User Manual
Table Of Contents
- Online User's Guide ADS-1200/ADS-1700W
- Table of Contents
- Before You Use Your Brother Machine
- Introduction to Your Brother Machine
- Paper Handling
- Scan
- Before Scanning
- Scan Using Bus Power Mode
- Scan Using the Scan Functions on Your Brother Machine
- Save Scanned Documents on Your Computer
- Save Scanned Documents Using Scan to Workflow Function
- Save Scanned Documents to a USB Flash Drive
- Send Scanned Data to an Email Server
- Set Up the Address Book
- Scan to FTP
- Scan to SFTP
- Scan to Network
- Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10)
- Scan Options Using the Touchscreen
- Restrict Scan Functions from External Devices
- Scan from Your Computer (Windows)
- Scan from Your Computer (Mac)
- Network
- Supported Basic Network Features
- Network Management Software and Utilities
- Additional Methods of Configuring Your Brother Machine for a Wireless Network
- Before Configuring Your Brother Machine for a Wireless Network
- Configure Your Machine for a Wireless Network Using the One-Push Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard
- Use Wi-Fi Direct®
- Scan from Your Mobile Device Using Wi-Fi Direct
- Configure Your Wi-Fi Direct Network
- Wi-Fi Direct Network Configuration Overview
- Configure Your Wi-Fi Direct Network Using the One-Push Method
- Configure Your Wi-Fi Direct Network Using the One-Push Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Wi-Fi Direct Network Using the PIN Method
- Configure Your Wi-Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS)
- Configure Your Wi-Fi Direct Network Manually
- Advanced Network Features
- Technical Information for Advanced Users
- Security
- Lock the Machine Settings
- Network Security Features
- Secure Function Lock 3.0
- Manage Your Network Machine Securely Using SSL/TLS
- Certificates and Web Based Management
- Send an Email Securely
- Brother iPrint&Scan for Windows and Mac
- Troubleshooting
- Routine Maintenance
- Machine Settings
- Appendix
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Your
Brother Machine Cannot Scan over the Network
Your Brother Machine Cannot Scan over the Network
Related Models: ADS-1700W
Cause Action
You did not select Accept in the
security alert dialog box during
the Brother Device installation,
applications’ start-up process,
or when using the scanning
features.
If you did not select Accept in the security alert dialog box, the firewall function of
your security software may be denying access. Some security software may block
access without showing a security alert dialog box.
To allow access, see your security software instructions or ask the manufacturer.
Your security software blocks
your machine's access to the
network. (The Network
scanning feature does not
work. )
• Windows
Configure the third-party Security/Firewall Software to allow Network scanning.
To add port 54925 for Network scanning, type the information below:
- in Name:
Type any description, for example Brother NetScan.
- in Port number:
Type 54925.
- in Protocol:
UDP is selected.
See the instruction manual that came with your third-party Security/Firewall
Software or contact the software manufacturer.
• Mac
Reinstall the driver.
Your security software blocks
your machine's access to the
network.
The following port numbers are used for Brother network features:
• Network scanning, Remote Setup
Port number 5566/Protocol TCP
• Network scanning (Brother iPrint&Scan)
Port number 54921/Protocol TCP
• BRAdmin Light
Port number 161/Protocol UDP
For information about how to open the port, see the security software instructions or
ask the manufacturer.
Your Brother machine was not
assigned an available IP
address.
Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your computer and the
Brother machine are correct and located on the same network.
For more information about how to verify the IP address and the Subnet Mask, ask
your network administrator.
You cannot connect the Brother
machine to the network using
wireless capabilities.
• Press Settings > Network > WLAN > WLAN Status > Status. If the
LCD displays Connection Failed, ask your network administrator whether
your IP address is valid or not.
Because the machine does not
support Kerberos
authentication, Network
scanning cannot be used.
Change the server settings or change the destination folder where your document
will be stored in the Scan to Network Profile from Web Based Management.
If you have checked and tried all of the actions, but your Brother machine still cannot scan, uninstall the Brother
software and drivers and reinstall them.
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