® ® Avid AirSpeed 5000 Administrator’s Guide
Legal Notices Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement. AirSpeed 5000 or portions thereof are protected by one or more of the following United States patents: 6,763,523; 6,766,357; 7,403,561; 7,433,519. Other patents are pending.
Copyright 1995, Trinity College Computing Center. Written by David Chappell. Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty. Copyright 1996 Daniel Dardailler.
The following disclaimer is required by 3Prong.com Inc.: Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc. The following disclaimer is required by Interplay Entertainment Corp.: The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products. This product includes portions of the Alloy Look & Feel software from Incors GmbH.
PowerSwap, PRE, ProControl, ProEncode, Profiler, Pro Tools LE, Pro Tools M-Powered, Pro Transfer, Pro Tools, QuickPunch, QuietDrive, Realtime Motion Synthesis, Recti-Fi, Reel Tape Delay, Reel Tape Flanger, Reel Tape Saturation, Reprise, Res Rocket Surfer, Reso, RetroLoop, Reverb One, ReVibe, Revolution, rS9, rS18, RTAS, Salesview, Sci-Fi, Scorch, Scorefitter, ScriptSync, SecureProductionEnvironment, Serv|LT, Serv|GT, Session, Shape-to-Shape, ShuttleCase, Sibelius, SIDON, SimulPlay, SimulRecord, Slightly Rud
Contents Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Up Channels for Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 The Playback Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Setting Up Channels for Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 The Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Creating a New User . . . . . .
Backing Up your Current System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Restoring Saved System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Deleting Saved System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Resetting Your Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Chapter 2 Maintaining and Troubleshooting Your AirSpeed 5000. .
Chapter 3 Upgrading Your AirSpeed 5000 Server Hardware . . . . . . . . . . . . . . . . . . . 149 AirSpeed 5000 Hardware Upgrade Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Electrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 AirSpeed 5000 Server Hardware Upgrade Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Removing and Replacing the Server Main Cover . . . . . . . . . . . . . . . . . .
Up/Down/Cross (UDX) Conversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 UDX Terms and Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Pillarbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Letterbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Center-Crop. . . . . . . . . . . . . . . . .
Using This Guide Congratulations on your purchase of an Avid ingest and playout server. You can use your AirSpeed 5000 to capture incoming media directly into Avid shared storage or play out media to air. Media can be captured directly into Avid ISIS workspaces unattended, freeing the Avid editing system for editing. Use the Avid editing system to edit the captured media into sequences and send the sequence back to the AirSpeed 5000 for playout.
Symbols and Conventions Symbols and Conventions Avid documentation uses the following symbols and conventions: Symbol or Convention Meaning or Action n A note provides important related information, reminders, recommendations, and strong suggestions. c A caution means that a specific action you take could cause harm to your computer or cause you to lose data. w > A warning describes an action that could cause you physical harm.
If You Need Help If You Need Help If you are having trouble using your Avid product: 1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow. 2. Check the latest information that might have become available after the documentation was published. New information would be found in the ReadMe file supplied on your Avid installation DVD as a PDF document and is also available online.
1 Working with the AirSpeed 5000 Management Console The AirSpeed 5000 Management Console is a web-based interface that you will use to configure and maintain your AirSpeed 5000 server. Prior to proceeding with AirSpeed 5000 configuration using the Management Console, please ensure that your AirSpeed 5000 server is installed and connected using the information in the AirSpeed 5000 Setup Guide. In addition, there are some configuration requirements based on the mode you are configured in.
Configuration Requirements • The Job Status Page • The Configurations Page • The Backup / Restore Page Configuration Requirements Before you begin using the AirSpeed 5000 Management Console, you must perform some basic configuration based on the environment for your site. For more information on the various environments AirSpeed 5000 can be configured in, see “Determining Your AirSpeed 5000 Environment” on page 2.
Configuration Requirements Standalone Mode Configuration Requirements There are some requirements necessary when configuring AirSpeed 5000 in a Standalone mode. If configuring for Standalone mode, you need to do the following: • Configure the Avid Service Framework, as described in the topic “Configuring the Avid Service Framework (for Standalone or Team Mode)” on page 6.
Configuration Requirements Team Mode Configuration Requirements This topic contains information on the requirements necessary when configuring AirSpeed 5000 in a Team mode. If configuring for Team mode, you need to do the following: • Configure the Avid Service Framework, as described in the topic “Configuring the Avid Service Framework (for Standalone or Team Mode)” on page 6.
Configuration Requirements • On the Avid Editor (Macintosh), you must do the following: - Install Media Composer. - Install ISIS Client Manager. - Install Interplay Transfer Client. - In Media Composer Transfer settings, set the top server to the name of the machine and enter a workgroup. Type the name of the destination AirSpeed 5000 server as the next server below. For more information, see the AirSpeed 5000 Remote Console Operator’s Guide.
Configuration Requirements Configuring the Avid Service Framework (for Standalone or Team Mode) If the AirSpeed 5000 server is going to operate in a Standalone or Team environment, the next step is to configure the Avid Service Framework on the AirSpeed 5000 server. This procedure is mostly for diagnostic purposes. To configure the Avid Service Framework for Standalone or Team mode: 1. On the AirSpeed 5000 server, select Start > All Programs > Avid > Avid Framework > Avid Workgroup Properties.
Configuration Requirements 2. Click Edit, and type Local Machine [AirSpeed 5000 servername] in the Preferred Workgroup field. n This is so you are prompted to select a Workgroup in the Avid Service Configuration. 3. Click the Login tab, and make sure that the “Automatically join the preferred workgroup” option is not selected. 4. Click the Lookup tab.
Configuration Requirements 5. Do the following to add the workgroup to the list: a. Click Add in the left pane. b. Type Local Machine [AirSpeed 5000 servername], and click OK. 6. Do the following to add the Lookup service that will be associated with the Workgroup: a. In the Workgroup area, (left pane), highlight the local machine (server name). b. In the Lookup Services area (right pane), click Add in the right pane to add a Lookup service. The Add Lookup Service dialog box opens. 7.
Configuration Requirements Configuring the Avid Service Framework (for Interplay Production Mode) When configuring the AirSpeed 5000 server for Interplay Production mode, you need to configure your Avid Service Framework to properly join your existing Interplay Production environment using the Avid Workgroup Properties dialog box. To configure the Avid Service Framework for Interplay Production mode: 1.
The Login Page The Login Page The Login page provides you with the controls you need to navigate to and log in to the AirSpeed 5000 Management Console. For more information, see “Logging In” on page 10. Logging In This topic contains information on how to log into the AirSpeed 5000 Management Console. To log into the AirSpeed 5000 Management Console 1. Navigate to the AirSpeed 5000 Management Console for your site.
The Login Page 2. Click Log In. The Log In Page opens. 3. Type your password in the Password field. n The default password is “Avid”. 4. (Option) If you want to remain logged in, click the Keep me logged in check box. Selecting this check box will keep you logged in for 48 hours. After 48 hours, you will need to log in again. If you do not select this check box, you will get logged out after 20 minutes of inactivity. 5. Click the Log In button.
The Login Page - If available, review the detailed explanation in the AirSpeed Hardware Details field. - If you still get the message, contact your Customer Support Representative for additional instructions. 6. Do one of the following: t If you are configuring your AirSpeed 5000 server for the first time, you should click the Server Mode tab, complete the fields, and then move down the tabs, completing each one sequentially.
Navigating the Management Console Navigating the Management Console This topic contains information on how to navigate to the Management Console page(s) in order to perform a specific administrative task or setting or troubleshoot a problem. If you want to... Then, go to the following... Configure your AirSpeed 5000 server Navigate through the following tabs, and complete the for the first time information as necessary for your site: • Server Mode tab.
Navigating the Management Console If you want to... Then, go to the following... Configure your system for Record (ingest) Use the following tabs: Configure your system for Playout Manage Record templates • Record Template tab. For more information, see “The Server Mode Page” on page 16 • Destination template tab. For more information, see “The Server Mode Page” on page 16 • Record tab. For more information, see “The Record Page” on page 29. • (Optional) VDCP tab.
Navigating the Management Console If you want to... Then, go to the following... Manage FTP access Users tab. For more information, see “The Users Page” on page 38. Work with configurations (Backup new/Restore previously saved) Configure VDCP settings Backup / Restore tab. For more information, see “The Backup / Restore Page” on page 66. VDCP tab For more information, see “The VDCP Page” on page 47. Configure GPI or GPO settings GPI tab. For more information, see “The GPI Page” on page 48.
The Server Mode Page The Server Mode Page The Server Mode page provides you with the basic controls you need to set up the AirSpeed 5000 server.
The Server Mode Page The following table describes the fields used on the Server Mode page. Field Description SERVER MODE Based on what has been decided for your site, select the Server Mode for your AirSpeed 5000 environment. Select one of the following options: n • Based on the mode you select, the available options will be different. Standalone Mode - In this mode, media is transferred directly between an editor workstation and the AirSpeed 5000.
