Specifications

Page 9 of 10
75.0082.05 20080125
TROUBLE-
SHOOTING –
DK-12 will not set-up upon
initial powering
PROBLEM PROBABLE CAUSE CORRECTIVE ACTION
1. Check terminals 1 & 2 for proper voltage
24 V AC/DC +
10%.
2. Make certain that the field of detection is all
clear during the set-up and that all lenses
are installed on the DK-12. If detection of
movement is encountered upon initial set-
up, the DK-12 will continuously flash red at
+
2 Hz. The DK-12 will also not set-up if
permanent stationary objects are extremely
close to the sensor. Ensure that, not only
is the detection field all clear, but that the
sensor is mounted properly (using the DK-
12 mounting block if necessary). If the
mounting block is not used, and the
backside of the sensor is less than 3” to the
face of the door, it may be in saturation due
to the door. Install the optional mounting
block if necessary.
3. Ensure that all wiring connections have
been properly made. Refer to wiring on
Page 3.
4. Ensure that no problems exist with the
lockout device or the lockout safety beams.
1. Improper input voltage
2. DK-12 is in detection
3. Improper wiring
4. Problem may exist with safety
beams or lockout relay.
DK-12 will not set-up after
program changes have been
made.
1. Door needs to complete one open –
close cycle for DK-12 to learn both
door positions.
1. Activate the door to allow a full open and
close cycle. Allow the door to remain in the
closed position to allow set-up. Activate the
door open and allow the DK-12 to learn
door open set-up. Normal operation should
resume once both set-ups are complete.
2. Remove and re-apply power to the DK-12.
Allow set-ups to complete for door open and
door closed positions.
Door will not open once set-
up has been completed.
1. DK-12 is in detection.
2. Improper wiring
3. Lockout safety beams are in
detection
4. Improper relay output configuration
1. Check to ensure that there is no detection
occurring at the DK-12. If the Red LED is
on steady, there is detection. Make sure
there have been no changes in the field of
detection since set-up. If permanent
changes have occurred, launch a new set-
up and re-test door.
2. Remove the output wires (common,
normally open, normally closed) from the
DK-12. CAUTION – there may possibly be
no safety on the door when this test is
performed. Activate the door control, if the
door opens, the fault exists with DK-12 or
related wiring. If door does not open, the
faults may exist with the door control or it’s
related wiring.
3. Disconnect the green & blue wires from the
LO-21 to the door control safety and
common terminals. If door opens when
triggered, fault lies within the lockout safety
beam set, or possibly with the LO-21. Refer
to the LO-21 troubleshooting procedures in
the respective manual.
4. Check to insure proper relay output setting.
Refer to page 6. Typically, relay setting
should be ‘Normally Open’. This means the
relay would close upon detection.