BASIC USER’S GUIDE DCP-7060D DCP-7065DN HL-2280DW Not all models are available in all countries.
If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-7060D, DCP-7065DN and HL-2280DW (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada, only Visa and MasterCard are accepted.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty (“warranty”) is given only to the original end-user/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
Brother® One-Year Limited Warranty and Replacement Service (USA Only) The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.
BROTHER MULTIFUNCTION CENTER® / FAX MACHINE LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother’s sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada.
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User’s Guides and where do I find it? Which manual? What’s in it? Safety and Legal Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Quick Setup Guide Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using. Basic User's Guide Learn the basic Copy and Scan operations and how to replace consumables.
Table of Contents (BASIC USER'S GUIDE) 1 General information 1 Using the documentation ....................................................................................... 1 Symbols and conventions used in the documentation .................................... 1 Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide......................................................................................... 2 Viewing Documentation...............................................
A Routine maintenance 28 Replacing the consumable items.........................................................................28 Replacing the toner cartridge ........................................................................29 Cleaning the corona wire ...............................................................................34 Replacing the drum unit.................................................................................35 B Troubleshooting 40 Error and maintenance messages....
Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM.
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1 General information Using the documentation 1 1 The following symbols and conventions are used throughout the documentation. Bold Bold style identifies keys on the machine control panel or computer screen. Italics Italicized style emphasizes an important point or refers you to a related topic. Courier New Courier New font identifies the messages shown on the LCD of the machine.
Chapter 1 Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide a Turn on your computer. Insert the Documentation CD-ROM into your CD-ROM drive. For Windows® users, go to step c. Note (Windows® users) If the screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click index.html. b 2 (Macintosh users) Double-click the Documentation CD-ROM icon, and then double-click index.html. Click your country.
General information Presto! PageManager User’s Guide Note (Macintosh) • (Windows® users only) Your Web browser may display a yellow bar at the top of the page that contains a security warning about Active X controls. For the page to display correctly you must click on the bar, click Allow Blocked Content, then click Yes in the Security Warning dialog box. Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/ brother/PM9SEInstaller_BR_multilang.
Chapter 1 Accessing Brother Support (Windows®) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Installation CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our Web site (http://www.brother.com/) click Brother Home Page. To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information.
General information Accessing Brother Support (Macintosh) 1 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Installation CD-ROM. Double-click the Brother Support icon. The following screen will appear: To download and install Presto! PageManager, click Presto! PageManager. To register your machine from the Brother Product Register Page (http://www.brother.
Chapter 1 Control panel overview 1 DCP-7060D, DCP-7065DN, and HL-2280DW have the same keys. 1 2 1 COPY keys: Options You can quickly and easily choose temporary settings for copying. These settings include: Quality Stack (choose number of copies) Sort (For DCP-7065DN when using the ADF) Brightness Contrast Enlarge/Reduce Page Layout Duplex You can choose Duplex to copy on both sides of the paper. 6 4 5 3 2 PRINT key: Job Cancel Cancels a print job and clears it from the machine’s memory.
General information 1 1 2 4 6 7 3 LCD Displays messages to help you set up and use your machine. (For HL-2280DW) A four level indicator shows the current wireless signal strength if you are using a wireless connection. 0 5 5 4 6 Stop/Exit Stops an operation or exits from a menu. 7 Start Lets you start making copies or scanning. Max Menu keys: Menu Lets you access the Menu to program your settings in this machine. Clear Deletes entered data or lets you cancel the current setting.
2 Loading paper Loading paper and print media 2 When you put paper into the paper tray, note the following: If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons. You can load up to 250 sheets. Paper can be loaded up to the maximum paper mark (b b b) on the sliding paper width guide.
Loading paper b While pressing the green paper-guide release lever (1), slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots. 1 Note For Legal or Folio size paper, press the release button in the bottom of the paper tray and then pull out the back of the paper tray. (Legal or Folio size paper is not available in some regions.) c Fan the stack of paper well to avoid paper jams and misfeeds.
Chapter 2 d f Put paper in the tray and make sure: Unfold the support flap (1) to prevent paper from sliding off the face-down output tray. The paper is below the maximum paper mark (b b b) (1). Overfilling the paper tray will cause paper jams. The side to be printed on must be face down. The paper guides touch the sides of the paper so it will feed properly. 1 1 1 Loading paper in the manual feed slot e Put the paper tray firmly back in the machine.
Loading paper Printing on plain paper or recycled paper from the manual feed slot a c 2 Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. Unfold the support flap (1) to prevent paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine. 1 2 d Using both hands, put one sheet of paper in the manual feed slot until the front edge of the paper or transparency touches the paper feed roller.
Chapter 2 Printing on thick paper, bond paper, labels, and envelopes c Open the manual feed slot cover. d Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. 2 When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, labels or envelopes.
Loading paper e Using both hands, put one sheet of paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go. • If you put any print media in the manual feed slot before the machine is in Ready mode, the print media may be ejected without being printed on. • To easily remove a small printout from the output tray, lift up the scanner cover by using both hands as shown in the illustration.
Chapter 2 Unscannable and unprintable areas 2 The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using. Usage 2 1 Top (1) Left (2) Bottom (1) Right (2) Letter 0.16 in. (4 mm) 0.16 in. (4 mm) *a single copy A4 or a 1 in 1 copy 0.16 in. (4 mm) 0.16 in. (4 mm) Scan Letter 0.12 in. (3 mm) 0.12 in. (3 mm) A4 0.12 in. (3 mm) 0.12 in.
Loading paper Paper settings Paper Type Set up the machine for the type of paper you are using. This will give you the best print quality. a b Press Menu. Press a or b to choose 1.General Setup. Press OK. c Press a or b to choose 1.Paper. Press OK. d Press a or b to choose 1.Paper Type. Press OK. e Press a or b to choose Thin, Plain, Thick, Thicker, Recycled Paper or Label. Press OK.
Chapter 2 Acceptable paper and other print media Type and size of paper 2 Print quality may vary according to the type of paper you are using. Tray and optional unit For best results, follow the instructions below: DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds. For proper printing, you must choose the same paper size from your software application as the paper in the tray.
Loading paper Paper capacity of the paper trays 2 Paper size Paper type No. of sheets Paper Tray (Tray 1) Letter, Legal , Executive, A4, A5, A5 (Long Edge), A6, B5, B6, Folio 1 2 Plain paper, Thin paper and Recycled paper up to 250 [20 lb (80 g/m2)] Manual feed slot (Manual) Width: 3.0 to 8.5 in. (76.2 to 216 mm) Plain paper, Thin paper, Thick paper, Thicker paper, Bond paper, Recycled paper, Envelopes and Labels Single sheet [20 lb (80 g/m2)] 1 Length: 4.6 to 16 in. (116 to 406.
Chapter 2 Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Loading paper Envelopes 2 Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and printquality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction.
Chapter 2 Types of labels to avoid If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement. Labels The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.
3 Loading documents How to load documents Note 3 You can make copies and scan from the ADF* (Automatic Document Feeder) (*For DCP-7065DN) and the scanner glass. Using the automatic document feeder (ADF) (For DCP-7065DN) • To scan documents that are not suitable for the ADF, see Using the scanner glass on page 22. Length: 5.8 to 14 in. (147.3 to 355.6 mm) Width: 5.8 to 8.5 in. (147.3 to 215.
Chapter 3 d b Adjust the paper guides (1) to fit the width of your document. 1 IMPORTANT • To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding. • To scan non-standard documents, see Using the scanner glass on page 22. Using the scanner glass 3 You can use the scanner glass to copy or scan pages of a book one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297.0 mm) Width: Up to 8.5 in. (215.9 mm) Weight: Up to 4.4 lb (2.
Loading documents c Close the document cover. IMPORTANT If the document is a book or is thick, do not slam or press on the cover.