The Server Mode Page Field Description - Interplay User Name (Interplay Production Mode only) Type a user name for the Interplay user. Note the following: • In the Interplay Administration tool, you must create a user with the same name and password. This user must have Read/Write permission to the Interplay folders that the AirSpeed 5000 will use for checkin. • In the ISIS Management Console, set up a user with the same password.
The Server Mode Page Field Description - Enable DNx185/220 Select this check box only if you will be recording or playing DNxHD 185/220 in your workflow. Otherwise, leave this option deselected. Selecting this option limits the server to Channels 1 and 2. If you select this option, Channels 3 and 4 are disabled. In addition, if this option is selected, Channels 3 and 4 will be grayed out (and unavailable) in the AirSpeed 5000 Remote Console.
The Record Templates Page 3. In the SERVER SETTINGS area, do the following: t Select the Reference Video Standard you want to supply to the server (25/50 or 29.97/59.94). t Select the Time of Day Source that you are using. t (Option) If you will be using Drop Frame Timecode, select this check box. Otherwise, leave it deselected. t (Option) Select the DNxHD 185/220 check box if you will be recording or playing DNxHD 185/220 in your workflow. Otherwise, leave it deselected. 4.
The Record Templates Page • Modify an existing Record template. For more information, see “Modifying an Existing Record Template” on page 24. • Delete an existing Record template. For more information, see “Deleting a Record Template” on page 24. The following table describes the fields used on the Record Templates page. Field Description New Template Name Type the name of a new Record template in this field. Once you type a name in this field, the Add and Copy buttons become enabled.
The Record Templates Page Field Description VIDEO The Video section enables you to select your Video settings for this Record template. - Video Standard Select the video standard that you want this template to have. Options are: • SD • 720p • 1080i n n If your AirSpeed 5000 server is a base model, you will only be given the SD option. The Video standard that you select will preface the name of the Codec field.
The Record Templates Page Creating a New Record Template This procedure contains information on how to create a new Record template. n This method creates a new Record template from scratch. To create a new Record template: 1. In the New Template Name field, type the name of the new Record template that you want to create. The Add and Copy buttons become enabled. 2. Click the Add button to add the new template to the list below. 3.
The Record Templates Page Modifying an Existing Record Template This procedure contains information on how to modify the settings in an existing Record template. To modify an existing Record template: 1. Select the template name that you want to modify from the list. 2. Modify any settings that you want to change (video, audio and proxy) on the Record template by completing the fields on the screen as they apply to this Record template. 3. Click the Apply button to accept your changes when you are done.
The Destination Templates Page The Destination Templates Page The Destination Templates page provides you with the basic controls you need to set up Destination templates for the AirSpeed 5000 server. Destination templates is used to define the behavior of the AirSpeed 5000 when creating clips, transferring them to shared storage, and checking them into Interplay Production.
The Destination Templates Page The following table describes the fields used on the Destination Templates page. Field Description New Template Name Type the name of a new Destination template in this field. Once you type a name in this field, the Add and Copy buttons become enabled.
The Destination Templates Page Field Description - Proxy Workspace (Option) If you want to store the high-res media and the H.264 proxy media in different Avid ISIS workspaces, you would select the desired workspace in this field. - Transfer Ancillary Data (Option) If selected, the ancillary data track is transferred. If not selected, the ancillary data track is not transferred. Creating a New Destination Template This procedure contains information on how to create a new Destination template.
The Destination Templates Page 3. Click the Copy button to add the new template to the list below. The newly created template will appear in the list with the same clip data as the template you copied it from. 4. Modify the settings on your newly named Destination template by completing the fields on the screen as they apply to this Destination template. 5. Click the Apply button to accept your changes when you are done.
The Record Page The Record Page The Record page provides you with the basic controls you need to set up channels for record on the AirSpeed 5000 server. The Record page is for configuring the behavior of each channel when recording. The following can be configured for each channel: • Record templates • Destination templates • Time source The following table describes the fields used on the Record page.
The Record Page Field Description - Time Source For each channels 1-4, select the Time source from the list. Options are: • ATC/VITC - Select this option if you want to use ATC or VITC for your time code source. n If an invalid ATC/VITC source is supplied to the channel you select, the Timecode will start with a value of “22:22:22:22”. Check to make sure your video cable is connected. If you are using VITC, confirm that you are set to the proper VITC Record Line for the video feed.
The Record Page Setting Up Channels for Record This topic contains information on how to set up channels for record. To set up channels for record: 1. For each channel, select the option for each of these fields as applicable for your site: t Record Template t Destination Template t Time Source t VITC Record Line - (Optional) This field is only necessary if you are capturing VITC. t Base TC - (Optional) This field is only necessary if Base is selected in the Time Source field. 2.
The Playback Page The Playback Page The Playback page is for configuring the playout behavior for each channel. Examples of some of these behaviors are: • End of clip • Ancillary data output • VITC line • Output format There are two different behaviors for the AutoAFD options. For more information, see “AutoAFD” on page 189.
The Playback Page The following table describes the fields used on the Playback page. Field Description PLAYBACK In the PLAYBACK area, enter the Playback information for each channel. - Show First of Next For each Channel 1-4, that you want to exhibit Show First of Next behavior, do the following: • • - On End of Clip - Output Ancillary Data If the check box is selected, the Show First of Next behavior only takes effect if there is a cued clip at the time of play completion.
The Playback Page Field Description - Output Timecode Based on Clip Time Allows you to use clip time instead of existing data in the video stream. The Time source that you select can affect LTC, ATC, and/or VITC. The behavior is as follows: • When selected, the system will generate output timecode based on the start time associated with the clip. n • Output Format Behavior The actual clip data is not modified by this setting.
The Playback Page Field Description - SD Cross Convert This field is used to select the Up/Down/Cross convert options for the channel. Options and descriptions for each type of conversion are as follows: For descriptions and examples of the options, see “Overview” on page 184. SD-Cross-Convert list box options: • Letterbox - If selected when cross-converting a 16:9 SD image to a 4:3 SD image, black bars are placed on the top and bottom of the HD image.
The Playback Page Field Description - Up Convert Up Convert list box options: • Pillarbox - If selected when up-converting a 4:3 SD image to a 16:9 HD image, black “pillars” are placed on either side of the HD image. • Center-crop - If selected when up-converting a 4:3 SD image that already contains a letterboxed image to a 16:9 HD output, this would remove the black bars from the top and bottom of the image.
The Playback Page Setting Up Channels for Playback This topic contains information on how to set up channels for playback. To set up channels for playback: 1. For each channel 1-4, select the option for each of these fields as applicable for your site: 2. For each channel 1-4, in the On End of Clip field, select the behavior that you want this channel to exhibit when playback stops (Show Last Frame, Show Black, etc.). 3.
The Users Page 7. Depending on what option you selected in the Output Format Behavior field, select the conversion options that apply to each channel in the following fields: n - SD Cross Convert - Up Convert - Down Convert Depending on what Output Format Behavior you selected, certain fields might be disabled. 8. Click the Apply button to apply your changes. Remember, you cannot leave the page unless you apply or revert your changes to the previously saved configuration. 9.
The Users Page Please note the following regarding creating users on this page: n • If you are running in Interplay Production mode, you must set up user profiles for each user that was created in Interplay. The users you create on this page will have the necessary privileges to administer the AirSpeed 5000 with the AirSpeed 5000 Remote Console, as well as allow them FTP privileges.
The Users Page The following table describes the fields used on the Users page. Field Description New User Name If you want to: ADMINISTRATOR PERMISSIONS • Create a New user, see Creating a New User. • Copy an existing User to quickly create a new user with similar permissions, see Copying an Existing User. • Modify an existing user’s permissions, see Modifying User Permissions. • Delete a user from the list, see Deleting a User.
The Users Page Creating a New User This procedure contains information on how to create a new user. n This method creates a new user from scratch. To create a new User: 1. In the New User Name field, type the name of the new user that you want to create. The Add and Copy buttons become enabled. 2. Click the Add button to add the new user to the list below. n For information on copying a previously created user to use to create other similar looking user permissions, see Copying an Existing User. 3.
The Users Page 6. Next, if you are configuring your AirSpeed 5000 server for the first time, you should configure your inventory settings. For more information, see “The Inventory Page” on page 43. Modifying User Permissions This procedure contains information on how to modify the permissions for an existing user. To modify user permissions: 1. Select the user name that you want to modify permissions for from the list. 2.
The Inventory Page The Inventory Page The Inventory page provides you with the basic controls you need to set up inventory on the AirSpeed 5000 server.
The Inventory Page The following table describes the fields used on the Inventory page. Field Description Allow Play-While-Transfer (Option) If you want to allow Play While Transfer (PWT) functionality, make sure the “Allow Play-While-Transfer” check box is enabled. n n Allow Overwrite on Send-To-Playback This option is for Play While Transfer when sending to playback from an editor in a Team or Interplay Production configuration. This option does not apply to FTP. FTP will always allow PWT.
