Operation Manual

234 COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015
Functions
Call Forwarding
Call Forwarding Variants
Call Forwarding
Call forwarding is a method for automatically forwarding calls. The following types of calls are
handled separately:
• Calls to single telephones: Call forwarding for subscribers (t) in the telephone (also for
standard VoIP telephones) or call forwarding for subscribers (t) in the PBX (only for system
telephones)
• Calls to groups: Call forwarding for groups in the PBX, only for system telephones
• Calls to connections: Call forwarding for external telephone numbers in the PBX, only for
system telephones
Call Forwarding Variants
The telephone supports several different variations of call forwarding.
Important: Call forwarding is only possible for external telephone numbers if
the telephone is a system telephone in an Auerswald PBX. Calls for
subscribers can only be forwarded to other internal telephones if the
telephone is called via the same PBX.
Call Forwarding for Subscribers (scr) and Call Forwarding for Subscribers (scr) in the
PBX
When subscriber call forwarding is used, internal and external calls to a single telephone can
be rerouted to other internal telephones or external connections. As a result, a subscriber or
their substitute can take these calls on another telephone.
Subscriber call forwarding ensures that the subscriber in question or their substitute is always
available at their own telephone number, even if the subscriber cannot take a call on their own
telephone.