User Manual

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Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen
is locked or your account is restricted. To call the 9-1-1
emergency number when the phone’s screen is locked
with a screen lock:
1. From the lock screen, swipe Phone, and then
tap Emergency call.
2. Tap 9-1-1, and tap Dial.
To call the 9-1-1 emergency number normally or when
your account is restricted:
1. Unlock the screen.
2. From home, tap
Phone.
3. Tap 9-1-1, and tap Dial.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning
System (GPS) chip necessary for utilizing E 9-1-1
emergency location services where available.
When you place an emergency 9-1-1 call, the GPS
feature of your phone seeks information to calculate
your approximate location. Depending on several
variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to
determine and report your approximate location.
Important: Always report your location to the 9-1-1
operator when placing an emergency call. Some
designated emergency call takers, known as Public
Safety Answering Points (PSAPs), may not be equipped
to receive GPS location information from your phone.
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