4 Making copies How to copy 4 The following steps show the basic copy operation. For details about each option, see the Advanced User's Guide on the CD-ROM. Stack 100% a Copies:01 Auto Do one of the following to load your document: 24 Press Menu, Options or Duplex and then press a or b to scroll through the copy settings. When the setting you want is displayed, press OK.
5 How to print from a computer Printing a document 5 5 The machine can receive data from your computer and print it. To print from a computer, install the printer driver. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide for details about the print settings.) a Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) b From your application, choose the Print command.
6 How to scan to a computer Scanning a document There are several ways to scan documents. You can use the (SCAN) key on the machine or the scanner drivers on your computer. a To use the machine as a scanner, install a scanner driver. If the machine is on a Network, configure it with a TCP/IP address. 6 Scanning using the scan key For more information, see Using the Scan key in the Software User's Guide. a b c Install the scanner drivers on the Installation CD-ROM.
How to scan to a computer Scanning using a scanner driver 6 For more information, see Scanning a document using the TWAIN driver or Scanning a document using the WIA driver in the Software User's Guide. a Start a scanning application and click the Scan button. b Adjust the settings such as Resolution, Brightness and Scan Type in the Scanner Setup dialog box. c Click Start or Scan to begin scanning.
A Routine maintenance Replacing the consumable items A The machine will indicate when it is time to replace the consumable items. (See Replacing the toner cartridge on page 29 and Replacing the drum unit on page 35.) To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing. Toner cartridge Drum unit See Replacing the toner cartridge on page 29. See Replacing the drum unit on page 35. Order No. TN-420, TN-450 Order No. DR-420 Note • Go to http://www.
Routine maintenance Replacing the toner cartridge Order No. For the Order No. of toner cartridges, see Replacing the consumable items on page 28. The Standard toner cartridge can print approximately 1,200 pages 1. The High Yield toner cartridge can print approximately 2,600 pages 1. Actual page count will vary depending on your average type of document. When a toner cartridge is running low, the LCD shows Toner Low.
WARNING Note To force the machine to continue printing after the LCD shows Replace Toner, set the machine to Continue mode (Press Menu, press a or b to choose 1.General Setup and press OK, press a or b to choose 4.Replace Toner, and press OK, press a or b to choose Continue and press OK). The machine will continue printing until the LCD shows Toner Ended. (For details about the Toner settings, see Toner Settings in Chapter 1 of the Advanced User's Guide.
Routine maintenance c d Take out the drum unit and toner cartridge assembly. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray or any type of flammable substance to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. See To use the product safely in the Safety and Legal booklet for how to clean the machine. Push down the green lock lever and take the toner cartridge out of the drum unit. Be careful not to inhale toner.
IMPORTANT Wait to unpack the new toner cartridge until immediately before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened. f Pull off the protective cover. Note • Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge. • Go to http://www.brother.com/original/ index.html for instructions on how to return your used consumable items to the Brother collection program.
Routine maintenance g Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the green lock lever will lift automatically. h Clean the primary corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. 1 A Note Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
Note After replacing the toner cartridge, DO NOT turn off the machine's power switch or open the front cover until the LCD returns to Ready mode. Cleaning the corona wire A If you have print quality problems, clean the corona wire as follows: a Open the front cover and leave the machine turned on for 10 minutes to cool down. b Slowly take out the drum unit and toner cartridge assembly. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot.
Routine maintenance d To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. c Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Put the drum unit and toner cartridge assembly back into the machine. Close the front cover. Replacing the drum unit A A Order No. DR-420 A new drum unit can print approximately 12,000 Letter or A4 size single-sided pages.
Replacing the drum unit • Printing with a non-Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a nonBrother drum unit. Drum Error IMPORTANT A • Every time you replace the drum unit, clean the inside of the machine. (See Cleaning and Checking the machine in Appendix A of the Advanced User's Guide.) Drum Error The corona wire has become dirty.
Routine maintenance d Push down the green lock lever and take the toner cartridge out of the drum unit. A c Take out the drum unit and toner cartridge assembly. WARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine. Doing this may cause a fire or electrical shock.
