Computer Hardware User Manual

USB CARD

Appendix: Troubleshooting

A.1 Problem/Solution

Problem: A device in your computer does not work, or

does not work properly, after the USB Card is installed.

Solution: There might be a hardware conflict between

the USB Card and another device. Try removing other

hardware cards in your system to isolate the source of

conflict. Once found, try changing the settings on the

other device.

A.2 Calling Black Box

If you determine that your USB Card is malfunctioning,

do not attempt to alter or repair the unit. It contains no

user-serviceable parts. Contact Black Box at 724-746-

5500.

Before you do, make a record of the history of the

problem. We will be able to provide more efficient and

accurate assistance if you have a complete description,

including: