OWNER'S MANUAL FAX-775 FAX-775Si
If You Need to Call Customer Service Please complete the following information for future reference: Model: FAX-775, FAX-775Si (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the underside of the unit. Retain this Owner’s Manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service. ©1996-2003 Brother Industries, Ltd.
Brother Numbers IMPORTANT NOTE: For technical help, you must call the country where you bought the fax machine. Calls must be made from within that country. Register your product (USA only) By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system receive faxed instructions and an Index of fax back subjects. In USA only: 1-800-521-2846 The Brother fax back system number has been preprogrammed on One-Touch key 1.
Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: • This limited warranty ("warranty") is given only to the original end-use/retail purchaser (referred to in this warranty as "Original Purchaser") of the accompanying product, consumables and accessories (collectively referred to in this warranty as "this Product").
Brother® One Year Limited Warranty and Replacement Service (USA only) provided such replacement products conform to the manufacturer's specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship.
Table of Contents 1 2 Introduction ..................................................................................... 1-1 Using This Manual ..................................................................... 1-1 Finding Information............................................................. 1-1 Conventions Used in this Manual........................................ 1-1 FAX-775 and FAX-775Si Control Panel Overview .................. 1-2 About Fax Machines ............................................
Connecting an External Telephone Answering Device (TAD) ................................................................................ 2-9 Sequence ......................................................................... 2-9 Connections................................................................... 2-10 Outgoing Message (OGM) on an External TAD .......... 2-10 Connecting an External Telephone.................................... 2-10 3 4 5 viii On-Screen Programming...............................
Setting Paper Size................................................................ 5-4 Advanced Receiving Operations................................................ 5-5 Operation from External or Extension Telephone............... 5-5 For FAX/TEL Mode Only .............................................. 5-5 Changing Remote Codes................................................. 5-5 To Change Remote Codes .............................................. 5-5 Printing a Fax in Memory...............................
Broadcasting ........................................................................ 7-6 Pause.................................................................................... 7-7 Hold ..................................................................................... 7-7 Tone/Pulse (For Canada Only) ............................................ 7-7 8 9 10 x Telephone Services .......................................................................... 8-1 Custom Features ............................
Customizing the Transmission Verification Report .......... 10-1 Setting the Fax Activity Report Interval ........................... 10-1 Using the Reports Key....................................................... 10-2 11 12 13 14 15 Important Information ................................................................. 11-1 Standard Telephone and FCC Notices ..................................... 11-1 These notices are in effect on models sold and used in the United States only. ......................
Using Remote Retrieval Access Code........................................R-3 Calling for Messages.......................................................R-3 Retrieving Memory Status List .......................................R-3 Remote Retrieval Access Card .......................................R-3 Retrieving Fax Messages ................................................R-4 Changing Fax Forwarding Number ................................
1 Introduction Using This Manual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual. Additionally, your fax machine has a Reports Key. Press Reports to display HELP LIST, and then press Menu/Set to print a list of basic operational steps and explanations.
FAX-775 and FAX-775Si Control Panel Overview 18 1 2 17 3 16 15 4 5 6 1 7 8 Reports 9 10 11 6 Access the Reports menu so you can select a report to print: Help List, Auto Dial, Fax Activity, Transmission, User Settings and Memory Status List. 2 3 4 7 These four keys give you instant access to eight previously stored phone numbers. 8 Shift 9 Redial/Pause Re-dial the last number called. Also inserts a pause in autodial numbers.
12 Receive Mode Use to select how fax machine will handle incoming calls. 13 Resolution Sets the resolution when you send a fax or make a copy. 14 Fax Start Starts an operation, such as sending a fax. 15 Quick-Scan Lets you take advantage of memory transmission. 16 Navigation Keys: Menu/Set Lets you access the Menu and Programming mode and stores your settings in the fax machine. or Press to scroll forward or backward to set a menu selection.
About Fax Machines If you’re a first-time fax machine user, fax operation might seem a little mysterious. You’ll soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily. Custom Features Do You Have Voice Mail on the Phone Line? If you have Voice Mail on the phone line on which you will install your new fax machine, there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls.
The receiving fax responds with fax receiving tones—loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVE. If your fax machine is set to the FAX ONLY Mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your fax machine continues to send the “chirps” for about 40 seconds, and the LCD continues to display RECEIVE. To cancel the receiving mode, press Stop/Exit.
