User's guide Copyright© 2008 BitDefender
BitDefender Antivirus 2008 BitDefender Antivirus 2008 User's guide Published 2008.04.10 Copyright© 2008 BitDefender Legal Notice All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written permission from an authorized representative of BitDefender.
BitDefender Antivirus 2008 She came to me one morning, one lonely Sunday morning Her long hair flowing in the mid-winter wind I know not how she found me, for in darkness I was walking And destruction lay around me, from a fight I could not win
BitDefender Antivirus 2008 Table of Contents License and Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi 1. Conventions Used in This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi 1.1. Typographical Conventions . . . . . . . . . . .
BitDefender Antivirus 2008 4.1.2. Scanning with BitDefender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 5. History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 6. Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 6.1. Step 1/3 - Register BitDefender Antivirus 2008 . . . . . . . . . . . . . . .
BitDefender Antivirus 2008 9.5. Advanced Settings - Script Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 9.5.1. Configuration Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 9.6. System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 9.7. Antiphishing Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BitDefender Antivirus 2008 License and Warranty IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS DO NOT INSTALL THE SOFTWARE. BY SELECTING "I ACCEPT", "OK", "CONTINUE", "YES" OR BY INSTALLING OR USING THE SOFTWARE IN ANY WAY, YOU ARE INDICATING YOUR COMPLETE UNDERSTANDING AND ACCEPTANCE OF THE TERMS OF THIS AGREEMENT.
BitDefender Antivirus 2008 EXPIRATION. The product will cease to perform its functions immediately upon expiration of the license. UPGRADES. If BitDefender is labeled as an upgrade, you must be properly licensed to use a product identified by BITDEFENDER as being eligible for the upgrade in order to use BitDefender. A BitDefender labeled as an upgrade replaces and/or supplements the product that formed the basis for your eligibility for the upgrade.
BitDefender Antivirus 2008 ANY IMPLIED WARRANTIES AND CONDITIONS, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON INTERFERENCE, ACCURACY OF DATA, ACCURACY OF INFORMATIONAL CONTENT, SYSTEM INTEGRATION, AND NON INFRINGEMENT OF THIRD PARTY RIGHTS BY FILTERING, DISABLING, OR REMOVING SUCH THIRD PARTY’S SOFTWARE, SPYWARE, ADWARE, COOKIES, EMAILS, DOCUMENTS, ADVERTISEMENTS OR THE LIKE, WHETHER ARISING BY STATUTE, LAW, COURSE OF DEALING, CUSTO
BitDefender Antivirus 2008 BitDefender and BitDefender logos are trademarks of BITDEFENDER. All other trademarks used in the product or in associated materials are the property of their respective owners. The license will terminate immediately without notice if you are in breach of any of its terms and conditions. You shall not be entitled to a refund from BITDEFENDER or any resellers of BitDefender as a result of termination.
BitDefender Antivirus 2008 Preface This guide is intended to all users who have chosen BitDefender Antivirus 2008 as a security solution for their personal computers. The information presented in this book is suitable not only for computer literates, it is accessible to everyone who is able to work under Windows. This book will describe for you BitDefender Antivirus 2008, the Company and the team who built it, will guide you through the installation process, will teach you how to configure it.
BitDefender Antivirus 2008 1.2. Admonitions The admonitions are in-text notes, graphically marked, bringing to your attention additional information related to the current paragraph. Note The note is just a short observation. Although you can omit it, the notes can provide valuable information, such as specific feature or a link to some related topic. Important This requires your attention and is not recommended to skip over it. Usually, it provides non-critical but significant information.
BitDefender Antivirus 2008 Glossary. The Glossary tries to explain some technical and uncommon terms you will find in the pages of this document. 3. Request for Comments We invite you to help us improve the book. We have tested and verified all of the information to the best of our ability. Please write to tell us about any flaws you find in this book or how you think it could be improved, to help us provide you with the best documentation possible.
BitDefender Antivirus 2008 Installation 1
BitDefender Antivirus 2008 1. BitDefender Antivirus 2008 Installation The BitDefender Antivirus 2008 Installation section of this user guide contains the following topics: ■ ■ ■ ■ ■ System Requirements Installation Steps Initial Setup Wizard Upgrade Repairing or Removing BitDefender 1.1.
BitDefender Antivirus 2008 BitDefender Antivirus 2008 can be downloaded for evaluation from the BitDefender website: http://www.bitdefender.com. 1.2. Installation Steps Locate the setup file and double-click it. This will launch a wizard, which will guide you through the setup process. Before launching the setup wizard, BitDefender will check for newer versions of the installation package. If a newer version is available, you will be prompted to download it.
BitDefender Antivirus 2008 2. Click Next. BitDefender Antivirus 2008 alerts you if you have other antivirus products installed on your computer. Click Remove to uninstall the corresponding product. If you want to continue without removing the detected products, click Next. Warning It is highly recommended that you uninstall any other antivirus products detected before installing BitDefender. Running two or more antivirus products at the same time on a computer usually renders the system unusable. 3.
BitDefender Antivirus 2008 1.3. Initial Setup Wizard During the installation process a wizard will appear. The wizard helps you register your BitDefender Antivirus 2008, create a BitDefender account and set BitDefender to perform important security tasks. Completing this wizard is not mandatory; however, we recommend you do so in order to save time and ensure your system is safe even before BitDefender Antivirus 2008 is installed. 1.3.1.
BitDefender Antivirus 2008 1.3.2. Step 2/6 - Create a BitDefender Account Account Creation I do not have a BitDefender account In order to benefit from free BitDefender technical support and other free services you need to create an account. Note If you want to create an account later, select the corresponding option. To create a BitDefender account, select Create a new BitDefender account and provide the required information. The data you provide here will remain confidential.
BitDefender Antivirus 2008 Note The password must be at least four characters long. ■ Re-type password - type in again the previously specified password. ■ First name - type in your first name. ■ Last name - type in your last name. ■ Country - select the country you reside in. Note Use the provided e-mail address and password to log in to your account at http://myaccount.bitdefender.com. To successfully create an account you must first activate your e-mail address.
BitDefender Antivirus 2008 1.3.3. Step 3/6 - Learn about Real-Time Virus Reporting (RTVR) RTVR Information Click Next to continue or Cancel to exit the wizard.
