Warranty
Limited Warranty Statement
IMPORTANT: By using the August Smart Lock hardware (the “Device”)
you are agreeing to be bound by the terms of this Limited Warranty set
forth below. If you do not agree to the terms of this Limited Warranty you
may return the Device (in its original, unused condition) within thirty days
of the date of purchase (or the return period provided by your place of
purchase, whichever is longer) for a refund in accordance with our returns
policy as set forth in Section 3 of this Limited Warranty.
This Limited Warranty gives you specific legal rights. You may also
have other legal rights that vary by state, province or jurisdiction. The
disclaimers, exclusions, and limitations of liability under this Limited
Warranty will not apply to the extent prohibited by applicable law. For a
full description of your legal rights you should refer to the laws applicable
in your jurisdiction and you may wish to contact a relevant consumer
advisory service.
1. Duration and Coverage.
One (1) year Limited Hardware Warranty. Subject to the additional terms
and conditions set forth below,
August provides the following Limited Warranty:
• Only to the person or entity that originally purchased the Device from
August or from one of its authorized resellers or distributors; and
• Only for Devices purchased and delivered to the end user within the
United States or Canada.
2. Limited Warranty.
August warrants the Device against defects in materials and workmanship
under normal use for a period of one (1) year from the date of purchase
(“Warranty Period”). If a Device is returned to August during the Warranty
Period as provided below, and August determines that the Device is
defective, August will either repair or replace the unit with either a new
or a refurbished August Smart Lock. If the Warranty Period has expired or
is otherwise not applicable as per the Scope and Limitation on Warranty
(below), we will return the Device to you. More information about this
warranty can be found at www.august.com/support.
3. Return and Warranty Service Process.
Please review the online help resources at www.august.com/support
prior to seeking warranty service. To obtain warranty service, you must
first obtain a Return Merchandise Authorization (RMA) number from a
Customer Support Representative (CSR) at August. Customer Support
contact information can be found by visiting www.august.com/support.
August may attempt to troubleshoot a warranty-related problem prior to
issuing a RMA number. August may ask for additional information upon
request. Issued RMA numbers remain valid for thirty days from issuance.
Once an RMA number is obtained, your Device must be shipped freight
prepaid; together with proof of purchase and all accessories, either its
original packaging or packaging aording an equal degree of protection,
to the August authorized distribution facility identified by the CSR. Failure
to return any of the accessories may result in a delay and/or result in a
credit to August or an invoice for the missing accessories.
In performing warranty service, August may furnish replacement parts
on an exchange basis and replaced parts will become the property
of August. Replacement parts provided by August shall be new or
refurbished and of comparable quality, and may be a dierent part that
contains compatible features and functions. You will reimburse August
for the inspection, testing and repair of returned equipment determined
by August not to be defective or which falls under one of the warranty
exclusions described below (as well as pay all shipping and handling
charges). In all cases, August’s determination as to whether or not
the equipment is defective and covered by warranty will be final. Any
replacement equipment will be warranted hereunder for a period of one
(1) year from shipment. August reserves the right to change the method
by which August may provide warranty service to you, and your Device’s
eligibility to receive a particular method of service.
4. Scope of and Limitation of Warranty.
The warranty on this Device is limited to the repair or replacement
of defective Devices as described in the Limited Warranty section
above. This warranty does not cover customer training and education,
installation, set up or adjustment, signal or reception problems. The
August Smart Lock is not an ANSI or BHMA certified door lock and must
be correctly installed and used with a certified door lock that is operating
in good condition. You assume all risk associated with the suitability,
installation and performance of the door lock and other third party
components, hardware, software and services that you select.
This warranty does not cover damage (i) due to acts of God, other forces
beyond our reasonable control, such as internet or power outages, wars,
riots, terrorism, labor disputes, earthquakes, floods or other events of
“force majeure,” accident, misuse, abuse, negligence, commercial use
or modification of, or to any part of your Device; (ii) caused by any third
party product, service or system, use of the Device for purposes other
than for which the Device was designed or intended, or use in improper
temperature, humidity or other environmental conditions, or use of the
Device in violation of written instructions provided by August (which may
be provided at the time of purchase or on its website at www.august.
com/support). This warranty does not cover defects due to normal wear
and tear or aging. This warranty does not cover damage due to improper
repair, operation or maintenance or connections to improper voltage
supply or, to the extent allowed by law, attempted repair by anyone
other than a facility authorized by August to service your August Device.
This warranty does not cover consumable parts (such as batteries). This
warranty gives you specific legal rights, and you may also have other
rights which vary from state to state (and jurisdiction to jurisdiction).
