Instruction manual

Troubleshooting 6-3
Error Codes
This section lists common error codes and what they mean.
Code(s) Description
004 - 005 Supply size is incorrect. Reload the correct supplies.
267 – 271
410 - 413
Communication error. See your System Administrator.
703 - 704
Supply Error. Load supplies or make sure they are loaded correctly. See “Loading
Supplies” in Chapter 3 for more information.
750 Printhead is overheated. Turn off the printer to let it cool.
751 - 753
The printer sensed a problem with a mark on the supplies. Check the supplies to see if
they are loaded correctly.
756
The printer is out of supplies. Load supplies. See “Loading Supplies” in Chapter 3 for
more information.
757
The calibrated supply length differs by plus or minus .25 inches from the format. Load
supplies.
758
Check supply. Either the supply is not seen, or the on-demand sensor is broken
(purchase optional). Check for a label jam. Clear the supply path or reload supplies.
The printer does not recalibrate after this error.
762
Low battery. Recharge the battery. See “Charging the Main Battery” in Chapter 2 for
more information.
763 Waiting to dispense label. Press Enter.
768 Printhead error. See your System Administrator.
790 - 791
The printer is busy or has an error pending. Turn off the printer, wait two seconds, and
then turn it back on.
904 – 911 System error. See your System Administrator.
SYSTEM
ERROR
VECTOR ##
System error. See your System Administrator.
Technical Support
If these solutions do not work or you have a problem or error code not listed, see your System
Administrator or call Service at the number listed on the back of this manual.