PV Series Power Vent Gas Water Heaters SERVICE MANUAL Troubleshooting Guide and Instructions for Service (To be performed ONLY by qualified service providers) Models Covered by This Manual: Through‐The‐Wall Models: RG1PV40S*(N,X) RG1PV50S*(N,X) RG1PV55H*(N,X) RG2PV40T*(N,X) RG2PV50H*(N,X) RG2PV50T*(N,X) RG2PV75H*(N,X) RG2PV60T*(N,X) LG1PV55H78*(N,X) LG2PV50H65*(N,X) LG2PV75H76*(N,X) (*) Denotes Warranty Years Manual 238-51540-00E 4/19 Save this manual for future reference
The Bradford White PV Series Power Vent GasGas Water Heaters Through-The-Wall Water Heaters Table of Contents PV Service Procedure Introduction ................................................................................................................................ 4 --- How to Use This Manual .......................................................................................................... 5 --- Tools Required for Service ..............................................................
PV Series WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury, or death. FOR YOUR SAFETY Do not store or use gasoline or other flammable, combustible, or corrosive vapors and liquids in the vicinity of this or any other appliance. WHAT TO DO IF YOU SMELL GAS! • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building.
PV Series Introduction The new Bradford White RG1PV & RG2PV water heaters are designed to provide reliable performance with enhanced standard features. New design features include reliable spark to pilot ignition system, enhanced diagnostics, simplified servicing, quiet operation, additional vent lengths, and Bradford White Defender Safety System® (not available on all models).
PV Series How to Use This Manual It is intended for this manual to be used by qualified service personnel for the primary purpose of troubleshooting and repair of the Bradford White PV Series water heaters. Understanding the sequence of operation section of this manual will contribute greatly to troubleshooting the water heater. The Resideo WV4462A Electronic Gas Control will display error codes in the event of abnormal operation.
PV Series Power supply Gas Supply Pipe Approved Gas Type Gas Pressure Venting System Approved Vent Materials Minimum Clearance for Servicing Water Supply Pressure Gas Control ECO Limit Residential Temperature Set Point Range Commercial Temperature Set Point Range Blower Temperature Switch Specifications Dedicated 115 VAC, 60 Hz, 15A. Minimum 1/2” NPT (schedule 40 black iron pipe recommended). Natural Gas or Propane, unit must match gas type supplied. 5.0” W.C. min. for Natural Gas, 11.0” W.C. min.
PV Series Specifications Vent Tables Venting Specifications for: RG1PV40S, RG2PV40T RG1PV50S, RG2PV50T 2" Diameter (5.1 cm) Vent Connector Lengths # of Maximum Straight Minimum Straight Terminating Elbows Length ft. (m) Length ft. (m) Through the Wall 1 45 (16.8) 2 (.6) Through the Wall 2 40 (15.2) 2 (.6) Through the Wall 3 35 (13.7) 2 (.6) Through the Wall 4 30 (12.2) 2 (.6) Through the Roof Through the Roof Through the Roof Through the Roof Through the Roof 0 1 2 3 4 50 (18.3) 45 (16.
PV Series Specifications Vent Tables Venting Specifications for: RG2PV50H LG2PV50H 3" Diameter (7.6 cm) Vent Connector Lengths # of Maximum Straight Minimum Straight Terminating Elbows Length ft. (m) Length ft. (m) Through the Wall 1 55 (16.8) 2 (.6) Through the Wall 2 50 (15.2) 2 (.6) Through the Wall 3 45 (13.7) 2 (.6) Through the Wall 4 40 (12.2) 2 (.6) Through the Roof Through the Roof Through the Roof Through the Roof 0 1 2 3 60 (18.3) 55 (16.8) 50 (15.2) 45 (13.7) 7 (2.1) 7 (2.
PV Series Specifications Vent Tables Venting Specifications for: RG1PV55H RG2PV75H LG1PV55H LG2PV75H 3" Diameter (7.6 cm) Vent Connector Lengths # of Maximum Straight Minimum Straight Terminating Elbows Length ft. (m) Length ft. (m) Through the Wall 1 45 (13.7) 2 (.6) Through the Wall 2 40 (12.2) 2 (.6) Through the Wall 3 35 (10.7) 2 (.6) Through the Wall 4 30 (9.1) 2 (.6) 0 1 2 3 50 (15.2) 45 (13.7) 40 (12.2) 35 (10.7) 7 (2.
