Title page Nortel Communication Server 1000 IP Phone 1140E User Guide
Revision history Revision history June 2009 May 2009 January 2009 December 2008 April 2008 May 2007 November 2006 3
Revision history June 2006 February 2006 January 2006 November 2005 4
Contents Contents 5
Contents 6
Contents 7
Contents 8
Contents 9
Contents 10
About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E Figure 1: Self-labeled line/programmable feature keys and context-sensitive soft keys Basic features 11
About the Nortel IP Phone 1140E 12
About the Nortel IP Phone 1140E Figure 2: IP Phone 1140E 13
About the Nortel IP Phone 1140E Telephone controls 14
About the Nortel IP Phone 1140E 15
About the Nortel IP Phone 1140E 16
About the Nortel IP Phone 1140E 17
About the Nortel IP Phone 1140E 18
About the Nortel IP Phone 1140E 19
About the Nortel IP Phone 1140E Telephone display Figure 3: IP Phone 1140E LCD screen Call features and Flexible Feature Codes 20
About the Nortel IP Phone 1140E Security features Using encrypted calling Managing your Station Control Password (SCPW) 21
About the Nortel IP Phone 1140E 22
About the Nortel IP Phone 1140E 23
Entering and editing text Entering and editing text Table 1: Application text entry Entering text using the IP phone dialpad 24
Entering and editing text Entering text using the USB keyboard Table 2: USB keyboard function keys during IP Phone calls Editing text using the soft keys 25
Entering and editing text Table 3: Editing soft key description 26
Connecting the components Connecting the components Figure 4: IP Phone 1140E connections 27
Connecting the components Before you begin Connecting the components of the phone 28
Connecting the components Figure 5: 29
Connecting the components Figure 6: Remove the stand cover 30
Connecting the components 31
Connecting the components Figure 7: Cable routing tracks and mounting holes 32
Connecting the components 33
Configuring Telephone Options Configuring Telephone Options Figure 8: Telephone Options menu 34
Configuring Telephone Options Using the Telephone Options menu 35
Configuring Telephone Options Adjusting the volume 36
Configuring Telephone Options Adjusting the display screen contrast 37
Configuring Telephone Options Selecting a language 38
Configuring Telephone Options Selecting date and time format 39
Configuring Telephone Options Accessing display diagnostics Choosing a local dialpad tone 40
Configuring Telephone Options Viewing IP Phone information 41
Configuring Telephone Options Diagnostics 42
Configuring Telephone Options Configuring call log options 43
Configuring Telephone Options 44
Configuring Telephone Options 45
Configuring Telephone Options 46
Configuring Telephone Options Choosing a ring type 47
Configuring Telephone Options Enabling or disabling Call Timer 48
Configuring Telephone Options Enabling OnHook Default Path Changing feature key labels 49
Configuring Telephone Options 50
Configuring Telephone Options Configuring the name display format 51
Configuring Telephone Options Configuring Live Dialpad 52
Configuring Telephone Options Configuring Caller ID display order Configuring Normal mode indication 53
Configuring Telephone Options 54
Configuring Local Menu options Configuring Local Menu options Table 4: Navigation key functions in menus (Part 1 of 2) 55
Configuring Local Menu options Table 4: Navigation key functions in menus (Part 2 of 2) Table 5: Navigation key functions in dialog boxes Table 6: Navigation key functions in Edit mode (Part 1 of 2) 56
Configuring Local Menu options Table 6: Navigation key functions in Edit mode (Part 2 of 2) Using the 1. Preferences submenu Changing 1.
Configuring Local Menu options Changing 2.
Configuring Local Menu options Configuring 3.
Configuring Local Menu options 60
Configuring Local Menu options 61
Configuring Local Menu options 62
Configuring Local Menu options 63
Configuring Local Menu options 64
Configuring Local Menu options 65
Configuring Local Menu options Table 7: Nortel Mobile Headset Adaptor elements and functions Configuring 4.
Configuring Local Menu options 67
Configuring Local Menu options 68
Configuring Local Menu options 69
Configuring Local Menu options 70
Configuring Local Menu options 71
Configuring Local Menu options 72
Configuring Local Menu options 73
Configuring Local Menu options 74
Configuring Local Menu options 75
Configuring Local Menu options 76
Configuring Local Menu options 77
Configuring Local Menu options Using the 2. Local Diagnostics submenu Using 1. IP Set&DHCP Information Using 2. Network Diagnostic Tools Using 3. Ethernet Statistics Using 4.
Configuring Local Menu options Using 5. USB Devices Using the 3. Network Configuration menu Using the 4.
