Warranty Guide

Warranty Terms
Boraam warrants all products against defects in workmanship or materials for the duration of 90 days
from the date of customer purchase. If a product proves to be defective in either materials or
workmanship, Boraam will repair product at no charge with new replacement parts. Upon Boraam
request, the customer may be required to submit photo to support defective claim. The warranty of any
replacement unit will be for the balance of time remaining on the original warranty.
Exclusions from Warranty Coverage
The following is not covered under the Boraam limited warranty:
• Damage caused in commercial use or setting; limited warranty only covers for residential use
• Damage caused by abuse, misuse, or accident
• Damage arising from improper assembly
• Damage due to persons use exceeding 220 lbs.
• Normal wear and tear
Contact
In order to obtain Warranty Service, contact Boraam customer service. Please be ready to provide the
following required information:
• PO#
• Manu Model Number of Product
• Customer Name
• Shipping Address/Phone Number
• Description of Problem
• Part Description located on Assembly Instructions