Use and Care Manual

17
troubleshooting
If one or more functions on the bed base have stopped operating:
• Check under the bed base to verify that the wired connections are secure and that there
are no cords or bedding obstructing the movement of the base.
• Check to ensure the green LED light is illuminated on the control box. If there is no light,
verify that the input and power cords are properly connected.
• Unplug the base for 1 hour to reset the electronic components.
• Plug bed base into a dierent electrical outlet, or test current outlet with another working
appliance (a grounded, electrical surge protector is recommended).
If issue is not resolved by following the instructions above,
locate serial number on warranty card or back of remote and call
Ergomotion Customer Service: US 1-888-550-3746