User manual
Important: regularly check on the red temperature pilot light and thermometer to establish that the
storage temperature is being maintained.
31
Symptoms Possible Cause Remedy
The freezer temperature is not sufficient,
red light illuminates, temperature alarm
signal sounds.
Temperature is not properly adjusted.
Door was open for an extended period.
The appliance is near a heat source.
Please look in the “Installation Location”
section.
A large quantity of warm food placed in
the appliance within the last 24 hours.
Press the fast freeze switch.
Please look in the “Starting Up and
Temperatur regulation” section.
Open the door only as long as necessary.
Press the fast freeze button.
Press the fast freeze switch, let the door
close, inform your local Customer
Service.
Appliance is defective.
Carefully warm the leaking sections of
the door seal with a hair dryer (on a cool
setting). At the same time shape the
warmed door seal by hand such that it
sits correctly.
Door seal is not airtight (possibly after
reversing the door).
Heavy build up of frost, possibly also on
the door seal.
Unsual noises.
A components, e.g. a pipe, on the rear of
the appliance is touching another part of
the appliance or the wall.
If necessary, carefully bend the compo-
nent out of the way.
The compressor does not start immedi-
ately after changing the temperature
setting.
This is normal, no error has occurred.
The compressor starts after a period of
time.
Customer Service
If you cannot find the remedy for a malfunction in these operating instructions, please contact your dea-
ler or our customer service department. Addresses and telephone numbers are listed in the accompanying
booklet "Guarantee Conditions/Customer Service Locations".
Selective ordering of replacement parts can save unnecessary travel and costs. For this reason always pro-
vide the following appliance information:
• Model Name
• Model Number (PNC)
• Serial Number (S-No.)
This information can be found on the serial plate in the interior at the left of the appliance. We recom-
mend that you enter this information here, so that it is handy if needed.
Note: The customer bears the costs of unjustified customer service calls even during the guarantee peri-
od.