User’s manual TL92271/TL92371/TL92471 DECT 6.
Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read Important safety information on pages 110-111 of this user’s manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual Quick start guide TL92271/TL92371/TL92471 DECT 6.0 cordless telephone/ answering system with BLUETOOTH®wireless technology TL92271/TL92371/TL92471 DECT 6.
User’s manual TL92271/TL92371/TL92471 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology Table of contents Getting started Quick reference guide - telephone base.................................................................... 1 Quick reference guide - handset......... 2 Installation...................................................... 5 Telephone base installation................... 6 Charger installation....................................
Table of contents Using a Bluetooth headset for home calls...............................................39 Call waiting on the home line......40 Make, answer or end a cell call ............................................................41 Call waiting on the cell line...........41 Answer a cell call while on a home call.................................................42 Cell phone voicemail.........................42 Answer a home call while on a cell call..................................................
Table of contents To delete a single entry...................73 To delete all entries...........................73 Reasons for missing caller ID information.............................................73 Answering system Answering system settings...................74 Answer on/off.......................................74 Announcement.....................................75 Play your announcement................75 Record your own announcement......................................75 Delete your announcement...
Getting started Quick reference guide - telephone base /PLAY/STOP Press to play messages (page 84). Press to stop message playback (page 84). /ANS ON Press to turn the answering system on or off (page 74). X/DELETE Press to delete the message currently playing (page 84). When the phone is not in use, press twice to delete all previously reviewed messages (page 86). /HANDSET LOCATOR Press to page all system handsets (page 50). Press and hold to begin handset deregistration (page 95).
Getting started Quick reference guide - handset CHARGE light On when the handset is charging in the telephone base or charger. Softkeys (2) Press to select a menu item displayed above the key. While in a menu, press to select an item or save an entry or setting. CELLULAR Press to make or answer a cell call (page 41). During a cell call, press to answer an incoming call when you hear a call waiting alert (page 41). Flashes quickly when there is an incoming cell call.
Getting started Quick reference guide - handset DIR /VOLUME Press to scroll up while in menus. During a call or message playback, press to increase the listening volume (page 44 and page 85). Press to show directory entries when the telephone is not in use (page 63). While entering names or numbers in the directory, press to move the cursor to the left (page 60). MUTE/DELETE During a call, press to mute the microphone (page 44). While predialing, press to delete digits (page 39).
Getting started Quick reference guide - handset PUSH TO TALK Press to begin a one-to-one or one-togroup broadcast. Press and hold to begin a one-to-group broadcast when the handset is not in use. Feature menu Play messages (page 85) Answering sys (page 74) Directory (page 59) Caller ID log (page 68) Intercom (page 51) Bluetooth (page 12) Ringers (page 26) Set date/time (page 28) Settings (page 29) Website (page 36) Main menu The selected menu item is highlighted. Using menus 1.
Getting started Installation You must install and charge the handset battery before using the cordless handset. See pages 8-9 for easy instructions. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 10). For optimum range and better reception, place the telephone base in a central and open location.
Getting started Telephone base installation If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Follow the steps below to install the telephone. NOTE: The telephone base comes ready for tabletop use.
Getting started Charger installation Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION: 1. Use only the power adapter(s) provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In 1 (866) 288-4268. Canada, dial 2. The power adapters are intended to be correctly oriented in a vertical or floor mount position.
Getting started Battery installation and charging Install the battery as shown below. Step 1 Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated. CHARGE light Step 2 Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. Step 3 Charge the handset by placing it face up in the telephone base or charger.
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 116 for battery operating times.
Getting started Installation options Your telephone base is ready for tabletop use. If �������������������������� you want to mount your telephone on a wall, use the provided wall mount bracket to attach to a standard dual-stud telephone wall mounting plate. If you do not have this wall mounting plate, you can purchase one from many hardware or consumer electronics retailers. You may need a professional to install the wall mounting plate. Tabletop to wall mount installation 1.
Getting started Installation options 4. Bundle the telephone line cord and power adapter cord neatly with twist ties. Place the bundled cords into the space behind the telephone base. Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position, follow the steps below. 1. If the telephone line cord and power adapter cord are bundled, untie them first. Push the wall mount bracket up to remove it from the wall. 2.
Bluetooth Introducing Bluetooth Your new AT&T TL92271/TL92371/TL92471 telephone system with Bluetooth wireless technology has the following features: • Pair up to 4 Bluetooth enabled devices (cell phones or headsets) with the telephone base. • Connect a maximum of 2 cell phones to make and receive cell calls. Only one cell phone can be active on a call at a time. • Connect a Bluetooth enabled headset for making and receiving home calls. • Conference cell and home calls.