The Inventory Page Field Description Delete Local clips after ingest transfer completes (Option) If you want to delete media after ingest completes, click the “Delete local clips after ingest transfer completes” check box. Restart Transfer Manager at (24-hour HH:MM) Depending on your configuration, you can enable of disable the “Restart Transfer Manager at” check box. Once selected, you can do the following: This will only delete media directly off the AirSpeed 5000 server.
The Inventory Page Field Description Aspect Ratio for SD Send-To-Playback Enables you to either leave the default setting, which takes the aspect ratio of the first clip in the sequence, and uses it to set the aspect ratio for the entire sequence, or force Send-to-playback of SD clips into a specific aspect ratio, either 4:3 or 16:9.
The VDCP Page The VDCP Page The VDCP page provides you with the basic controls you need to set up VDCP information for Channels 1-4 on the AirSpeed 5000 server. The following table describes the fields used on the VDCP page. Field Description Story Timecode (Option) Select this check box for channels that will use story-based timecode values as opposed to using zero-based timecodes.
The GPI Page The GPI Page The GPI page provides you with the basic controls you need to set up GPI inputs and outputs on the AirSpeed 5000 server. The following table describes the fields used on the GPI page. Field Description GPI Inputs (Option) Specify the GPI triggers for your Inputs. GPI Input values are described below: • OFF - If this value is selected, no triggers will work. • Play - If this value is selected, and a clip is loaded on the given channel, it initiates a playback.
The GPI Page Field Description GPI Outputs (Option) Specify the GPI triggers for your Outputs. GPI Output values are described below: • Off - If this value is selected, the specified tally will not light up. • Server Ready - If this value is selected, it indicates that the AirSpeed 5000 is up and available for use. • Play Tally - If this value is selected, it indicates that the AirSpeed 5000 is currently playing back a clip on the specified channel.
The FTP Folders Page The FTP Folders Page The FTP Folders page provides you with the basic controls you need to set up FTP folders for the AirSpeed 5000 server. FTP Folders are used to transfer imported or exported MXF OP1A files to and from the server via FTP. The FTP Folders page comes with a default FTP folder called “clips”. This folder cannot be deleted. However, if you are in Interplay Production or Team mode, you can change settings for the “clips” folder.
The FTP Folders Page The following table describes the fields used on the FTP Folders page. n Field Depending on what mode you are operating in, and what selections you make, certain options will be enabled or disabled. Description New FTP Folder Name Type the name of a new FTP folder in this field. Once you type a name in this field, the Add and Copy buttons become enabled.
The FTP Folders Page Field Description FOLDER OPTIONS Enables you to select the import and export attributes that you want to apply to the selected FTP folder. The following fields are in the IMPORT section: • Auto-ingest to shared storage/Interplay - If this value is selected, the file sent via FTP to this folder will be automatically transferred to shared storage and/or Interplay. When this option is selected, the “Destination template for auto ingest” field is enabled.
The FTP Folders Page Creating a New FTP Folder This procedure contains information on how to create a new FTP folder. n This method creates a new FTP folder from scratch. To create a new FTP Folder: 1. In the New FTP Folder Name field, type the name of the new FTP folder that you want to create. The Add and Copy buttons become enabled. 2. Click the Add button to add the new FTP folder to the list below. 3.
The FTP Folders Page Modifying an Existing FTP Folder This procedure contains information on how to modify the settings in an existing FTP folder. To modify an existing FTP folder: 1. Select the FTP folder name that you want to modify from the list. 2. Modify any attributes that you want to change on the FTP folder by completing the FOLDER OPTIONS section of the page as they apply to this FTP folder. 3. Click the Apply button to accept your changes when you are done.
The Activation Page The Activation Page The Activation page enables you to view your Activation status (currently active features), and to activate additional options or features for your AirSpeed 5000 server. If you want to upgrade your system or options, you must have an Activation ID for the upgrade or option you are requesting. The Activation ID is a 16 character number that appears on your Avid Entitlement Certificate which will be mailed to you when you purchase an upgrade or option.
The Activation Page The following table describes the fields used on the Activation page. Field Description ACTIVATION STATUS This section lists the status and description of the various features that are active on your AirSpeed 5000 server. It also lists the expiration date (if applicable). In this example, the AirSpeed 5000 is activated and licensed to create/record DNxHD and to also create H.264 proxy media for dual ingesting low and high res simultaneously.
The Activation Page To activate new features and options: 1. In the Enter your Activation ID field, type your 16 character Activation ID for the upgrade or option you want to activate on this device. When you enter a valid Activation ID, the Activate button becomes enabled. 2. Select the method by which you want to activate the new feature(s). Options are: n t Direct Activation - Select this option if the AirSpeed 5000 server has direct access to the Internet.
The Deactivation Page The Deactivation Page The Deactivation page enables you to view your current activations (active features) and deactivate any currently active features for your AirSpeed 5000 server. Deactivation allows you to ‘move’ a license from one system to another. A typical workflow would be if a system were to be replaced in the field, or if the entire system were to be re-imaged.
The Restart Page The Restart Page The Restart page enables you to restart certain software components of the AirSpeed 5000 server or the server itself. Restarting Applications and Services This topic contains information on how to restart certain AirSpeed 5000 applications and services. To Restart the application: 1. From the Management Console, click the Restart tab. The Restart Page opens. 2. Click the Arm button to enable the other buttons. 3.
The Job Status Page t If you need to restart the Integration Service, click the Restart button next to the Integration Service component. t If you need to restart the FTP Service, click the Restart button next to the FTP Service component. t If you need to restart the Transcode Service, click the Restart button next to the Transcode Service component. 4. If you need to reboot Windows, click the Reboot button in the REBOOT WINDOWS section.
The Job Status Page The following table describes the fields on the Job Status page. Field Description Job Type The job type for this operation. Options are: • ISIS Transfer - When selected, Ingest has the outgoing ISIS transfer. Therefore, cancelling this job only affects the ISIS transfer, not the ingest. SendToPlay has the incoming ISIS transfer. Cancelling this job is like cancelling the transfer from Transfer Status window in the Editor.
The Configurations Page Field Description EWC True or False. True indicates an Edit While Capture transfer. % Done • True - Indicates that the currently capturing clip can be edited in the Editor. • False - Indicates that the transfers are of an existing clip that already exists on the server. The percent complete of the transfer. Cancelling Transfers This topic contains information on how to cancel ongoing or pending transfers using the Job Status tab. To cancel transfers: 1.
The Configurations Page In both cases, saving a configuration or backing up and restoring a configuration is done via your web browser. This file is saved to your default download folder or another location specified by your browser. This location is not controlled by the AirSpeed 5000. We recommended that you keep these settings separate from the machine. n This procedure does not affect your clip database, nor does it back it up. This is specifically for application settings.
The Configurations Page Creating and Saving a Configuration This topic contains information on how to create and save your current AirSpeed 5000 server configuration. To create and save your current configuration: t Type the name of your configuration in the New Configuration Name field, and click the Save button. The name appears in the list below.
The Configurations Page Activating Configurations This topic contains information on how to activate a configuration on a server. To activate a configuration: 1. Select the saved configuration that you want to activate. 2. Click the Arm button. c Activating a configuration can interrupt playouts, recordings and transfers. USE WITH CAUTION. 3. Click the Activate button to activate the configuration. The configuration will now be the active configuration on this server.
The Backup / Restore Page The Backup / Restore Page The Backup/ Restore page enables you to backup your current system settings. Once you have backed up your system settings, you can restore any previously saved settings for your AirSpeed 5000 server. n You can also delete previously saved system settings.
The Backup / Restore Page Backing Up your Current System Settings This topic contains information on how to back up your current AirSpeed 5000 server system settings. To backup your current system settings: 1. Click the Backup button. You will be asked if you want to open or save the file. 2. Click Save, and navigate to the location where you want to save your system settings. 3. In the File name field, type a name for the system settings file and click the Save button.
The Backup / Restore Page Resetting Your Password We have provided a way to reset your administrator password to login to the AirSpeed 5000 Management Console. An Admin Reset utility can be found at C:\Program Files\Avid\Avid AirSpeed\SupportUtilities. Run this utility on the AirSpeed 5000 server to restore in to the factory login. For more information, see the following procedure. To reset your password: 1.
2 Maintaining and Troubleshooting Your AirSpeed 5000 This chapter contains some preventative maintenance tasks for your AirSpeed 5000 system. There is also a troubleshooting section to help you troubleshoot various problems that might occur. The following topics are included: • Parts Lists • Preventative Maintenance • Troubleshooting Your AirSpeed 5000 • Accessing the Knowledge Base Parts Lists This section contains the lists of the available parts for your AirSpeed 5000 server.
Parts Lists Spares List This topic contains information on the parts that can be purchased as spares for your AirSpeed 5000 server. AirSpeed 5000 Spares List Part Name Part Number Media Drive (in Sled) 7020-30300-01 Operating System (OS) Drive (in Sled) 7050-30099-00 Power supply module 7020-30552-00 Hardware Upgrade Kits This topic contains information regarding AirSpeed 5000 server hardware upgrade kits that can be purchased to enhance the hardware capabilities and functionality of your system.