IMPORTANT • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. Note Go to http://www.brother.com/original/ index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
Routine maintenance f Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically. g Clean the corona wire of the drum unit by gently sliding the green tab from left to right and right to left several times. CAUTION Be sure to return the green tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
B Troubleshooting Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below. You can correct most errors and perform routine maintenance by yourself.
Troubleshooting Error Message Cause Action Duplex Disabled The duplex tray is removed or is not properly installed. Carefully put the duplex tray into the machine until it clicks into place. The back of the machine is not closed completely. Close the back cover of the machine. EL Error The machine has a mechanical problem. Open the front cover and close it again. Fuser Error The temperature of the fuser unit does not rise to a specified temperature within the specified time.
Error Message Cause Action Out of Memory The machine’s memory is full. Do one of the following: Press Start to copy the scanned pages. (Copy operation in progress) Press Stop/Exit and wait until the other operations in progress finish, and then try again. Reduce print resolution. (See the Basic tab in the Software User's Guide.) Print Unable XX The machine has a mechanical problem.
Troubleshooting Document Jams Document is jammed in the top of the ADF unit (For DCP-7065DN) a Take out any paper from the ADF that is not jammed. b c Open the ADF cover. B Document is jammed under the document cover (For DCP-7065DN) B a Take out any paper from the ADF that is not jammed. b c Lift the document cover. B Pull the jammed document out to the right. Pull the jammed document out to the left. B d e Close the ADF cover. Press Stop/Exit. d e Close the document cover.
Removing small documents jammed in the ADF (For DCP-7065DN) a b c d 44 B Document is jammed at the output tray (For DCP-7065DN) Lift the document cover. a Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Take out any paper from the ADF that is not jammed. b Pull the jammed document out to the right. c Press Stop/Exit. Close the document cover. Press Stop/Exit.
Troubleshooting Paper Jams Paper is jammed in the standard paper tray IMPORTANT B B If the paper cannot easily be removed in this direction, stop and follow the instructions for Paper is jammed inside the machine on page 48. If the LCD shows Jam Tray, follow these steps: a Pull the paper tray completely out of the machine. Note Pulling out the jammed paper downwards allows you to remove the paper more easily. c Make sure the paper is below the maximum paper mark (b b b) (1) of the paper tray.
Paper is jammed at the back of the machine B If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps: a Open the front cover. Leave the machine turned on for 10 minutes to cool down. b WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration. If you do this, you may burn yourself.
Troubleshooting IMPORTANT d Pull down the tabs at the left and right hand sides to open the fuser cover (1). • We recommend that you place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. c Open the back cover (face-up output tray).
e Using both hands, gently pull the jammed paper out of the fuser unit. Paper is jammed inside the machine B If the LCD shows Jam Inside, follow these steps: f Close the fuser cover and the back cover (face-up output tray). g Put the drum unit and toner cartridge assembly back into the machine. h 48 Close the front cover. If the machine does not start printing automatically, press Start. a Leave the machine turned on for 10 minutes to cool down. b Open the front cover.
Troubleshooting c Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out of the inside of the machine. If you can not remove the drum unit and toner cartridge assembly easily, do not use extra force. Instead, go to step g.
g e Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically. f If you were able to remove the drum unit and toner cartridge assembly and the jammed paper, you have cleared the paper jam. Put the drum unit and toner cartridge assembly back into the machine and close the front cover. If the machine does not start printing automatically, press Start. 50 Lift the scanner cover.
Troubleshooting i If you could not pull the jammed paper out of the output tray opening as shown in step g, take the paper tray completely out of the machine. k Put the paper tray back into the machine. If you have removed the jammed paper, you have cleared the paper jam. Note • If the LCD shows a Jam Inside message, check if there is a torn piece of paper inside the machine and drum unit by following the instructions in steps c to f.
Paper is jammed in the Duplex Tray If the LCD shows Jam Duplex, follow these steps: a Leave the machine turned on for 10 minutes to cool down. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration. If you do this, you may burn yourself. 52 b B Pull the duplex tray completely out of the machine.
