User manual

171
SERVICE INFORMATION
Warranty Service: Please go the support and service section on our website
www.bkprecision.com
to obtain a RMA #. Return the product in the original packaging with
proof of purchase to the address below. Clearly state on the RMA the performance problem
and return any leads, probes, connectors and accessories that you are using with the device.
Non-Warranty Service: Please go the support and service section on our website
www.bkprecision.com
to obtain a RMA #. Return the product in the original packaging to
the address below. Clearly state on the RMA the performance problem and return any leads,
probes, connectors and accessories that you are using with the device. Customers not on an
open account must include payment in the form of a money order or credit card. For the
most current repair charges please refer to the service and support section on our website.
Return all merchandise to B&K Precision Corp. with pre-paid shipping. The flat-rate
repair charge for Non-Warranty Service does not include return shipping. Return
shipping to locations in North America is included for Warranty Service. For
overnight shipments and non-North American shipping fees please contact B&K
Precision Corp.
B&K Precision Corp.
22820 Savi Ranch Parkway
Yorba Linda, CA 92887
www.bkprecision.com
714-921-9095
Include with the returned instrument your complete return shipping address,
contact name, phone number and description of problem.