User manual Owner manual

Atop Industrial Wireless Access Point

AW5500

User Manual V. 1.3

8 System Recovery

If your device becomes inaccessible and the management utility cannot find your device,

please use the following procedure to recover your device over TFTP.

System Recovery Procedures

System recovery is based on the TFTP Client embedded in the device. It can recover the

device from a bad firmware or other unknown reasons that corrupted the firmware image

inside the flash. Follow the procedures below to force AW5500 to download a valid firmware

from the TFTP Server to recover its Operating System.

Default Settings

TFTP Server

10.0.50.201

TFTP Server Subnet Mask

255.255.0.0

Name of firmware Image*

firmware.dld

*This firmware image can be obtained from Atop’s website.

 If the device is beeping continuously after power up, the bootloader is damaged and

there is no way to recover it; please contact directly Atop RMA for further solutions.

 Obtain and setup a TFTP server on your PC. Make sure that the PC’s network settings

are set properly according to the default above.

 Rename the firmware image that you obtained from our website to firmware.dld and

place it in the TFTP Server’s root directory. For Solarwinds TFTP Server, it is usually

C:\TFTP-Root.

 Make sure that the device is powered OFF and the Ethernet cable is plugged in.

 Press and hold the reset to default pin next to the Antenna 2 then power ON the device. If

the bootloader is still functioning, you will hear one long beep followed by two shorter

beeps.