Warranty

GoSpa Travel Bidet - One Year Limited Warranty
100% Coverage of all parts and labor for the entire product for the first year from original date of purchase
Exclusions and Limitations
1. BRONDELL warrants its products to be free from manufacturing defects under normal use and service. This warranty is
extended only to the ORIGINAL PURCHASER and is not transferable if you sell or otherwise transfer the product.
2. BRONDELL’s obligations under this warranty are limited to repairs or replacement, at BRONDELL’s option, of products
or parts found to be defective, provided that such products were properly installed and used in accordance with
instructions. BRONDELL reserves the right to make such inspections as may be necessary in order to determine the
cause of the defect. BRONDELL will not charge for labor or parts in connection with warranty repairs for the first full
year from date of purchase on all products except those that may be subject to commercial use limitations.
3. BRONDELL is not responsible for the cost of removal, return (shipping) and/or reinstallation of products. This warranty
does NOT apply to:
• Any and all replacement filters or consumable parts.
• Damage or loss which occurs during shipment.
• Damage of loss sustained through any natural or man-made causes beyond the control of BRONDELL,
including but not limited to fire, earthquake, floods, etc.
• Damage or loss resulting from sediments or foreign matter contained in a water system.
• Damage or loss resulting from negligent or improper installation including installation of a unit in a harsh or
hazardous environment.
• Damage or loss resulting from removal, improper repair, modification of the product, or improper maintenance
including damage caused by cleaning products, chlorine or chlorine related products.
• Damage or loss resulting from electrical surges, electrical outages, lightning strikes or other acts which are not
the fault of Brondell or which the Product is not specified to tolerate.
• Damages as a result of normal “wear and tear” will not be considered defects.
4. This warranty gives you specific legal rights. You may have other rights which vary from state to state.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY BRONDELL. REPAIR OR REPLACEMENT AS PROVIDED
UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER. BRONDELL SHALL NOT
BE RESPONSIBLE FOR LOSS OF USE OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL, FOR CONSEQUENTIAL
DAMAGES OR EXPENSES INCURRED BY THE PURCHASER OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION
OR REMOVAL OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED
ABOVE. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF
MERCHANTABILITY, ARE EXPRESSLY LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES DO NOT ALLOW
LIMITATIONS, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
How to Obtain Service
To obtain repair service under this warranty, you must contact an authorized BRONDELL Service Center to obtain an
RMA (Return Merchandise Authorization) number. Proof of purchase in the form of a copy of your original receipt must
accompany the returned unit for the warranty to be valid. Take or ship the unit pre-paid to the closest Brondell authorized
service center along with your RMA number and proof of purchase.
To obtain your RMA number and locate the BRONDELL Service Center location nearest you, call 1-888-542-3355.