BitDefender Antivirus 2008 1.3.4. Step 4/6 - Select the Tasks to Be Run Task Selection Set BitDefender Antivirus 2008 to perform important tasks for the security of your system. The following options are available: ■ Update the BitDefender engines (may require reboot) - during the next step, an update of the BitDefender engines will be performed in order to protect your computer against the latest threats.
BitDefender Antivirus 2008 If you select only the last option or no option at all, you will skip the next step. Click Next to continue or Cancel to exit the wizard. 1.3.5. Step 5/6 - Wait for the Tasks to Complete Task Status Wait for the task(s) to complete. You can see the status of the task(s) selected in the previous step. Click Next to continue or Cancel to exit the wizard.
BitDefender Antivirus 2008 1.3.6. Step 6/6 - View Summary Finish This is the final step of the configuration wizard. Click Finish to complete the wizard and continue with the installation process. 1.4. Upgrade The upgrade procedure can be done in one of the following ways: ■ Install without removing the previous version - for v8 or higher, Internet Security excluded Double-click the setup file and follow the wizard described in the “Installation Steps” (p. 3) section.
BitDefender Antivirus 2008 ■ Uninstall your previous version and install the new one - for all BitDefender versions First, you must remove your previous version, then restart the computer and install the new one as described in the “Installation Steps” (p. 3) section. Important If you upgrade from BitDefender v8 or higher, we recommend you save the BitDefender settings, the Friends list and the Spammers list. After the upgrade process is over, you may load them. 1.5.
BitDefender Antivirus 2008 During the removal process you will be prompted to give us your feedback. Please click OK to take an online survey consisting of no more than five short questions. If you do not want to take the survey, just click Cancel. Once the removal process is completed, a new window will appear. Click Finish. Note After the removal process is over, we recommend that you delete the BitDefender folder from Program Files.
BitDefender Antivirus 2008 Basic Administration 14
BitDefender Antivirus 2008 2. Getting Started Once you have installed BitDefender your computer is protected. You can open the BitDefender Security Center to check the system security status, take preventive measures or fully configure the product at any time. To access the BitDefender Security Center, use the Windows Start menu, by following the path Start → Programs → BitDefender 2008 → BitDefender Antivirus 2008 or quicker, double click the BitDefender icon in the system tray.
BitDefender Antivirus 2008 or Red buttons indicate medium or high security risks. To fix them, click the yellow/red button, and then the Fix buttons, one by one or the Fix all now button. Gray indicates a non-configured component. ■ The Quick Tasks area: helps you keep your system safe and protect your data. Furthermore, the BitDefender Security Center contains several useful shortcuts. Link Description Buy Opens a page where you can buy the product from.
BitDefender Antivirus 2008 If there are critical issues affecting the security of your system, an exclamation mark is displayed over the BitDefender icon. You can hover the mouse over the icon to see the number of issues affecting the system's security. 2.2. Scan Activity Bar The Scan activity bar is a graphic visualization of the scanning activity on your system. The green bars (the File Zone) show the number of scanned files per second, on a scale from 0 to 50.
BitDefender Antivirus 2008 All you have to do is browse the folders, select the folder you want to be scanned and click OK. The BitDefender Scanner will appear and guide you through the scanning process. BitDefender Manual Scan 2.4. Game Mode The new Game Mode temporarily modifies protection settings so as to minimize their impact on system performance. When you turn on the Game Mode, the following settings are applied: ■ All BitDefender alerts and pop-ups are disabled.
BitDefender Antivirus 2008 2.4.2. Changing Game Mode Hotkey If you want to change the hotkey, follow these steps: 1. Click Settings in the BitDefender Security Center to open the settings console. Note You can also right-click the BitDefender icon in the system tray and select Open advanced settings. 2. Click Advanced. 3.
BitDefender Antivirus 2008 3. Security Status The security status displays a systematically organized and easily manageable list of security vulnerabilities on your computer. BitDefender Antivirus 2008 will let you know whenever a problem can affect your computer's security. There are four security status buttons: ■ ■ ■ ■ ANTIVIRUS ANTIPHISING IDENTITY CONTROL UPDATE At the same time, on the left you can see the number of issues affecting the security of your system and a red Fix All Issues button.
BitDefender Antivirus 2008 Security Issues You can see a list of security issues and a short description of their status. To fix only a particular issue click the corresponding Fix button. It will be solved either on the spot or after you follow the steps of a wizard. If you decide to fix them all, click the Fix All Now button and follow the corresponding wizard. If you need additional help, click the More Help button, placed at the bottom of the window.
BitDefender Antivirus 2008 3.1. Antivirus Status Button If the antivirus status button is green, there is nothing to worry about. Otherwise, if the button is yellow, red or gray, there is a medium or high security risk your computer is exposed to. The color of the status buttons can change not only when you configure the settings that might affect your computer's security, but when you forget to do important tasks. For example, if your last system scan is old, the security status button will be yellow.
BitDefender Antivirus 2008 To fix the issues, follow these steps: 1. Click the antiphising status button. 2. Click either the Fix buttons to fix them one by one or the Fix All Now button to fix them all at once. 3. If one issue is not fixed on the spot, follow the wizard to fix it. 3.3. Identity Control Status Button If the identity control status button is green, there is nothing to worry about. Otherwise, if the button is red or gray, there is a high security risk your computer is exposed to.
BitDefender Antivirus 2008 Issue Color The last update is one day old Red To fix the issues, follow these steps: 1. Click the update status button. 2. Click either the Fix buttons to fix them one by one or the Fix All Now button to fix them all at once. 3. If one issue is not fixed on the spot, follow the wizard to fix it.
BitDefender Antivirus 2008 4. Quick Tasks Under the four status buttons there is the Quick Tasks area. 4.1. Security BitDefender comes with a Security module that helps you keep your BitDefender up to date and your computer virus free. To enter the Security module, click the Security tab. The following buttons are available: ■ ■ ■ ■ Update Now - starts an immediate update. Scan My Documents - starts a quick scan of your documents and settings.
BitDefender Antivirus 2008 Updating BitDefender In this window you can see the status of the update process. The update process is performed on the fly, meaning that the files to be updated are replaced progressively. In this way, the update process will not affect product operation and, at the same time, all vulnerabilities will be excluded. If you want to close this window, just click Close. However, this will not stop the update process.
