.
Answering System Operation Number of messages waiting (or, during playback, message number currently playing). Press /PLAY/ STOP to begin or end message playback. 1. (Play/Stop) “You have [xx] new messages.” Message playback If there are new messages, the screen on the handset will show new message, and the red light at the top left corner of the handset will flash, and the number in the message window on the telephone base will flash, indicating the number of new messages.
Answering System Operation Recording and playing memos Elapsed recording time (in seconds). Press to stop recording. Memos are your own recorded messages used as a reminder to yourself or for others in the household who use the same answering system. They are saved, played back and deleted exactly like incoming messages. Recording a memo 1. MEMO Record memo after tone Press STOP to end recording 2. Speak into microphone. You can record a memo up to four minutes.
Answering System Operation Message window displays The message window usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this window. Message window Message window displays No messages. Number of messages/memos, or message currently playing (page 59). (in increments) Elapsed time while recording a memo (page 60) or an announcement (page 58).
Answering System Operation Remote access 1. Dial your telephone number from any touch tone phone. 2. When system answers, enter 4-digit Remote Access Code (5000 unless it has been changed). A four-digit security code is required to access your answering system from any touch tone phone. This code is 5000 by default; see page 56 to change it. The system will wait up to 10 seconds for each digit entry. 3.
Appendix Display screen status icons Handset status icons Line in use and call on hold indicator. Steady icon indicates line in use. Flashing icon indicates call on hold. 4:17PM HANDSET 1 REDIAL New messages in Answering System. New voicemail indicator. Flashes to indicate when there is a new voicemail. CALLER ID Battery power level; animated display when charging. FLASH CANCEL Ringer off. NEW Record displayed has not been reviewed.
Appendix Alert tones and indicator lights Alert tones FLASH CANCEL Beep-Beep-Beep (3 quick beeps) Handset battery is low. Place handset in telephone base or charger to charge the battery. Confirmation tone Handset registration or programming command successfully completed. Out of Range tone The handset is out of range. Move it closer to the base. Beeeeeeeeep Error tone (current operation has been unsuccessful; try again).
Appendix Adding new handsets Your telephone can accommodate up to eight cordless handsets. You can add new handsets (AT&T model EP590-3, purchased separately) anytime. Up to three handsets can be on a call at the same time. 12:00AM Register handset: Press SELECT/MENU key on the base. Find 'Register Handset' in the main menu. Press SELECT/MENU again. 12:00AM Registration in progress... The handset provided with your telephone system is automatically registered as Handset 1.
Appendix Replacing a handset If you are replacing a handset on a system that has the maximum number of registered handsets (eight) or wish to change the assigned handset number of your registered handsets, you must first de-register the handsets, and then reregister all handsets again. De-registering a handset A handset must be de-registered first before it can be registered to another telephone base.
Appendix Replacing a handset Re-registering a handset You can re-register handsets after de-registering them from the telephone base, or you can re-register them to a new telephone base if you have replaced your telephone base for any reason. • Make sure your handset battery pack is properly installed and charged. • The screen on the handset will initially show Not Registered. • Put the handset in the telephone base. • Press SELECT/MENU on the telephone base to bring up the main menu.
Appendix Charging spare battery pack Optional spare battery pack (AT&T model 103, purchased separately) can be kept charged in the telephone base for quick replacement when the handset battery pack is depleted. • To insert the spare battery pack, slide the latch to the left on the side of the telephone base to open the spare battery compartment. • Insert the battery pack according to the instruction provided. • Push the compartment back inside the telephone base until it clicks securely.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222–3111; in Canada, call 1 (866) 288-4268. My telephone does not work at all. Low Battery is displayed on screen. The battery does not charge in the handset or the handset battery does not accept charge. The CHARGE light is off. • Make sure the battery pack is installed and charged correctly (see page 8).