Troubleshooting c Pull the jammed paper out of the machine or the duplex tray. d Make sure that the jammed paper does not remain under the machine from static electricity. e Put the duplex tray back in the machine.
If you are having difficulty with your machine IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.
Troubleshooting Printing difficulties (continued) Difficulties No printout. Suggestions Check that the machine is plugged in and the power switch is turned on. Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 36.) Check the interface cable connection on both the machine and your computer. (See the Quick Setup Guide.) Check that the correct printer driver has been installed and chosen. Check to see if the LCD is showing an error message.
Scanning difficulties Difficulties Suggestions TWAIN errors appear while scanning. Make sure that the Brother TWAIN driver is chosen as the primary source. In PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. OCR does not work. Try increasing the scanning resolution. (Macintosh users) Make sure you have downloaded and installed Presto! PageManager from http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.
Troubleshooting Print quality difficulties Difficulties Printed pages are curled. Suggestions Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in the paper tray. Make sure that you choose the Paper Type that suits the print media type you are using. (See Acceptable paper and other print media on page 16.) Printed pages are smeared. Printouts are too light.
Network difficulties (For DCP-7065DN / HL-2280DW) (continued) Difficulties Suggestions Your computer cannot find your machine. (Windows®) The firewall setting on your PC may be rejecting the necessary network connection. (For details, see the instructions above.) (Macintosh) The computer may be unable to detect the machine due to the firewall settings. Change or disable the firewall settings.
Troubleshooting Improving the print quality B If you have a print quality problem, make a copy first (put a document on the scanner glass and press Start). If the printout looks good, the problem is probably not the machine. Check the interface cable connections or try printing a different document. If the printout or test page printed from the machine has a quality problem, check the following steps first.
Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. See Acceptable paper and other print media on page 16. ABCDEFGH abcdefghijk ABCD abcde 01234 Check the machine’s environment. Conditions such as high temperatures and high humidity can increase the amount of background shading. See the Safety and Legal booklet. Put in a new toner cartridge. See Replacing the toner cartridge on page 29. Put in a new drum unit.
Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. See Acceptable paper and other print media on page 16. Choose Thick Paper mode in the printer driver, choose Thick in the machine’s Paper Type menu setting or use thinner paper than you are currently using. See Paper Type on page 15 and Basic tab in the Software User's Guide. Check the machine’s environment. Conditions such as high humidity can cause hollow print.
Examples of poor print quality Recommendation Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem. If the problem is not solved after printing a few pages, put in a new drum unit. (See Replacing the drum unit on page 35.) White lines, bands or ribbing across the page 94 mm (3.71 in.) 94 mm (3.71 in.) White Spots on black text and graphics at 94 mm (3.71 in.) intervals 94 mm (3.71 in.) 94 mm (3.71 in.) Black Spots at 94 mm (3.
Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. See Acceptable paper and other print media on page 16. ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit. See Cleaning the drum unit in Appendix A of the Advanced User's Guide.
Examples of poor print quality FGH ABCDE hijk fg abcde Recommendation Make sure that the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack. Set the paper guides correctly. See Loading paper on page 8. ABCD abcde 01234 The paper tray may be too full. See Loading paper on page 8. Page skewed Check the paper type and quality. See Acceptable paper and other print media on page 16.
Troubleshooting Examples of poor print quality Recommendation Make sure that the two green envelope levers inside the back cover are pulled down when you print the envelope. Envelope creases B Note When you have finished printing, open the back cover and reset the two green levers back to their original position.
Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position.
Troubleshooting Examples of poor print quality Recommendation Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. See Other Print Options (for Windows®) or Print Settings (For Macintosh) in the Software User's Guide. Turn the paper over in the paper tray, and print again. (Excluding letterhead paper) If the problems remains, switch the Anti-Curl Levers as follows: Curled a b Open the back cover.
Examples of poor print quality Recommendation Lift up the output tray support flap (1).
Troubleshooting Machine Information Checking the Serial Number Note B B Unplug the interface cable before you choose Network or All Settings. You can see the machine’s Serial Number on the LCD. How to reset the machine a b a b Press Menu. (For DCP-7060D) Press a or b to choose 3.Machine Info.. Press OK. (For DCP-7065DN) Press a or b to choose 4.Machine Info.. Press OK. (For HL-2280DW) Press a or b to choose 5.Machine Info.. Press OK. c Press a or b to choose 1.General Setup. Press OK.
C Menu and features On-screen programming C Menu keys C C Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options. Menu table You can program your machine by using the Menu table on page 72. These pages list the menu selections and options.
Menu and features How to access the menu mode a b Press Menu. c Press OK when the option you want appears on the LCD. The LCD will then show the next menu level. d Press a or b to scroll to your next menu selection. e Press OK. When you have finished setting an option, the LCD will show Accepted. f Press Stop/Exit to exit Menu mode. C Choose an option. You can scroll through each menu level by pressing a or b for the direction you want.
Menu table C The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Level 1 Level 2 Level 3 Level 4 Options Descriptions 1.General Setup 1.Paper 1.Paper Type — Thin Sets the type of paper in the paper tray. 15 Sets the size of the paper in the paper tray. 15 Increases the page yield of the toner cartridge. See 1. Plain* Page Thick Thicker Recycled Paper Label 2.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1.General Setup 2.Ecology 2.Sleep Time — Range varies depending on models. Conserves power. See 1. — — (Continued) (Continued) 003Min* 3.LCD Contrast -nnnno+ -nnnon+ Adjusts the contrast of the LCD. -nnonn+* -nonnn+ -onnnn+ 4.Replace Toner — 5.Reset 1.All Settings — 1.Network — (For DCP-7060D) 5.Reset — Continue Stop* a Reset b Exit a Reset (For DCP-7065DN and HL-2280DW) 0.Local Language b Exit 2.
Level 1 Level 2 Level 3 Options Descriptions Page 2.Copy 2.Brightness — -nnnno+ Adjust the brightness for copies. See 1. (Continued) -nnnon+ -nnonn+* -nonnn+ -onnnn+ 3.Contrast — -nnnno+ -nnnon+ Adjusts the contrast for copies. -nnonn+* -nonnn+ -onnnn+ 1 See Advanced User's Guide. The factory settings are shown in Bold with an asterisk. Level 1 Level 2 Level 3 Options Descriptions Page 3.Printer 1.Print Options 1.Internal Font — Prints a list of the machine’s internal fonts.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 3.Network 1.TCP/IP 1.Boot Method — Auto* Chooses the Boot method that best suits your needs. (For DCP-7065DN) Static RARP BOOTP DHCP 2.IP Address — [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. 3.Subnet Mask — [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4.Gateway — [000-255]. [000-255]. [000-255]. [000-255] Enter the Gateway address. 5.
Level 1 Level 2 Level 3 Level 4 Options Descriptions 3.Network 1.TCP/IP — Primary (For DCP-7065DN) (Continued) 7.WINS Server Specifies the IP address of the primary or secondary WINS server. [000-255]. [000-255]. [000-255]. [000-255] (Continued) Secondary [000-255]. [000-255]. [000-255]. [000-255] 8.DNS Server — Primary [000-255]. [000-255]. [000-255]. [000-255] Specifies the IP address of the primary or secondary DNS server. Secondary [000-255]. [000-255]. [000-255]. [000-255] 9.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 4.Network 1.Wired LAN 1.TCP/IP 1.Boot Method Auto* Chooses the Boot method that best suits your needs. (For HL-2280DW) Static RARP BOOTP DHCP 2.IP Address [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. 3.Subnet Mask [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4.Gateway [000-255]. [000-255]. [000-255]. [000-255] Enter the Gateway address. 5.