2 Location and Connections Caution • Never install telephone wiring during a lightning storm. • We recommend that this product be used with a surge protection device to protect the product against lightning storms. • Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location. • Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface.
Packing List Make sure you have the following items: : Document Support Paper Wire Extension Telephone Line Cord Starter Print Cartridge in the machine (Up to 30 pages) Telephone Handset Handset Curled Cord StartCard/ Quick Reference Card Owner’s Manual One Touch Name Label Note 1 2 5 3 6 4 7 8 If an item is missing, call Brother Customer Service at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). See Ordering Accessories and Supplies on page ii for the correct item numbers.
Assembly Attach the Document Support Insert the document support into the openings as shown in the illustration below. Document Support Attach the Paper Wire Extension Attach the paper wire extension.
Load the Paper The paper cassette can hold about 100 sheets of 20-lb. paper. 1 2 Open the paper cover. 3 Close the paper cover. Place up to 100 sheets of paper in the paper holder. Do not allow the level of paper to pass the maximum paper line on the paper guides. Maximum Paper Line Paper Cover Paper Guides Acceptable Paper Size: Letter, Legal and A4 Weight: 17 lb. – 24 lb. Thickness: .0031 inches – .
Connections Connecting the Machine Connect the handset power cord and telephone line. 1 Connect the Handset. Connect the curled handset cord to the bottom of the handset and to the left of the machine. 2 3 Connect the power cord. Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE on the left of the machine. Connect the other end to a modular wall jack. WARNING ■ This machine must be grounded using a three-prong plug.
Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order. Your fax machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away.
Installing Brother Machine, External Two-Line TAD and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the Brother machine on Line 2, which is our assumption in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2.
If You Are Installing the Fax Machine to Work with a PBX: 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX. 2 If all incoming calls will be answered by a switchboard operator, it is recommended that the Answer Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls.
Connecting an External Telephone Answering Device (TAD) Sequence You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the fax machine, the TAD answers all calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the fax machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.
Connections The external TAD must be plugged into the back of the fax machine, into the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack. 1 Plug the telephone line cord from the wall jack into the left side of the fax machine, in the jack labeled LINE. 2 Plug the telephone line cord from your TAD into the left side of the fax machine, in the jack labeled EXT.
3 On-Screen Programming 3 User-Friendly Programming We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the menu selections your fax machine has to offer. Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine. All you need to do is follow the prompts as they guide you through the menu selections and programming options.
Navigation Keys * Access the Menu * Go to next menu level * Accept an option * Scroll through the current menu level * Back to previous menu level * Forward to next menu level * Exit the Menu You can access the menu mode by pressing Menu/Set. When you enter the Menu, the LCD scrolls: Then press 1 for Initial Setup Menu—OR— Press 2 for Setup Receive Menu—OR— Press 3 for Setup Send Menu—OR— Press 4 for Cancel Job SELECT & SET 1.INITIAL SETUP 2.SETUP RECEIVE 3.SETUP SEND 4.
To access the menu, press Menu/Set. to accept Stop to Exit Main Menu 1. INITIAL SETUP Menu Selections Options Descriptions Page — Enter date and time for the LCD display and heading on fax transmissions. 4-1 — Program your name, fax number and telephone number to appear on each transmitted page. 4-1 1. DATE/TIME 2. STATION ID 3. BEEPER OFF Adjusts beeper volume. HIGH 4-4 LOW 4.
To access the menu, press Menu/Set. to accept Stop to Exit Main Menu 2. SETUP RECEIVE (Continued) Menu Selections 4. REMOTE CODE Options ON ( 51, #51) OFF 5. REDUCTION 6. PAPER Descriptions Page Activate and deactivate the fax machine from a remote location. You can also personalize these codes. 5-5 AUTO 100% 93% 87% 75% Reduces size of image. LETTER Selects size of paper for fax receiving 5-4 LEGAL 5-4 A4 7. POLLING RX ON Sets up your fax machine to poll another fax machine.
Menu/Set. To access the menu, press to accept Stop to Exit Main Menu 3. SETUP SEND (Continued) Menu Selections Options 7. DELAYED FAX — 8. POLLED TX ON OFF 4. CANCEL JOB 6-4 Sets up your fax machine with a document to be retrieved by another fax machine. 6-5 — Cancel a delayed fax or polling job. 6-5 — — Send a fax now, even if you have the machine set to send a fax later, or it you have it set for polling.
