Operation Manual

COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015 111
Telephoning
Call Transfer
Placing External Call Partner in Waiting Loop
for the speed dialling keys then indicate whether a park position is available
or busy.
Placing External Call Partner in Waiting Loop
Requirements:
– Internal transfer destination
– Telephone is a system telephone on an Auerswald PBX or placing in the waiting loop is
performed on an Auerswald PBX for which the sequence ##07 has been entered under
Settings > Providers & PBXs > Name of Provider/PBX > Special numbers > Keypad
sequence for waiting loop.
If the internal telephone to which you are trying to transfer a call is busy, proceed as described
below.
1. Tap on .
2. Put down the receiver.
The external call partner continues to listen to the on-hold music.
As soon as the internal subscriber hangs up the receiver, this external communication
partner is called. Once they accept the call, they are connected with the subscriber in
the waiting loop.
Notes:
If the internal subscriber does not answer the call within 60 seconds, or the
line remains busy during the three minute waiting time, the call will be trans-
ferred back to you.
If you pick up the receiver, you will be reconnected with the external call
partner. You can then place them in the waiting loop again. If you do not pick
up the call within 60 seconds, the exchange line connection is disconnected
completely (for example, even if your line was only busy for a brief period).
Calling a 3rd Internal Subscriber and Transferring them to an Active Call Partner
Requirements: