User`s manual

Mediant 1000
H.323 User's Manual 180 Document #: LTRT-83401
Table 5-41: Call Counters Description (continues on pages 179 to 180)
Counter Description
Number of Established
Calls
This counter indicates the number of established calls. It is incremented as a result of
one of the following release reasons, if the duration of the call is bigger then zero:
GWAPP_REASON_NOT_RELEVANT (0)
GWAPP_NORMAL_CALL_CLEAR (16)
GWAPP_NORMAL_UNSPECIFIED (31)
And the internal reasons:
RELEASE_BECAUSE_UNKNOWN_REASON
RELEASE_BECAUSE_REMOTE_CANCEL_CALL
RELEASE_BECAUSE_MANUAL_DISC
RELEASE_BECAUSE_SILENCE_DISC
RELEASE_BECAUSE_DISCONNECT_CODE
Note: When the duration of the call is zero, the release reason
GWAPP_NORMAL_CALL_CLEAR increments the ‘Number of Failed Calls due to No
Answer’ counter. The rest of the release reasons increment the ‘Number of Failed Calls
due to Other Failures’ counter.
Percentage of
Successful Calls (ASR)
The percentage of established calls from attempted calls.
Number of Calls
Terminated due to a
Busy Line
This counter indicates the number of calls that failed as a result of a busy line. It is
incremented as a result of the following release reason:
GWAPP_USER_BUSY (17)
Number of Calls
Terminated due to No
Answer
This counter indicates the number of calls that weren’t answered. It is incremented as a
result of one of the following release reasons:
GWAPP_NO_USER_RESPONDING (18)
GWAPP_NO_ANSWER_FROM_USER_ALERTED (19)
And (when the call duration is zero) as a result of the following:
GWAPP_NORMAL_CALL_CLEAR (16)
Number of Failed Calls
due to No Route
This counter indicates the number of calls whose destinations weren’t found. It is
incremented as a result of one of the following release reasons:
GWAPP_UNASSIGNED_NUMBER (1)
GWAPP_NO_ROUTE_TO_DESTINATION (3)
Number of Failed Calls
due to No Matched
Capabilities
This counter indicates the number of calls that failed due to mismatched gateway
capabilities. It is incremented as a result of an internal identification of capability
mismatch. This mismatch is reflected to CDR via the value of the parameter
‘DefaultReleaseReason’ (default is GWAPP_NO_ROUTE_TO_DESTINATION (3)), or
by the GWAPP_SERVICE_NOT_IMPLEMENTED_UNSPECIFIED(79) reason.
Number of Failed Calls
due to Other Failures
This counter is incremented as a result of calls that fail due to reasons not covered by
the other counters.
Average Call Duration
(ACD) [sec]
The average call duration of established calls.
Attempted Fax Calls
Counter
This counter indicates the number of attempted fax calls.
Successful Fax Calls
Counter
This counter indicates the number of successful fax calls.