Level 1 Level 2 Level 3 Level 4 Options Descriptions 4.Network 1.Wired LAN 2.Ethernet — Auto* Chooses the Ethernet link mode. (For HL-2280DW) (Continued) 100B-FD (Continued) 100B-HD 10B-FD 10B-HD 3.Wired Status — Active 100B-FD Active 100B-HD You can see the current wired status. Active 10B-FD Active 10B-HD Inactive Wired OFF 2.WLAN 4.MAC Address — — Shows the MAC address of the machine. 5.Set to Default — a Reset Restore the wired network setting to factory default. 6.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 4.Network 2.WLAN 1.TCP/IP 7.WINS Server Primary Specifies the IP address of the primary or secondary WINS server. (For HL-2280DW) (Continued) (Continued) (Continued) [000-255]. [000-255]. [000-255]. [000-255] Secondary [000-255]. [000-255]. [000-255]. [000-255] 8.DNS Server Primary [000-255]. [000-255]. [000-255]. [000-255] Specifies the IP address of the primary or secondary DNS server. Secondary [000-255].
Level 1 Level 2 Level 3 Level 4 Options Descriptions 4.Network 2.WLAN 5.WLAN Status 1.Status Active(11b) You can see the current wireless network status. (For HL-2280DW) (Continued) Active(11g) (Continued) Wired LAN Active WLAN OFF AOSS Active Connection Fail 2.Signal Strong Medium Weak You can see the current wireless network signal strength. None 3.SSID — You can see the current SSID. 4.Comm. Mode Ad-hoc You can see the current Communication Mode. Infrastructure 0.
Menu and features Level 1 Level 2 Level 3 Options Descriptions 3.Machine Info. 1.Serial No. — — You can check the serial number of your machine. 69 2.Page Counter — Total You can check the number of total pages the machine has printed during its life. See 1. (For DCP-7060D) 4.Machine Info. List (For DCP-7065DN) Copy 5.Machine Info. (For HL-2280DW) Print 3.User Settings — — 4.Network Config — — — — — — Page (For DCP-7065DN and HL-2280DW) 5.WLAN Report (For HL-2280DW) 4.
D Specifications D General D Note This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 32 MB LCD (liquid crystal display) 16 characters 2 lines Power Source 110 - 120 V AC 50/60 Hz Power Consumption 1 Peak: 1080 W Copying: 2 Approx. 445 W at 25 C (77 F) Ready: Approx.
Specifications Dimensions DCP-7065DN D 12.45 in. (316 mm) 15.7 in. (398.5 mm) 15.95 in. (405 mm) DCP-7060D/HL-2280DW D 10.6 in. (268 mm) 15.95 in. (405 mm) Weight With Consumables: Noise level Sound power 15.7 in. (398.5 mm) (For DCP-7060D) 10.1 kg (22.3 lb) (For DCP-7065DN) 11.4 kg (25.1 lb) (For HL-2280DW) 10.3 kg (22.7 lb) Operating (For DCP-7060D) LWAd = 6.74 B (A) / (For DCP-7065DN / HL-2280DW) LWAd = 6.81 B (A) Standby: LWAd = 4.
Temperature Humidity ADF (automatic document feeder) Operating: 50 F to 90.5 F (10 to 32.5 C) Storage: 32 F to 104 F (0 to 40 C) Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) Up to 35 pages (Staggered) 20 lb (80 g/m2) (For DCP-7065DN) Document Size Document Size (Single-sided) D ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) (For DCP-7065DN) ADF Length: 5.8 to 14 in. (147.3 to 355.6 mm) (For DCP-7065DN) 84 Scanner Glass Width: Max. 8.5 in.
Specifications Print media Paper Input D Paper Tray Paper Type: Plain Paper, Thin Paper or Recycled Paper Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal 3 and Folio 3 Paper Weight: 16 to 28 lb (60 to 105 g/m2) Maximum Paper Tray Capacity: Up to 250 sheets of 20 lb (80 g/m2) Plain Paper Manual Feed Slot (Manual) Paper Type: Envelope, Labels 1, Thin Paper, Thick Paper, Thicker Paper, Recycled Paper, Bond Paper or Plain Paper Paper Size: Width
Copy D Color/Monochrome Monochrome Copy Width Max. 8.3 in.