PV Series Specifications Control Timings Ignition State Pre-purge Trial for Ignition Flame Stabilization Period Inter-purge Flame Failure Response Time Post-purge PS Fault Delay (failed open/close) Soft Lockout ECO Limit Lockout Verify Resistive Delay Flammable Vapor Sensor/Simulated Resistive Load Lockout Hardware Error Lockout 10 10 Timing 2 Seconds 90 Seconds 3 Seconds 15 Seconds 1.5 Seconds (2 second maximum; 1 second minimum.
PV Series Sequence of Operation Power Up Sequence 1. Start Up. Upon power up, the control runs a safe-start check with a typical start-up delay of 5 seconds. 2. Flammable Vapor. To assure no outputs are energized if the “Flammable Vapor Sensor” (for RG1PV40S, RG1PV50S, RG2PV40T, RG2PV50T, RG2PV 60T, RG2PV50H) or “Simulated Resistive Device” (for RG1PV55H and RG2PV75H) is out of range, the control will test the “Flammable Vapor Sensor” or “Simulated Resistive Device” for proper operating range.
PV Series Sequence of Operation Normal Heating Sequence (cont.) 7. Steady state operation. During steady state operation, the control monitors: Thermostat temperature sensor-when set point temperature is satisfied, gas valve is shut down and blower will post purge for 15 seconds. Control LED flashes a short flash once every 4 seconds (idle) status code. Pressure switch / blower temperature switch-if either switch opens, the pilot valve and the main valve are both shut down.
PV Series Sequence of Operation Abnormal Operation (cont.) times, then 3 times twice with 3 second pauses. The error self clears if the fault clears for at least 15 seconds. c. Water temperature in excess of ECO (energy cut out) limit -The gas control immediately turns off pilot & main valves and proceeds to flash 4 times with 3 second pause. Blower continues to run until gas control is reset.
PV Series Sequence of Operation Abnormal Operation (cont.) 5. Flame sensing fault: a. Flame lost during run-the gas control turns off pilot and main valves, runs blower for 15 seconds (inter-purge). The gas control increments the recycle count, if the recycle count has not reached its limit (4), another trial for ignition begins. If the recycle count has been reached, the gas control turns off the blower and flashes 6 times then, 3 times with 3 second pause.
PV Series PV Series Troubleshooting Observe green LED indicator on electronic gas control. Error flash codes are displayed with a three second pause before repeating. Check and repair the Observe indicator on system asgreen notedLED in the troubleshooting electronic gas control. Error flash codes table below. are displayed with a three second pause before repeating. Check and repair the system as noted in the troubleshooting table below.
PV Series LED Status Probable Cause Six-one flash, three second pause Failed to light pilot. System auto resets. 1. Unstable pilot. 2. Pilot tube blocked or restricted. 3. Oxidation build up on pilot electrode. 4. Wire damage to pilot assembly or bad connection at gas valve. Six-two flash, three second pause Pressure switch or blower temp switch opened during burner operation. System auto resets. 1. Vent blockage or improper vent configuration. 2. Pressure switch tubing kinked or blocked. 3.
PV Series PV SERVICE PROCEDURE I Burner Operation Inspection, Cleaning and Replacement Burner Inspection At periodic intervals (every 6 months) a visual inspection should be made of the pilot and main burner for proper operation and to assure no debris is accumulating. Pilot flame should be stable, some causes for an unstable pilot flame are: a) Water heater vent is less than the allowable vent length. b) Gas pressure is out of specification. c) Pilot flame not fully engulfing spark/flame sensor.
PV Series PV SERVICE PROCEDURE I Burner Operation Inspection, Cleaning and Replacement Burner Cleaning Step 1. Step 2. Step 3. Step 4. Step 5. Step 6. Step 7. Step 8. Position gas control power switch to the “OFF” position and unplug heater from wall outlet. Turn off gas supply to water heater. Remove outer jacket door and inner door per service procedure XIII on page 39. Disconnect pilot tube (7/16” wrench) and feedline (3/4” wrench) from gas control.
