Warranty Guide

ONLY. GLENTRONICS, INC. will not cover the cost to reinstall the product, nor will GLENTRONICS, INC.
pay the cost of having a plumber or contractor repair or replace the product.
GLENTRONICS, INC. will not repair or replace a product that was installed incorrectly. A product shall be
considered “installed incorrectly” when it deviates in any way from the instructions described in this
manual.
This warranty does not cover product problems resulting from handling liquids hotter than 104 degrees
Fahrenheit, handling inflammable liquids, solvents, strong chemicals or severe abrasive solutions; user
abuse; misuse, neglect, improper maintenance, commercial or industrial use; improper connection or
installation, damages caused by lightning strikes; excessive surges in AC line voltage; water damage to
the controller; other acts of nature, or failure to operate in accordance with the enclosed written
instructions.
How to Obtain Warranty Service
Within thirty (30) days of the product’s defective performance, the unit must be shipped, freight
prepaid, or delivered to GLENTRONICS, INC. to provide the services described hereunder in either its
original carton and inserts, or a similar package affording an equal degree of protection. Products not
received by GLENTRONICS, INC. at the address indicated below within thirty (30) days of the product’s
defective performance will not be considered for warranty service. Products received after two (2)
years from the date of purchase, fall outside of the timeframe for warranty service and will not be
eligible for warranty service. The product must be returned to GLENTRONICS, INC. for inspection in
order to be considered for warranty service. If the product is not returned to GLENTRONICS, INC. or the
product is inspected by any person, plumber, contractor or business other than GLENTRONICS, INC., this
warranty shall no longer be valid. Prior to defective operation, the unit must not have been previously
altered, repaired or serviced by anyone other than GLENTRONICS, INC., or its agent; the serial number
on the unit must not have been altered or removed; the unit must not have been subject to accident,
misuse, abuse or operated contrary to the instructions contained in the accompanying manual. The
dealer's dated bill of sale, or installer’s invoice must be retained as evidence of the date of purchase and
to establish warranty eligibility.
Where are Products Sent for Warranty Service?
Glentronics, Inc., 645 Heathrow Drive, Lincolnshire, IL 60069
How Can I Obtain More Information?
By calling 800-991-0466.