BitDefender Antivirus 2008 If you want to reboot your system later, just click OK. We recommend that you reboot your system as soon as possible. 4.1.2. Scanning with BitDefender To scan your computer for malware, run a particular scan task by clicking the corresponding button. The following table presents the available scan tasks, along with their description: Task Description Scan My Documents Use this task to scan important current user folders: My Documents, Desktop and StartUp.
BitDefender Antivirus 2008 Scanning You can see the scan status and statistics (scanning speed, elapsed time, number of scanned / infected / suspicious / hidden objects and other). Note The scanning process may take a while, depending on the complexity of the scan. To temporarily stop the scanning process, just click Pause. You will have to click Resume to resume scanning. You can stop scanning anytime you want by clicking Stop&Yes. You will go directly to the last step of the wizard.
BitDefender Antivirus 2008 Step 2/3 - Select Actions When the scanning is completed, a new window will appear, where you can see the scan results. Actions You can see the number of issues affecting your system. The infected objects are displayed in groups, based on the malware they are infected with. Click the link corresponding to a threat to find out more information about the infected objects.
BitDefender Antivirus 2008 Action Description Disinfect Disinfects infected files. Delete Deletes detected files. Unhide Makes hidden objects visible. Click Continue to apply the specified actions. Step 3/3 - View Results When BitDefender finishes fixing the issues, the scan results will appear in a new window. Summary You can see the results summary. The report file is automatically saved in the Logs section from the Properties window of the respective task.
BitDefender Antivirus 2008 Important If required, please restart your system in order to complete the cleaning process. Click Exit to close the results window. BitDefender Could Not Solve Some Issues In most cases BitDefender successfully disinfects the infected files it detects or it isolates the infection. However, there are issues that cannot be solved. In these cases, we recommend you to contact the BitDefender Support Team at www.bitdefender.com.
BitDefender Antivirus 2008 5. History The History link at the bottom of the BitDefender Security Center window opens another window with the BitDefender history & events. This window offers you an overview of the security-related events. For instance, you can easily check if the update was successfully performed, if malware was found on your computer, if your backup tasks run without error, etc.
BitDefender Antivirus 2008 and the date and time when it occurred. If you want to find out more information about a particular event in the list, double click that event. Click Clear Log if you want to remove old logs or Refresh to make sure the latest logs are displayed.
BitDefender Antivirus 2008 6. Registration BitDefender Antivirus 2008 comes with 30-day trial period. If you want to register BitDefender Antivirus 2008, to change the license key or to create a BitDefender account, click the Register link, located at the top of the BitDefender Security Center window. The registration wizard will appear. 6.1.
BitDefender Antivirus 2008 Click Next to continue. 6.2. Step 2/3 - Create a BitDefender Account Account Creation I do not have a BitDefender account In order to benefit from free BitDefender technical support and other free services you need to create an account. Note If you want to create an account later, select the corresponding option. To create a BitDefender account, select Create a new BitDefender account and provide the required information. The data you provide here will remain confidential.
BitDefender Antivirus 2008 Note The password must be at least four characters long. ■ Re-type password - type in again the previously specified password. ■ First name - type in your first name. ■ Last name - type in your last name. ■ Country - select the country you reside in. Note Use the provided e-mail address and password to log in to your account at http://myaccount.bitdefender.com. To successfully create an account you must first activate your e-mail address.
BitDefender Antivirus 2008 6.3. Step 3/3 - Register BitDefender Antivirus 2008 Summary Select Open my BitDefender Account to enter your BitDefender account. Internet connection is required. Click Finish to close the window.
BitDefender Antivirus 2008 Advanced Security Administration 38
BitDefender Antivirus 2008 7. Settings Console BitDefender Antivirus 2008 comes with a centralized settings console, which allows advanced configuration and administration of BitDefender. To access the settings console, click the Settings link, located at the bottom of the Security Center. Settings Console The settings console is organized into modules: Antivirus, Privacy Control and Update. This allows you to easily manage BitDefender based on the type of security issue addressed.
BitDefender Antivirus 2008 At the bottom of the settings console, there is a More Help button that opens a contextual help page. Click this button to find out more information about the section you are into, whenever you need additional help. If you need additional help, click the More Help button, placed at the bottom of the window. A contextual help page is displayed providing you with detailed information about the section you are into. 7.1.
BitDefender Antivirus 2008 Note If you are not the only person with administrative rights using this computer, it is recommended that you protect your BitDefender settings with a password. If you select this option, the following window will appear: Type the password in the Password field, re-type it in the Retype password field and click OK. Enter password Once you have set the password, you will be asked for it whenever you want to change the BitDefender settings.
BitDefender Antivirus 2008 7.1.2. Virus Report Settings ■ Send virus reports - sends to the BitDefender Labs reports regarding viruses identified in your computer. It helps us keep track of virus-outbreaks. The reports will contain no confidential data, such as your name, IP address or others, and will not be used for commercial purposes. The information supplied will contain only the virus name and will be used solely to create statistic reports.
BitDefender Antivirus 2008 8. Antivirus BitDefender protects your computer from all kinds of malware (viruses, Trojans, spyware, rootkits and so on). Besides the classical scanning based on malware signatures, BitDefender will also perform a heuristic analysis on the scanned files. The aim of heuristic scanning is to identify new viruses, based on certain patterns and algorithms, before a virus definition is found. False alarm messages can appear.
BitDefender Antivirus 2008 Real-time Protection Important To prevent viruses from infecting your computer keep Real-time protection enabled. In the bottom side of the section you can see the Real-time protection statistics about files and e-mail messages scanned. Click More statistics if you want to see a more explained window regarding these statistics. To start a quick system scan, click Scan Now. 8.1.1.
BitDefender Antivirus 2008 Protection level Description Permissive Covers basic security needs. The resource consumption level is very low. Programs and incoming mail messages are only scanned for viruses. Besides the classical signature-based scan, the heuristic analysis is also used. The actions taken on infected files are the following: clean file/deny access. Default Offers standard security. The resource consumption level is low.
BitDefender Antivirus 2008 Shield Settings The scan options are organized as an expandable menu, very similar to those used for exploration in Windows. Click the box with "+" to open an option or the box with "-" to close an option. Note You can observe that some scan options, although the "+" sign appears, cannot be opened. The reason is that these options weren't selected yet. You will observe that if you select them, they can be opened.