Bluetooth Glossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth devices and your new AT&T telephone system. Active device slots - the Device list has two active slots for two cell phones, or one cell phone and one headset. When a device in the list is active it will have a D1: or D2: in front of the device name. In order to use a Bluetooth device on a call, it must be in an active slot and be connected.
Bluetooth Bluetooth setup To use a Bluetooth enabled cellular phone with your telephone, you must first pair and connect your Bluetooth cellular phone with the telephone base. � All TL92271/TL92371/TL92471 handsets can be used to make or answer calls on the cell phone line. Bluetooth wireless technology operates within a short range (up to 30 feet). When you pair a Bluetooth cell phone or Bluetooth headset to the telephone base, keep the device within 15 feet of the telephone base for optimal performance.
Bluetooth Bluetooth setup 7. Your cell phone may require a passcode. In this case the Adding handset screen displays Check cellular. ENTER PASS Cell Phone A to device CODE. Enter the cell phone passcode into the handset list... and press SET to save. 8. Enter the PIN of the telephone base (the default PIN 1 is 0000) into your cell phone to continue the pairing Cell Phone A process. The handset displays Adding Cell Phone A to is added and connected device list... to base. 9.
Bluetooth Bluetooth setup Add a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices. To pair and connect a headset: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Bluetooth, then press SELECT. 3. Press SELECT to choose Add device. 4. Press CID or DIR to highlight Add headset, then press SELECT.
Bluetooth Bluetooth setup 9. The screen displays Adding Headset A to device list... when the base is connecting to your headset. 10. When a device is successfully connected, the handset displays Headset A is added and connected to base and the corresponding status icon ( 1 or 2). You hear a confirmation tone. The corresponding light on the telephone base (DEVICE 1 or DEVICE 2) turns on. If you have trouble pairing your headset, it may not be compatible with your TL92271/TL92371/TL92471.
Bluetooth Bluetooth setup Device list and connection Up to 4 devices can be paired to the telephone base. All paired devices are shown on the device list. To use a paired device, it must be connected and in an active slot (DEVICE 1 or DEVICE 2) on the device list. Only one Bluetooth cell phone or a headset can be on a call at a time. Once you have paired a device with the telephone base, you do not need to repeat the pairing procedure again unless you delete the device from the device list.
Bluetooth Bluetooth setup Remove a device When you already have the maximum of 4 paired devices on the device list and you want to add another device, you must first delete a device from the device list. To remove a device: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Bluetooth, then press SELECT. 3. Press CID or DIR to highlight Device list, then press SELECT. 4. Press CID or DIR to highlight a selected device, then press MUTE/DELETE.
Bluetooth Bluetooth setup Rename a device You can change the name of a paired device on the paired devices list. 1. Press MENU on the handset when it is not in use. 2. Press CID or DIR to highlight Bluetooth, then press SELECT. 3. Press CID or DIR to highlight Device list, then press SELECT. 4. Press CID or DIR to highlight a device when necessary, then press OPTION. 5. Press CID or DIR to highlight Rename, then press SELECT. The screen displays ENTER NEW NAME. 6.
Bluetooth Bluetooth setup Replace an active device If you already have 2 active devices on the device list and you want to activate a different device, you must deactivate one of the two active devices. To replace an active device: 1. Press MENU on the handset when it is not in use. 2. Press CID or DIR to highlight Bluetooth, then press SELECT. 3. Press CID or DIR to highlight Device list, then press SELECT. 4.
Bluetooth Bluetooth setup Download directory You can download up to 4 cell phone directories (phonebooks) to your TL92271/TL92371/TL92471 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. Before downloading a directory, make sure the cell phone is paired, active, and connected to your TL92271/TL92371/TL92471. Make sure the handset battery is charged for at least 30 minutes.
Bluetooth Bluetooth setup • If the selected device’s directory has already been downloaded to TL92271/TL92371/TL92471 before, DOWNLOAD FROM the handset displays the date of the last download Phone memory SIM card only from your cell phone. The directory stored on the Phone and SIM TL92271/TL92371/TL92471 for that cell phone will BACK SELECT be erased and replaced with the current cell phone directory. If you have edited the downloaded entries 1 Cell Phone A (page 64), those changes will be lost.
Bluetooth Bluetooth setup ����� Interruption to directory download If you are downloading a directory from a cell phone and the phone receives a call, the download process stops and all handsets display Download fail. When you try to view the downloaded directory, the handset displays Last Download failed: MM/DD/YY. You need to download the directory again (see page 22). If you are downloading a directory from a cell phone and the telephone base loses power, the download process stops.