To access the menu, press Menu/Set. to accept Stop to Exit Main Menu 8. REMOTE FAX OPT Menu Selections 1. FAX FWD/ PAGING Options OFF FAX FORWARD Descriptions Page Sets the fax machine to forward fax messages –OR–to call your pager. R-1 Stores incoming faxes in memory for remote retrieval. R-2 Personalizes code for retrieving faxes. R-2 Prints incoming faxes stored in the memory. 5-6 PAGING 2. FAX STORAGE ON OFF 3. REMOTE ACCESS 159 4. PRINT FAX 0. TEL SERVICE — 1.
4 Initial Setup Getting Started After you have assembled your machine using the Brother StartCard, continue the initial setup by programming the rest of the initial settings. Setting Date and Time Your fax machine displays the date and time, and prints it on every fax you send. In the event of a power failure, the fax machine maintains date and time information for up to two hours. All other settings remain unaffected. 1 2 Press Menu/Set, 1, 1. 1.
5 Press Stop/Exit. The LCD returns to the date and time. Details for Entering Text When you are setting certain functions, such as the Station ID, you may need to enter text into the fax machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0, # and don’t have printed letters because they are used for special characters or operations. By pressing the appropriate number on the dial pad the correct number of times, you can access the character you want.
Special Characters and Symbols Press , # or 0 repeatedly or press to move the cursor under the special character or symbol you want. Then press Menu/Set to select it. Press for (space) ! “ # $ % & ’ ( ) +,-.
Setting Beeper Volume You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When the beeper is set to LOW or HIGH, the fax machine beeps every time you press a key or make an error, and at the end of fax sending or receiving. 1 Press Menu/Set, 1, 3. 2 Press or to select your setting, and then press Menu/Set. 3 Press Stop/Exit. 3.
Setting Volume Amplify Please carefully read Setting the Handset Volume before you do the following steps: 1 Press Menu/Set, 1, 4. 4.VOLUME AMPLIFY 2 Press or to select VOL AMPLIFY:OFF? if VOL AMPLIFY:OFF? none of the users are hearing-impaired and go to Step 4—OR—If some or all of the users are hearingimpaired, select VOL AMPLIFY:ON? and then press Menu/Set.
Setting Tone/Pulse Dialing Mode (For Canada Only) Your fax machine comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. 1 Press Menu/Set, 1, 5. 5.TONE/PULSE 2 Press or to select TONE or PULSE, DIALING:TONE? and then press Menu/Set. DIALING:PULSE? 3 Press Stop/Exit. Setting Up Your Area Code (For USA Only) You must set up your area code in Caller ID. 1 2 Press Menu/Set, 0, 2. 2.
5 Setup Receive Basic Receiving Operations Select Receive Mode MANUAL—You must answer all calls yourself. If you hear fax tones, press Fax Start to begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing. (See Distinctive Ring, page 8-1.) FAX ONLY—The fax machine automatically answers every call as a fax call. You cannot receive a voice call, but you can dial out and make a voice call. FAX/TEL—The fax machine automatically answers every call.
To Select or Change Your Receive Mode 1 Press Receive Mode. The LCD shows your current selection. FAX ONLY FAX/TEL TAD:ANSWER MACH. MANUAL 2 Continue to press Receive Mode until your new selection appears. After two seconds, the LCD returns to the date and time, along with your new Receive Mode setting. If you’re changing Receive Mode while in another operation, the LCD returns to the current operation.
Setting F/T Ring Time You need to determine how long the fax machine will notify you with its special double-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same line ring the special double-ring. However, you can answer the call on any phone on the same line as the fax machine. 1 Press Menu/Set, 2, 2. 2.
Printing a Reduced Incoming Original You can always reduce the size of an incoming fax to a fixed percentage, regardless of the size of the paper (up to legal) in your fax machine. If you choose AUTO, your machine chooses the level of reduction for you. 1 Press Menu/Set, 2, 5. 2 Press or to select the reduction ratio you want (AUTO, 100%, 93%, 87% or 75%), 5.REDUCTION and then press Menu/Set. Choose 100% if you don't want a reduction. 3 Press Stop/Exit.
Advanced Receiving Operations Operation from External or Extension Telephone If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax Receive Code. When you press the Fax Receive Code 5 1, the fax machine starts to receive a fax. (See Easy Receive, page 5-3.) If the fax machine answers a voice call and double-rings for you to take over, use the Telephone Answer Code # 5 1 to take the call at an extension phone.
