Series 1500 Intercom Systems ™ Patent D/528,534 Installer’s Reference Guide
3 3 4 Installing Components The Hub The Counter Station The Lane Station Testing Your Installation Troubleshooting Tips and Common Issues 5 6 7 8 8 Hub Diagrams Audio Hub (1509) Audio/Video Hub (1510) Expanding Capacity 9 10 11 Operator Instructions 12 1550 Field Setup Tool System Calibration & Setup Setup Menu Map Example Configuration 13 13 15 The Memory Card Memory Card Notes 16 Firmware Upgrade Procedure 16 Series 1500 System Components Counter Audio Station Counter Video Add-on 1500 1502 2-
1x1 Installation The simplest system configuration involves only one counter station connected directly to one lane station (no hub). This configuration can be audio-only or audio/video. Run a length of Cat 5 cable from the counter location to the lane location; the cable can be up to 1,000 feet long. See “Installing Components” for detailed instructions.
2x4 Audio/Video Installation The Audio/Video Hub configurations allow from one to as many as eight Counter Stations to serve up to 16 Lane Stations. These configurations (1510, 1511, 1512 and 1513) may be audio-only or audio/video. Run a length of Cat 5 cable from each Counter Station to the Hub. Run a length of Cat 5 cable from the Hub to each Lane Station. The total cable length from Counter Station to Lane Station can be up to 1,000 feet. See “Installing Components” for detailed instructions.
Installing a 1509 Hub 1. 2. 3. Position and install the Hub under the counter or in a secure indoor location such as a telephone closet. Ground the hub to a nearby electrical device cover using the green grounding wire attached to the hub. Run a length of Cat 5 cable from each counter and lane station to the hub. Observe the wiring guide on page 2, and use a cable tester to verify the terminations.
Installing Counter Stations 1. Unpack each Model 1500 Counter Station and, if applicable, slide a 1502 Video Display onto it (the rear panel must first be slid out and discarded). Plug the 1502 cable into the matching port on the 1500. 1502 VIDEO DISPLAY CONNECTION POWER PACK HUB5 CAT PORT CABLE HEADSET 2. Attach the field-replaceable microphone, tightening the nut securely with a 18mm open end wrench, and tuck its rubber boot firmly into place. 3.
Installing Model 1520 Lane Stations Lane Stations may be placed at the customer end of a drive-up or walk-up intercom system. The Model 1520 is the basic Lane Station unit for installations where the microphone, speaker (plus video screen and camera, if used) are mounted separately. The Model 1522 is a Video Lane Station, including all of the features of the 1520 plus microphone, speaker, camera and video screen mounted inside one enclosure.
Testing Your Installation Check the following locations for successful power-up and connectivity, indicated as follows: • 1500 Counter Station: All LEDs become dark until keys are pressed • 1509 Audio Hub: flashing green Power LED, rapidly flashing counter station and lane station LEDs • 1510 Hub system card: flashing green LED, rapidly flashing counter station and lane station LEDs • 1520 Lane Station: rapidly flashing Power LED Check system operation by selecting each lane and speaking with an assistant a
Audio Hub Model 1509 The Model 1509 is a compact audio Hub with a maximum capacity of two Counter Stations serving four Lane Stations.
Audio or AV Hub Model 1510 • The Model 1510 is an audio/video Hub with a capacity of up to four Counter Stations serving four Lane Stations. The Hub’s capacity can be expanded in the field by adding Counter and/or Lane cards (see page 11). • System settings can be stored on a removable, proprietary media card for security or replication purposes, and firmware upgrades can be performed when necessary. These operations are performed via a Model 1550 Field Setup Tool and a Counter Station.
Hub Configurations and Capacity Shown below is the Model 1513 Hub, a maximum capacity configuration; all Counter and Lane Card slots are filled. Several other configurations are available; contact Audio Authority® for details, or visit www.audioauthority.com. To increase Counter or Lane Station capacity, remove power from the Hub. Remove the blank faceplate from the appropriate card slot(s) and insert the new cards carefully, making sure the connections are firmly seated.
OPERATOR CARD Audio Authority Audio/Video Counter Station Lane Key indicators are interpreted as follows: RED (flashing rapidly) = Customer CALLING for service GREEN = Customer in 2-WAY contact with your counter station RED = Customer in 2-WAY contact with another counter station GREEN (blinking slowly) = Customer placed on HOLD from your counter station RED (blinking slowly) = Customer placed on HOLD from another counter station GREEN (flashing rapidly) = Monitoring transaction on another counter station*
Using the 1550 Field Setup Tool System Calibration and Setup The Model 1550 is a liquid crystal display that shows the setup menus and settings for Series 1500 Intercom Systems. The entire system can be calibrated from one Counter Station. Connect the 1550 Field Setup Display to the RJ45 jack on the underside of any live Counter Station. (The jack is at an angle.) Upon connection, the 1550 will display “SERIES 1500 EQUIPMENT CALIBRATION PLATFORM”.
Definitions 14 BLOWER MOTOR DELAY If enabled, the period between disengagement of blower and microphone audio unmute. POWER SAVE DELAY If enabled, the length of time the system must be idle before entering Power Save (LCD sleep). SUPERVISOR TELLER If enabled, allows one Counter Station to monitor others. LANE MIRROR DISABLE OFF=idle Lane Stations display their own camera output. ON=idle Lane Stations DO NOT display their own camera output.
50 Configuration Example To enter the configuration menu, connect a 1550 Field Setup LCD Display to the underside of any 1500 Counter Station, then press and hold the SETUP key for one second. 1. Adjust Audio Levels Select 2: LANE PARAMETERS – Select 2: AUTO-SELECT 1 LANE – Touch SETUP a. Inbound audio level i. Select 1: INBOUND VOLUME LVL ii. Select exact value (1 – 16) or use VOLUME keys to raise or lower inbound volume iii. Touch PRIVACY key to return b. Outbound audio level i.
Notes for Series 1500 Intercom Installers Regarding the Memory Card Series 1500 memory cards have two uses: Storing intercom configuration data and upgrading the intercom system firmware. • Storing the configuration of the intercom system for later retrieval is the primary use for the memory card. This can save time from one installation to the next if the installations are similar. The system settings can also be retrieved from the memory card in case of a system upgrade or replacement.
