User`s guide
Table Of Contents
- USER’S GUIDE MFC-790CW 990CW
- Brother numbers
- Ordering accessories and supplies
- Notice - Disclaimer of Warranties (USA and Canada)
- Compilation and Publication Notice
- Brother® One-Year Limited Warranty and Replacement Service (USA Only)
- BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only)
- Table of Contents
- Section I: General
- 1 General Information
- 2 Loading paper and documents
- 3 General setup
- 4 Security features
- Section II: Fax
- 5 Sending a Fax
- Entering Fax mode
- Broadcasting (Black & White only)
- Additional sending operations
- Sending faxes using multiple settings
- Contrast
- Changing fax resolution
- Dual access (Black & White only)
- Real time transmission
- Overseas Mode
- Delayed Faxing (Black & White only)
- Delayed Batch Transmission (Black & White only)
- Checking and canceling waiting jobs
- Setting your changes as the new default
- Restoring all settings to the factory settings
- Sending a fax manually
- Sending a fax at the end of a conversation
- Out of Memory message
- 6 Receiving a Fax
- 7 Telephone Services and External devices
- Voice operations
- Telephone services
- Connecting an external TAD (telephone answering device)
- External and extension telephones
- 8 Dialing and storing numbers
- 9 Message Center
- 10 Printing Reports
- 11 Polling
- 5 Sending a Fax
- Section III: Copy
- Section IV: Walk-up Photo Printing
- 13 PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive
- 14 Printing photos from a camera
- 15 Wireless photo printing (MFC-990CW only)
- Section V: Software
- Section VI: Appendixes
- A Safety and Legal
- Choosing a location
- To use the machine safely
- Important safety instructions
- Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.)
- Federal Communications Commission (FCC) Declaration of Conformity (USA only)
- Industry Canada Compliance Statement (Canada only)
- LAN connection
- International ENERGY STAR® Compliance Statement
- Legal limitations for copying
- Trademarks
- B Troubleshooting and Routine Maintenance
- Troubleshooting
- Error and Maintenance messages
- Routine maintenance
- Replacing the ink cartridges
- Cleaning the outside of the machine
- Cleaning the scanner
- Cleaning the machine’s printer platen
- Cleaning the paper pick-up roller
- Cleaning the print head
- Checking the print quality
- Checking the print alignment
- Checking the ink volume
- Uninstalling and installing the handset and handset cradle (MFC-790CW only)
- Machine Information
- Packing and shipping the machine
- C Menu and Features
- D Specifications
- E Glossary
- A Safety and Legal
- Index
- brother USA/CAN
Troubleshooting and Routine Maintenance
149
B
OCR does not work. Try increasing the scanner resolution.
Software Difficulties
Difficulty Suggestions
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
‘Device Busy’ Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. To install FaceFilter Studio see the
Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned On, and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
PhotoCapture Center
®
Difficulties
Difficulty Suggestions
Removable Disk does not work
properly.
1 Have you installed the Windows
®
2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows
®
2000 update using one of the following methods.
Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup
Guide.)
Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2 Take out the memory card or USB Flash memory drive and put it back in
again.
3 If you have tried ‘Eject’ from within Windows
®
, take out the memory card or
USB Flash memory drive before you continue.
4 If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
5 If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Part of my photo is missing. Make sure that Borderless Printing and Cropping are turned off. (See Borderless
printing on page 116 and Cropping on page 116.)
Scanning Difficulties (continued)
Difficulty Suggestions