Operation Manual

Troubleshooting
43
B
No Paper Fed The machine is out of paper or paper
is not correctly loaded in the paper
tray.
Do one of the following:
 Refill the paper in the paper tray,
and then press Mono Start or
Colour Start.
 Remove and reload the paper,
then press Mono Start or
Colour Start. (See Loading
paper and other print media
on page 10.)
The paper tray was not fully inserted. Remove the paper tray and re-install
it until it locks into place, and then
press Mono Start or Colour Start on
the control panel.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
(See Advanced User’s Guide:
Cleaning the paper pick-up rollers.)
The Jam Clear Cover is not closed
correctly.
Make sure the Jam Clear Cover is
closed evenly at both ends. (See
Printer jam or paper jam on page 45.)
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
paper jam on page 45.
If this error occurs often during
2-sided printing, the paper feed
rollers may be stained with ink. Clean
the paper feed rollers.
(See Advanced User’s Guide:
Cleaning the paper feed rollers.)
Out of Memory The machine's memory is full. If a copy operation is in process:
 Press Stop/Exit and wait until the
other operations that are in
process finish, and then try again.
 Press Mono Start or
Colour Start to choose
Partial Print to copy the
pages scanned so far.
Error Message Cause Action