Making a call Making a call Using Off-hook dialing 80
Making a call Using On-hook dialing 81
Making a call Using handsfree dialing 82
Making a call 83
Making a call Using the Directory applications Making a call using the Corporate Directory 84
Making a call Making a call using the Personal Directory 85
Making a call Making a call using the Callers List 86
Making a call Making a call using the Redial List Using Predial 87
Making a call Using AutoDial 88
Making a call 89
Making a call Using Ring Again 90
Making a call Using Last Number Redial Using Speed Call 91
Making a call 92
Making a call Using System Speed Call Using HotLine Using intercom calling 93
Making a call 94
Answering a call Answering a call 95
While on an active call While on an active call Placing a call on hold 96
While on an active call Transferring a call 97
While on an active call Using Timed Reminder Recall 98
While on an active call Using Attendant Recall Using Call Park 99
While on an active call 100
While on an active call 101
While on an active call Recording a Calling Party Number Displaying incoming calls 102
While on an active call Tracing a malicious call 103
Incoming calls Incoming calls Using Automatic Answerback Using Call Pickup 104
Incoming calls 105
Incoming calls Using Call Waiting 106
Incoming calls 107
While away from your desk While away from your desk Using Call Forward 108
While away from your desk Using Internal Call Forward 109
While away from your desk Using Remote Call Forward 110
While away from your desk 111
While away from your desk Securing your IP Phone 112
While away from your desk 113
Talking with more than one person Talking with more than one person Using the Call Join feature Setting up a conference call 114
Talking with more than one person 115
Talking with more than one person Using Conferee Selectable Display 116
Talking with more than one person Using Group Call 117
Talking with more than one person 118
Talking with more than one person 119
Working without interruption Working without interruption Using Make Set Busy 120
Additional call features Additional call features Using AutoDial Transfer 121
Additional call features Using the Buzz signal Using Call Page Connect to make an announcement 122
Additional call features Using Centrex/Exchange Line Switchhook Flash 123
Additional call features Charging a call or charging a forced call 124
Additional call features 125
Additional call features 126
Additional call features Using Enhanced Override 127
Additional call features Using Forced Camp-on feature 128
Additional call features Overriding a busy signal 129
Additional call features Using Privacy Release Using Radio Page 130
Additional call features 131
Additional call features Using Voice Call 132
Additional call features 133
Additional phone features Additional phone features Using the Personal Directory 134
Additional phone features 135
Additional phone features 136
Additional phone features Using the Callers List 137
Additional phone features 138
Additional phone features Using the Redial List 139
Additional phone features 140
Additional phone features Using Virtual Office Table 8: Virtual Office connection availability 141
Additional phone features Table 8: Virtual Office connection availability Logging in to Virtual Office 142
Additional phone features Using Virtual Office on your Remote IP Phone 143
Additional phone features Figure 9: Logged in to an IP Phone 1140E Figure 10: Logged in to an IP Phone 1140E using an IP Phone 1120E 144
Additional phone features Figure 11: Logged in to an IP Phone 1140E using an IP Softphone 2050 Using Virtual Office on your Office IP Phone 145
Additional phone features Figure 12: Office phone displays the message 146
Additional phone features Logging out of Virtual Office 147
Additional phone features Troubleshooting Virtual Office Table 9: Troubleshooting Virtual Office (Part 1 of 3) 148
Additional phone features Table 9: Troubleshooting Virtual Office (Part 2 of 3) 149
Additional phone features Table 9: Troubleshooting Virtual Office (Part 3 of 3) Using Media Gateway 1000B 150
Additional phone features Using Test Local Mode Using Resume Normal Mode 151
Additional phone features Troubleshooting MG 1000B Table 10: Troubleshooting MG 1000B 152
Using Hospitality features Using Hospitality features Configuring Automatic Wake-Up 153
Using Hospitality features 154
Using Hospitality features Activating Message Registration 155
Using Hospitality features Using Maid Identification 156
Using Hospitality features Displaying Room Status 157
Using Hospitality features 158
Using Hospitality features 159
Accessing External Server Applications Accessing External Server Applications 160
Flexible Feature Codes (FFCs) Flexible Feature Codes (FFCs) Table 11: Flexible Feature Codes 161
Flexible Feature Codes (FFCs) 162
Regulatory and safety information Regulatory and safety information 163
Regulatory and safety information Table 12: EMC compliance (Part 1 of 2) 164
Regulatory and safety information Table 12: EMC compliance (Part 2 of 2) Table 13: Safety compliance 165