PV Series PV SERVICE PROCEDURE II Pilot Inspection, Testing and Replacement Pilot Inspection, Testing and Replacement Step 1. Position gas control power switch to the “OFF” position and unplug heater from wall outlet. Step 2. Turn off gas supply to water heater. Step 3. Remove outer jacket door and inner door per service procedure XIII on page 39. Step 4. Disconnect pilot tubing nut (7/16” wrench) and feedline nut (3/4” wrench) from gas control. Step 5.
PV Series Step 15. To resume operation, follow the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual. Pressure Switch Testing Step 1. Step 2. Step 3. 20 20 PV SERVICE PROCEDURE III Pressure Switch Testing and Replacement WARNING 115 volt potential exposure. Use caution to avoid personal injury. Position power switch on gas control to the “OFF” position.
PV Series PV SERVICE PROCEDURE III Pressure Switch Testing and Replacement Pressure Switch Replacement WARNING Position gas control power 115 volt potential exposure. Use switch to “OFF” position. caution to avoid personal injury. Step 2. Remove the three screws (Phillip’s screw driver) from control access cover on blower assembly and remove cover (see photo 3). Step 3. Remove pressure switch from blower housing by removing the two T10 screws (see photo 4a).
PV Series Blower Testing Step 1. Step 2. 22 22 Position gas control power switch to “ON” position and adjust control to call for heat. Remove the three screws (Phillip’s screw driver) from control access cover on blower assembly and remove cover (see photo 7). PV SERVICE PROCEDURE IV Blower Testing and Replacement WARNING 115 volt potential exposure. Use caution to avoid personal injury.
PV Series PV SERVICE PROCEDURE IV Blower testing & Replacement Blower Removal Step 1. Position gas control power switch to “OFF” position and adjust control to call for heat. Step 2. Unplug blower power cord from wall outlet. Step 3. Disconnect vent system from exhaust adapter on top of blower. Step 4. Remove exhaust adapter from blower (blade screw driver) and retain for use on new blower. Step 5. Unplug cord sets from blower. Step 6. Remove the three blower mounting screws (1/4” nut driver). Step 7.
PV Series PV SERVICE PROCEDURE V Blower Temperature Switch Testing and Replacement Blower Temperature Switch Testing Position power switch on gas control to the “OFF” position. Step 1. Step 2. 24 24 Remove the three screws (Phillip’s screw driver) from control access cover on blower and remove cover (see photo 14). Locate blower temperature switch (see photo 15). WARNING 115 volt potential exposure. Use caution to avoid personal injury.
PV Series PV SERVICE PROCEDURE V Blower Temperature Switch Testing & Replacement Blower Temperature Switch Replacement WARNING 115 volt potential exposure. Use caution to avoid personal injury. Step 1. Position gas control power switch to the “OFF” position and unplug heater from wall outlet. Step 2. Remove the three screws (Phillip’s screw driver) from the control access cover on blower and remove cover (see photo 16). Step 3. Locate blower temperature switch (see photo 17). Step 4.
PV Series PV SERVICE PROCEDURE VI Gas Control Testing and Replacement Line Pressure The gas control is designed for a maximum line pressure of 14.0” W.C. and a minimum line pressure of 1.0” W.C. over the water heater’s rated manifold pressure (check rating plate). Line pressure must be checked with the main burner on and off to assure proper readings. Manifold Pressure Testing (this procedure presumes a maximum line pressure of 14.0” W.C.) Step 1. Set the Gas Control to the “OFF” position. Step 2.
PV Series PV SERVICE PROCEDURE VI Gas Control Testing and Replacement ECO (Energy Cut Out) The Resideo gas control is designed with an ECO device that will reset. To reset the gas control after an error code (4), turn the gas control knob to the “LOW” position and wait a minimum of (5) minutes before relighting following the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual. Gas Control Disassembly/Reassembly Step 1.
