User`s guide
Table Of Contents
- USER’S GUIDE MFC-790CW 990CW
- Brother numbers
- Ordering accessories and supplies
- Notice - Disclaimer of Warranties (USA and Canada)
- Compilation and Publication Notice
- Brother® One-Year Limited Warranty and Replacement Service (USA Only)
- BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only)
- Table of Contents
- Section I: General
- 1 General Information
- 2 Loading paper and documents
- 3 General setup
- 4 Security features
- Section II: Fax
- 5 Sending a Fax
- Entering Fax mode
- Broadcasting (Black & White only)
- Additional sending operations
- Sending faxes using multiple settings
- Contrast
- Changing fax resolution
- Dual access (Black & White only)
- Real time transmission
- Overseas Mode
- Delayed Faxing (Black & White only)
- Delayed Batch Transmission (Black & White only)
- Checking and canceling waiting jobs
- Setting your changes as the new default
- Restoring all settings to the factory settings
- Sending a fax manually
- Sending a fax at the end of a conversation
- Out of Memory message
- 6 Receiving a Fax
- 7 Telephone Services and External devices
- Voice operations
- Telephone services
- Connecting an external TAD (telephone answering device)
- External and extension telephones
- 8 Dialing and storing numbers
- 9 Message Center
- 10 Printing Reports
- 11 Polling
- 5 Sending a Fax
- Section III: Copy
- Section IV: Walk-up Photo Printing
- 13 PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive
- 14 Printing photos from a camera
- 15 Wireless photo printing (MFC-990CW only)
- Section V: Software
- Section VI: Appendixes
- A Safety and Legal
- Choosing a location
- To use the machine safely
- Important safety instructions
- Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.)
- Federal Communications Commission (FCC) Declaration of Conformity (USA only)
- Industry Canada Compliance Statement (Canada only)
- LAN connection
- International ENERGY STAR® Compliance Statement
- Legal limitations for copying
- Trademarks
- B Troubleshooting and Routine Maintenance
- Troubleshooting
- Error and Maintenance messages
- Routine maintenance
- Replacing the ink cartridges
- Cleaning the outside of the machine
- Cleaning the scanner
- Cleaning the machine’s printer platen
- Cleaning the paper pick-up roller
- Cleaning the print head
- Checking the print quality
- Checking the print alignment
- Checking the ink volume
- Uninstalling and installing the handset and handset cradle (MFC-790CW only)
- Machine Information
- Packing and shipping the machine
- C Menu and Features
- D Specifications
- E Glossary
- A Safety and Legal
- Index
- brother USA/CAN
148
Poor fax send quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine's scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner on page 164.)
Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip. Clean the glass strip. (See Cleaning the scanner on page 164.)
Handling Incoming Calls
Difficulty Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Easy Receive is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Easy Receive to Off. (See Easy
Receive on page 49.)
Sending a fax call to the machine. If you answered on an extension telephone, press your Fax Receive Code (the
factory setting is l 5 1). If you answer on an external telephone (connected to the
EXT jack), press Start to receive the fax. When your machine answers, hang up.
Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or
other custom feature on a single telephone line with your machine, it may create
a problem sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature
should help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive information
on a single, shared line with custom features. If avoiding a slight interruption is
crucial to your business, a separate telephone line with no custom features is
recommended.
Copying Difficulties
Difficulty Suggestions
Cannot make a copy.
Make sure that the Copy key is illuminated. (See Entering Copy mode
on page 94.)
Poor copy results when using the
ADF.
Try using the scanner glass. (See Using the scanner glass on page 21.)
Vertical black lines or streaks
appear in copies.
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the scanner. Clean the glass strip and scanner glass and the white bar and
white plastic above them. (See Cleaning the scanner on page 164.)
Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass.
Scanning Difficulties
Difficulty Suggestions
TWAIN/WIA errors appear when
starting to scan.
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort
®
11SE with OCR, click File, Scan and choose the Brother TWAIN/WIA
driver.
Poor scanning results when using
the ADF.
Try using the scanner glass. (See Using the scanner glass on page 21.)
Sending Faxes (continued)
Difficulty Suggestions