Parts Lists Field Replaceable Parts This topic contains information regarding AirSpeed 5000 server parts that can be replaced in the field. Contact your Avid Customer Support representative to order any of these parts.
Preventative Maintenance AirSpeed 5000 Field Replaceable Parts List Part Name Part Number MPEG-2 HD Codec 7030-20089-01 Rack Mount Kit (Rails, Clips, and Screws) 7010-30215-02 Preventative Maintenance This section contains information on some preventative maintenance tasks to help keep your system healthy.
Preventative Maintenance Verifying and Changing Media Drive Settings This topic contains information on how to verify that the media drive settings on your AirSpeed 5000 system display as E:, and how to change them if they are not. c Make sure that all media drives are fully inserted into the front of the AirSpeed 5000 server. To verify media drive settings: 1. Turn on your system. The system will begin to startup. 2. When the system starts, log into Windows. 3.
Preventative Maintenance AirSpeed 5000 Security Best Practices Security patches must be correctly configured for your AirSpeed 5000, or they will cause performance issues depending on the nature of the product. This may mean dropped or missing frames and sluggish command times. the following is recommended: • Symantec Endpoint protection has been fully tested and qualified for use with AirSpeed 5000. • Real-time scanning must be disabled.
Troubleshooting Your AirSpeed 5000 4. In the left pane for the selected AirSpeed 5000, click the service you want to review. Options are: t Integration Service t Avid Workstation Service t Device Service (Optional) Information for the selected service populates in the right pane of the dialog box. 5. Click the down arrow or yellow triangle next to the failed component for the selected service. For more information on using the Avid Health Monitor, see the Avid Service Framework User’s Guide.
Electrostatic Discharge Precautions Electrostatic Discharge Precautions Electrostatic discharge (ESD) can damage disk drives, cards, and other parts. Avid recommends that you perform all procedures in this chapter only at an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground (any unpainted metal surface) on your server when handling parts. ESD and handling PCIe Cards Always handle cards carefully.
Working with Media Drives Handling Foreign Disks When assessing your Media RAID health, you might encounter a Foreign Disk state. This state indicates that the disk was not fully added to the RAID array.
Working with Media Drives Identifying Failed Media Drives (4-Channel Models) This topic contains information on how to identify that your AirSpeed 5000 four (4) channel model server has one or more failed media drives. n For a list of media drive LED meanings, see “AirSpeed 5000 Front Panel” in the AirSpeed 5000 Setup Guide. To identify failed media drives: 1. Determine if you have a failed media drive by doing the following: c a. View the Drive status in the Health Monitor.
Working with Media Drives Removing and Replacing Media Drives (4-Channel Models) For four (4) channel model servers, when a single media drive fails, or if two media drives fail, but are on different spans (Span 0: and Span: 1), you must remove and replace the media drive(s) in the AirSpeed 5000 chassis. To identify which drive has failed, locate the media drive on the front of the server that has both the blue and red LEDs on solid.
Working with Media Drives 7. Make sure the drive LEDs are on the bottom before you begin to slide the drive into the server. Drive carrier latch Drive lock Fault LED (red) Power/Activity LED (blue) c Do not force a drive into a slot. If you are having problems installing a drive, check to make sure it is level and flat as you insert it into the server, that the drive carrier latch is open and at a 45 degree angle to the drive carrier, and that the LEDs are on the bottom of the drive carrier. 8.
Working with Media Drives 14. Click the Logical tab to confirm the location of the failed drive(s), and if more than one drive is failed, confirm that two failed drives are not in the same Span, and that the new drives you inserted appear in the Unconfigured Drives tree. In the following example, note the following: - In the Drives tree, Span 0: has one failed drive (Slot 03). - In the Unconfigured Drives tree, the drives in Slot 03 appear there.
Working with Media Drives 15. On your system, note which drive(s) are failed. If two drives have failed, you must determine whether the two failed drives are on the same span (Span: 0, or Span:1), or on different spans. t If you have determined that there is only one failed media drive, you must get the media drive(s) online in the LSI MegaRAID Storage Manager. Go to Step 16. t If you have determined that there are two or more failed media drives, and they are on different spans (e.g.
Working with Media Drives b. Right-click on the un-configured drive again, and select Replace Missing Drive. The LED for the drive flashes and can be seen on the front of the Avid AirSpeed 5000. A dialog box opens showing the drive location. 18. Note the drive location and number, and click OK. 19. Right-click on the failed drive in the Unconfigured Good tree, and select Start Rebuild. The MegaRAID Storage Manager dialog box opens. 20. Click Confirm, and then click Yes.
Working with Media Drives Re-RAIDing Media Drives from Scratch (4-Channel Model Servers) This topic contains information on how to re-RAID your media drives in the event that two or more media drives from the same array have failed. c Before you perform this procedure, you must take your system off air, as the media disk replacement process can cause possible problems with video playout.
Working with Media Drives The Disk Management dialog box should appear as in the following example. n If Disk 2 also appears, right-click on the (F:) partition in Disk 2, and select Delete Volume from the menu. 4. Once you have verified that you have deleted the existing volumes, you can close the Disk Management window, and go to the next step. 5.
Working with Media Drives 7. Type the local machine login credentials. a. In the User Name field, type amsuser. b. In the Password field, type is-admin. c. Click Login. The LSI MegaRAID Storage Manager application opens. 8. Click the Logical tab to confirm that the failed drives are in the same Span, and that the new drives you inserted appear in the Unconfigured Drives tree. In the following example, note the following: - In the Drives tree, Span 0: has two failed drives (Slot 11, and Slot 12).
Working with Media Drives 9. Clear the existing configuration by doing the following: a. Right-click on the LSI MegaRAID SAS. b. Select the Clear Configuration option from the list The Confirm Clear Configuration dialog box opens.
Working with Media Drives 10. Select the Confirm check box, and click Yes to clear the existing configuration. After the existing configuration is cleared, all of the drives that were in the Span: 0, and Span:1 trees should now appear in the Unconfigured Drives tree as “Unconfigured Good”.
Working with Media Drives 11. Right-click the LSI MegaRAID SAS again, and select Create Virtual Drive. The Create Virtual Drive - Choose mode dialog box opens. 12. Select the Advanced radio button, and click Next. The Create Drive Group - Drive Group Settings dialog box opens. 13. Select the Drive group settings by doing the following: a. In the RAID level field, select RAID 50 - Spanned Drive Group. b. Select five drives by pressing Ctrl and clicking on the five drives.
Working with Media Drives h. Click the Next button. The Create Virtual Drive - Virtual drive settings dialog opens. 14. You need to create two virtual drives. To create the first virtual drive, do the following: a. In the Virtual drive name field, make sure it says VD_0. b. In the Units field, select MB. c. In the Capacity field, type 100. d. In the Initialization state field, select No Initialization. e. In the Strip(e) size field, select 512 KB. f.
Working with Media Drives 15. Click the Create Virtual Drive button. The Write Through Selected dialog box opens. 16. Click Yes to confirm the changes for Write Policy settings. 17. Click the Next button. The Create Virtual Drive - Summary dialog box opens. 18. Review the summary for the settings to create the virtual drive VD_0. 19. Click Finish to finish creating the virtual drive VD_0 100.000 MB. A message saying “The virtual drive(s) successfully created” opens. 20. Click OK.
Working with Media Drives 21. To create the second virtual drive, right-click the LSI MegaRAID SAS again, and select Create Virtual Drive. The Create Virtual Drive - Choose mode dialog box opens.
Working with Media Drives 22. Select the Advanced radio button, and click Next. The Create Virtual Drive - Allocate Capacity dialog box opens, asking if you want to use the remaining free capacity on the existing drive group. 23. Click Next to accept. The Virtual Drives settings dialog box opens. 24. In the Virtual drive settings dialog box, do the following: a. In the Virtual drive name field, make sure it says VD_1. b. In the Capacity field, leave the default of 7.273. c.
Working with Media Drives j. In the Disk Cache Policy field, select Disabled. k. Click the Create Virtual Drive button. The Always Write Back Selected dialog box opens. l. Click Yes to confirm the changes for the write policy setting.
Working with Media Drives m. Click the Next Button. The Create Virtual Drive - Summary dialog box opens. 25. Review the summary for the settings you selected to create the virtual drives. Make sure the settings are correct before you create the virtual drive. 26. Once you have confirmed your settings are correct, click the Finish button to create the virtual drive.
Working with Media Drives 27. When you are done, the Logical Tab should appear as it does in the following example: After the configuration, the system might go to “initializing mode”. This takes about 6 or 7 hours to initialize a single disk, and 12 to 14 hours for two disks. n To view your progress, select Manage > Show Progress.
Working with Media Drives 28. In Windows, do the following: a. Right-click on Computer, and select Manage. The Computer Management dialog box opens. b. In the Storage tree, select Disk Management. The Initialize Disk dialog box opens. n If the Initialize Disk dialog box does not appear, you need to go to the diskpart.ext utility to clean the previous configuration on Disk 1, by doing the following: - Select Start > Run. - Type diskpart, and press Enter. The Diskpart command window will open.