Printing a Fax in Memory If you have Fax Storage ON for remote retrieval, you can still print a fax in the memory when you are at your machine: 1 2 3 Press Menu/Set, 8, 4. 4.PRINT FAX Press Fax Start. Press Stop/Exit. (See Turning On Fax Storage, page R-2.) Polling Polling is the process of retrieving faxes from another fax machine. You can use your fax machine to “poll” other machines, or you can have someone poll your machine.
6 Setup Send Automatic Document Feeder (ADF) ■ Originals must be between 5.8 and 8.5 inches wide and between 5.9 and 23.7 inches long. Your fax machine can scan an image only 8.2 inches wide, regardless of the paper width. ■ Make sure you place the original face down, top edge first. ■ Adjust the paper guides to fit the width of your original. Paper Guides ■ The automatic document feeder (ADF) can hold up to 10 pages, feeding each one individually through the fax machine.
Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. 1 2 Place the original face down in the ADF. 3 Enter the fax number you want to call. (You can enter the digits using the dial pad, or you can enter a One Touch or Speed Dial number, or you can call using Search/Speed Dial.) (See One Touch Dialing, page 7-4 and Search, page 7-6.) 4 5 When you hear the fax tone, press Fax Start.
Quick Scan Fax Transmission You can scan a fax into the fax machine’s memory to be sent as soon as the scan is complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your original. If you get an OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to cancel the scan.
Advanced Sending Operations Overseas Mode If you have difficulty sending a fax overseas, use the Overseas mode. After you send a fax using this feature, the feature turns itself off. 1 2 Place the original face down in the ADF. 3 Press or to select ON (or OFF), and then press Menu/Set. 4 Press 1 if you want to select additional settings. The LCD returns to the Setup Send menu—OR—Press 2 if you are finished choosing settings, and then go to Step 5. 5 6 Enter the fax number you’re calling.
Setting Up for Polled Transmit Polled Transmit is when you set up your fax machine to wait with an original so another fax machine can retrieve it. For more information call our Brother fax back system at 1-800-521-2846 (in USA only) and request the Index. (See Features That Are Not in the Manual, page 6-6 for details.) Canceling a Scheduled Job You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit. 1 Press Menu/Set, 4. Any waiting jobs appear on the LCD.
Features That Are Not in the Manual (Call Brother fax back system - USA only) Your machine has additional features and operations that are not included in this manual. To receive faxed instructions, please call our automated Brother fax back system at 1-800-521-2846 and request the Index.
7 Auto Dial Numbers and Dialing Options Storing Numbers for Easy Dialing You can set up your fax machine to do three types of easy dialing: One Touch, Speed Dial, and Groups for Broadcasting of faxes. If you lose electrical power, auto dial numbers in memory will not be lost. Storing One Touch Dial Numbers You can store eight fax/phone numbers that you can dial by pressing one key (and Fax Start). To access numbers 05 to 08, hold down Shift. You also can store names with these numbers.
6 Return to Step 2 to store another One Touch number—OR—Press Stop/Exit. When you dial an AUTO DIAL number the LCD shows the name you’ve stored, or if you haven’t stored a name, the number you’ve stored. If you must wait for another dial tone at any point in the dialing sequence, store a pause at that place in the number by pressing Redial/Pause. Each key press adds a 3.5 second pause. You can use chain dialing to store long dialing sequences.
Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the LCD shows the current name stored there, then prompts you to either 1. CHANGE—OR—2. EXIT. 1 2 Press 1 to change the number stored, or press 2 to exit without making a change. Enter a new number. • If you want to erase the whole number, press Stop/Exit when the cursor is to the left of the digits. The letters above and to the right of the cursor are deleted.
Dialing Options You can use your fax machine to make voice telephone calls by dialing manually or by using Search, One Touch or Speed Dial memory. You can use the handset to make and receive calls. When you dial an auto dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored. Manual Dialing Manual dialing is simply pressing all of the digits of the phone number. 1 2 3 Pick up the handset—OR—Press Hook. 4 To hang up, replace the handset.
Speed Dialing 1 Pick up the handset—OR—Press Hook. (See Storing Speed Dial Numbers, page 72.) 2 When you hear a dial tone, press Search/Speed Dial, press #, and then press the two-digit Speed Dial number. 3 If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pick up the handset.) 4 To hang up a voice call, replace the handset.
