User Manual

14
Troubleshooting
Q: Why are all of my devices plugged in but not charging?
A: 1. Make sure power cords are undamaged.
2. Make sure power cords are firmly inserted into the available socket with
stable current.
3. Make sure the power plug and current consumption are compliant with your
country specification standards.
Q: My station’s main power cord or station components are damaged. Are
they covered under warranty?
A: We provide a 10 year warranty on the station and main frame, and 5 years
warranty on the electrical components.
Q: How do I know if my devices will exceed more than the allotted current?
A: Have a qualified electrician verify the current consumption of your devices.
Perform the test with devices installed and batteries discharged.
Q: When I plug in the device it trips the circuit breaker. What is wrong?
A: You may have other equipment or appliances sharing the same circuit that is
causing a circuit overload. Have a qualified electrician check that adequate
power is available in the circuit.