Working with Media Drives 30. Select Computer Management > Storage > Disk Management, right click on Disk 1, and select New Simple Volume. 31. Click Next on the volume wizard screen. The Volume Size dialog box opens. It should show 97 MB for the volume size. 32. Click Next.
Working with Media Drives 33. Check the “Do not assign a drive letter or drive path” option and click Next. The Format Partition dialog box opens. 34. In the Format Partition dialog box, select the “Do not format this volume” option. 35. Click Next and then click Finish. The partition should now show as RAW, Healthy, (Primary Partition). 36. Close the Computer management window and then reopen it.
Working with Media Drives 37. In Windows, do the following: a. Right-click on Computer, and select Manage. The Computer Management dialog box opens. b. In the Storage tree, select Disk Management. The Initialize Disk dialog box opens. 38. In the Initialize Disk dialog box, do the following: a. Select Disk 2 (but leave Disk 1 unchecked) b. Select the GPT (GUID Partition Table) option. c. Click OK. 39.
Working with Media Drives 41. Click Next. The Assign Drive Letter or Path dialog box opens. 42. In the “Assign the following drive letter” field, make sure the drive letter is set to “E” and click Next. The Format Partition dialog box opens.
Working with Media Drives 43. In the Format Partition dialog box, do the following: a. Select the “Format this volume with the following settings” option. b. Set the Allocation unit size to 64K. c. Change the Volume label to Media. d. Make sure the “Perform a quick format” check box is selected. e. Click Next. 44. Click Finish. After the format is complete, the drive should show Healthy (Primary Partition). 45. Right-click on the Disk 2 drive icon, and select Convert to Dynamic Disk from the list.
Working with Media Drives 46. Make sure only Disk 2 is selected (checked), and click OK. A Confirmation dialog box opens. 47. Click Convert on the Confirmation dialog box. A Warning message dialog box opens. 48. Click “Yes” on the Warning message dialog box. The following is an example of how the window should appear when you are done. 49. Close the Disk Manager. 50. Reboot the system. You are now done creating the new media drives.
Working with Media Drives Identifying Failed Media Drives (2-Channel Models) This topic contains information on how to identify that your AirSpeed 5000 two (2) channel model server has one or more failed media drives. n For a list of media drive LED meanings, see “AirSpeed 5000 Front Panel” in the AirSpeed 5000 Setup Guide. To identify failed media drives: 1. Determine if you have a failed media drive by doing the following: c a. View the Drive status in the Health Monitor.
Working with Media Drives Removing and Replacing Media Drives (2-Channel Models) When a single media drive fails, you must remove and replace the media drive in the AirSpeed 5000 chassis. To identify which drive has failed, locate the media drive on the front of the server that has both the blue and red LEDs on solid. Once you have identified the failed media drive, you can remove it, and replace it with a new media drive.
Working with Media Drives 7. Make sure the drive LEDs are on the bottom before you begin to slide the drive into the server. Drive carrier latch Drive lock Fault LED (red) Power/Activity LED (blue) c Do not force a drive into a slot. If you are having problems installing a drive, check to make sure it is level and flat as you insert it into the server, that the drive carrier latch is open and at a 45 degree angle to the drive carrier, and that the LEDs are on the bottom of the drive carrier. 8.
Working with Media Drives 14. Click the Logical tab to confirm the location of the failed drive. In the following example, note the following: - In the Drives tree, note the failed drive (Slot 07) is missing. - In the Unconfigured Drives tree, the drive in Slot 07 appears there. This means that it is an un-configured media drive. 15. In the Drives folder, right-click on the drive that has failed or is bad, and select Replace Missing Drive.
Working with Media Drives The LED for the drive flashes and can be seen on the front of the Avid AirSpeed 5000. A dialog box opens showing the drive location. 17. Note the drive location and number, and click OK. 18. Right-click on the failed drive in the Unconfigured Good tree, and select Start Rebuild. The MegaRAID Storage Manager dialog box opens. 19. Click Confirm, and then click Yes. The drive will now display as “Rebuild”. n It takes approximately six hours to rebuild a drive. 20.
Working with Media Drives Re-RAIDing Media Drives from Scratch (2-Channel Model Servers) This topic contains information on how to re-RAID media drives for two (2) channel model servers in the event that two or more media drives have failed. c Before you perform this procedure, you must take your system off air, as the media disk replacement process can cause possible problems with video playout.
Working with Media Drives The Disk Management dialog box should appear as in the following example. n If Disk 2 also appears, right-click on the (F:) partition in Disk 2, and select Delete Volume from the menu. 4. Once you have verified that you have deleted the existing volumes, you can close the Disk Management window, and go to the next step. 5.
Working with Media Drives 7. Type the local machine login credentials. a. In the User Name field, type amsuser. b. In the Password field, type is-admin. c. Click Login. The LSI MegaRAID Storage Manager application opens. 8. Click the Logical tab to confirm that the new drives you inserted appear in the Unconfigured Drives tree. In the following example, note the following: - In the Drives tree, the failed drives (Slot: 4, and Slot: 7) are missing.
Working with Media Drives 9. Clear the existing configuration by doing the following: a. Right-click on the LSI MegaRAID SAS. b. Select the Clear Configuration option from the list The Confirm Clear Configuration dialog box opens. 10. Select the Confirm check box, and click Yes to clear the existing configuration. After the existing configuration is cleared, all of the drives should now appear in the Unconfigured Drives tree as “Unconfigured Good”.
Working with Media Drives 11. Right-click the LSI MegaRAID SAS again, and select Create Virtual Drive. The Create Virtual Drive - Choose mode dialog box opens. 12. Select the Advanced radio button, and click Next. The Create Drive Group - Drive Group Settings dialog box opens. 13. Select the Drive group settings by doing the following: a. In the RAID level field, select RAID 5. b. Select five drives by pressing Ctrl and clicking on the five drives. The Add > button becomes enabled. c.
Working with Media Drives e. Click the Next button. The Create Virtual Drive - Virtual drive settings dialog opens. 14. You need to create two virtual drives. To create the first virtual drive, do the following: a. In the Virtual drive name field, make sure it says VD_0. b. In the Units field, select MB. c. In the Capacity field, type 100. d. In the Initialization state field, select No Initialization. e. In the Strip(e) size field, select 512 KB. f.
Working with Media Drives 15. Click the Create Virtual Drive button. The Write Through Selected dialog box opens. 16. Click Yes to confirm the changes for Write Policy settings. 17. Click the Next button. The Create Virtual Drive - Summary dialog box opens. 18. Review the summary for the settings to create the virtual drive VD_0. 19. Click Finish to finish creating the virtual drive VD_0 100.000 MB. A message saying “The virtual drive(s) successfully created” opens. 20. Click OK.
Working with Media Drives 22. Select the Advanced radio button, and click Next. The Create Virtual Drive - Allocate Capacity dialog box opens, asking if you want to use the remaining free capacity on the existing drive group. 23. Click Next to accept. The Virtual Drives settings dialog box opens. 24. In the Virtual drive settings dialog box, do the following: a. In the Virtual drive name field, make sure it says VD_1. b. In the Capacity field, leave the default of 3.637. c.
Working with Media Drives j. In the Disk Cache Policy field, select Disabled. k. Click the Create Virtual Drive button. The Always Write Back Selected dialog box opens. l. Click Yes to confirm the changes for the write policy setting.
Working with Media Drives m. Click the Next Button. The Create Virtual Drive - Summary dialog box opens. 25. Review the summary for the settings you selected to create the virtual drives. Make sure the settings are correct before you create the virtual drive. 26. Once you have confirmed your settings are correct, click the Finish button to create the virtual drive.
Working with Media Drives 27. When you are done, the Logical Tab should appear as it does in the following example: After the configuration, the system might go to “initializing mode”. This takes about 6 or 7 hours. n To view your progress, select Manage > Show Progress. 28. In Windows, do the following: a. Right-click on Computer, and select Manage. The Computer Management dialog box opens. b. In the Storage tree, select Disk Management. The Initialize Disk dialog box opens.
Working with Media Drives n If the Initialize Disk dialog box does not appear, you need to go to the diskpart.exe utility to clean the previous configuration on Disk 1, by doing the following: - Select Start > Run. - Type diskpart, and press Enter. The Diskpart command window will open. - Type list disk, and press Enter. - At the DISKPART prompt, type select disk 1, and press Enter. The message “Disk 1 is now the selected disk” appears. - When disk 1 is selected, type clean, and press Enter.
Working with Media Drives 33. Check the “Do not assign a drive letter or drive path” option and click Next. The Format Partition dialog box opens. 34. In the Format Partition dialog box, select the “Do not format this volume” option. 35. Click Next and then click Finish. The partition should now show as RAW, Healthy, (Primary Partition). 36. Close the Computer management window and then reopen it. 37. In Windows, do the following: a. Right-click on Computer, and select Manage.