Appendix Troubleshooting There is no dial tone. The telephone does not ring when there is an incoming call. • Make sure the power adapter and telephone line cords are plugged in correctly and securely. • Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and telephone base to reset. • The telephone might be malfunctioning. Please refer to the warranty section of this user’s manual for further instruction.
Appendix Troubleshooting I cannot dial out. There is noise or interference during a telephone conversation. My calls fade out or cut in and out when I am using the cordless handset. • Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing. • If the other telephones in your home are having the same problem, the problem is in the wiring or local service.
Appendix Troubleshooting I hear other calls when using the telephone. • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. I hear noise in the cordless handset, and none of the keys or buttons work. • Make sure the telephone line cord is plugged in securely. My Caller ID features are not working properly. • Caller ID is a subscription service.
Appendix Troubleshooting The announcement message is not clear. • When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the telephone base. • Make sure there is no background noise (television, music, traffic, etc.) when recording. The answering system does not record message. • Make sure the answering system is on. • Make sure the memory of the answering system is not full. The messages on the answering system are incomplete.
Appendix Troubleshooting Common cure for electronic equipment. • If the telephone is not responding normally, try putting the cordless handset in the telephone base or the charger. If it does not seem to respond, try the following (in the order listed): • Disconnect the power to the telephone base. • Disconnect the battery on the cordless handset and the spare battery in the telephone base. • Wait a few minutes before connecting power to the telephone base.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety Information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
Appendix FCC Part 68 and ACTA If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: • Remain on the line and briefly explain the reason for the call before hanging up. • Perform such activities in off-peak hours, such as early morning or late evening.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brands are used under license. Any repair, replacement or warranty service, and all questions about this product should be directed to: Advanced American Telephones, 1 (800) 222-3111 or www.telephones.att.com. In Canada, call 1 (866)-288-4268.
Appendix Limited warranty 4 What is not covered by this limited warranty? This limited warranty does not cover: • Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or • Product that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of AAT; or • Product to the extent that the problem exper
Appendix Limited warranty 6 What must you return with the Product to get warranty service? You must: a return the entire original package and contents including the Product to the AAT service location along with a description of the malfunction or difficulty; b include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt (keep a copy for your records); and c provide your name, complete and correct mailing address, and telephone numb
Appendix Index A AC adapter, 7 Access code, 56, 62 Alert tones, 64 Answering calls, 23, 25 Answering system, 54 announcement, 58, 59 delete messages, 59 feature options, 54 handset access, 54 outgoing announcement, 58 memos, 60 message window, 61 play messages, 59 record announcement, 58 remote access, 62 remote access code, 56, 62 Antenna, 80, 82 Distinctive ringer, 12-13, 31 Directory, base directory, 35 handset directory, 29 dial number, 32, 38 edit entries, 33, 39 name search, 32, 38 new entries, 30,
Appendix Index N Names, enter into phonebook, 30, 36 search for, 32, 38 New handsets, adding, 65 Number of rings, setting, 55 S Search for names, 32, 38 Security codes, 56, 62 Skip, message, 59 Sounds & alerts, 64 Spare batteries, 68 Speakerphone, 23 O On/off button, answering system, 54 Operating range, 6 Outgoing announcement, 58 Out of range, 6, 64 T Technical specifications, 86 Time, setting, 19 Timers, recording announcement, 58 recording memo, 60 Toll saver (number of rings), 55 Tones, alert tones
Appendix Technical specifications RF frequency band (Handset to base) 2400 MHz — 2483.5 MHz RF frequency band (Base to handset) 5725 MHz — 5850 MHz Telephone base voltage (AC voltage, 60Hz) 96 — 127 Vrms Telephone base voltage (AC adapter output) 9 V DC @ 600mA Handset voltage 3.
Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. If you misplace this card, just clip and save the card below. Cut along dotted line. Call your phone number, then enter your 4-digit access code (preset to 5000). Action Fold here. Remote command Saves all messages..................... ................................................. hang up Plays all messages.................................................
www.telephones.att.com Copyright © 2006 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 2 AT&T 03/06.
