ServSwitch User's Manual

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CHAPTER 5: On-Screen Functions, Same-Port Users, and Connection Modes
Table 5-1. Reasons for connection failure.
Reason Description Possible Remedies
Cycle power to all involved
Switches. (This error message
should never appear. If you see
it—even if the problem goes
away—please call Tech Support
and report it.)
Internal error occurred
during connection or
disconnection.
Unknown
reason
Request a valid computer (one
with a number less than 1024).
You entered a computer
number greater than 1024.
Unknown
computer
Wait until a user disconnects
from that CPU.
Two user stations (the
maximum) are already
connected to the CPU.
Queue is full
Connect to a computer with a
lower number than the maximum
or reconfigure the system with a
higher maximum.
You entered a computer
number greater than the
“maximum computer”
parameter.
Out of range
Connect to another computer,
assign your user profile to a
different group, or add the
computer you’re trying to select
to your profile’s group.
The computer you’re trying
to select does not belong
to your profile’s group.
Not in access
group
Cycle power to the Switch that
the computer you’re trying to
select is attached to.
Communications error
during connection attempt.
No response
Wait for the private user to
disconnect and retry the
connection request.
Another user is connected
to that computer in private
mode.
Computer is
private
Change invalid starting-computer
number, fix incorrect expansion-
cable placement, or power up
other Switch.
Unable to communicate
with the Switch that the
computer you’re trying to
select is attached to.
Can’t find
computer