User`s guide

Troubleshooting
B-1
Appendix B
Troubleshooting
Because a typical computer system consists of many different parts,
difficulties may arise from a combination of items. Check the following
list and find a symptom that’s similar, then try the suggested solution.
Video is unstable.
• Check that you’re using the correct broadcast standard format
(NTSC, PAL, or SECAM) — see Video in “Setting up ATI-TV”
on page 3-5.
• Check the quality of your incoming TV signal on another
receiver; bad reception may be the cause.
Video is in black and white only.
• Check the connectors setting to make sure you’ve selected the
correct input (CATV, Composite, or S-Video) for your video
source device — see Video in “Setting up ATI-TV” on page 3-5.
No video or audio.
• Check that the audio and video connectors are securely plugged
into the correct jacks. — see “Setting up ATI-TV” on page 3-5.
• Check that the ATI-TV card is securely seated in its slot.
• Check the AMC and audio cables to make sure all connectors are
securely plugged into the correct jacks.
No audio.
• Ensure that another Windows audio program is not muting the
sound.
• Check the mixer line input setting in the audio software provided
with your sound card.
Captured images have jagged edges.
• If you’re capturing One Field (non-interlaced), images may
appear jagged. Click Both Fields in the Video dialog — see Video
in “Setting up ATI-TV” on page 3-5.
generic.bk : b_troubl.fm Page 1 Thursday, June 20, 1996 4:10 PM