User Manual

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TROUBLESHOOTING (CONT.)
Issue Diagnosis Solutions
The product is not
flushing clean when
water pressure is low.
The filter is blocked. Clean filter according to the
instructions manual.
The water pressure at
home is too low.
Check whether the water
amount is below 3L every
10 seconds or not. If it is, we
suggest you buy a pressure
increasing valve.
The hose is bent. Reconfigure the hose to a
more smooth connection.
Flusher is not working. Flush valve breakdown. The inlet pipe must
be straight.
Toilet Unit
Soft-Close Feature
Issue Diagnosis Solutions
The toilet seat/toilet
cover opens or closes
too fast.
Slow close damper
is not functioning.
Contact
Bio Bidet Support.
Kick Button is
not functioning.
Slow close damper
is not functioning.
Unplug the unit for one
minute before plugging it
back in.