Search You can search for names you have stored in One Touch and Speed Dial memories. Names are shown alphabetically or numerically. (See Storing One Touch Dial Numbers, page 7-1 and Storing Speed Dial Numbers, page 7-2.) 1 Press Search/Speed Dial, and then enter the first letter of the name. 2 Press 3 4 5 When the LCD shows the name you want to call, pick up the handset for a voice call. 6 When the call is over, hang up to end the call. or to search alphabetically and or to search numerically.
Pause Press Redial/Pause to insert a pause between numbers. Each key press adds a 3.5 second delay. Hold 1 2 3 Press Hold/Caller ID to put a call on Hold. You can put down the handset without disconnecting the call. Pick up the fax machine handset to release the call from Hold. Picking up an extension handset will not release the call from Hold. Tone/Pulse (For Canada Only) If you have pulse dialing service but need to send tone signals (for example, for telephone banking), follow the directions below.
8 Telephone Services Custom Features Your fax machine supports the Distinctive Ring, Caller ID and Call Waiting/Caller ID telephone services offered by some telephone companies. If you have Voice Mail only, Call Waiting, RingMaster, an answering service, or an alarm system custom feature on your telephone line, it may create a problem in the operation of your fax machine. (See Custom Features on a Single Line, page 12-8.) If you have Voice Mail on your phone line, please read the following carefully.
Do You Have Voice Mail? If you have Voice Mail on the phone line you will install your new fax machine on, there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls. However, this Distinctive Ring feature allows the use of more than one number on your line, so both Voice Mail and the fax machine can coexist peacefully. If each one has a separate phone number, neither will interfere with the other’s work.
VERY IMPORTANT If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the fax machine in MANUAL mode at all times while using the distinctive ring feature. Here’s why: Manual mode will never pick up a call by itself, since it is «Neutral ». When the fax machine is in this « neutral » mode, the Distinctive Ring Feature can be activated. The distinctive ring feature is actually an answering mode.
Printing the Caller ID Log 1 2 Press Hold/Caller ID. CALLER ID LOG To print the Caller ID Log, press Fax Start. PRESS START KEY Viewing the Caller ID Log 1 Press Hold/Caller ID. CALLER ID LOG 2 After two seconds, press or to scroll 01)MARY HENDERSON 02)TOM HENDERSON 03)ABC COMPANY through the Caller ID Log. 3 4 When you want to see detailed information for a displayed ID (phone number and date and time call was received) press Menu/Set.
This feature may not be available in certain areas of USA and Canada. If your dialing plan does not follow the standard 1 + area code + 7-digit number dialing system for calling outside your area code, you may experience problems returning calls automatically from the Caller ID Log. Your fax machine will automatically dial “1” plus the area code for any number that does not originate in your area code.
Call Waiting Caller ID The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service offered by many local telephone companies. This feature displays the telephone number (or name, if available) of Call Waiting callers on your fax machine’s LCD. 1 To answer a Call Waiting signal while you’re talking on the phone, ask the other party if you can put them on Hold to catch the other call. The LCD shows the Caller ID. 2 3 Press Search/Speed Dial to switch to the second call.
Registration with CallManage Requires Change Your Carrier Selection Before using the CallManage IP $aver™ feature, you must register for this service with CallManage, Inc. • Register via the web at: www.callmanage.com/brother—OR—Call 1-877-717-2722. A Customer Service Representative will ask you a number of simple questions required to set up your account (such as name, address, phone number, etc. for billing purposes).
Customer Support If you have questions or want more information, visit CallManage on the web at www.callmanage.com/brother or call CallManage at 1-877-717-2722. Disclaimer In order to use the CallManage feature you must register for the service through CallManage, Inc. or its authorized agent, either on the web at www.callmanage.com/ brother or by calling (toll free) 1-877-717-2722. This registration process will include selecting CallManage, Inc. or its underlying carrier as your carrier of record.
9 Making Copies Copy Functions To make a single copy that is not reduced, enlarged or sorted, you have to press only the Copy key. The default resolution for a single copy is Super Fine. Set the resolution to PHOTO for photographs. Using the fax machine as a Copier You can use the fax machine as a copy machine, making up to 99 copies at a time. The scannable area of your fax machine begins at approximately 1/6” - 1/8” (3 mm - 4 mm) from the edge of the paper.
