Owner's Manual & Installation Guide

23
Problem Possible Cause(s) Solution(s)
Nozzles do not
function properly
1.Nozzles are dirty
2. Clogged filter
3. Water pressure is too low
4. External bidet filter
1. Clean nozzles (see Page 20).
2. Remove, clean, and reinstall mesh filter
(see Page 21).
3. Check water supply valve at wall is fully
open.
4. If you have an external bidet filter, check
and replace if necessary.
Water Temperature
is low
1. Water comes out cold
2. Water comes out lukewarm
3. Water starts out hot but decreased
in temperature
1. The Water temperature level is turned o
or set to “LO”. Adjust temperature on control
panel.
2. Turn o Eco Mode.
3. Warm water can be used for about 40
seconds at the “MED” setting. Stop all wash
functions to allow the heater to warm the
water.
Seat is not heated 1. Seat temperature set to o 1. Make sure that the Seat temperature setting
is on.
Bidet wash feature
does not work or
fails to spray
1. Body sensor does not detect that you
are sitting on the Swash
1a. Adjust sitting position to fully cover the
Body Sensor (see Page 8).
1b. Override the body sensor – refer to
Special Mode Operation section on Page 18
to unlock the body Seat Sensor.
Water (wash spray)
not heated
1. Water temperature set to o
2. Resettable fuse blown
1. Make sure that the Water temperature
setting is on.
2. The bimetal resettable fuse may blow if
the temperature exceeds over the normal
level. The bidet will not work and show an
error message until the bidet cools down.
Water flows before or
after use
1. Water coming from nozzles 1a. The water that comes out between the
nozzles before or after a wash cycle is the
self-clean cycle and is not a malfunction.
1b. Residual water may drip into the
bowl for several seconds after a wash
cycle or self-clean cycle, and is not a
malfunction.