Bluetooth Bluetooth setup Change PIN You are required to enter a PIN when establishing a Bluetooth connection. The default Pin of your telephone base is 0000. To change the PIN: 1. Press MENU on the handset in idle mode to enter the BLUETOOTH main menu. Device list Download dir 2. Press CID or DIR to highlight Bluetooth, then Change PIN press SELECT. BACK SELECT 3. Press CID or DIR to highlight Change PIN, then press SELECT. The handset displays ENTER NEW PIN and the ENTER NEW PIN existing PIN. 4.
Telephone settings Handset settings Ringers In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls to the home and cell lines. Ringer volume You can select the ringer volume for the incoming home and cell calls. To adjust the handset ringer volume: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Ringers, then press SELECT. 3. Press SELECT to choose Ringer volume. 4.
Telephone settings Handset settings Ringer tone You can select the ringer tones for the incoming home and cell calls. To select a ringer tone: 1. Press MENU on the handset in idle mode to enter the main menu. RINGERS Ringer volume 2. Press CID or DIR to highlight Ringers, then Ringer tone press SELECT. BACK SELECT 3. Press CID or DIR to highlight Ringer tone, then press SELECT. RINGERS TONE 4. Press CID or DIR to highlight All lines, Home, Cell-D1 All lines or Cell-D2, then press SELECT. Home Cell-D1 5.
Telephone settings Handset settings Set date and time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. If you do not want to set the date and time automatically with caller ID information, turn this feature off (see Use caller ID to automatically set date and time on page 33).
Telephone settings Handset settings Settings In the settings menu, you can change and edit the settings for LCD language, display alerts, CID time synchronization, handset name, key tone, dial mode and caller ID announce. LCD language You can select English, Français or Español to be used in all screen displays. To select a language: 1. Press MENU in idle mode to enter the main menu. 2. Press CID or DIR to highlight Settings, then press SELECT. 3. Press SELECT to choose LCD language. 4.
Telephone settings Handset settings Display alerts In the display alerts menu, you can change and edit the settings for the display of alerts on the idle screen. Missed call indicator When there are missed calls that have not been reviewed in the caller ID log, the handsets show XX Missed calls. Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one. When you have reviewed all the missed calls, the missed call indicator goes away.
Telephone settings Handset settings Voicemail indicator If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the handsets when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically.
Telephone settings Handset settings No line If there is no telephone line connected to the telephone base, the handsets show No home line. If you do not want to display the message on the handset screens (for example, if you use the cell line only), you can turn off the no line alert. To turn the no line alert on or off: 1. Press MENU in 2. Press CID or press SELECT. 3. Press CID or press SELECT. 4. Press CID or press SELECT. idle mode to enter the main menu.
Telephone settings Handset settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the date and time will be set automatically by the caller ID information. You can turn off this feature if you want to set the date and time manually. 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Settings, then press SELECT. 3. Press CID or DIR to select CID time sync, then press SELECT. 4.
Telephone settings Handset settings Key tone The handset is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys. To change the setting: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Settings, then press SELECT. 3. Press CID or DIR to scroll to Key tone, then press SELECT. 4. Press CID or DIR to adjust the key tone volume. You hear a sample of each key tone volume while adjusting.
Telephone settings Handset settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller ID information. If the caller’s name is private or unknown, the phone number up to the last 11 digits will be announced. If the caller’s phone number is also private or unknown, no information will be announced.
Telephone settings Handset settings Website You can use this feature to view the AT&T website address. 1. Press MENU on the handset in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Website, then press SELECT. The handset screen shows the AT&T website address. 3. Press OK to exit. Ringers Set date/time Settings Website BACK SELECT www.telephones .att.
Telephone settings Handset settings Cell area code Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code. If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line. To set the cell area code: 1. Press MENU on the handset in idle mode to enter the main menu. 2.
Telephone settings Telephone settings Telephone base ringer volume Press VOLUME on the telephone base to adjust the ringer volume when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “Base ringer is off.” Press / VOLUME during an incoming call to mute the ringer temporarily.
Telephone operation Making, answering and ending a call Using a handset for home calls To make a home call: • Press HOME/FLASH or telephone number. /SPEAKER, then enter the To predial a home call: • Enter the telephone number, then press or /SPEAKER. HOME/FLASH To answer a home call: • Press HOME/FLASH or /SPEAKER. To end a home call: • Press OFF/CANCEL or put the handset in the telephone base or charger. NOTES: • The screen shows the elapsed time as you talk (in hours, minutes and seconds).