BitDefender Antivirus 2008 Option Description .scr; .bin; .dat; .386; .vxd; .sys; .wdm; .cla; .class; .ovl; .ole; .exe; .hlp; .doc; .dot; .xls; .ppt; .wbk; .wiz; .pot; .ppa; .xla; .xlt; .vbs; .vbe; .mdb; .rtf; .htm; .hta; .html; .xml; .xtp; .php; .asp; .js; .shs; .chm; .lnk; .pif; .prc; .url; .smm; .pdf; .msi; .ini; .csc; .cmd; .bas; .eml and .nws. Scan user defined Only the files with the extensions specified by extensions the user will be scanned. These extensions must be separated by ";".
BitDefender Antivirus 2008 Option Description Second action Select from the drop-down menu the second action to take on infected files, in case the first action fails. Deny access and In case an infected file is detected, the access continue to this will be denied. Delete file Move file quarantine Deletes infected files immediately, without any warning. t o Moves infected files into the quarantine. Do not scan files greater than [x] Type in the maximum size of the files to be Kb scanned.
BitDefender Antivirus 2008 In case a suspicious file is detected you can launch a wizard from the alert window that will help you to send that file to the BitDefender Lab for further analysis. You can type in your e-mail address to receive information regarding this report. Click OK to save the changes and close the window. 8.1.3. Disabling Real-time Protection If you want to disable real-time protection, a warning window will appear.
BitDefender Antivirus 2008 Scan Tasks On-demand scanning is based on scan tasks. Scan tasks specify the scanning options and the objects to be scanned. You can scan the computer whenever you want by running the default tasks or your own scan tasks (user-defined tasks). You can also schedule them to run on a regular basis or when the system is idle so as not to interfere with your work 8.2.1. Scan Tasks BitDefender comes with several tasks, created by default, which cover common security issues.
BitDefender Antivirus 2008 ■ System tasks - contains the list of default system tasks. The following tasks are available: Default Task Description Deep System Scan Scans the entire system. In the default configuration, it scans for all types of malware threatening your system's security, such as viruses, spyware, adware, rootkits and others. Full System Scan Scans the entire system, except for archives.
BitDefender Antivirus 2008 Note Not available for system tasks. You cannot remove a system task. ■ Scan Now - runs the selected task, initiating an immediate scan. To the left of each task you can see the Properties button, that allows you to configure the task and view the scan logs. 8.2.2. Using Shortcut Menu A shortcut menu is available for each task. Right-click the selected task to open it.
BitDefender Antivirus 2008 Note Not available for system tasks. You cannot remove a system task. ■ Properties - opens the Properties window, Overview tab, where you can change the settings of the selected task. Note Due to the particular nature of the Misc Tasks category, only the Properties and View Scan Logs options are available in this case. 8.2.3.
BitDefender Antivirus 2008 Overview Here you can see information about the task (name, last run and schedule status) and set the scan settings. Choosing Scan Level You can easily configure the scan settings by choosing the scan level. Drag the slider along the scale to set the appropriate scan level. There are 3 scan levels: Protection level Description Low Offers reasonable detection efficiency. The resource consumption level is low. Programs only are scanned for viruses.
BitDefender Antivirus 2008 Protection level Description All files are scanned for viruses and spyware. Besides the classical signature-based scan, the heuristic analysis is also used. High Offers high detection efficiency. The resource consumption level is high. All files and archives are scanned for viruses and spyware. Besides the classical signature-based scan, the heuristic analysis is also used.
BitDefender Antivirus 2008 Scan Settings The scan options are organized as an expandable menu, very similar to those used for exploration in Windows. Click the box with "+" to open an option or the box with "-" to close an option. The scan options are grouped into four categories: ■ ■ ■ ■ Scan Level Virus scanning options Action options Other options ■ Specify the type of malware you want BitDefender to scan for by selecting the appropriate options from the Scan Level category.
BitDefender Antivirus 2008 Option Description BitDefender detects incomplete virus bodies, too, thus removing any possible threat that could affect your system's security. Scan for adware Scans for adware threats. Detected files will be treated as infected. The software that includes adware components might stop working if this option is enabled. Scan for spyware Scans for known spyware threats. Detected files will be treated as infected. Scan for application Scans applications (.exe and .
BitDefender Antivirus 2008 Option Description Scan user defined Only the files with the extensions specified by extensions the user will be scanned. These extensions must be separated by ";". Open packed programs Scans packed files. Open archives Scans inside archives. Open e-mail archives Scans inside mail archives. Scan boot sectors Scans the system’s boot sector. Scan memory Scans the memory for viruses and other malware. Scan registry Scans registry entries.
BitDefender Antivirus 2008 Action Description Delete files Deletes suspicious files immediately, without any warning. Move files to Quarantine Moves suspicious files into the quarantine. Note Files are detected as suspicious by the heuristic analysis. We recommend you to send these files to the BitDefender Lab. • Select the action to be taken on the hidden objects (rootkits) detected.
BitDefender Antivirus 2008 Scan Target You can see the list of local, network and removable drives as well as the files or folders added previously, if any. All checked items will be scanned when running the task. The section contains the following buttons: ■ Add Items(s) - opens a browsing window where you can select the file(s) / folder(s) that you want to be scanned. Note You can also use drag and drop to add files/folders to the list.
BitDefender Antivirus 2008 Besides the buttons explained above there are also some options that allow the fast selection of the scan locations. ■ ■ ■ ■ Local Drives - to scan the local drives. Network Drives - to scan all network drives. Removable Drives - to scan removable drives (CD-ROM, floppy-disk unit). All Entries - to scan all drives, no matter if they are local, in the network or removable. Note If you want to scan your entire computer, select the checkbox corresponding to All Entries.
BitDefender Antivirus 2008 Scan Target of Full System Scan Full System Scan and Deep System Scan will scan all local drives, while Quick System Scan will only scan the Windows and Program Files folders. Click OK to close the window. To run the task, just click Scan. Scheduling Scan Tasks With complex tasks, the scanning process will take some time and it will work best if you close all other programs.
