User Manual
13
Troubleshooting
TROUBLESHOOTING GUIDE
Before carrying out any of the following service checks, unplug the unit from the mains.
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Not working.
•
Power plug is disconnected.
•
Plug the power cord into the
power socket.
•
The tank is full of water.
•
Empty the water tank.
•
The tank is not in the right
position.
•
Position the water tank correctly in
the unit.
Dehumidification strength
has decreased.
•
The filter is too dirty.
•
Clean the filter.
•
The air inlet or outlet is
blocked.
•
Remove the object that is blocking the
air inlet or outlet.
Loud noises coming from
the dehumidifier.
•
The dehumidifier is on
an uneven surface.
•
Position the dehumidifier on a smooth
and stable surface.
The dehumidifier suddenly
stops.
•
The room temperature may
be outside of the radar of the
dehumidifier.
•
The dehumidifier will start
automatically when it can read the
room temperature again.
Clothing dries very slowly.
•
The room temperature is
too low.
•
If the room temperature is too low, the
clothing will dry slower than usual.
No reduction of humidity
in the room.
•
The room is too large for the
size of the dehumidifier.
•
Move to a smaller room.
•
Doors & windows in the room
are not closed.
•
Close any doors or windows in
the room.