Telephone operation Making, answering and ending a call To transfer a call from a handset to a Bluetooth headset: • Press OPTION. • Press CID or DIR to highlight Use BT headset, then press SELECT twice. The screen displays Transferring audio to Headset A, the message disappears if the call is successfully transferred to the Bluetooth headset. NOTES: • If you answer a call from the headset, that call cannot be transferred to a handset.
Telephone operation Making, answering and ending a call Make, answer or end a cell call You can connect a maximum of 2 Bluetooth enabled cell phones to the telephone base, but only one cell phone can be used on a cell call at a time. All TL92271/TL92371/TL92471 handsets can be used to make or answer calls on the cell phone line. To make a cell call: • Enter the telephone number, then press CELLULAR. -OR• Press CELLULAR. • Enter the telephone number, then press DIAL.
Telephone operation Making, answering and ending a call Answer a cell call while on a home call If you are on a home call and you receive an incoming cell call, you hear a beep and 1 or 2 displays on the handset you are using. The telephone base and all other handsets ring. To answer the incoming cell call: • Press CELLULAR on the handset. The home call is automatically placed on hold and all other handsets display Home call on hold and Cell line in use alternately.
Telephone operation Conference calls Conference home and cell calls When you have calls established on the home and cell lines, you can create a 3-way conference. To conference both home and cell calls: 1. Press OPTION. 2. Press CID or DIR to highlight Conference. 3. Press SELECT. The screen displays Lines now in conference. To select an option while on a conference call: 1. Press OPTION. 2.
Telephone operation Options while on calls Handset speakerphone During a call or message playback, press speakerphone and normal handset use. /SPEAKER to switch between Volume control During on a call or message playback, press /VOLUME to increase or press /VOLUME to decrease the listening volume. You hear a beep from the handset earpiece while adjusting. If you turn off the key tone, the beep will not be heard.
Telephone operation Options while on calls Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a call: 1. Press TONE . 2. Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals. 3. The telephone automatically returns to pulse dialing mode after you end the call.
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list. To access a number in the directory while on a call: Press OPTION.
Telephone operation Options while on calls Transfer a call While on an outside call, you can transfer the call from one handset to another. 1. Press OPTION, then press SELECT to highlight Transfer. • If you have two handsets, your handset displays Transferring call to HANDSET X. The destination handset rings and displays Home Transfer from other handset. • If you have three or more handsets, your handset displays TRANSFER TO: and a list of registered handsets.
Telephone operation Redial Each handset stores the last 10 dialed numbers (up to 30 digits each) in the redial list. The redial entries are not shared by all the system handsets. Review the redial list 1. Press REDIAL/PAUSE in idle mode. 2. Press CID , DIR or REDIAL/PAUSE repeatedly to browse the list. The handset beeps twice at the end of the list. Press OFF/CANCEL to exit. Dial a redial entry 1. Press REDIAL/PAUSE in idle mode. 2.
Telephone operation Redial Save a redial entry to the directory 1. Press REDIAL/PAUSE in idle mode. 2. Press CID , DIR or REDIAL/PAUSE repeatedly to browse until the desired number displays. 3. Press SAVE. 4. The handset displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary. • Press MUTE/DELETE to erase a digit. • Press and hold MUTE/DELETE to erase all digits. • Press CID or DIR to move the cursor to the right or left.
Multiple handset use Multiple handset use Handset locator This feature helps you find a misplaced handset. To start paging: Press /HANDSET LOCATOR on the telephone base when it is not in use. All idle handsets ring and display ** Paging **. To end paging: Press /HANDSET LOCATOR on the telephone base. -ORPress HOME/FLASH, /SPEAKER, CELLULAR, PUSH TO TALK, REDIAL/ PAUSE, EQ or any dialing key (0-9, #, TONE ) on the handset.
Multiple handset use Intercom Use the intercom feature for conversations between two system handsets. You can buy additional expansion handsets (AT&T model TL90071, sold separately) for this telephone system. You can register up to 12 handsets to the telephone base. To initiate an intercom call: 1. Press MENU on the handset in idle mode. 2. Press CID or DIR to highlight Intercom, then press SELECT.
Multiple handset use Intercom To silence an intercom call: • Press OFF/CANCEL, MUTE/DELETE or SILENCE on the destination handset. Its screen displays Ringer muted for a few seconds. To end an intercom call: • Press OFF/CANCEL, END or place either handset back in the telephone base or charger. Both handsets display Intercom ended. NOTES: • You can cancel the intercom call before it is answered by pressing END on your originating handset.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset without first notifying the other party. 1. When on an outside call, press OPTION. 2. Press CID or DIR to highlight Intercom, then press SELECT. The call is automatically put on hold. Transfer Intercom Directory Caller ID log BACK SELECT • If you have a two-handset system, the outside call is put on hold and your handset displays Calling other INTERCOM handset.
