User Manual

2726
TROUBLESHOOTING
Experiencing Issues With Your Product?
If you experience any issues, please consult the troubleshooting guide below.
If the problem persists, contact Bio Bidet support.
Issue Diagnosis Solutions
Product is not working Check if the power
cord is loose.
Please check the circuit.
Check if the product is
powering on.
Press
“Power/Stop” button.
Issue Diagnosis Solutions
The dryer blows cold air. Check the dryer settings. Adjust the dryer settings.
Check whether the
heating element of dryer
is damaged or not.
Contact
Bio Bidet Support.
Issue Diagnosis Solutions
The temperature of
toilet seat is too low or
is not heating.
Check the seat
temperature settings.
Regulate the temperature
of the toilet seat
according to the
instruction manual.
Check the power
saver settings.
Turn off the power
saver settings.
Power/Stop
Dryer
Heated Seat
Remote Control
Wash Functions
Issue Issue Solutions
No water in the nozzle. Check whether the water
supply cuts off or not.
Restore the
water supply.
Check whether the angle
valve switches off or not.
Open the angle valve.
Check whether the water
inlet filter is blocked or not.
Clean the filter mesh or
change the water filter.
Check whether the inlet
pipe is flexed or not.
The inlet pipe must
be straight.
The water pressure is
too low.
Check the water
pressure settings.
Increase the water
pressure settings.
Check whether the inlet
filter is blocked or not.
Clean the filter mesh or
change the water filter.
Unusual water flow
from the nozzle.
Abnormal operation Unplug the unit for
the one minute before
plugging it back in.
The water temperature
is not warm enough.
Check the water
temperature settings.
Increase the water
temperature settings.
Water is leaking from
the nozzle.
Solenoid valve no longer
has any effect.
Contact
Bio Bidet Support.
The cleaning function is
not working normally.
Seat sensor malfunction. Contact
Bio Bidet Support.
Issue Diagnosis Solutions
The stop key is flashing. Low Battery Replace the battery.
Remote control is
not working.
Check whether there
is any water on the
remote control.
Wipe off the remote.