Operation Manual

COMfortel 1400IP/2600IP/3600IP - Firmware V2.2G - Operation and Configuration V03 07/2015 163
Functions
Boss/Secretary Function (System Telephone)
Procedure when Calling the Boss Telephone
Boss/Secretary Function (System Telephone)
The boss/secretary function protects the boss telephone from direct calls by forwarding them
to the secretary telephone. The most important difference from call forwarding is that the boss
telephone can still be called from the secretary telephone and the secretary can still transfer
important calls to the boss telephone.
Procedure when Calling the Boss Telephone
If the boss/secretary function has been switched on, calls to the boss telephone are made as
follows:
• All internal and external calls (also call through), as well as door calls and callbacks initiated
by the caller, are rerouted to the relevant secretary's telephone. The following types of calls
are not rerouted to the secretary's telephone even when the boss/secretary function has
been switched on:
– Alarm calls
– InterCom calls (if permitted)
– Wake-up calls
– Callbacks initiated from the boss telephone
– Callbacks after a system software update
– Repeated calls from the boss telephone after an exchange transfer
Important: When the boss/secretary function is switched on, incoming calls
are also rerouted to the secretary telephone when the functions do-not-
disturb, call restrictor incoming or subscriber call forwarding are enabled on
the boss telephone. On the other hand, a call from the secretary telephone to
the boss telephone is rerouted if call forwarding is enabled or will give a busy
signal if do-not-disturb is enabled.
• The rerouted calls are shown on the display on the boss telephone and can be accepted by
pressing the secretary key (pick-up).
• If a rerouted call is picked up on the secretary's telephone, the call can be treated normally.
If multiple boss keys have been programmed, the red blinking LED lights up next to the boss
key, indicating the boss telephone it is assigned to.
Note: On the secretary's telephone, in addition to the boss key, it is also a
good idea to configure a speed dialling key for the telephone number of the
boss telephone to keep track of whether it is busy or not.