Multiple handset use Push-to-talk (PTT) You can directly broadcast messages from one handset to the speakerphone of one or all other handsets. Any handset called can respond by pressing PUSH TO TALK to begin a two-way communication. If only one handset is available or registered, the handset screen shows PTT requires two handsets when you press PUSH TO TALK. • Only one handset can talk at a time. To do so, press and hold the PUSH TO TALK button.
Multiple handset use Push-to-talk (PTT) PTT to a single handset 1. You have 2 ways to begin a PTT call: • If you have two handsets, press and hold PUSH TO TALK when the handset is not in use. -OR• If you have three or more handsets, press PUSH TO TALK when the handset is not in use.
Multiple handset use Push-to-talk (PTT) PTT to a group of handsets When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when two to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first 4 registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls. 1.
Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off, as described below. 1. When your handset receives a PTT call, the handset beeps and displays Press and hold [PTT] to talk. 2. When someone else is speaking, your speakerphone light is on, and you handset displays PTT From HANDSET X To handset: Y (the first X represents the initiating handset number and Y represents your handset number; a maximum of 4 handset numbers appear). 3.
Multiple handset use Push-to-talk (PTT) End a PTT call • For a one-to-one PTT call, both the originating and destination handsets can end the PTT call. • For one-to-group PTT calls, the initiating handset can end the PTT call for the group of handsets on that PTT call. If any one of the destination handsets leaves the PTT call, the call continues until all participants or the initiator hangs up. To end or leave PTT: Press OFF/CANCEL or place the handset in the telephone base or charger.
Directory About the directory The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each of the downloaded directories stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on one handset apply to all. • Only one handset can review the directory at a time.
Directory Create and review entries Create a new entry in the home directory 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Directory, then press SELECT. 3. Press OPTION to select Home. 4. Press SELECT to choose Add contact. The screen displays ENTER NUMBER. 5. Use the dialing keys to enter a telephone number. • Press MUTE/DELETE to erase a digit. • Press and hold MUTE/DELETE to erase all digits. • Press CID or DIR to move the cursor to the right or left.
Directory Create and review entries Dialing keys Characters by number of key presses 1 2 3 4 , 5 ( b 1 1 . - 2 A B C a 6 7 8 9 10 11 ) * # & / , c 2 s 7 z 9 3 D E F d e f 3 4 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r 8 T U V t u v 8 Y Z w x y 9 W X 0 Space 0 * # NOTE: When entering a name in the directory, the first letter of each word is automatically capitalized.
Directory Create and review entries To add a predialed telephone number to the directory You can save a predialed telephone number to the directory. 1. Enter the telephone number in idle mode (see Step 5 in Create a new entry in the home directory on page 60). 2. Press SAVE to move on to the number (see Step 3 in Edit a directory entry on page 64) and then press NEXT. 3. Press CID or DIR to select one of the following types: • Home • Cell • Work • Other 4. Press NEXT. The screen displays ENTER NAME. 5.
Directory Create and review entries Review the directory Entries are sorted alphabetically. 1. Press DIR in idle mode. 2. Press CID or DIR to highlight a directory, then press REVIEW. 3. Press CID or DIR to browse. -OR1. 2. 3. 4. Press Press Press Press MENU on CID or CID or CID or the handset in idle mode to enter the main menu. DIR to highlight Directory, then press SELECT. DIR to highlight a directory, then press REVIEW. DIR to browse. -OR1. 2. 3. 4.
Directory Dial, edit or delete a directory Dial a directory entry You can dial a directory entry on either a home or cell line. To dial a directory entry: 888-883-2445 1-888-883-2445 883-2445 1-883-2445 1. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 63). 2. When the desired entry appears, press # (pound key) repeatedly to show different dialing options. 3.
Directory Dial, edit or delete a directory Edit the type of a directory entry If you only want to edit the type of a directory entry: 1. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 63). 2. When the desired entry appears, press LABEL. Enter the corresponding shortcut keys shown in the below table. Type: Press: Home 1 Cell 2 Work 3 Other 4 -ORPress CLEAR to erase the assigned label.
