Operation Manual
Table Of Contents
- Title Page
- Table of Contents
- Safety
- Unpacking
- Product Description
- Electrical Connections
- Install the MIC (standard) PSU
- MIC PSU Overview
- About the MIC Shielded Composite Cable
- Composite Cable Color-coding
- Earth Link on PCB
- Fuse Ratings
- Alarm Inputs
- Layout of MIC Power Supply Units (PSUs)
- Installation Warnings and Prerequisites
- Installation Instructions (Power Supply)
- Commissioning the Camera with Heater Option Fitted
- Simultaneous IP and Analog Video/Control ("Hybrid" Operation)
- Fit the Sunshield (MIC612)
- Getting Started
- Controlling the Camera
- On-Screen Display (OSD) Menus (Bosch Protocol)
- On-Screen Display (OSD) Menus (Pelco Protocol)
- Operation of the Thermal Camera
- Common User Commands
- Advanced Features
- Maintenance and Troubleshooting
- Technical data
- Appendices
- Back Page
Maintenance and Troubleshooting
Cleaning - Unplug the device before cleaning. Generally, using a dry cloth for cleaning is
sufficient, but a moist, fluff-free cloth may also be used. Do not use liquid cleaners or aerosol
cleaners.
No User-serviceable Parts
Except for the external wiper blade, the device contains no user-serviceable parts. Contact
your local Bosch service center for device maintenance and repair. In the event of failure, the
device should be removed from site for repair.
On-Site Inspection
It is recommended that the device be inspected on-site every six months to check mounting
bolts for tightness, security, and any signs of physical damage. Inspection of this device shall
only be carried out by suitably-trained personnel in accordance with the applicable code of
practice (for example, EN 60097-17).
Table of Troubleshooting Issues
The table below identifies issues that could occur with the camera, and how to resolve them.
Problem
Questions to Ask/Actions to Resolve the Problem
No camera control. – Ensure that the LAN cable has good connection and
is secured.
– Refresh the browser and ensure that video is
updated.
– Cycle the camera's power off and on.
Video is rolling, noisy, or distorted. – Check the integrity of all connectors and splices of
the Ethernet cable.
If O.K., then:
– Contact Bosch Technical Support.
Camera moves when attempting to
move other cameras.
– Check that the camera’s IP address is properly set.
If camera’s IP address is not set, then:
– Use Configuration Manager to confirm that two
cameras do not have the same IP address. If they do,
change the address of one of the cameras.
No Network Connection. – Check all network connections.
– Ensure that the maximum distance between any
two Ethernet connections is 100 m (328 ft) or less.
If O.K., then:
– If you are behind a firewall, ensure that the Video
Transmission mode is set to UDP.
Camera does not operate at all, or
does not operate as expected, after
being subjected to extreme low
temperatures (below -40 ° (-40 °F)).
- Allow the camera to warm up. The camera requires
a 60-minute warm-up prior to PTZ operations.
- If camera does not operate after this warm-up
period, then reset the camera. In the URL line of your
web browser, type “/reset” at the end of the IP
address of the camera.
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82 en | Maintenance and Troubleshooting MIC612 Thermal Camera
2016.03 | 2.2 | F.01U.249.416 Operation Manual Bosch Security Systems