OWNER ’ S MANUAL Bob PetHair
Bob PetHair OW N E R ’ S MA N U A L Model WP460012 Manual Version 2020.
Congratulations! Congratulations on your new intelligent floor cleaner! Bob is now at your service. To see Bob at his best, please read the Quick Start Guide and this manual thoroughly. Welcome to the bObsweep family and Happy Sweeping! If you have any questions or concerns, feel free to contact our helpful support team at support@bobsweep.com or 1-888-549-8847. Our business hours are Monday – Friday, 9 a.m. – 5 p.m. Pacific Standard Time.
Important Safety Instructions Turn Bob OFF and unplug him from the outlet when he is not in use and before conducting maintenance. Bob is not intended for use by persons (including children) with reduced physical or mental capabilities, or lack of experience and knowledge, unless under the close supervision of a person responsible for their safety. Leaks from the battery cells can occur under extreme usage or temperature conditions. If the liquid gets on the skin, wash quickly with water.
Declaration of Conformity Warranty This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications or change to this equipment.
Table of Contents 64 7 Parts & Accessories 66. Mop 68. Edge Sensors 70. Battery 10 38 72 Getting Started 12. 14. 16. 20. Box Contents Bob’s Anatomy Get to Know Bob Get Bob Started Remote Control 40. Remote Buttons 42. Syncing the Remote Troubleshooting 74. 76. 78. 80. 82. 84. 86. 88. 90. 92. 94.
Getting Started Let’s start at the very beginning. We’ll walk you through the basics and help you get Bob started for the very first time.
Quick Start Getting Started Box Contents 1 Bob comes with the following items. You can purchase replacement parts and accessories at www.bobsweep.com/shop.
Quick Start Getting Started Top View Bob’s Anatomy Bottom View Bumper Transmitter Edge Sensors Charging Plates Front Wheel Side Brush UV AUTO SPOT WALL FOLLOW DOCK DIRT MIN. CLEANING Battery Display Screen UV Lamp TROUBLE NR. CAPACITY CHARGING READY Charging Inlet Main Brush 1 2 3 4 5 Cover Buttons 1 2 3 4 5 13 Right Wheel R UV - Turns the UV lamp off and on. L Left Wheel Dustbin PROGRAM - Toggles between Auto 1, Auto 2, and Auto 3, or Spot 1 and Spot 2.
Quick Start Getting Started Get to Know Bob Who is Bob? Remote Control Bob is an autonomous robotic vacuum cleaner, at your service! He can vacuum, sweep, and mop all the same time — and at the end of his cleaning session, he automatically returns to his station for a power nap. Set Bob to clean on a schedule and he’ll clean on his own even when you’re not around. If you wish to control Bob’s movements manually, you may use the navigational buttons on his remote.
Quick Start Getting Started Get to Know Bob Navigating Difficult Obstacles Unique Furniture Dark-Colored Carpet Shag Carpet Inclines Bob is designed to maneuver around furniture of most shapes and sizes, but he may find it difficult to clean under chairs with narrow legs or furniture that is too high for his bumper sensors to detect.
Quick Start Getting Started Step 1: Install Bob’s Side Brush Parts You’ll Need: Install Bob’s side brush to help him reach the corners and edges of rooms. Get Bob Started: Bob will be ready to clean in just 3 easy steps. Side Brush x1 Side Brush Screw x1 Flat Head Screwdriver Screw Guide: Main Brush Screw Side Brush Screw 1. Flip Bob over onto a flat surface. Place the R side brush over the empty socket on Bob’s underside. L 2.
Quick Start Getting Started Step 2: Charge Bob Allow Bob to fully charge before using him for the first time. Get Bob Started: Bob will be ready to clean in just 3 easy steps. SET Su Mo Tu We Th Fr Sa CLK Parts You’ll Need: Charging 1 2 Adapter Charging Station When Bob Is Charging: The battery bars and the word CHARGING flash. UV AUTO SPOT WALL FOLLOW DOCK DIRT MIN. CLEANING TROUBLE NR.
Quick Start Getting Started Get Bob Started: Bob will be ready to clean in just 3 easy steps. Step 3: Let Bob Sweep! UV AUTO SPOT WALL FOLLOW DOCK DIRT MIN. CLEANING TROUBLE NR. CAPACITY 1. Flip Bob’s power switch ON. CHARGING READY 2. Press the START button on Bob’s cover, or the AUTO button on Bob’s remote. On his default cleaning mode, Bob thoroughly cleans a large area and returns to his charging station when low on battery.
Cleaning Modes On his default cleaning mode, Bob thoroughly cleans a large area and returns to his charging station when low on battery. If you’d like Bob to clean a smaller area, or if you’d like him to clean for a shorter amount of time, you may select his other cleaning modes.
Quick StartModes Selecting a Cleaning Mode Cleaning Select the cleaning mode that best suits your needs. Bob automatically returns to his charging station after he completes a cycle in each mode. Selecting a Cleaning Mode Auto 1 is Bob’s default cleaning mode. To select it, press START on his cover. UV AUTO SPOT WALL FOLLOW DOCK DIRT Auto 1 (Deep Clean) Bob will thoroughly cover a large area until his battery power reaches 15%. UV AUTO SPOT WALL FOLLOW DOCK DIRT MIN.
Charging Bob automatically returns to his charging station when low on battery. To maximize Bob’s chance of finding his station, it’s best to place it in an easily accessible location with plenty of space around it. If Bob continues to have trouble finding his station, you may need to sync it.
Quick Start Charging Charging Bob Charging Bob Charging Bob Using the Charging Station Place Bob on his charging station with the metal plates on his underside sitting on top of the nodes on his station. Make sure the station is plugged in. UV AUTO SPOT WALL FOLLOW DOCK DIRT MIN. CLEANING TROUBLE NR. CAPACITY Charging Bob Using the Adapter Plug the charging adapter directly into the inlet above Bob’s power switch.
Quick Start Charging Charging Station Charging Station Position the charging station against a wall on a hard, flat surface. Make sure there is at least 10 feet (3 m) of open space to the front and 2 feet (0.6 m) of open space to the sides of the station. 2 feet (0.6 m) 2 feet (0.6 m) Conserving Bob’s Battery Standby Mode To conserve Bob’s battery, turn his power switch OFF and remove him from his charging station when he is not in use.
Quick Start Charging Syncing the Charging Station Bob is smart and will automatically search for his charging station when his battery reaches 15% capacity. You will need to sync the station if Bob is having trouble finding it. Syncing the Charging Station Parts You’ll Need: Charging Adapter Charging Station SET Su Mo Tu We Th Fr Sa CLK 1 2 SET Su Mo Tu We Th Fr Sa CLK Quick Tip: Make sure Bob is not on the charging station when syncing him. 1 2 ! 1.
Remote Control You can adjust Bob’s speed, send him to charge, and control his movements all from his remote. If Bob is not responding to his remote, you will need to sync it.
Quick Start Remote Control Remote Buttons Remote Buttons 1 2 Bob’s remote requires 2 AAA batteries (not included). Remove the batteries if you are not using the remote on a regular basis. Keep the remote at room temperature. Quick Tip: ! Hold down the navigational buttons to keep Bob moving in the desired direction. Do not reverse Bob towards edges, as he will fall. 3 4 5 6 7 8 9 39 Power Puts Bob in and out of standby mode.
Quick Start Remote Control Syncing the Remote If Bob is not responding to his remote, you will need to sync it. Syncing the Remote Parts You’ll Need: Remote 1. Hold down the PAUSE Bob’s remote. button on Control AAA Batteries x2 (not included) 2. While still holding down the PAUSE button, flip Bob’s power switch ON. Bob will chirp twice to let you know the sync was successful. If Bob does not chirp, repeat the process.
Cleaning Schedule Bob can be programmed to clean at the same time on multiple days of the week through his charging station. Bob works on a 24-hour clock, so adjust accordingly.
Quick StartSchedule Cleaning Setting the Current Time and Day Bob can be programmed to clean at the same time on multiple days of the week through his charging station. To set Bob’s cleaning schedule, you must first set the current time and day on his station. Make sure Bob is turned ON and synced to his station before proceeding. SET Su Mo Tu We Th Fr Sa CLK Parts You’ll Need: Charging 1 2 Bob works on a 24-hour clock, so adjust accordingly.
Quick StartSchedule Cleaning Setting the Cleaning Schedule Setting the Cleaning Schedule SET Su Mo Tu We Th Fr Sa CLK Bob can be programmed to clean at the same time on multiple days of the week through his charging station. Before proceeding, make sure Bob is turned ON and synced to his station, and the current time and day are set. Parts You’ll Need: Charging 1 2 Bob works on a 24-hour clock, so adjust accordingly.
Quick StartSchedule Cleaning Auto-Resume Mode Auto-Resume Mode SET Su Mo Tu We Th Fr Sa CLK On auto-resume mode, Bob leaves his charging station after every recharge to perform “back-to-back” cleaning cycles. To enable auto-resume, make sure Bob is turned ON and synced to his charging station.
Maintenance To maximize Bob’s efficiency, it is best to clean his dustbin, filters, brushes, and sensors about once a week.
Quick Start Maintenance Dustbin Dustbin Parts You’ll Need: Cleaning Tool To maximize Bob’s efficiency, it is best to empty his dustbin about once a week, or about once every 6 cleaning cycles. Emptying Bob’s Dustbin ! MAX 90° Quick Tips: Never fill the dustbin with water or any other liquid. 1. Push the button on Bob’s back and 2. Carefully open the plastic gate and dump 3. Wipe the dustbin with a dry cloth or 4.
Quick Start Maintenance Filters Filters Parts You’ll Need: Cleaning Tool To maximize Bob’s efficiency, it is best to clean his filters about once a week and replace them about once every 6 months. 3 filters are located inside the roof of the dustbin. These filters capture fine particles and prevent them from escaping the dustbin.
Quick Start Maintenance Main Brush To maximize Bob’s efficiency, it is best to clean his main brush about once a week. Parts You’ll Need: Flat Head Screwdriver Main Brush Cleaning Tool Cleaning Bob’s Main Brush Quick Tip: You may use scissors to cut away entanglements of hair, or tweezers to unclog the notches inside Bob. 1. Remove the screw on the main brush using a flat head screwdriver. 57 2.
Quick Start Maintenance Side Brush To maximize Bob’s efficiency, it is best to clean his side brush about once a week. Parts You’ll Need: Flat Head Screwdriver Side Brush Cleaning Tool Cleaning Bob’s Side Brush Quick Tip: You may use scissors to cut away entanglements of hair, or tweezers to unclog the notches inside Bob. 1. Remove the screw on the side brush using a flat head screwdriver. 59 2.
Quick Start Maintenance Sensors Sensors To maximize Bob’s efficiency, it is best to clean his sensors about once a week. Bob’s wall sensors are located along his bumper; his edge sensors are located along the front of his underside. Parts You’ll Need: Cloth (not included) Cleaning Bob’s Sensors 1. Wipe the wall and edge sensors using a soft cloth slightly dampened with cold water or alcohol.
Parts and Accessories Bob’s additional features include a mop attachment, edge sensors, and a lithium-ion battery. You can deactivate Bob’s edge sensors so he is better able to clean dark-colored carpet.
Quick Start Parts and Accessories Mop Mop Bob’s mop attachment allows him to mop as he vacuums and sweeps. Quick Tip: Do not let Bob climb onto carpet or rugs when he is mopping. Installing Bob’s Mop Attachment 1. Dampen Bob’s mopping cloth with water or cleaning solution before placing it on the mop attachment. 2. Align the prongs of the mop attachment between Bob’s wheels and press down. Removing Bob’s Mop Attachment 1.
Quick Start Parts and Accessories Edge Sensors Edge Sensors If Bob repeatedly backs up or displays TROUBLE NR. 04 while cleaning dark carpet, then you’ll need to deactivate the edge sensors. Make sure Bob is turned ON before proceeding. Quick Tip: When the edge sensors are deactivated, Bob will be unable to detect stairs or sharp drops. Keep Bob away from these obstacles. Deactivating Bob’s Edge Sensors 1. Hold down the UV button on Bob’s cover.
Quick Start Parts and Accessories Battery On his default Deep Clean mode, Bob’s battery lasts about 45 – 90 minutes per charge. Bob’s battery has a 2-year warranty. Replacement batteries can be purchased at www.bobsweep.com/shop. Battery Parts You’ll Need: Phillips Head Screwdriver (not included) Quick Tips: To conserve Bob’s battery, flip his power switch OFF and remove him from his charging station when he is not in use.
Troubleshooting If the problems persist, please contact our helpful support team at support@bobsweep.com or 1-888-549-8847. Our hours are Monday – Friday, 9 a.m. – 5 p.m. Pacific Standard Time If Bob is having trouble and needs your help, he will display TROUBLE NR. and a two-digit number on his screen. Each trouble number corresponds to a specific issue.
Quick Start Troubleshooting Trouble Number 00 Left Wheel UV AUTO Parts You’ll Need: SPOT WALL FOLLOW Compressed Air (not included) DOCK MIN. CLEANING TROUBLE NR. 73 Cleaning Tool DIRT CAPACITY Trouble Number 00: Left Wheel What to do: 1. Use the cleaning tool or compressed air to CHARGING READY remove debris jamming the left wheel.
Quick Start Troubleshooting Trouble Number 01 Right Wheel UV AUTO Parts You’ll Need: SPOT WALL FOLLOW Compressed Air (not included) DOCK MIN. CLEANING TROUBLE NR. 75 Cleaning Tool DIRT CAPACITY Trouble Number 01: Right Wheel What to do: 1. Use the cleaning tool or compressed air to CHARGING READY remove debris jamming the right wheel.
Quick Start Troubleshooting Trouble Number 02 Main Brush Parts You’ll Need: Trouble Number 02: Main Brush Flat Head Screwdriver Cleaning Tool What to do: 1. Remove the screw on the main brush using UV AUTO SPOT WALL FOLLOW DOCK DIRT MIN. CLEANING TROUBLE NR. CAPACITY CHARGING READY a flat head screwdriver. 2. Clean the brush and the brush compartment from end to end using Bob’s cleaning tool. 3.
Quick Start Troubleshooting Trouble Number 03 Front Wheel Trouble Number 03: Front Wheel Parts You’ll Need: Phillips Head Screwdriver (not included) What to do: UV AUTO SPOT WALL FOLLOW DOCK DIRT MIN. CLEANING TROUBLE NR. CAPACITY 1. Gently grip the wheel assembly and pull up. Use a screwdriver for leverage, if needed. 2. Open the front wheel assembly using a Phillips CHARGING READY head screwdriver. Clean the assembly’s inner parts. 3.
Quick Start Troubleshooting Trouble Number 04 Edge Sensors Trouble Number 04: Edge Sensors Parts You’ll Need: Cloth (not included) What to do: UV AUTO SPOT WALL FOLLOW DOCK DIRT MIN. CLEANING TROUBLE NR. CAPACITY CHARGING READY 1. Wipe the edge sensors with a soft cloth slightly dampened with cold water or alcohol. 2. If problems persist, deactivate the edge sensors. Hold down the UV button on Bob’s cover.
Quick Start Troubleshooting Trouble Number 05 Wall Sensors UV AUTO Parts You’ll Need: WALL FOLLOW (not included) Compressed Air (not included) DOCK What to do: DIRT MIN. CLEANING TROUBLE NR. CAPACITY Cloth SPOT Trouble Number 05: Wall Sensors 1. Wipe the wall sensors with a soft cloth slightly dampened with cold water or alcohol. CHARGING READY 2. Gently tap the bumper and use compressed air to clean underneath the bumper.
Quick Start Troubleshooting Trouble Number 06 Touch Sensors UV AUTO Parts You’ll Need: Compressed Air SPOT WALL FOLLOW DOCK DIRT MIN. CLEANING TROUBLE NR. CAPACITY 85 Trouble Number 06: Touch Sensors CHARGING READY (not included) What to do: 1. Gently tap the bumper and use compressed air to clean underneath the bumper. 2. Press each end of the bumper until you hear a tiny “click.
Quick Start Troubleshooting Trouble Number 07 Main Brush Installation UV AUTO SPOT Parts You’ll Need: WALL FOLLOW DOCK DIRT MIN. CLEANING TROUBLE NR. CAPACITY Trouble Number 07: Main Brush Installation Flat Head Screwdriver Cloth (not included) What to do: 1. Remove Bob’s dustbin and empty it. 2. Gently wipe the two metal connectors on the CHARGING READY bottom of the dustbin with a dry cloth.
Quick Start Troubleshooting Trouble Number 08 Dustbin UV AUTO Parts You’ll Need: WALL FOLLOW MIN. CLEANING (not included) Compressed Air (not included) What to do: DOCK DIRT 1. Remove Bob’s dustbin and empty it. 2. Gently TROUBLE NR. CAPACITY Cloth SPOT Trouble Number 08: Dustbin CHARGING READY wipe the two metal connectors on the bottom of the dustbin with a dry cloth. If the two metal connectors seem damaged, they may need to be replaced. 3.
Quick Start Troubleshooting Trouble Number 09: Mainboard Trouble Number 09 Mainboard UV AUTO Parts You’ll Need: Charging SPOT WALL FOLLOW DOCK DIRT MIN. CLEANING What to do: 1. Flip Bob’s power switch OFF and plug the charging adapter into the inlet above his power switch. TROUBLE NR. CAPACITY Adapter CHARGING READY 2. Allow Bob to charge for about 15 minutes to reset his mainboard. If Bob is low on battery, allow him to charge fully.
Quick Start Troubleshooting Trouble Number 10 Power System Trouble Number 10: Power System SET Su Mo Tu We Th Fr Sa CLK Parts You’ll Need: Charging 1 2 Adapter Charging Station What to do: UV AUTO SPOT WALL FOLLOW DOCK DIRT MIN. CLEANING TROUBLE NR. CAPACITY CHARGING READY 1. Place Bob on his charging station and allow him to fully charge. 2.
Home Checkup Test If Bob is not performing as well as he should, you can diagnose the problem with a simple home checkup test.
Quick Start Home Checkup Test Putting Bob in Checkup Mode Putting Bob in Checkup Mode Place Bob in checkup mode to run his home checkup test. UV AUTO SPOT WALL FOLLOW DOCK DIRT MIN. CLEANING TROUBLE NR. CAPACITY 1. Flip Bob’s power switch OFF. CHARGING READY 2. While holding down the UV button on Bob’s cover, flip Bob’s power switch ON. Bob will chirp three times to let you know he is now in checkup mode. You may release the UV button. Do not press any additional buttons.
Quick Start Home Checkup Test To skip ahead in the checkup test, follow the button sequence (bolded in red). Step 2: Wall Sensors Step 1: Edge Sensors Home Checkup Test: Steps 1 to 3 Step 3: Charging Station To exit the checkup test, flip Bob’s power switch OFF and then ON. UV AUTO SPOT WALL FOLLOW DOCK DIRT MIN. CLEANING TROUBLE NR. UV AUTO SPOT WALL FOLLOW DOCK UV AUTO WALL FOLLOW DOCK DIRT DIRT CAPACITY SPOT WALL FOLLOW DOCK CAPACITY CHARGING READY MIN.
Quick Start Home Checkup Test Step 4: Touch Sensors UV AUTO SPOT Step 5: Display Screen WALL FOLLOW DOCK UV AUTO Step 6: Brush / Suction Power WALL FOLLOW DOCK DIRT DIRT AUTO SPOT WALL FOLLOW DOCK CAPACITY MIN. CLEANING TROUBLE NR. CHARGING READY CAPACITY CHARGING READY Press the UV button again. Press the UV button again. Press the PROGRAM button on Bob’s cover.
FAQs Still have questions that we haven’t answered? Contact our helpful support team at support@bobsweep.com or 1-888-549-8847. Our business hours are Monday – Friday, 9 a.m. – 5 p.m. Pacific Time.
Quick Start FAQs My Bob won’t turn on no matter what I do. First, make sure Bob’s power switch is turned ON. The power switch is located on Bob’s left side. If Bob’s power switch is turned ON and he is not responding to his cover buttons, then his battery has likely drained too low for him to operate. Place Bob on his charging station and allow him to fully charge. Why is Bob beeping? Bob beeps periodically while in standby mode to let you know that his battery is draining.
Quick Start FAQs When should I use the different cleaning modes? Auto 1 is Bob’s default cleaning mode and gives him enough time to thoroughly cover a large area. On Auto 1, Bob will clean for about 45 – 90 minutes before returning to his charging station when low on battery. If you would like Bob to clean a smaller area, you may use Auto 2, which lasts 30 minutes, or Auto 3, which lasts 15 minutes. Spot 1 and Spot 2 modes are best used when cleaning small spills.
End User Agreement 110
IMPORTANT - READ BEFORE USING. Do not use the robot (“Bobsweep”) accompanying this license agreement (“Agreement”) until you have carefully read and agreed to the following terms and conditions. By using the Bobsweep, you agree to the terms of this End User License Agreement (“EULA”) and any amendment or addenda accompanying this Agreement. If you do not agree to the terms of this EULA, you may not use the Bobsweep.
USER SUBMISSIONS: You agree that any material, information or other communication, including all data, images, sounds, text, and other things embodied therein, that you transmit or post to a Bobsweep website or provide to Bobsweep (“Communications”) will be considered non-confidential. Bobsweep will have no confidentiality obligations with respect to the Communications.
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