Directory Speed Dial You can assign 10 of your directory entries to a speed dial location (0-9). The speed dial entries are shared by all handsets. Assign a speed dial slot Up to 10 speed dial entries can be stored. The speed dial number must be created from an existing entry in the Home or Bluetooth directory. 1. 2. 3. 4. 5. 6. Press MENU on handset when it is not in use. Press CID or DIR to highlight Directory, then press SELECT. Press CID or DIR to highlight Speed dial, then press REVIEW.
Directory Speed Dial Delete a speed dial entry 1. Press MENU in idle mode. 2. Press CID or DIR to highlight Directory and then press SELECT. 3. Press CID or DIR to highlight Speed dial, then press REVIEW. 4. Press CID or DIR to highlight assigned slot, then press MUTE/DELETE. 5. The handset displays Delete Entry A speed dial assignment? Press YES to confirm. You hear a confirmation tone. NOTE: Deleting speed dial entries does not affect the directory entries.
Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Caller ID from the home line allows you to see the name, number, date and time of the incoming calls. The caller ID may appear differently if the caller is matched to a directory entry (see Memory match on page 69).
Caller ID Caller ID operation How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets, so changes made using any handset are reflected in all other handsets.
Caller ID Caller ID operation To review the caller ID log Review the caller ID history to find out who called, to easily return a call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log. 1. When a handset is in idle mode, press CID to review the caller ID history in reverse chronological order starting with the most recent call.
Caller ID Caller ID operation View dialing options Although the caller ID log entries may contain 10 digits (the area code plus the 7-digit number), in some areas, you may need to dial only the 7 digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log or store to the directory.
Caller ID Caller ID operation Save a caller ID log entry to the directory Caller ID log entries can only be saved to the Home directory. 1. Select a desired entry in the caller ID log (see To review the caller ID log on page 70). 2. When the desired entry appears, press # repeatedly to show different dialing options. 3. When the number is in the correct format, press SAVE. The handset shows EDIT NUMBER. 4. Use the dialing keys to edit the number. • Press MUTE/DELETE to erase a digit.
Caller ID Caller ID operation To delete a single entry 1. Select a desired entry in the caller ID log (see To review the caller ID log on page 70). 2. When the desired entry is displayed, press MUTE/DELETE. The handset shows the previous caller ID log entry. You hear a confirmation tone. To delete all entries 1. Press CID on the handset in idle mode. 2. Press ERASE. If you choose the home caller ID log, the handset displays Delete all Home Calls?.
Answering system Answering system settings Answer on/off If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. If your answering system is turned off and you change any of its settings, the answering system automatically turns on again and the handset displays Calls will be answered.
Answering system Answering system settings Announcement An announcement is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this default announcement, or replace it with your own. Play your announcement 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Answering sys, then press SELECT. 3.
Answering system Answering system settings Delete your announcement 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to scroll to Answering sys, then press SELECT. ANSWERING SYS Announcement Delete all old Record memo BACK 3. Press SELECT again to select Announcement. 4. The handset displays ANNOUNCEMENT, press PLAY to play the announcement. 5. While the announcement is playing, press DELETE to delete your own recorded announcement.
Answering system Answering system settings In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code and message alert tone and recording time. Call screening The call screening feature lets you listen at the telephone base to a caller leaving a message. While monitoring an incoming message, you can answer the call by pressing HOME/FLASH or /SPEAKER on the handset. To change the settings: 1.
Answering system Answering system settings Number of rings When the answering system is turned on, it answers all incoming home calls after the number of rings set. You can choose from 2, 3, 4, 5, or 6 rings; or toll saver. With toll saver selected, the answering system answers after 2 rings when you have new messages, and after four rings when you have no new messages.
Answering system Answering system settings Remote access code A 2-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can change the code to any number from 00 to 99. To change the remote code: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Answering sys, then press SELECT. 3. Use CID or DIR to scroll to Ans sys setup, then press SELECT. 4.
Answering system Answering system settings Recording time You can set the recording time limit for each incoming message. The default setting is 3 minutes. To change the setting: 1. Press MENU on the handset when it is not in use. 2. Press CID or DIR to highlight Answering sys, then press SELECT. 3. Press CID or DIR to highlight Ans sys setup, then press SELECT. 4. Press CID or DIR to highlight Recording time, then press SELECT. 5.
Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in answering system and those recorded in your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system About the answering system Message capacity The answering system can record and store up to 99 messages. Each message can be up to 3 minutes in length depending on the message length set (see Recording time on page 80). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.
Answering system About the answering system Temporarily turning off the message alert tone Pressing any telephone base key (except /HANDSET LOCATOR) temporarily silences the message alert tone. The message alert tone plays with the next incoming message. If you press X/DELETE when in idle mode to temporarily turn off the message alert tone, there is a voice prompt directing you to press X/DELETE again to delete all old messages. The message alert tone is temporarily off.