PV Series PV SERVICE PROCEDURE VI Gas Control Testing and Replacement Gas Control Disassembly/Reassembly (cont.) Step 8. Disconnect temperature sensor from control board. Step 9. To reassemble gas control, follow the previous steps in reverse order. Once gas control is reassembled, burner assembly is reinstalled, and the gas supply line is reconnected, resume water supply to water heater. Be sure tank is full of water before relighting. Step 10.
PV Series PV SERVICE PROCEDURE VI Gas Control Testing and Replacement Temperature Sensor Testing Using a multi-meter set to the ohms setting, insert one meter probe (see caution) into center wire position of temperature sensor connector, insert the second probe (see caution) into either of the outside wire positions (see photo 19). Alternate the probe on the outside position to the opposite outside wire position (see photo 20). CAUTION Do not use standard multi-meter probes for this test.
PV Series PV SERVICE PROCEDURE VI Gas Control Testing and Replacement Determine Water Temperature Inside Tank WARNING Stored water may be HOT WHEN PERFORMING THE FOLLOWING STEPS IN THIS PROCEDURE. Take necessary precaution to prevent personal injury. Note: It is important to understand once the resistance for the temperature sensor is determined from page 29, water flow through the heater should not occur. Prior to performing the steps below, turn off the cold water supply to the water heater.
PV Series PV SERVICE PROCEDURE VII Flammable Vapor/Simulative Resistance Device Testing Gas Control Removal From Water Heater Step 1. Position the gas control power switch to the “OFF” position and unplug heater from wall outlet. Step 2. Drain the heater to a point below the gas control level. Step 3. Turn off the gas supply to the water heater and disconnect gas piping from the gas control. Step 4. Disconnect wire harnesses from the gas control. Step 5. Remove the outer jacket burner access door. Step 6.
PV Series PV SERVICE PROCEDURE VI Gas Control Testing and Replacement Reinstallation of inner door assembly. c. Prior to reinstallation of inner door, fully inspect for the following: -Tears -Other imperfections that will inhibit proper seal -Missing material -Gasket adhesion to inner door -Cracks -Material left on combustion chamber (around opening) -Dirt or debris If the gasket is not affected by any of the above, gasket replacement may not be required.
PV Series PV SERVICE PROCEDURE VII Flammable Vapor/Simulative Resistance Device Testing Flammable Vapor/Simulative Resistance Device Testing Step 1. Position power switch on gas control to the “OFF” position. Step 2. Disconnect flammable vapor sensor from gas control. Step 3. Using a multi-meter set to the ohms setting, check resistance of flammable vapor sensor. Resistance must be between 3,000 ohms and 48,000 ohms. If outside of this range replace Flammable Vapor Sensor or Simulated Resistive Device.
PV Series PV SERVICE PROCEDURE VIII Safety Circuit Voltage Trace Safety Circuit Voltage Trace NOTE: This procedure assumes a cool tank. Remove three screws (Phillips Screw driver) from control access cover on blower and remove cover (see photo 19). 34 34 WARNING 115 volt potential exposure. Use caution to avoid personal injury.
PV Series 115 VAC Circuit Trace Step 1. Step 2. Verify 115 VAC and proper polarity at wall outlet. With unit plugged in and control power switch in the “ON” position verify LED status. PV SERVICE PROCEDURE IX 115 VAC Trace WARNING 115 volt potential exposure. Use caution to avoid personal injury.
PV Series PV SERVICE PROCEDURE X Diptube Inspection & Replacement Diptube Inspection & Replacement WARNING Water Heater components and stored water may be HOT when performing the following steps in this procedure. Take necessary precaution to prevent personal injury. Step 1. Step 2. Step 3. Step 4. Step 5. Step 6. Step 7. 36 36 Position on/off switch of gas control valve to “OFF” position and unplug water heater from wall outlet. Turn off cold water supply to water heater.
PV Series PV SERVICE PROCEDURE XI Anode Inspection and Replacement Anode Inspection & Replacement WARNING Water Heater components and stored water may be HOT when performing the following steps in this procedure. Take necessary precaution to prevent personal injury. Step 1. Step 2. Step 3. Step 4. Step 5. Step 6. Step 7. Position on/off switch of gas control valve to the “OFF” position and unplug water heater from wall outlet. Turn off cold water supply to water heater.