Working with Media Drives b. In the Storage tree, select Disk Management. The Initialize Disk dialog box opens. 38. In the Initialize Disk dialog box, do the following: a. Select Disk 2 (but leave Disk 1 unchecked) b. Select the GPT (GUID Partition Table) option. c. Click OK. 39. In Computer Management > Storage > Disk Management, right click on the new Unallocated Drive space for Disk 2, and select New Simple Volume. 40. Click Next on the volume wizard screen. The Volume Size dialog box opens.
Working with Media Drives 41. Click Next. The Assign Drive Letter or Path dialog box opens. 42. In the “Assign the following drive letter” field, make sure the drive letter is set to “E” and click Next. The Format Partition dialog box opens.
Working with Media Drives 43. In the Format Partition dialog box, do the following: a. Select the “Format this volume with the following settings” option. b. Set the Allocation unit size to 64K. c. Change the Volume label to Media. d. Make sure the “Perform a quick format” check box is selected. e. Click Next. 44. Click Finish. After the format is complete, the drive should show Healthy (Primary Partition). 45. Right-click on the Disk 2 drive icon, and select Convert to Dynamic Disk from the list.
Working with Media Drives 48. Click “Yes” on the Warning message dialog box. The following is an example of how the window should appear when you are done. 49. Close the Disk Manager. 50. Reboot the system. You are now done creating the new media drives. Moving an Entire RAID Array to Another Chassis This topic contains information on how to move an entire RAID array to another chassis. c Before you perform this procedure, you must take your system off air, and power it down.
Working with Media Drives 4. Power on the system, and wait for the system to fully boot up. The system will boot up with the following message: “Foreign configuration(s) found on adapter Press any key to continue or ‘C’ load the configuration utility, or ‘F’ to import foreign configuration(s) and continue.” 5. Press the F key to Import Foreign configurations (Disks). Windows will start. 6.
Working with Media Drives 9. Click the Logical tab to determine whether the new drives you inserted appear in the Unconfigured Drives tree as Online, or Unconfigured Good. - If the Drives appear as Online, you are done. - In the Unconfigured Drives tree, if the drives appear as “Unconfigured Good”, this indicates that they are new, un-configured media drives. You need to configure them. Go to the next step. 10. Clear the existing configuration by doing the following: a.
Working with Media Drives The Foreign Configuration Detected dialog box opens. The Foreign Configuration Detected dialog box opens showing the number of foreign drives detected. This should show (10) Foreign drives for 4 channel model servers, or (5) Foreign drives for two channel model servers.
Working with Media Drives 11. Keep the Import option selected, and click OK. The Foreign Configuration Wizard opens. Your 4 channel model server would look like this: 12. Click Accept. The Foreign Config - Import dialog box opens stating “This operation cannot be reversed after it has started. Are you sure you want to import the configuration?” Click Yes to confirm that you want to re-configure the foreign drives.
Working with Media Drives 13. All disks now appear online. The following example shows the configuration of a 4 channel model server. 14. In Windows, do the following: a. Right-click on Computer, and select Manage. The Computer Management dialog box opens. b. In the Storage tree, select Disk Management. The Initialize Disk dialog box opens. You will notice that Disk 2 is in a Foreign State. 15. Right-click on Disk 2, and select Import Foreign Disks... The Import Foreign Disks dialog box opens. 16.
Replacing System Drives in the Chassis Replacing System Drives in the Chassis There are two system drives installed in the Avid AirSpeed 5000 chassis. The top drive is labelled Port 0, and the bottom drive is labelled Port 1 in the Intel Rapid Storage Technology application. The two drives are mirrored and accessible from the rear of the chassis.
Replacing System Drives in the Chassis 2. Click the Manage button in the application. A B C A. Run hardware scan button B. Disk icons C. Status line 3. Pull the failed drive out of the chassis and install a replacement without turning off the server. The top drive is labelled Port 0, and the bottom drive is labelled Port 1. Once the drive is installed, use the Intel Rapid Storage Technology application to initiate the rebuild operation as described in the following steps. 4.
Replacing System Drives in the Chassis 6. A window opens that offers a choice of drives to add to the array. Click on the one drive that needs to be added to the RAID set. The rebuild operation begins immediately. You can use the Status line to monitor the status of the rebuild. The top of the screen says Manage Volume, and the status line says “Rebuilding x% complete.” n You can perform other work while the rebuild completes. To replace both system drives: 1.
Removing and Replacing the Server Main Cover Removing and Replacing the Server Main Cover The AirSpeed 5000 server must be operated with the chassis cover in place to ensure proper cooling. However, you will need to remove the main cover to add or replace components inside of the server (Video I/O board set). Before removing the main cover, power down the server and unplug all peripheral devices and the AC power cables.
Identifying and Replacing Failed Fans Identifying and Replacing Failed Fans In the event that you have one or more fan failures, you can replace them. First, you must identify which fan has failed. Then, once you know which fan it is, you need to figure out when you can replace it. n c c The system does not need to be taken offline or powered down before replacing fans. In the event that two (2) or more fans fail, the system will shut down. When replacing a Fan module that contains two fans (e.g.
Identifying and Replacing Failed Fans The following is an example showing a red x next to Fan 5 Speed and “0 RPM”. This indicates Fan 3A has failed and must be replaced: 3. Remove the Fan cover on the AirSpeed 5000 server by doing the following: a. Remove the two (2) set screws from the top of the chassis. b. Pull the blue pull tabs away from the chassis, and lift the fan cover out of the chassis.
Identifying and Replacing Failed Fans 4. Remove the failed fan. Depending on which fan has failed, do one of the following: t For Fans 1A/1B, 2A/2B, 3A, and 4A, do the following: - Lift the appropriate failed fan out of the chassis. - Take the replacement fan, and line up the top and bottom of the fan with the guides, and push it down into position. The following is an example of fan 4A being replaced: - Go to Step 7. t For Fan 5A, the process is more involved. Go to Step 5.
Identifying and Replacing Failed Fans 5. To remove Fan 5A, do the following: a. Remove the back cover by removing the top two (2) thumbscrews on the rear of the server chassis. Then, you can have access to Fan 5A, as shown in the following illustration: b. Using a #2 Phillips screwdriver long enough to reach into the chassis, remove the three (3) screws that hold down the Fan shroud. c. Remove the two (2) screws that hold down the fan. d.
Identifying and Replacing Failed Video I/O Boards 6. To replace Fan 5A, do the following: a. Attach the Power harness to the new fan. b. Replace the two (2) screws to secure the fan back in place. c. Replace the Fan shroud over the fan, d. Use the #2 Phillips screwdriver to replace the three (3) screws to secure the Fan shroud. e. Replace the back cover, and tighten the two (2) thumbscrews. 7. Replace the Fan cover by doing the following: a. Slide the fan cover over its slot. b.
Identifying and Replacing Failed Video I/O Boards d. Do the following: t In the Hardware Status area, scroll to the “Number of Corona Boards:” field. It should indicate two (2). Otherwise, there is a problem with your system.
Identifying and Replacing Failed Video I/O Boards t In the “VIO Board 1 and VIO Board 2 areas, make sure VIO Board 1 and VIO Board 2 are healthy (all green check marks). Otherwise, there is a problem with your system. 2. Note the following Video I/O board locations: t VIO 1 - This is the top Video I/O board in the chassis t VIO 2 - This is the bottom Video I/O board in the chassis.
Identifying and Replacing Failed Video I/O Boards 3. You can now remove the failed Video I/O board from the chassis. To remove failed VIO boards: 1. Observe the safety precautions described in “Electrostatic Discharge Precautions” on page 76 and “Safety and Regulatory Information” in the AirSpeed 5000 Setup Guide. 2. Power down the server and unplug all peripheral devices and the AC power cables. 3. Remove the server cover. For instructions, see “Removing and Replacing the Server Main Cover” on page 134.
Identifying and Replacing Failed Video I/O Boards 7. To remove the top Video I/O board 1 (VIO 1), do the following: a. Remove the Power Harness (yellow and black cable) from the Video I/O board. Power Harness (yellow and black) b. n Remove the two SATA (red) cables from the Video I/O board.
Identifying and Replacing Failed Video I/O Boards 8. (Option) If you are replacing VIO 2, repeat Step 7 to remove the bottom Video I/O board VIO 2). 9. Release the Hold Down Bracket using the thumbscrews, and then slide it out of the chassis. Hold Down Bracket and thumbscrew 10. Remove the Board Locking Bracket by loosening the thumbscrews, and sliding the bracket up, and out of the chassis. Board Locking Bracket Thumbscrews 11.
Identifying and Replacing Failed Video I/O Boards To replace VIO boards: 1. Observe the safety precautions described in “Electrostatic Discharge Precautions” on page 76 and “Safety and Regulatory Information” in the AirSpeed 5000 Setup Guide. 2. (Option) If you have removed VIO 2 (the bottom board), gently replace the bottom Video I/O board (VIO 2) into the riser card. 3. Gently replace the top Video I/O board (VIO 1) into the riser card. 4.