BitDefender Antivirus 2008 Scheduler You can see the task schedule, if any. When scheduling a task, you must choose one of the following options: ■ Not Scheduled - launches the task only when the user requests it. ■ Once - launches the scan only once, at a certain moment. Specify the start date and time in the Start Date/Time fields. ■ Periodically - launches the scan periodically, at certain time intervals(hours, days, weeks, months, years) starting with a specified date and time.
BitDefender Antivirus 2008 8.2.5. Scanning Objects Before you initiate a scanning process, you should make sure that BitDefender is up to date with its malware signatures. Scanning your computer using an outdated signature database may prevent BitDefender from detecting new malware found since the last update. To verify when the last update was performed, click Update>Update in the settings console. Note In order for BitDefender to make a complete scanning, you need to shut down all open programs.
BitDefender Antivirus 2008 Right-click the file or folder you want to be scanned and select BitDefender Antivirus 2008. The BitDefender Scanner will appear and the scanning will be initiated. For more information, please refer to “BitDefender Scanner” (p. 66). You can modify the scan options and see the report files by accessing the Properties window of the Contextual Menu Scan task.
BitDefender Antivirus 2008 Manual Scanning Manual scanning consists in directly selecting the object to be scanned using the BitDefender Manual Scan option from the BitDefender program group in the Start Menu. Note Manual scanning is very useful, as it can be performed when Windows works in Safe Mode, too. To select the object to be scanned by BitDefender, in the Windows Start menu, follow the path Start → Programs → BitDefender 2008 → BitDefender Manual Scan.
BitDefender Antivirus 2008 Scanning You can see the scan status and statistics (scanning speed, elapsed time, number of scanned / infected / suspicious / hidden objects and other). Note The scanning process may take a while, depending on the complexity of the scan. To temporarily stop the scanning process, just click Pause. You will have to click Resume to resume scanning. You can stop scanning anytime you want by clicking Stop&Yes. You will go directly to the last step of the wizard.
BitDefender Antivirus 2008 Step 2/3 - Select Actions When the scanning is completed, a new window will appear, where you can see the scan results. Actions You can see the number of issues affecting your system. The infected objects are displayed in groups, based on the malware they are infected with. Click the link corresponding to a threat to find out more information about the infected objects.
BitDefender Antivirus 2008 Action Description Disinfect Disinfects infected files. Delete Deletes detected files. Unhide Makes hidden objects visible. Click Continue to apply the specified actions. Step 3/3 - View Results When BitDefender finishes fixing the issues, the scan results will appear in a new window. Summary You can see the results summary. The report file is automatically saved in the Logs section from the Properties window of the respective task.
BitDefender Antivirus 2008 Important If required, please restart your system in order to complete the cleaning process. Click Exit to close the results window. BitDefender Could Not Solve Some Issues In most cases BitDefender successfully disinfects the infected files it detects or it isolates the infection. However, there are issues that cannot be solved. In these cases, we recommend you to contact the BitDefender Support Team at www.bitdefender.com.
BitDefender Antivirus 2008 8.2.6. Viewing Scan Logs To see the scan results after a task has run, right-click the task and select View Scan Logs. The following window will appear: Scan Logs Here you can see the report files generated each time the task was executed. For each file you are provided with information on the status of the logged scanning process, the date and time when the scanning was performed and a summary of the scanning results.
BitDefender Antivirus 2008 Click OK to save the changes and close the window. To run the task, just click Scan. Scan Log Example The following figure represents an example of a scan log: Scan Log Example The scan log contains detailed information about the logged scanning process, such as scanning options, the scanning target, the threats found and the actions taken on these threats. 8.3. Objects Excluded from Scanning There are cases when you may need to exclude certain files from scanning.
BitDefender Antivirus 2008 BitDefender allows excluding objects from on-access or on-demand scanning, or from both. This feature is intended to decrease scanning times and to avoid interference with your work. Two types of objects can be excluded from scanning: ■ Paths - the file or the folder (including all the objects it contains) indicated by a specified path will be excluded from scanning. ■ Extensions - all files having a specific extension will be excluded from scanning.
BitDefender Antivirus 2008 You can see the objects (files, folders, extensions) that are excluded from scanning. For each object you can see if it is excluded from on-access, on-demand scanning or both. Note The exceptions specified here will NOT apply for contextual scanning. To remove an entry from the table, select it and click the Delete button. To edit an entry from the table, select it and click the Edit button.
BitDefender Antivirus 2008 Step 1/3 - Select Object Type Object Type Select the option of excluding a path from scanning. Click Next.
BitDefender Antivirus 2008 ■ Click Browse, select the file or folder that you want to be excluded from scanning and then click Add. ■ Type the path that you want to be excluded from scanning in the edit field and click Add. Note If the provided path does not exist, an error message will appear. Click OK and check the path for validity. The paths will appear in the table as you add them. You can add as many paths as you want. To remove an entry from the table, select it and click the Delete button.
BitDefender Antivirus 2008 Click Apply to save the changes. 8.3.2. Excluding Extensions from Scanning To exclude extensions from scanning, click the Add button. You will be guided through the process of excluding extensions from scanning by the configuration wizard that will appear. Step 1/3 - Select Object Type Object Type Select the option of excluding an extension from scanning. Click Next.
BitDefender Antivirus 2008 Step 2/3 - Specify Excluded Extensions Excluded Extensions To specify the extensions to be excluded from scanning use either of the following methods: ■ Select from the menu the extension that you want to be excluded from scanning and then click Add. Note The menu contains a list of all the extensions registered on your system. When you select an extension, you can see its description, if available.
BitDefender Antivirus 2008 Step 3/3 - Select Scanning Type Scanning Type You can see a table containing the extensions to be excluded from scanning and the type of scanning they are excluded from. By default, the selected extensions are excluded from both on-access and on-demand scanning. To change when to apply the exception, click on the right column and select the desired option from the list. Click Finish. Click Apply to save the changes. 8.4.
BitDefender Antivirus 2008 Quarantine 8.4.1. Managing Quarantined Files As you may notice, the Quarantine section contains a list of all the files that have been isolated so far. Every file has enclosed its name, the name of the detected virus, the path to its original location and the submission date. Note When the virus is in quarantine it can't do any harm, because they cannot be executed or read. To delete a selected file from quarantine, click the Remove button.