PV Series PV SERVICE PROCEDURE XII Flue Baffle Inspection & Replacement Flue Baffle Inspection and Replacement Step 1. Step 2. Step 3. Step 4. Step 5. Step 6. Step 7. Step 8. Step 9. Step 10. Step 11. 38 38 Position gas control power switch to the “OFF” position and unplug blower from wall outlet. Disconnect vent system from exhaust adapter on top of blower. Unplug cord sets from blower (see photo 26). Remove the three blower mounting screws (1/4” nut driver) (see photo 26).
PV Series PV SERVICE PROCEDURE XIII Inner Door/Gasket Removal, Inspection & Replacement Inner Door Removal Procedure Step 1. Position gas control power switch to the “OFF” position. Step 2. Remove outer jacket burner access door. Step 3. Inner Door removal. a. Remove (2) ¼” hex drive screws from right side inner door. b. Remove (2) ¼” drive screws from flange section of inner door. c. Remove (2) ¼” drive screws from left side inner door. d. Remove inner door and inspect per step 4. Step 4.
PV Series PV SERVICE PROCEDURE XIII Inner Door/Gasket Removal, Inspection & Replacement Installation of Inner Door With Gasket Step 7. Step 8. Step 9. 40 40 Clean any residual gasket residue or other debris from combustion chamber surface before installing the inner door/gasket assembly. Place the left side inner door into position first. Firmly position the radiused channel of the inner door around the feedline. Using the ¼” hex drive screws from step 3c, secure left side inner door in place.
PV Series PV SERVICE PROCEDURE XIII Inner Door/Gasket Removal, Inspection & Replacement Installation of Inner Door With Gasket (cont.) Step 10. Firmly place right side inner door flange against the left side inner door flange and secure with (2) ¼” hex drive screws from step 3b. DO NOT OVER TIGHTEN SCREWS. Step 11. Align right side inner door to combustion chamber and verify the fastener holes of the combustion chamber are aligned with right side inner door slotted opening.
PV Series PARTS LIST ScreenLok® Flame Arrestor Cleaning NOTICE Some models are not equipped with the ScreenLok® Flame Arrestor. Step 1. Step 2. Step 3. Step 4. Step 5. Step 6. Step 7. Step 8. Step 9. 42 42 Position Gas Control power switch to the “OFF” position. Remove outer door. Remove outer jacket door and inner door per service procedure XIII on page 39.
PV Series Glossary of Terms Frozen Exhaust Vent Terminal If an exhaust vent terminal is blocked with ice or snow due to severe conditions, the pressure switch and control will not allow the burner to operate. This will result in a three flash error code. Once the blockage is removed (through melting or other means) the controls will let the burner operate.
PV Series 1. 2. 3. 4. 5. 6. 7. 8. 9. Blower Complete Air Mixing Inlet Cover Pressure Switch Blower Temp. Switch Blower Gasket Blower Power Cord Vent Adapter Kit Condensate Hose Kit Flue Reducer (“H” Models only) 44 44 10. 11. 12. 13. 14. 15. 16. 17. Heat Trap Outlet Hot Water Outlet Anode Flue Baffle Heat Trap Inlet Inlet Dip Tube Wire Harness T&P Valve ¾ NPT Plug (“H” Models only) 18. Burner Assy. PARTS LIST 19. Main Burner 20. Main Burner Orifice 21. Pilot Assy. 22. Pilot Orifice 23. Feedline 24.
United States Sales Technical Support Email Warranty Email Service Parts Email 800-523-2931 800-334-3393 techserv@bradfordwhite.com 800-531-2111 warranty@bradfordwhite.com 800-538-2020 parts@bradfordwhite.com Canada Sales & Technical Support Fax Warranty Technical Support Service Parts Orders 866-690-0961 905-203-0600 905-636-0666 bwccwarranty@bradfordwhite.com bwcctech@bradfordwhite.com orders@bradfordwhitecanada.com ca.orders@bradfordwhite.com For U.S.