Identifying and Replacing Failed Video I/O Boards 6. Replace the Hold Down Bracket by sliding it back into place. Once in place, tighten the thumbscrews. n Lift the LSI cable that goes along the side of the chassis, so that the Hold Down bracket sits at the bottom of the chassis in its slot, then, tighten the thumbscrews.
Identifying and Replacing Failed Video I/O Boards 7. Reattach the Card guide, and tighten the thumbscrews. n When reattaching the Card Guide, make sure the Video I/O boards and Hydra card (bottom), are secured in their respective slots. 8. (Option) Reattach any cables that were removed from any add-in cards. 9. Replace the server cover, and tighten the thumbscrews. For more information, see “Removing and Replacing the Server Main Cover” on page 134. 10.
Accessing the Knowledge Base Accessing the Knowledge Base The Avid Customer Support Knowledge Base (Knowledge Base) provides additional information that is frequently updated. n Some locations on the Knowledge Base require you to log in as a registered user, but you can access most of the information in the Knowledge Base without registering and logging in. To access the Knowledge Base: 1. Go to www.avid.com. 2. Click Support & Services 3.
3 Upgrading Your AirSpeed 5000 Server Hardware This chapter contains information on how to upgrade your AirSpeed 5000 server’s hardware with the MPEG-2 HD or AVC-Intra codec modules you received in your AirSpeed 5000 Hardware Upgrade kit. Upgrading your AirSpeed 5000 server hardware specifically involves removing the Video I/O boards, and attaching two (2) MPEG-2 HD or AVC-Intra codec modules to each Video I/O board, and then replacing the Video I/O boards in the server.
AirSpeed 5000 Hardware Upgrade Kits AirSpeed 5000 Hardware Upgrade Kits There are four different AirSpeed 5000 server Hardware Upgrade kits (two are for 4-channel models, and two are for 2-channel models) that can be purchased to enhance the hardware capabilities and functionality of your system. They are described in the table below.
Electrostatic Discharge Precautions AirSpeed 5000 Hardware Upgrade Kit List Upgrade Kit Name MPEG-2 HD Upgrade Kit (2-channel) This kit includes two (2) MPEG-2 HD modules (one (1) for each Video I/O board) AVC-Intra Upgrade Kit (2-channel) This kit includes two (2) AVC-Intra modules (one (1) for each Video I/O board) Electrostatic Discharge Precautions Electrostatic discharge (ESD) can damage disk drives, cards, and other parts.
AirSpeed 5000 Server Hardware Upgrade Checklist AirSpeed 5000 Server Hardware Upgrade Checklist This checklist contains the necessary tasks required to upgrade your AirSpeed 5000 Server Hardware. Remove the Server main cover as described in the topic “Removing and Replacing the Server Main Cover” on page 152. Remove the Video I/O board(s) from the server.
AirSpeed 5000 Server Hardware Upgrade Checklist 4. Unscrew the thumbscrews at the back of the unit until they are loose. 5. Pull the thumbscrews backwards and slide the main cover until it hits the tabs. 6. Remove the main cover and set in a safe place. To replace the server main cover: 1. Place the main cover over the server system so that the side edges of the cover sit just outside the server system sidewalls. 2. Slide the main cover forward until it fits in place. 3. Tighten the rear thumbscrews. 4.
AirSpeed 5000 Server Hardware Upgrade Checklist 5. Loosen the thumbscrews on the back cover, and slide the cover back to remove it from the chassis. The following diagram shows the location of the two (2) thumbscrews on the rear of the server. Two (2) Thumbscrews 6. Loosen the thumbscrew on the card guide, and slide it over to remove it from the chassis. The following diagram shows the location of the Card guide thumbscrew.
AirSpeed 5000 Server Hardware Upgrade Checklist 7. To disconnect the top Video I/O board 1 (VIO 1), do the following: a. Remove the Power Harness (yellow and black cable) from the Video I/O board. Power Harness (yellow and black) b. n Remove the two SATA (red) cables from the Video I/O board.
AirSpeed 5000 Server Hardware Upgrade Checklist 8. (Option: For 4-channel model servers) Repeat Step 7 to disconnect the bottom Video I/O board (VIO 2). 9. Release the Hold Down Bracket using the thumbscrews, and then slide it out of the chassis. Hold Down Bracket and thumbscrew 10. Remove the Board Locking Bracket by loosening the thumbscrews, and sliding the bracket up, and out of the chassis. Board Locking Bracket Thumbscrews 11.
AirSpeed 5000 Server Hardware Upgrade Checklist 13. The next step is to attach the Codec modules onto each Video I/O board that was removed. Fro more information, see “Attaching the Codec Modules to the Video I/O Boards” on page 157. Attaching the Codec Modules to the Video I/O Boards This topic contains information on how to attach two (2) codec modules to each Video I/O board. n n For 2-channel model servers, attach the codec modules to a single Video I/O board.
AirSpeed 5000 Server Hardware Upgrade Checklist 3. Using the supplied set screws and a #2 Phillips head screwdriver, do the following: n a. Align the holes in the codec to the standoffs on the Video I/O board b. Firmly attach the first codec to the connector on the Video I/O board. Codecs can only be placed one way. c. (Option: For 4-channel model servers only) Repeat Step 3 for the second codec. 4.
AirSpeed 5000 Server Hardware Upgrade Checklist Replacing the Video I/O Boards into the Chassis This topic contains information on how to replace the Video I/O boards in the server chassis. To replace the VIO boards into the chassis: 1. Observe the safety precautions described in “Electrostatic Discharge Precautions” on page 151 and “Safety and Regulatory Information” in the AirSpeed 5000 Setup Guide. 2.
AirSpeed 5000 Server Hardware Upgrade Checklist 6. Replace the Hold Down Bracket by sliding it back into place. Once in place, tighten the thumbscrews. n Lift the LSI cable that goes along the side of the chassis, so that the Hold Down bracket sits at the bottom of the chassis in its slot, then, tighten the thumbscrews.
AirSpeed 5000 Server Hardware Upgrade Checklist 7. Reattach the Card guide, and tighten the thumbscrews. n When reattaching the Card Guide, make sure the Video I/O boards and Hydra card (bottom), are secured in their respective slots. This is an example of a 4-channel model server showing two Video I/O cards. Make sure the board(s) and Hydra card (bottom) fit in the slot guides as shown 8. (Option) Reattach any cables that were removed from any add-in cards. 9.
Performing System Diagnostics Performing System Diagnostics The AirSpeed 5000 Hardware Test is a diagnostic program that is designed to test the Avid-specific hardware components in the AirSpeed 5000. Specifically, the diagnostic program can be used to verify that the Avid hardware is working properly and it can confirm compatibility with external audio and video devices. n Quit all applications before running the diagnostic program.
Performing System Diagnostics Diagnostic Window Explained The diagnostic window is divided into four sections: • The Information section displays revision and identification information about the Avid hardware, including Base Board Information, and VIO Board information. • The Hardware Test allows you to select the loopback cables that are connected to your system. When one of these cables is selected for testing, the required connection information is displayed in the Required Connections area.
Performing System Diagnostics n As AirSpeed 5000 2-channel model servers only contain a single Video I/O card (Card 1), they would not display information for Card 2. 2. Click the Information icon.
Performing System Diagnostics - CPLD_P Revision - Codec Slot 1 - Codec Slot 2 This information is saved in text format as a .log file. You can open the saved file with any text editing application and print it. See Error Log for more information about the .log file. Starting the Hardware Test The core test verifies the baseboard and VIO board information. If you want, you can run additional tests by connecting loopback cables to their respective input signals. To begin testing: 1.
Performing System Diagnostics 3. (Optional) Select the cables you connected and the additional tests you want to run from the “Select loopback cables installed” list. After you select the external cable installed, the required connections section displays information about where to connect the cable. Verify that you have connected the cable to the correct connections. 4. Click Start. The test runs. Information about the test and a status bar appear.
Performing System Diagnostics The Video section opens. 2. Click Play, and deselect Capture if it is selected. 3. In the Format field, select the video format that you want to test. 4. Select the Play Frame. Options are: t Color Bars t Sweep Pattern t Test Image 5. Click Start Video. The video appears in the Video Display window, and appears in all other video outputs. 6. To stop play at any time, click Stop Video.
Performing System Diagnostics Capturing from an External Video Source You can test capture and display video from a selected source. To capture video: 1. Click the Video icon. The Video section opens, and the video image appears in the Video display. 2. Click Capture, and deselect Play if it is selected. 3. In the Format field, select the video format that you want to test. 4. Select a capture source from the Capture Src list. 5. Click Start Video. The video appears in the Video Display window. 6.
Performing System Diagnostics Testing Audio Outputs Audio testing allows you to configure the hardware to play audio tones from all of the audio output ports. To play audio: 1. Click the Audio icon. The Audio section opens. 2. Select the Audio tone: t Count_16 t Lo_1kHz t Hi_1kHz 3. Select the Frequency (48kHz).
