User Manual

Table Of Contents
Error Message Cause Action
Configure the Network Settings.
Server Time out
The machine was disconnected from the
Scan to FTP/SFTP profile, Scan to
Network profile or Scan to Email Server.
Make sure the Scan to FTP/SFTP profile,
Scan to Network profile or Scan to Email
Server is configured correctly.
Configure the Network Settings.
Setting Lock
Adding a new shortcut was attempted
while the Setting Lock was turned on.
Disable the Setting Lock.
Unusable Device
An unusable device is inserted in the USB
port.
Remove the device. Turn the machine off
and on by unplugging the machine from
the electrical socket, and then plugging
the machine in again.
USB Access Error
The USB flash drive was removed while it
was being accessed.
Insert the USB flash drive.
USB Host is write
protected
The inserted USB flash drive is write-
protected.
Remove the write-protected USB flash
drive, press Close, and then do one of
the following:
Turn the USB flash drive’s write-
protection off, and then try again.
Use a USB flash drive that is not write-
protected.
USB hub not supported
A USB flash drive with a hub is inserted in
the USB port.
Remove the unsupported device from the
USB port.
Workflow not found
Workflow was not created.
Workflow was deleted.
Workflow was not configured correctly.
Make sure that Workflow is created and
configured correctly in Brother
iPrint&Scan (for Windows and Mac).
See Related Information:Configure Scan
to Workflow Settings Using Brother
iPrint&Scan.
Wrong Network Key
The Network Key is incorrect. Confirm the Network Key and try again.
Wrong Password
The password entered in Setting Lock
was incorrect.
Enter the correct password. If you forgot
it, you must reset it.
See Related Information: Set or Change
the Setting Lock Password.
Related Information
Troubleshooting
Secure Function Lock 3.0
Clean the Scanner and Rollers
Replace the Pick Up Roller
Replace the Separation Pad
Set up a Scan to Network Profile
Upload Scanned Data to an FTP Server
Upload Scanned Data to a Mapped Network Drive (CIFS) Server
Set up a Scan to FTP Profile
Set up a Scan to SFTP Profile
Set or Change the Setting Lock Password
Document Jam
Load Documents
Card Jam
Clean the Sensors
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