Operation Manual

100 COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015
Telephoning
Outgoing Calls
Initiating Callback when Line is Busy
Initiating Callback When Line is Busy
If you cannot get through to a busy subscriber despite repeated attempts, you can initiate a
callback on busy. This function is available for internal calls.
If you have initiated a callback, the PBX will call you as soon as the other subscriber has hung
up the receiver at the end of their current call. If you then pick up the receiver, the other
subscriber will be called. If the other subscriber picks up the receiver, the connection for the call
will be established. The callback procedure in the PBX is then deleted.
Initiating Callback on No Reply
If the subscriber being called does not pick up the receiver, you can initiate "callback on no
reply" to reach this subscriber without having to call them repeatedly. This function is available
for internal calls.
If you have initiated a callback, as soon as the other subscriber has hung up the receiver to end
the call, the PBX will call you. If you then pick up the receiver, the other subscriber will be called.
If the other subscriber picks up the receiver, the connection for the call will be established. The
callback procedure in the PBX is then deleted.
Note: Callback is not possible in certain situations, such as when calling an
external telephone number, when a central office is involved, or during a
provider transition. In this case, use the power dialling function.
Initiating a Priority Call when Do-Not-Disturb is Enabled
If it is essential that you reach a person (in emergencies), the do-not-disturb function can be
circumvented by a priority call from an internal telephone.
Additional Options
Power Dialling (page 224)
Initiating Callback when Line is Busy
Requirements:
– Both telephones must be connected to the same Auerswald PBX.
If the connection you are calling is busy, proceed as described below.
Note: Use the Power Dialling function to retry a busy external connection.