Operation Manual

COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015 105
Telephoning
Query Call
Initiating a Query Call
Query Call
During a query call you are talking with one subscriber while your previous call partner is on
hold on the PBX in the background (on-hold music is playing).
The telephone supports 10 call channels, two of which may be active simultaneously. When the
channels in the telephone are put on hold in an Auerswald PBX, they become inactive, so up
to nine calls may be on hold in addition to one active call.
A query call is initiated either by calling a query call subscriber, by picking up during a call, or
by accepting a call signalled by the audible indication.
Initiating a Query Call
During a call, proceed as described below.
1. Tap on .
You will hear the internal dial tone. Your current call partner is kept on hold in the PBX
(on-hold music playing).
Note: Initiating the query call may switch off a previously initiated (manually
or automatically) call recording.
2. Enter the destination number or select the required VoIP account and telephone
number in the selection window.
Important: Enter telephone numbers exactly as when dialling, for example,
always enter external telephone numbers with a leading exchange line
access number.
The subscriber is called.
Notes:
If the telephone number of the query call subscriber is listed in the
telephone's telephone book, you can initiate a query call by dialling directly
from the telephone book (without first tapping on ).