Performing System Diagnostics 4. Click Play Audio. The audio tone plays. You will hear the spoken number of the audio channel. 5. To stop audio at any time, click Stop Audio. The video appears in the Video Display window, and appears in all other video outputs. Capturing from the Play Frame Video (Loopback Mode) If you connect the video source input to the matching video play output with a loopback cable, you can capture the frame and display it in the Video Display window. To capture video: 1.
Performing System Diagnostics Testing Disk Performance Disk performance testing is designed to help Avid Customer Support Representatives investigate potential disk performance errors and issues. Depending on the nature of your failure, you might be asked to run these tests to provide information about specific problems. n Basic tests are already included in the Hardware Tests tab. To test disk performance: 1. Click the Disk Performance icon. The Disk Performance section opens. 2.
Performing System Diagnostics Error Log If an error is detected during a test, information about the error is recorded to the log file. The board information along with the log file is saved in a .txt file inside the folder DIAG_LOG_FILES. The name of the log file is AED_LOG_YBBKxxxxxx.TXT (where YBBKxxxxxx is the board serial number). The log records the results each time the diagnostics are performed. To start a clean log file, rename, delete or move the current .txt file.
A Using AirSpeed 5000 with FTP This section describes the AirSpeed 5000’s interoperability with FTP, including the following: • General Guidelines on Using FTP with AirSpeed 5000 • AirSpeed 5000 MXF OP1A Files • Supported Video and Audio Formats • FTP Workflow Examples General Guidelines on Using FTP with AirSpeed 5000 This topic contains some general guidelines on how AirSpeed 5000 supports the use of FTP to transfer media files.
General Guidelines on Using FTP with AirSpeed 5000 To achieve and promote optimal stability and performance in your workflow, consider the following: - As discussed previously, to increase your “realtime” system performance, limit your simultaneous FTP transfers to and from the system to no more than four (4). - If you want to play clips while they are transferring via FTP to the server, try to avoid performing Transfer Engine transfers at the same time as FTP transfers.
AirSpeed 5000 MXF OP1A Files AirSpeed 5000 MXF OP1A Files In AirSpeed 5000, the transfer of media via FTP is performed by using MXF wrapped (OP1A) files. These files follow the OP1A pattern as specified in SMPTE Specification #378M. This means all media (i.e., video, audio, data tracks) is wrapped in an MXF OP1A file. The wrapped media must conform to the operational points supported by the AirSpeed 5000. Currently, AirSpeed 5000 generates MXF files in which the audio is formatted in stereo pairs.
FTP Workflow Examples • DNxHD 120/145 8-bit 720p • DNxHD 185/220 10-bit 1080i • DNxHD 185/220 10-bit 720p • DNxHD 85/100 8-bit 720p • DNxHD 85/100 8-bit 1080i • AVC-Intra 50mb 1080i • AVC-Intra 50mb 720p • AVC-Intra 100mb 1080i • AVC-Intra 100mb 720p For Audio, we support the following: • Sample rate: 48kHz • Bit depth: PCM16, PCM24 • Dolby E 5.
FTP Workflow Examples Software Revisions Tested for FTP We performed our workflow testing using the following software products and revisions: n n Other tools and workflows might offer different options. Look through the requirements and determine which solutions meet your needs. • XDCAM transfer. For information, navigate to: http://pro.sony.com/bbsc/ssr/micro-xdcam/resource.downloads.bbsccms-assets-microxdcam-downloads-XDCAMSoftwareDownload.shtml#apps • DNxHD codecs for QuickTime.
FTP Workflow Examples Working with Sony MPEG-2 HD Decks If your Sony deck can be connected to a network and has FTP capabilities, then you can use the FTP functionality available in AirSpeed 5000 to move media from the deck to the server. The following notes apply to Sony MPEG-2 HD deck integration when used with the AirSpeed 5000 Remote Console: n Transfers from AirSpeed 5000 to a Sony deck are not supported.
FTP Workflow Examples Transferring Media Between AirSpeed 5000 and Omneon Servers This topic contains information on how to transfer media from an AirSpeed 5000 Server to an Omneon server. n AirSpeed 5000 does not support Omneon clips that have .aiff audio files. The clips will transfer successfully, but they will not playout. n This workflow example uses Flash FXP as the FTP client. To transfer media from AirSpeed 5000 Server to an Omneon server using FlashFXP: 1.
FTP Workflow Examples Transferring media using Final Cut Pro and Filezilla FTP (for SD, and MPEG-2 HD): 1. Open a project in Final Cut Pro. 2. Log into your shared storage and your AirSpeed 5000 in FlashFXP or Filezilla. 3. Navigate to the active/clips directory on the AirSpeed 5000. 4. Navigate to the chosen destination on shared storage. 5. Select the clips to be transferred and drag them from one panel to the other in the FTP client. The transfer will begin.
FTP Workflow Examples Transferring Media Using FCP Filezilla FTP with DNxHD This topic contains information on how to transfer media to and from an AirSpeed 5000 server to a Final Cut Pro editor using FTP and DNxHD format. n n MXF4mac lacks a DNxHD option for export. Therefore, Episode is used instead. 720pDNxHD media must be opened via QuickTime and saved as ‘HD 720p’ before importing into FCP or the editor may be unable to play the media.
FTP Workflow Examples 17. Select your shared storage as the Deployment destination. Once submitted, the process will generate the MXF file at the destination. 18. Once the export is complete, navigate to the clip in FlashFXP or Filezilla, and drag the clip across to your AirSpeed 5000 database to initiate the transfer. Once transferred, the clip will be playable in the AirSpeed 5000 Remote Console.
FTP Workflow Examples 10. Select MakeMovie Self-Contained, and save it as a .mov. 11. In Episode6, drag the exported QuickTime movie to the “File List” entry. 12. Create a new encoder with “MXF Op1a” as the container, and “AVC-Intra” as the Video Codec with the appropriate AVC-Intra Class selected. 13. Select AES as the Audio Codec. 14. Select your shared storage as the Deployment destination. Once submitted, the process will generate the MXF file at the destination. 15.
B Up, Down, Cross Convert (UDX) Examples Overview This appendix contains information on input and output AFD, including examples of their corresponding video formats when performing an Up, Down and Cross conversion with AirSpeed 5000. The conversions described in this section only occur when one of the AutoAFD options is selected from one of the list boxes (SD Cross Convert, Up Convert, or Down Convert) in the UDX Options area of the Playback page of the AirSpeed 5000 Management Console.
Up/Down/Cross (UDX) Conversion Up/Down/Cross (UDX) Conversion AirSpeed 5000 supports Up, Down or Cross (UDX) conversion of video formats. Using this feature, you can configure a channel to allow for conversion of a clip and its ancillary data (where available) to convert to a specific format for play-out. UDX preferences can be set in the Playback page of the AirSpeed 5000 Management Console.
Up/Down/Cross (UDX) Conversion Pillarbox A Pillarbox image typically means black “pillars” are placed on either side of an image when it is up-converted from a 4:3 image to a 16:9 image. Pillarbox is a selection in the Up-Convert and SD-Cross-Convert list boxes. If Pillarbox is selected when up-converting a 4:3 image to a 16:9 image, black “pillars” are placed on either side of the image.
Up/Down/Cross (UDX) Conversion Center-Crop Center-crop is conversion process that, if selected, crops the image to fit in the format you are converting to. Center-crop works when you are up-converting a 4:3 SD image to 16:9 HD, down-converting a 16:9 HD image to 4:3 SD, or cross-converting an SD image.
Up/Down/Cross (UDX) Conversion Example of a Down-Converted and Center-Cropped Image The example below shows a 16:9 HD pillarboxed image, and then the same image after it was Down-converted and Center-cropped to a 4:3 SD full-screen image. Anamorphic In an anamorphic image, the active image is scaled to use all available pixels, both vertically and horizontally. In AirSpeed 5000, typically you would only select Anamorphic when converting one 16:9 format to another.
Up/Down/Cross (UDX) Conversion Active Format Description (AFD) Active Format Description (AFD) is a type of ancillary data that can be attached to each frame of video, both into and out of AirSpeed 5000.
Up/Down/Cross (UDX) Conversion Video Format In SDI video, the ancillary data that defines the video format is called AFD, or Active Format Description. AFD is defined as a 4-bit number; there are 16 possible values. However, many of these are reserved and are not used.
Up Convert AFD Examples This is generally an undesirable effect. However, if you want this, you can override the ‘intelligent’ formatting based on AFD with fixed formatting during UDX conversions. The Channel Configuration dialog box provides the settings to enable you to configure how you want conversion formatting to occur.
Down Convert AFD Examples Down Convert AFD Examples The table below shows the input and output AFD and examples of their corresponding video formats when performing a Down convert.
SD Cross Convert AFD Examples SD Cross Convert AFD Examples The table below shows the input and output AFD and examples of their corresponding video formats when performing an SD cross convert.
Avid Technical Support (USA) Product Information 75 Network Drive Burlington, MA 01803-2756 USA Visit the Online Support Center at www.avid.com/support For company and product information, visit us on the web at www.avid.