BitDefender Antivirus 2008 Contextual Menu. A contextual menu is available, allowing you to manage quarantined files easily. The same options as those mentioned previously are available. You can also select Refresh to refresh the Quarantine section. 8.4.2. Configuring Quarantine Settings To configure the quarantine settings, click Settings. A new window will appear. Quarantine Settings Using the quarantine settings, you can set BitDefender to automatically perform the following actions: Delete old files.
BitDefender Antivirus 2008 Automatically submit files. To automatically submit quarantined files, check the corresponding option. You must specify the frequency with which to submit files. Note By default, BitDefender will automatically submit quarantined files every 60 minutes. Click OK to save the changes and close the window.
BitDefender Antivirus 2008 9. Privacy Control BitDefender monitors dozens of potential “hotspots” in your system where spyware might act, and also checks any changes made to your system and software. It is effective in blocking Trojan horses and other tools installed by hackers, who try to compromise your privacy and send your personal information, like credit card numbers, from your computer to the hacker. BitDefender also scans the web sites you visit and alerts you if any phishing threat is detected.
BitDefender Antivirus 2008 Privacy Control Status 9.1.1. Privacy Control Important To prevent data theft and protect your privacy keep the Privacy Control enabled. The Privacy Control protects your computer using 5 important protection controls: ■ Identity Control - protects your confidential data by filtering all outgoing HTTP and SMTP traffic according to the rules you create in the Identity section. Note At the bottom of the section you can see the Identity Control statistics.
BitDefender Antivirus 2008 ■ Cookie Control - asks for your permission whenever a new website tries to set a cookie. ■ Script Control - asks for your permission whenever a website tries to activate a script or other active content. To configure the settings for these controls click Advanced Settings. Configuring Protection Level You can choose the protection level that better fits your security needs. Drag the slider along the scale to set the appropriate protection level.
BitDefender Antivirus 2008 to be more convincing, the message may pretend that your account has already been or is threatened to be suspended if you do not use the link provided. Phishing also makes use of spyware, such as Trojan keyloggers, to steal account information directly from your computer. The main phishing targets are customers of online payment services, such as eBay and PayPal, as well as banks that offer online services.
BitDefender Antivirus 2008 Identity Control 9.2.1. Creating Identity Rules The rules must be input manually (click the Add button and choose the parameters for the rule). The configuration wizard will appear. The configuration wizard comprises a 3 step procedure.
BitDefender Antivirus 2008 Step 1/3 - Set Rule Type and Data Set Rule Type and Data Enter the name of the rule in the edit field. You must set the following parameters: ■ Rule Type - choose the rule type (address, name, credit card, PIN, SSN etc). ■ Rule Data - type in the rule data. Note If you enter less than three characters, you will be prompted to validate the data. We recommend you to enter at least three characters in order to avoid the mistaken blocking of messages and web pages.
BitDefender Antivirus 2008 Step 2/3 - Select Traffic Select Traffic Select the type of traffic you want BitDefender to scan. The following options are available: ■ Scan HTTP - scans the HTTP (web) traffic and blocks the outgoing data that matches the rule data. ■ Scan SMTP - scans the SMTP (mail) traffic and blocks the outgoing e-mail messages that contain the rule data. You can choose to apply the rule only if the rule data matches whole words or if the rule data and the detected string case match.
BitDefender Antivirus 2008 Step 3/3 - Describe Rule Describe Rule Enter a short description of the rule in the edit field. Click Finish. 9.2.2. Defining Exceptions There are cases when you need to define exceptions to specific identity rules. Let's consider the case when you create a rule that prevents your credit card number from being sent over HTTP (web). Whenever your credit card number is submitted on a website from your user account, the respective page is blocked.
BitDefender Antivirus 2008 Exceptions To add an exception, follow these steps: 1. Click Add to add a new entry in the table. 2. Double-click Specify allowed address and provide the web address or the mail address that you want to add as exception. 3. Double-click Choose type and choose from the menu the option corresponding to the type of address previously provided. ■ If you have specified a web address, select HTTP. ■ If you have specified an e-mail address, select SMTP.
BitDefender Antivirus 2008 Here you can change the name, description and parameters of the rule (type, data and traffic). Click OK to save the changes. Edit Rule Click OK to save the changes and close the window. 9.3. Advanced Settings - Registry Control A very important part of the Windows operating system is called the Registry. This is where Windows keeps its settings, installed programs, user information and so on.
BitDefender Antivirus 2008 You can deny this modification by clicking No or you can allow it by clicking Yes. If you want BitDefender to remember your answer, check Always apply this action to this program. In this way, a rule will be created and the same action will be applied whenever this program tries to modify a registry entry in order to be executed at Windows start-up.
BitDefender Antivirus 2008 Registry Control You can see the rules created so far listed in the table. To delete a rule, just select it and click the Delete button. To temporarily disable a rule without deleting it, clear the corresponding check box. To change the action of a rule, double-click the action field and select the appropriate option from the menu. Click OK to close the window. 9.4. Advanced Settings - Cookie Control Cookies are a very common occurrence on the Internet.
BitDefender Antivirus 2008 This is where Cookie Control helps. When enabled, Cookie Control will ask for your permission whenever a new website tries to set a cookie: You can see the name of the application that is trying to send the cookie file. Check Remember this answer option and click Yes or No and a rule will be created, applied and listed in the rules table. You will no longer be notified the next time when you connect to the same site.
BitDefender Antivirus 2008 Cookie Control You can see the rules created so far listed in the table. Important The rules are listed in order of their priority starting from the top, meaning the first rule has the highest priority. Drag&drop rules in order to change their priority. To delete a rule, just select it and click the Delete button. To modify a parametre of a rule just double click its field and make the desired modification.
BitDefender Antivirus 2008 Step 1/1 - Select Address, Action and Direction Select Address, Action and Direction You can set the parameters: ■ Domain address - type in the domain on which the rule should apply. ■ Action - select the action of the rule. Action Description Permit The cookies on that domain will execute. Deny The cookies on that domain will not execute. ■ Direction - select the traffic direction.
BitDefender Antivirus 2008 Note You can accept cookies but never return them by setting the action to Deny and the direction to Outgoing. Click OK to save the changes and close the window. 9.5. Advanced Settings - Script Control Scripts and other codes such as ActiveX controls and Java applets, which are used to create interactive web pages, can be programmed to have harmful effects.