3 4 Enter the number (1–99) of copies you want. Press Copy. If you are making multiple copies and get an OUT OF MEMORY message while you are scanning the first page, press Stop/Exit to cancel the job. Then make a single copy. If you pressed Sort and the OUT OF MEMORY message appears while scanning subsequent pages, you can press Copy to copy the portion that is in memory, or press Stop/Exit to cancel. To restart the copy job using less memory, press Copy for stacked copies.
10 Printing Reports FAX Settings and Activity Two reports require initial setup in the Menu Table: Transmission Verification Report and Fax Activity Report Interval. For initial setup: Press Menu/Set, 7, 1 1.TRANSMISSION —OR— Press Menu/Set, 7, 2 2.ACT.INTERVAL Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax.
3 Enter the time to begin printing, in 24-hour format, and then press Menu/Set. (For example: enter 19:45 for 7:45 PM.) 4 Press Stop/Exit. Using the Reports Key Press Reports, then press or to select the report you want, and then press Menu/Set. Six reports are available: 1.HELP LIST 2.AUTO DIAL 3.FAX ACTIVITY 4.TRANSMISSION 5.USER SETTINGS 6.MEMORY STATUS Note 10 - 2 Prints the Menu Table and programming instructions so you can see at-a-glance how to quickly program every menu selection.
11 Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing aid compatible. When programming emergency numbers and/or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. ■ Perform such activities in the off-peak hours, such as early morning or late evening. This equipment complies with Part 68 of FCC Rules.
International Energy Star Compliance Statement The purpose of the International Energy Star Program is to promote the development and popularization of energy-efficient office equipment, which includes computers, monitors, printers, facsimile receivers and copy machines world-wide. As an International Energy Star partner, Brother Industries, Ltd. has decided that this product meets the guideline of the program.
The serial number may be found on the label affixed to the bottom of the unit. For your convenience, note the number below and retain this Owner’s Manual to serve as a permanent record of your purchase, in the event of a theft or fire, or for future reference. Important Safety Instructions 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product.
D 17 11 - 4 If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. E If the product has been dropped or the cabinet has been damaged. F If the product exhibits a distinct change in performance, indicating a need for service.
and 12 Troubleshooting Routine Maintenance Troubleshooting If you can’t resolve a difficulty with your fax machine using the manual, please see page i for Brother Numbers to call for assistance. The fax machine has a mechanical problem.
Error Messages You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems by yourself. If you need additional help, call the Brother fax back system. ERROR MESSAGE CHECK CARTRIDGE RESET OR REPLACE CHECK DOCUMENT CAUSE/ACTION The machine is out of ribbon or the print cartridge is not properly installed.
ERROR MESSAGE OUT OF MEMORY ERASE MESSAGE OUT OF MEMORY PRINT:PRESS COPY OUT OF MEMORY QUIT:PRESS STOP OUT OF MEMORY SEND:PRESS START OUT OF MEMORY QUIT:PRESS STOP PAPER JAM CAUSE/ACTION The memory capacity has been exceeded. Print the faxes stored in memory to delete them. Then try again. (See “Printing a Fax in Memory”, page 5-6.) There is not enough memory available to perform your copy operation. Press Stop/Exit. Print the faxes stored in memory to delete them. Then try again.
2 Open the front cover, and then open the top cover by pressing the blue levers on both sides of the top cover. Blue Lever Top Cover Front Cover 3 Pull the jammed paper gently from the paper feeder toward the back of the fax machine. If the paper remains jammed, then pull it toward the front of the machine. Top Cover Front Cover 4 5 6 7 8 12 - 4 Remove the print cartridge and turn the spool to tighten the ribbon. Re-install the cartridge. Close the top cover. Close the front cover. Load the paper.
Replacing the Print Cartridge Note 1 You can reuse the print cartridge until it breaks. If you purchased refill ribbons, follow the instructions that came with them. Open the front cover, and then open the top cover by pressing the blue levers on both sides of the top cover. Blue Lever Top Cover Front Cover 2 Remove the old print cartridge containing the used ribbon and dispose of it. Top Cover Front Cover 3 Remove the plastic stopper from the new print cartridge.