Answering system Message playback On the telephone base, if you have new messages, the telephone plays only the new messages in chronological order. If there are no new messages, the telephone plays back all messages in chronological order. On the handset, if you have both new and old messages, you can play either new or old messages. The caller ID information displays on the handset screen when you play messages and you can call back the caller.
Answering system Message playback To listen to messages with a handset: 1. Press MENU in idle mode. 2. Press SELECT to select Play messages. If you have either new or old messages, the messages play automatically. If you have both new and old messages: • To play new messages, press SELECT to select Play new msgs. • To play old messages, press CID or DIR to highlight Play old msgs, then press SELECT. When the handset is playing a message, its screen shows [2]-Call info and the caller’s name or number.
Answering system Message playback Delete all old messages Using the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously reviewed messages are erased and the telephone announces, “All old messages deleted.” Using a handset: 1. 2. 3. 4. 5. Press MENU on the handset in idle mode to enter the main menu. Press CID or DIR to highlight Answering sys, then press SELECT.
Answering system Base message counter displays Message window displays 0 No messages. 0 (flashing) The time and date need to be set. 0-6 The telephone base ringer level while adjusting. 1-8 The telephone base speaker volume level while adjusting. 1-99 Total number of old messages and memos recorded. The message number currently playing. 0-99 (flashing) Total number of messages and memos. The number flashes when there are new or missed messages.
Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system 1. Dial your telephone number from any touch-tone telephone. 2. When the system plays your announcement, enter the 2-digit remote access code (19 is the preset code, see page 79 to change it). 3. You can also enter the remote commands (see Remote commands below). 4.
Appendix Handset screen icons home line - On steadily when the home line is in use or there is an incoming home call. CELL line- On steadily when a cell line is in use or there is an incoming cell call. 1 12 ANS ON Home CHRISTINE SMITH 888-722-7702 5:32am 2 1 2 Bluetooth connected devices There are Bluetooth connected devices on the active devices list. 1 2 Bluetooth disconnected devices There are Bluetooth disconnected devices on the active devices list.
Appendix Alert tones and lights Handset alert tones Two short beeps You are pressing CID or DIR when the volume is already at its highest or lowest setting. -ORYou have reached the end of the caller ID history. Three short high-pitched beeps The telephone has completed the command successfully. Four short beeps Low battery warning. -OROut of range while the handset is on a call. Telephone base alert tones Beeps once every 10 seconds Message alert. Two short beeps Registration slots are full.
Appendix Screen messages Display screen messages Already saved Bluetooth system busy Caller ID log empty Call transferred Calling HANDSET X (For models with more than two handsets) Calling other handset (For models with two handsets only) The telephone number you have entered is already stored in the directory. You are trying to make a cell call or access the Bluetooth menu when the Bluetooth link is already being used. There are no entries in the caller ID history.
Appendix Screen messages Home line in use Incoming call Intercom A system handset or another telephone on the same home line is in use. There is a call coming in. The handset is on an intercom call. Intercom ended The intercom call has just ended. Low battery The battery needs to be charged. Microphone off The handset microphone is off. The other party cannot hear you but you can hear the other party. Microphone on The handset microphone is on.
Appendix Screen messages Other handset is calling The other handset is calling. (For models with two handsets only) Out of range OR No power at base The handset has lost communication with the telephone base. ** Paging ** The telephone base is paging all handsets. Place in charger There is no power connected to the telephone base. The battery is very low. The handset should be placed in the telephone base or charger.
Appendix Expand your telephone system Your telephone can support up to 12 cordless handsets. The handset must be registered to the telephone base before use. You must register each handset separately. The handsets provided within your product box are already registered as HANDSET 1 and so forth. Additional handsets are assigned numbers in the sequential order they are registered (up to HANDSET 12).
Appendix Deregister handsets If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset. To make deregistration easier, read all of the instructions on this page before you begin. To deregister all handsets: 1. Make sure that all handsets are out of the telephone base and chargers before you begin deregistration. 2.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. I cannot add my cell phone to the telephone base. • Make sure you have cellular coverage. • Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.
Appendix Troubleshooting I cannot connect my headset with the telephone base. • Make sure that your Bluetooth headset is not connected to any other Bluetooth device. • Make sure that your headset is on the paired devices list. I cannot put my headset in discoverable mode. • Refer to the user’s manual of your headset for information on how to set your headset to discoverable mode.
