User’s Operating Instructions & Important Warranty Information Baxi Platinum Combi HE Range Gas Fired Wall Mounted Condensing Combination Boiler Please keep these instructions safe. Should you move house, please hand them over to the next occupier.
Natural Gas 5 Years Free Warranty - register today Baxi Platinum Combi 24 HE G.C.No 47 075 20 Baxi Platinum Combi 28 HE G.C.No 47 075 21 Baxi Platinum Combi 33 HE G.C.No 47 075 22 To receive your 5 years free warranty please complete the form supplied with the boiler or simply call heateam, the service division of Baxi Heating UK Limited on 08700 60 30 60. Warranty heateam the service division of Baxi Heating UK Limited provide a 5 year free warranty for your peace of mind.
1.0 Operating the Boiler 1.1 Operating the Boiler The Central Heating and Hot Water you need will be available when the gas and electricity supplies to the boiler are turned on with the timer and other heating controls in your system set correctly. Other heating controls are items such as room thermostats, cylinder thermostats and thermostatic radiator valves. To give the most energy efficient performance these controls can switch your boiler on and off even when your timer is on.
1.0 Operating the Boiler 1.2 2 1 12 10 GRASSLIN 3 2 1 12 4 0 11 Display 4 9 0 5 bar AM 8 7 7 8 PM 9 5 10 3 1 1. If a fault occurs on the boiler an error code may be shown on the facia display. 11 3 4 2 R Fault Indication 2. The codes are either two or three digit, preceded by the letter 'E'. For example, code E133 will be displayed by 'E1' alternating with '33'. E50 is shown as 'E' then '50'. 3. E20, E28, E50, E125 & E160 indicate faulty components.
1.0 Operating the Boiler 1.6 Temperature Control 1. Central Heating: The central heating hot water flow temperature can be adjusted between 25° C minimum and 80° C maximum. 2. Turn the control knob clockwise to increase the temperature (Fig. 10). As the control knob is turned the selected temperature is displayed for approximately 4 seconds. The display then reverts to the current boiler output temperature. 3. In normal winter usage we recommend that the central heating temperature be set at maximum.
1.0 Operating the Boiler Pressure Gauge 1.7 Central Heating System Pressure 1. The water pressure in the central heating system is indicated by the pressure gauge. 2 1 3 4 0 bar Fig. 12 Normal Pressure (when cold) 2 1 3 4 0 bar Fig. 13 Normal Pressure (operating) 2. With the system cold and the boiler not operating the pressure should be at least 0.5 bar. During operation the pressure should not exceed 2.5 bar, and will normally be between 1.0 and 2.0 (Figs. 12 & 13). 3.
2.0 Care of the Boiler 2.1 Servicing and Repair of your Boiler heateam can service and repair your boiler if your installer is not able to. Our Baxi Heating UK Limited trained heating experts will quickly get your heating and hot water working again. If your boiler is out of its free 3 year period, heateam can provide a competitive fixed price repair rate including parts, labour and VAT. To find out more call heateam on 08700 60 30 60, open Monday to Friday 8am - 6pm, weekends and bank holidays 8.
3.0 Timer 10 3.1 Setting the Timer 9 Time Pointer The Electro-Mechanical Timer allows the central heating system to be set every 15 minutes. 8 Constant 7 Using the three position switch the timer will allow either constant operation, timed operation or central heating off. Timed Move the switch button by sliding to the desired position. AM Off 4 N 3 Fig. 17 2 4 Constant (Top position): The heating will be on constantly irrespective of the position of the tappets.
4.0 Clearances 450mm 5mm Min 5mm Min 4.1 For your Safety 1. This appliance must have been installed in accordance with the manufacturer’s instructions and the regulations in force. 200mm Min 2. Any modification that may interfere with the normal operation of the appliance without express written permission from the manufacturer or his agent could invalidate the appliance warranty. In GB this could also infringe the Gas Safety (Installation and Use) Regulations.
5.0 Fault Finding/Emergency In the unlikely event you have a problem with your boiler please check the following. No Heating/Hot Water 1. Is the electricity supply to your boiler switched on and the selector switch set to Central Heating and Hot Water? If so the Green ‘Power On’ neon will be on. 2. Is a fault suggested by the neon indicators? User to check fault diagnosis Yes - Identify as described on Page 4. No - Continue below 3. Is the gas supply turned on? 4.
Warning ! If you smell gas Turn off the gas supply at the meter and call your gas supplier immediately. It is possible to isolate the boiler and at the isolating valve (Fig. 19). In GB, Transco operate a 24 hour emergency service and the telephone number will be listed in your telephone directory. Faulty boiler If it is known or suspected that a fault exists on the boiler, it must not be used until the fault has been corrected by a competent person.
924.354.1 heateam heateam is the national customer service division of Baxi Heating UK Limited providing a free warranty service within 5 years of installation of your boiler. If your installer is unable to rectify your boiler fault, by contacting one of our friendly advisors we can arrange an engineer if required. Please complete the boxes below Serial Number When calling heateam it would be helpful if you could have the following information to hand: 1 Boiler serial number.