BitDefender Antivirus 2008 Note To open the Advanced Privacy Control Settings window, click Privacy Control>Status in the settings console and click Advanced Settings. Script Control You can see the rules created so far listed in the table. Important The rules are listed in order of their priority starting from the top, meaning the first rule has the highest priority. Drag&drop rules in order to change their priority. To delete a rule, just select it and click the Delete button.
BitDefender Antivirus 2008 Step 1/1 - Select Address and Action Select Address and Action You can set the parameters: ■ Domain address - type in the domain on which the rule should apply. ■ Action - select the action of the rule. Action Description Permit The scripts on that domain will execute. Deny The scripts on that domain will not execute. Click Finish. Click OK to save the changes and close the window. 9.6.
BitDefender Antivirus 2008 System Information The list contains all the items loaded when starting the system as well as the items loaded by different applications. Three buttons are available: ■ Remove - deletes the selected item. You must click Yes to confirm your choice. Note If you do not want to be prompted again to confirm your choice during the current session, check Don't ask me again this session. ■ Go to - opens a window where the selected item is placed (the Registry for example).
BitDefender Antivirus 2008 Note Depending on the selected item, one or both of the Remove or Go to buttons may not appear. 9.7. Antiphishing Toolbar BitDefender protects you against phishing attempts when you are surfing the Internet. It scans the accessed web sites and alerts you if there are any phishing threats. A White List of web sites that will not be scanned by BitDefender can be configured.
BitDefender Antivirus 2008 The following options are available: • Enable Scanning - enables antiphishing scanning. • Ask before adding to whitelist - prompts you before adding a web site to the White List. ■ Add to White List - adds the current web site to the White List. Note Adding a site to the White List means that BitDefender will not scan the site for phishing attempts anymore. We recommend you to add to the White List only sites that you fully trust. ■ View White List - opens the White List.
BitDefender Antivirus 2008 10. Update New malware is found and identified every day. This is why it is very important to keep BitDefender up to date with the latest malware signatures. If you are connected to the Internet through broadband or DSL, BitDefender takes care of this itself. By default, it checks for updates when you turn on your computer and every hour after that.
BitDefender Antivirus 2008 Automatic Update Here you can see when the last check for updates and the last update were performed, as well as information about the last update performed (if successful or the errors that occurred). Also, information about the current engine version and the number of signatures is displayed. You can get the malware signatures of your BitDefender by clicking Show Virus List. A HTML file that contains all the available signatures will be created and opened in a web browser.
BitDefender Antivirus 2008 10.1.1. Requesting an Update The automatic update can be done anytime you want by clicking update is also known as Update by user request. Update Now. This The Update module will connect to the BitDefender update server and will verify if any update is available. If an update was detected, depending on the options set in the Manual Update Settings section, you will be asked to confirm the update or the update will be made automatically.
BitDefender Antivirus 2008 10.2. Update Settings The updates can be performed from the local network, over the Internet, directly or through a proxy server. By default, BitDefender will check for updates every hour, over the Internet, and install the available updates without alerting you. To configure the update settings and manage proxies, click Update>Settings in the settings console.
BitDefender Antivirus 2008 Note Configure these settings only if you are connected to a local network that stores BitDefender malware signatures locally or if you connect to the Internet through a proxy server. For more reliable and faster updates, you can configure two update locations: a Primary update location and an Alternate update location. By default, these locations are the same: http://upgrade.bitdefender.com.
BitDefender Antivirus 2008 ■ Prompt before installing updates - every time an update was downloaded, you will be prompted before installing it. Note You will be prompted before updates are installed even if you exit the Security Center. 10.2.3.
BitDefender Antivirus 2008 ■ Don't update if game mode is on - BitDefender will not update if the game mode is turned on. In this way, you can minimize the product’s influence on system performance during games. 10.2.5. Managing Proxies If your company uses a proxy server to connect to the Internet, you must specify the proxy settings in order for BitDefender to update itself.
BitDefender Antivirus 2008 ■ Administrator proxy settings (detected at install time) - proxy settings detected on the administrator’s account during installation and which can be configured only if you are logged on to that account. If the proxy server requires a username and a password, you must specify them in the corresponding fields. ■ Current user proxy settings (from default browser) - proxy settings of the current user, extracted from the default browser.
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BitDefender Antivirus 2008 11. Overview BitDefender Antivirus 2008 comes with a bootable CD (BitDefender Rescue CD) capable to scan and disinfect all existing hard drives before your operating system starts. You should use BitDefender Rescue CD any time your operating system is not working properly because of virus infections. That usually happens when you don't use an antivirus product.
BitDefender Antivirus 2008 Graphical resolution Standard SVGA-compatible graphics card. 11.2. Included Software BitDefender Rescue CD includes the following software packages. Xedit This is a text file editor. Vim This is a powerful text file editor, containing syntax highlighting, a GUI, and much more. For more information, please refer to the Vim homepage. Xcalc This is a calculator. RoxFiler RoxFiler is a fast and powerful graphical file manager.
BitDefender Antivirus 2008 ChkRootKit ChkRootKit is a tool that helps you scan your computer for rootkits. For more information, please refer to the ChkRootKit homepage. Nessus Network Scanner Nessus is a remote security scanner for Linux, Solaris, FreeBSD, and Mac OS X. For more information, please refer to the Nessus homepage. Iptraf Iptraf is an IP Network Monitoring Software. For more information, please refer to the Iptraf homepage. Iftop Iftop displays bandwidth usage on an interface.
BitDefender Antivirus 2008 Mutt Mutt is a powerful text-based MIME mail client. For more information, please refer to the Mutt homepage. Mozilla Firefox Mozilla Firefox is a well-known web browser. For more information, please refer to the Mozilla Firefox homepage. Elinks Elinks is a text mode web browser. For more information please refer to the Elinks homepage.
BitDefender Antivirus 2008 12. BitDefender Rescue CD Howto This chapter contains information on how to start and stop the BitDefender Rescue CD, scan your computer for malware as well as save data from your compromised Windows PC to a removable device. However, by using the software applications that come with the CD, you can do many tasks the description of which goes far beyond the scope of this user's guide. 12.1.
