Product specifications

Preventative Maintenance
74
AirSpeed 5000 Security Best Practices
Security patches must be correctly configured for your AirSpeed 5000, or they will cause
performance issues depending on the nature of the product. This may mean dropped or missing
frames and sluggish command times. the following is recommended:
• Symantec Endpoint protection has been fully tested and qualified for use with AirSpeed
5000.
• Real-time scanning must be disabled.
• Scheduled system scans and updates should not be done while the system is on-air or in use.
Manual scans are the most reliable method to avoid affecting system performance.
• All supported critical operating system patches and fixes should be installed as they are
qualified by Avid. For more information, see “Windows 7 Security Update Information” on
page 74
Windows 7 Security Update Information
Avid qualifies security updates for Microsoft operating systems in coordination with the
Microsoft monthly security bulletins. For more information go to the following external facing
website for security, please go to the following link:
http://avid.com/securityupdate
Viewing System Health Status Information
In the event that you have any issues or failures with the AirSpeed 5000 server, use the Avid
Health Monitor to view system health status information. The Avid Health Monitor is a good
tool to have online when you contact Avid Customer Support.
To access the Avid Health Monitor:
1. Select Start > All Programs > Avid > Avid Framework > Avid Health Monitor.
The Avid Health Monitor dialog box opens.
2. Select your workgroup.
3. In the Hosts column, select the AirSpeed 5000 that you want to look at.