4 Turn the black spool on the right clockwise to tighten the ribbon as shown. Recessed Arrow Black Spool 5 Install the new print cartridge by inserting the recessed the cartridge into its four holders. first, and then placing Top Cover Front Cover 6 7 Press down on both sides of the top cover to close it securely. Close the front cover. You can save money by purchasing the 2-PK Refill Ribbon Rolls (PC302RF). Installation instructions will be included.
Phone Line or Connections Fax Machine Does Not Answer When Called Make sure the fax machine is in the correct receiving mode for your setup (either FAX, FAX/TEL or TAD). Check for dial tone. If possible, call your fax machine to hear it answer. If there is still no answer, check the telephone line cord connection. (See Connecting the Machine, page 2-5 and Connect the telephone line.) Connect a standard telephone handset to the fax machine telephone jack.
Handling Incoming Calls Double-Ring in FAX/TEL Mode The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the fax machine handset or answer from an extension phone, and then press your fax machine’s Telephone Answer Code (default setting is #51). (See For FAX/TEL Mode Only, page 5-5.) Transferring a Call to the Fax Machine If you have answered the fax machine handset, press Fax Start and hang up immediately.
Routine Maintenance Cleaning the Scanner Before cleaning, unplug the power cord for safety. Clean the white bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth. Be careful not to bend the spring plate or drop anything into the fax machine. White bar Glass Strip Spring Plate Cleaning the Print Head Before cleaning, unplug the power cord for safety.
Packing and Shipping the fax machine Whenever you transport the fax machine, use the packing materials that came with your fax machine. If you do not pack the fax machine correctly, you could void your warranty. 1 Note 2 Note 3 Unplug the fax machine from the AC outlet. Do not unplug the fax machine after a print job until you hear the final click. Remove the paper wire extension, document support, telephone line cord and handset, and pack them.
Specifications Type Desktop Facsimile Transceiver Compatibility ITU-T Group 3 Coding System Modified Huffman (MH) Modem Speed 9600/7200/4800/2400; Automatic Fallback Original Input Width 5.8 inches to 8.5 inches (148 mm to 216 mm) Scanning/Printing Width 8.
Index A Control Panel Overview ....................... 1-2 Accessories and Supplies .........................ii COPY (Multiple) ................................. 9-1 Alternating Displays .............................3-1 copy(ies) scannable area ...................... 9-1 Answering Machine (TAD) ..................2-9 Corrections (Entering Text) ................. 4-2 Assembly ..............................................2-3 Custom Telephone Features ................. 8-1 Auto Dial List ............
G Gray Scale ............................................ S-1 Groups (for Broadcasting) ............ 7-3, 7-6 Overseas Mode .....................................6-4 P Packing List (carton contents) ..............2-2 H Paging ..................................................R-1 Handset Volume ...................................4-4 Paper Size .............................................5-4 Help .......................................................1-1 Pause .........................................
SmartRing .............................................8-1 Sort ........................................................9-1 Speaker Volume ....................................4-5 Special characters .................................4-3 Specifications ....................................... S-1 Speed Dial (Changing) ..........................7-3 Speed Dial (Storing) .............................7-2 Speed Dialing ........................................7-5 Standard (Resolution) ...........................
Remote Fax Options Setting Up Fax Storage You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF. (See Turning On Fax Storage, page R-2.) Programming Paging Number When Paging is selected, your fax machine dials the pager number you’ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and let you know you have a fax message in the memory. 1 Press Menu/Set, 8, 1. 1.
Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your fax machine stores the received fax in memory. Then your fax machine phone number you’ve programmed, and forwards the fax message. 1 Press Menu/Set, 8, 1. 1.FAX FWD/PAGING 2 Press or FAX FORWARD? until the LCD shows FAX FORWARD?, and then press Menu/Set. 3 Enter the number of the fax machine where faxes will be forwarded (up to 20 digits), and then press Menu/Set. 4 Press Stop/Exit.
Using Remote Retrieval Access Code Calling for Messages Remote Retrieval Access Card You can call your fax machine from any touch tone phone (or remote Group 3 fax machine) and use a Remote Access Code and other button presses to retrieve fax messages. If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer.
Retrieving Fax Messages 1 2 3 4 Dial your fax number. When your machine answers, immediately enter your Remote Access Code (1 5 9 ). As soon as you hear two short beeps, use the dial pad to press 9 6 2. Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want your fax messages forwarded, and then press # #. You cannot use and # as dial numbers. However, if you want to store a pause, press #. 5 cannot be changed.
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA or CANADA only.
