Operation Manual

COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015 91
Telephoning
Incoming Calls
Options during an Incoming Call
Incoming Calls
Incoming calls are divided into the following categories:
• Alarm calls
• External calls
• Internal calls
• Group calling (a call made to a specific group)
• InterCom calls
• External callbacks
• Internal callbacks
• Door calls
• Call deblockers (calls enabled despite do-not-disturb)
• Wake-up calls
• Other calls
Options during an Incoming Call
During an incoming call, the following actions are possible:
Accepting An Incoming Call
If you receive a call and would like to talk with the caller, you can accept the incoming call as
you would normally by picking up the receiver.
Rejecting An Incoming Call
If you receive a call but you do not want to talk to the caller, you can reject the incoming call.
The caller receives a busy signal, assuming no other telephones are called (for example, in a
group call).
Forwarding Incoming Calls
If you receive a call but you do not want to talk to the caller yourself, you can then forward the
incoming call to any internal or external destination number.
Putting a Caller On Hold
If you receive a call but would like to postpone accepting the call, you can put the incoming call
on hold. The caller hears the on-hold music.