Specifications Scanner D Color/Mono Yes/Yes TWAIN Compliant Yes (Windows® 2000 Professional/Windows® XP/ Windows® XP Professional x64 Edition/Windows Vista®/ Windows® 7) Mac OS X 10.4.11, 10.5.x, 10.6.x 1 WIA Compliant Yes (Windows® XP/Windows Vista®/Windows® 7) Color Depth 48 bit internal / 24 bit external color Resolution Up to 19200 19200 dpi (interpolated) 2 Up to 600 2400 dpi (optical) (from Scanner Glass) Up to 600 600 dpi (optical) (from ADF (For DCP-7065DN)) Scanning Width Max.
Printer D Automatic 2-sided (Duplex) Print Yes Emulations (For HL-2280DW) PCL6 Resolution 600 dpi 600 dpi, HQ1200 (2400 600 dpi) quality Print Speed (Duplex) Up to 5 pages/minute (Letter size) 1 Print Speed (For DCP-7060D) Up to 24 pages/minute (Letter size) 1 (For DCP-7065DN and HL-2280DW) Up to 27 pages/minute (Letter size) 1 First Print Out Time 1 88 Less than 8.5 seconds (from Ready mode and standard tray) The print speed may vary depending on the type of document you print.
Specifications Interfaces D USB We recommend using a USB cable (Type A/B) that is no longer than 6 feet (2 meters) long. 1 2 Ethernet 3 Use an Ethernet UTP cable category 5 or greater. (DCP-7065DN / HL-2280DW) Wireless LAN (HL-2280DW) IEEE 802.11 b/g (Infrastructure / Ad-hoc Mode) 1 Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third-party USB ports are not supported.
Computer requirements D Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Windows® Operating System 1 90 Processor Minimum Speed Minimum Recommended RAM RAM Windows® Intel® 2000 Pentium® II Professional 4 or equivalent 64 MB Windows® XP Home 2 5 Windows® XP Professional 2 5 128 MB 256 MB Hard Disk Space to install For Drivers For Applications 150 MB 500 MB 1.
Specifications Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Processor Minimum Speed Minimum Recommended RAM RAM Windows Server® 2003 (print only via network) Intel® Pentium® III or equivalent 256 MB 512 MB Windows Server® 2003 x64 Edition (print only via network) 64-bit (Intel®64 or AMD64) supported CPU Windows Server® 2008 (print only via network) Intel® Pentium® 4 or equivalent 64-bit (Intel®64 or AMD64) supported CPU 512 MB 2 GB
Consumable items Toner Cartridge Drum Unit Starter Toner Cartridge: Approx. 700 pages (Letter) 1 Standard Toner Cartridge: TN-420 Approx. 1,200 pages (Letter) 1 High-Yield Toner Cartridge: TN-450 Approx. 2,600 pages (Letter) 1 DR-420 Approx. 12,000 pages (Letter) 2 1 Approx. cartridge yield is declared in accordance with ISO/IEC 19752. 2 Drum yield is approximate, and may vary by type of use.
Specifications Network (LAN) (DCP-7065DN / HL-2280DW) D Note For details about the full Network specifications, see the Network User's Guide. LAN You can connect your machine to a network for Network Printing and Network Scanning. Also included is Brother BRAdmin Light 1 Network Management software.
E Index A E Accessories and supplies .......................... ii ADF (automatic document feeder) using .....................................................21 Apple Macintosh See Software User's Guide Envelopes ............................. 12, 16, 17, 19 Error messages on LCD .......................... 40 Drum Error ............................................ 36 Drum Stop ............................................ 36 Duplex Disabled ................................... 41 Init Unable XX ..........
M Macintosh See Software User's Guide Machine information how to reset the machine ......................69 reset functions ......................................69 serial number ........................................69 Maintenance, routine replacing drum unit ............................................35 toner cartridge ....................................29 Menu Table ..............................................72 Mode, entering copy ......................................................
W Warranties Canada .................................................. vi Notice-Disclaimer ................................... iii USA ........................................................ iv Windows® See Software User's Guide World Wide Web .........................................
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
