User`s manual

H.323 User's Manual 5. Web Management
Version 5.0 183 December 2006
5.7.3 Device Information
The Device Information screen displays specific hardware and software product
information. This information can help you to expedite any troubleshooting process.
Capture the screen and email it to ‘our’ Technical Support personnel to ensure quick
diagnosis and effective corrective action. From this screen you can also view and remove
any loaded files used by the Mediant 1000 (stored in the RAM).
¾ To access the System Information screen, take this step:
 Open the ‘Device Information’ screen (Status & Diagnostics menu > Device
Information); the ‘Device Information’ screen is displayed.
Figure 5-59: Device Information Screen
¾ To delete any of the loaded files, take these 3 steps:
1. Click the Delete button to the right of the files you want to delete. Deleting a file takes
effect only after the Mediant 1000 is reset.
2. Click the Maintenance button on the main menu bar; the 'Maintenance Actions'
screen is displayed.
3. From the 'Burn to FLASH' drop-down list, select 'Yes', and then click the Reset button;
the gateway is shut down and re-activated. A message about the waiting period is
displayed.