Operation Manual

Troubleshooting and Routine Maintenance
163
B
Cleaning the paper pick-up
roller B
a Pull the paper trays completely out of
the machine.
b Unplug the machine from the electrical
socket and open the Outer Rear
Cover (1) and Inner Rear Cover (2) from
the back of the machine.
c Slightly moisten a soft, lint-free cloth
with water. Thoroughly wring the cloth
before using.
d Clean the paper pick up rollers (1) with
the cloth, using a side-to-side motion.
Slowly turn the rollers so that the whole
surface is cleaned.
e Use a dry, soft, lint free cloth to dry the
rollers, using a side-to-side motion.
Slowly turn the rollers so that the whole
surface is dried.
f Close the Inner Rear Cover and the
Outer Rear Cover.
Make sure the cover is closed correctly.
g Put the paper trays firmly back in the
machine.
h Re-connect the power cord.
i Do not use the machine again until the
rollers are dry.
Cleaning the print head B
To maintain print quality, the machine will
automatically clean the print head. You can
start the cleaning process manually if there is
a print quality problem.
Clean the print head and ink cartridges if you
get a horizontal line or blank text in the text or
graphics on your printed pages. You can
clean Black only, three colours at a time
(Cyan/Yellow/Magenta), or all four colours at
once.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
a Press .
b Press Cleaning.
c Press Black, Color or All.
The machine cleans the print head.
When cleaning is finished, the machine
will go back to the Ready screen
automatically.
Note
If you clean the print head at least five
times and the print has not improved, try
installing a new genuine Brother Branded
replacement cartridge for each problem
colour. Try cleaning the print head again
up to five more times. If the print has not
improved call your Brother dealer.
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