5. Disclaimer of Warranties.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE
REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN,
STATUTORY, EXPRESS OR IMPLIED. AUGUST DISCLAIMS ALL STATUTORY
AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS,
TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES
CANNOT BE DISCLAIMED, AUGUST LIMITS THE DURATION AND
REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS
WARRANTY AND, AT AUGUST’S OPTION, THE REPAIR OR REPLACEMENT
SERVICES DESCRIBED ABOVE. SOME STATES (COUNTRIES AND
PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY (OR CONDITION) MAY LAST, SO THE LIMITATION DESCRIBED
ABOVE MAY NOT APPLY TO YOU.
6. Limitation of Damages.
IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, TO THE
MAXIMUM EXTENT PERMITTED BY LAW, NEITHER AUGUST NOR
ITS SUPPLIERS SHALL BE RESPONSIBLE OR LIABLE WITH RESPECT
TO ANY SUBJECT MATTER OF THIS AGREEMENT OR TERMS OR
CONDITIONS RELATED THERETO UNDER ANY BREACH OF CONTRACT,
NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY (A) FOR LOSS
OR INACCURACY OF DATA OR COST OF PROCUREMENT OF SUBSTITUTE
GOODS, SERVICES OR TECHNOLOGY, OR (B) FOR ANY INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT
LIMITED TO BUSINESS INTERRUPTION, LOSS OF REVENUES AND LOSS
OF PROFITS. THE FOREGOING SHALL APPLY EVEN IF AUGUST HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM
EXTENT PERMITTED BY LAW, AUGUST’S AGGREGATE CUMULATIVE
LIABILITY HEREUNDER SHALL NOT EXCEED THE ORIGINAL PURCHASE
PRICE PAID FOR THE DEVICE THAT CAUSED SUCH DAMAGE. CERTAIN
STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE LIMITATION
OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
EXCLUSIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.
Specifications
Model Name: August Smart Lock Pro
Description: BLE Automatic Smart Lock
Model Number: ASL-03
Standards: Bluetooth Specification V4.0 (Bluetooth Smart), 2.4Ghz Ism
Band
Led: Lock/Unlock
Speaker: Output, 1Watt Max
Antenna: Internal Single-Band (Internal Ifa) Transmitted
Model Name: August Connect Wi-Fi Bridge
Description: Wi-Fi® / Bluetooth® Smart Connectivity Bridge For August
Home Devices.
Model Number: AC-R1
Standards: Bluetooth Specification V4.0 (Bluetooth Smart), 2.4Ghz
80211(B/G/N) Wi-Fi ®
Security: Wpa2, Wep
Interface: Bluetooth® Smart
Led: Indicates Wireless Accessory Configuration Mode, Ongoing Network
Activity, And Other Troubleshooting Information.
Power Consumption: 100-240V ~ 50-60Hz 0.1A
Environmental
AUGUST SMART LOCK
DIMENSIONS: 3.39” dia. x 2.22” height
DEVICE WEIGHT: 13.9 oz. (395 g)
CERTIFICATION: FCC, IC
OPERATING TEMP: 32° to 104° Fahrenheit (0° to 40°C)
STORAGE TEMP: -4° to 158° Fahrenheit (-20° to 70°C)
OPERATING HUMIDITY: 10 to 85%
AUGUST CONNECT Wi-Fi BRIDGE
DIMENSIONS: 2.36” (H) x 2.36” (W) x 1.54” (L)
DEVICE WEIGHT: 2.9 oz. (84 g)
CERTIFICATION: FCC, IC, UL
OPERATING TEMP: 32 to 104 Fahrenheit (0 to 40C)
STORAGE TEMP: -4 to 158 Fahrenheit (-20 to 70C)
OPERATING HUMIDITY: 10 to 85%
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG,
Inc. and any use of such marks by August Home, Inc. is under license. Other trademarks
and trade names are those of their respective owners.
Apple®, iPhone®, iPad®, and iPod touch® are trademarks of Apple Inc., registered in the
U.S. and other countries. HomeKit™ is a trademark of Apple Inc.
Use of the HomeKit logo means that an electronic accessory has been designed to
connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by
the developer to meet Apple performance standards. Apple is not responsible for
the operation of this device or its compliance with safety and regulatory standards.
Please note that the use of this accessory with iPod, iPhone, or iPad may aect wireless
performance.
Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
Android is a trademark of Google Inc.
Z-Wave™ and Z-Wave Plus are registered trademarks of Sigma Designs and its
subsidiaries in the United States and other countries.