Appendix Troubleshooting The PIN on the telephone base does not work. • The default PIN is 0000. • If you have changed the PIN, it will appear on the handset in the pairing process. I cannot hear any audio on my telephone system when on a cell call. • Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. • Turn off your cell phone, then turn it on again. I cannot download contacts from my cell phone to my TL92271/ TL92371/TL92471.
Appendix Troubleshooting The listening volume of my cell call is too loud or quiet. • During a cell call, if the listening volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone affects your cell call volume on the TL92271/ TL92371/TL92471 handset. My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure that the battery connector is securely plugged into the cordless handset.
Appendix Troubleshooting I cannot dial out. • Try all the suggestions in I cannot get a dial tone on the previous page. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly.
Appendix Troubleshooting Out of range OR No power at base appears on my cordless handset. • Ensure that the telephone base is powered up. • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in.
Appendix Troubleshooting • If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector. • Relocate your phone to a higher location. The phone may have better reception when installed in a high area. • Disconnect the telephone base from the telephone wall jack and plug in a working telephone.
Appendix Troubleshooting My cordless handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to Ringer volume on page 26 in this user’s manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in. • The cordless handset may be too far from the telephone base. • Charge the battery in the cordless handset for at least 16 hours.
Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices. • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller must be calling from an area that supports caller ID. • Both your and your caller’s telephone service providers must use caller ID compatible equipment.
Appendix Troubleshooting I am having difficulty hearing messages. • Press VOLUME to increase speaker volume on the telephone base. • Press VOLUME to increase the listening volume on a handset. System does not answer after correct number of rings. • Make sure the answering system is on. When the answering system is on, ANS ON should show on the handset and the ANS ON light is lit on the telephone base (page 74).
Appendix Troubleshooting The answering system does not record messages. • Make sure the answering system is on (page 74). • Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 81).
Appendix Troubleshooting Common cure for electronic equipment: If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed: 1. Disconnect the power to the telephone base. 2. Disconnect the cordless handset battery, and spare battery, if applicable. 3. Wait a few minutes. 4. Connect power to the telephone base. 5. Completely remove the battery. Replace the battery and place the cordless handset into the telephone base. 6.
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.
Appendix Important safety information • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, call 1 (800) 222-3111 or visit www.telephones.att.com; in Canada, call 1 (866) 288-4268. 1.
Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111; in Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels 5 Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage (AC voltage, 60Hz) 96 — 129 Vrms Telephone base voltage (AC adapter output) 6VDC @400mA Handset voltage 2.4 — 3.
Index A Add a cell phone, 14 Add a handset, 94, 100 Add a headset, 16 Alert tones, 90 Alphabetical search, 63 Announcement, 75 Answer a cell call, 41–42 Answer a cell call while on a home call, 41 Answer a home call, 39 Answering system and voicemail, 81 Answering system settings, 74–80 Answer on/off, 74 Appendix, 89 Clock, 8, 28 Conference home and cell calls, 43 Connect an active device, 18 Create a new directory entry, 60 B Battery charging, 8–9 Battery installation, 8 Bluetooth, 12–25 Bluetooth connec
Index H Handset icons, 89 Handset lights, 90 Handset locator, 50 Handset ringer volume, 26 Handset settings, 26–37 HD audio, 116 Hold, 45 Hold a call and intercom, 53 Home area code, 36 Home directory, 59 I Icons, 89 Important safety information, 110 Indicator lights, 90 Installation, 5 Intercom, 51–52 Interruption to directory download, 24 K Key tone, 34 L Last number redial, 48 LCD Language, 29 Lights, 90 Limited warranty, 114–115 Listening volume, 44 M Maintenance, 109 Make a call using speed dial, 66 Ma
Index S Safety information, 110 Save a caller ID log entry to the directory, 72 Save a redial entry to the directory, 49 Search for a contact, 63 Set date/time, 8, 28 Share an outside call, 50 Silence the ringer, 44 Skip messages, 84, 85 Speakerphone, 44 Speed Dial, 66 Stop messages, 84, 85 W Wall mounting, 10 Warranty, 114–115 Website, 35 T Technical specifications, 116 Telephone base installation, 6 Telephone base lights, 90 Telephone operating range, 116 Telephone operation, 39–49 Telephone settings, 2
Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch-tone telephone. Cut along dotted line. Call your telephone number, then enter your 2-digit remote access code (preset to 19). Fold here. Action Remote command Play all messages......................1 Play new messages...................2 Delete the message..................3 (during message playback) Delete all old messages.........33 Repeat or go back.....................4 Stop....
www.telephones.att.com The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. © 2011 Advanced American Telephones. All Rights Reserved.