BitDefender Antivirus 2008 The Desktop 12.2. Stop BitDefender Rescue CD You can safely shut down your computer by selecting Exit from the BitDefender Rescue CD contextual menu (right-click to open it) or by issuing the halt command in a terminal. Choose "EXIT" When BitDefender Rescue CD has successfully closed all programs it will show a screen like the following image. You may remove the CD in order to boot from your hard drive. Now it's ok to turn off your computer or to reboot it.
BitDefender Antivirus 2008 Wait for this message when shutting down 12.3. How do I perform an antivirus scan? A wizard will appear when the boot process has finished and allow you to full scan your computer. All you have to do is click the Start button. Note If your screen resolution isn't high enough, you will be asked to start scanning in text-mode. Follow the three-step guided procedure to complete the scanning process. 1.
BitDefender Antivirus 2008 3. You can see the results summary. If you want to scan certain directory only, do as follow: Browse your folders, right-click a file or directory and select Send to. Then choose BitDefender Scanner. Or you can issue the next command as root, from a terminal. The BitDefender Antivirus Scanner will start with the selected file or folder as default location to scan. # bdscan /path/to/scan/ 12.4.
BitDefender Antivirus 2008 1. Put the BitDefender Rescue CD in the CD drive, the memory stick into the USB drive and then restart the computer. 2. Wait until BitDefender Rescue CD finishes booting. The following window will appear. Desktop Screen 3. Double-click the partition where the data you want to save is located (e.g. [sda3]). Note When working with BitDefender Rescue CD, you will deal with Linux-type partition names.
BitDefender Antivirus 2008 Saving Data 6. Type /media/sdb1/ into the corresponding textbox and click Copy.
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BitDefender Antivirus 2008 13. Support As a valued provider, BitDefender strives to provide its customers with an unparalleled level of fast and accurate support. The Support Center (which you can contact at the address provided below) continually keeps up with the latest threats. This is where all of your questions are answered in a timely manner. With BitDefender, dedication to saving customers’ time and money by providing the most advanced products at the fairest prices has always been a top priority.
BitDefender Antivirus 2008 13.2. Asking for Help 13.2.1. Go to Web Self Service Got a question? Our security experts are available to help you 24/7 via phone, email or chat at no additional cost. Please, follow the links below: English http://www.bitdefender.com/site/KnowledgeBase/browseProducts/2194/ German http://www.bitdefender.com/de/KnowledgeBase/browseProducts/2194/ French http://www.bitdefender.com/fr/KnowledgeBase/browseProducts/2194/ Romanian http://www.bitdefender.
BitDefender Antivirus 2008 13.3. Contact Information Efficient communication is the key to a successful business. During the past 10 years BITDEFENDER has established an unquestionable reputation by constantly striving for better communication so as to exceed the expectations of our clients and partners. Should you have any questions, do not hesitate to contact us. 13.3.1. Web Addresses Sales department: sales@bitdefender.com Technical support: support@bitdefender.
BitDefender Antivirus 2008 • 1-888-868-1873 (Registered Users Only; accessible in United States only) • 1-954-776-6262 (Registered Users Only) Customer Service: ■ E-mail: customerservice@bitdefender.com ■ Phone: • 1-888-868-1873 (Registered Users Only; accessible in United States only) • 1-954-776-6262 (Registered Users Only) Germany BitDefender GmbH Headquarter Western Europe Karlsdorferstrasse 56 88069 Tettnang Germany Tel: +49 7542 9444 60 Fax: +49 7542 9444 99 Email: info@bitdefender.
BitDefender Antivirus 2008 Soporte técnico: soporte@bitdefender-es.com Ventas: comercial@bitdefender-es.com Phone: +34 932189615 Fax: +34 932179128 Sitio web del producto: http://www.bitdefender-es.com Romania BITDEFENDER 5th Fabrica de Glucoza St. Bucharest Technical support: support@bitdefender.com Sales: sales@bitdefender.com Phone: +40 21 4085600 Fax: +40 21 2330763 Product web site: http://www.bitdefender.
BitDefender Antivirus 2008 Glossary ActiveX ActiveX is a model for writing programs so that other programs and the operating system can call them. ActiveX technology is used with Microsoft Internet Explorer to make interactive Web pages that look and behave like computer programs, rather than static pages. With ActiveX, users can ask or answer questions, use push buttons, and interact in other ways with the Web page. ActiveX controls are often written using Visual Basic.
BitDefender Antivirus 2008 active in memory. Every time you boot your system from that point on, you will have the virus active in memory. Browser Short for Web browser, a software application used to locate and display Web pages. The two most popular browsers are Netscape Navigator and Microsoft Internet Explorer. Both of these are graphical browsers, which means that they can display graphics as well as text.
BitDefender Antivirus 2008 E-mail Electronic mail. A service that sends messages on computers via local or global networks. Events An action or occurrence detected by a program. Events can be user actions, such as clicking a mouse button or pressing a key, or system occurrences, such as running out of memory. False positive Occurs when a scanner identifies a file as infected when in fact it is not.
BitDefender Antivirus 2008 Macro virus A type of computer virus that is encoded as a macro embedded in a document. Many applications, such as Microsoft Word and Excel, support powerful macro languages. These applications allow you to embed a macro in a document, and have the macro execute each time the document is opened. Mail client An e-mail client is an application that enables you to send and receive e-mail. Memory Internal storage areas in the computer.
BitDefender Antivirus 2008 passwords and credit card, social security, and bank account numbers, that the legitimate organization already has. The Web site, however, is bogus and set up only to steal the user’s information. Polymorphic virus A virus that changes its form with each file it infects. Since they have no consistent binary pattern, such viruses are hard to identify. Port An interface on a computer to which you can connect a device. Personal computers have various types of ports.
BitDefender Antivirus 2008 Spam Electronic junk mail or junk newsgroup postings. Generally known as any unsolicited e-mail. Spyware Any software that covertly gathers user information through the user's Internet connection without his or her knowledge, usually for advertising purposes.
BitDefender Antivirus 2008 Trojan A destructive program that masquerades as a benign application. Unlike viruses, Trojan horses do not replicate themselves but they can be just as destructive. One of the most insidious types of Trojan horse is a program that claims to rid your computer of viruses but instead introduces viruses onto your computer. The term comes from a story in Homer's Iliad, in which the Greeks give a giant wooden horse to their foes, the Trojans, ostensibly as a peace offering.