BASIC USER’S GUIDE MFC-7360N MFC-7460DN MFC-7860DW Not all models are available in all countries.
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-7360N, MFC-7460DN and MFC-7860DW (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada, only Visa and MasterCard are accepted.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty (“warranty”) is given only to the original end-user/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
Brother® One-Year Limited Warranty and Replacement Service (USA Only) refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer's specifications for new product/parts.
BROTHER MULTIFUNCTION CENTER® / FAX MACHINE LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother’s sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada.
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User’s Guides and where do I find it? Which manual? What’s in it? Safety and Legal Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Quick Setup Guide Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using. Basic User's Guide Learn the basic Fax, Copy and Scan operations and how to replace consumables.
Table of Contents (BASIC USER'S GUIDE) 1 General information 1 Using the documentation ....................................................................................... 1 Symbols and conventions used in the documentation .................................... 1 Accessing the Advanced User's Guide, Software User's Guide and Network User's Guide......................................................................................... 2 Viewing Documentation...............................................
5 Receiving a fax 27 Receive modes ....................................................................................................27 Choose the correct Receive Mode ................................................................27 Using receive modes ...........................................................................................29 Fax Only ........................................................................................................29 Fax/Tel...................................
9 How to print from a computer 49 Printing a document............................................................................................. 49 10 How to scan to a computer 50 Scanning a document .......................................................................................... 50 Scanning using the scan key ............................................................................... 50 Scanning using a scanner driver ..................................................................
D Specifications 124 General ..............................................................................................................124 Document Size ..................................................................................................126 Print media.........................................................................................................127 Fax.....................................................................................................................128 Copy .
Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM.
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1 General information Using the documentation 1 1 The following symbols and conventions are used throughout the documentation. Bold Bold style identifies keys on the machine control panel or computer screen. Italics Italicized style emphasizes an important point or refers you to a related topic. Courier New Courier New font identifies the messages shown on the LCD of the machine.
Chapter 1 Accessing the Advanced User's Guide, Software User's Guide and Network User's Guide a Turn on your computer. Insert the Documentation CD-ROM into your CD-ROM drive. For Windows® users, go to step c. Note (Windows® users) If the screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click index.html. b 2 (Macintosh users) Double-click the Documentation CD-ROM icon, and then double-click index.html. Click your country.
General information Presto! PageManager User’s Guide Note (Macintosh) • (Windows® users only) Your Web browser may display a yellow bar at the top of the page that contains a security warning about Active X controls. For the page to display correctly you must click on the bar, click Allow Blocked Content, then click Yes in the Security Warning dialog box. Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/brother/ PM9SEInstaller_BR_multilang.
Chapter 1 Accessing Brother Support (Windows®) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Installation CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our Web site (http://www.brother.com/) click Brother Home Page.
General information Accessing Brother Support (Macintosh) 1 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Installation CD-ROM. Double-click the Brother Support icon. The following screen will appear: To download and install Presto! PageManager, click Presto! PageManager. To register your machine from the Brother Product Register Page (http://www.brother.
Chapter 1 Control panel overview 1 MFC-7460DN and MFC-7860DW have the same keys.
General information 1 5 6 7 8 9 10 5 6 7 8 9 10 7
Chapter 1 1 One Touch keys These 4 keys give you instant access to 8 previously stored numbers. Shift Lets you access One Touch numbers 5 to 8 when held down. 2 FAX keys: Hook Press before dialing if you want to make sure a fax machine will answer, and then press Start. Also, press this key after you pick up the handset of an external telephone during the F/T ring (pseudo double-rings). Redial/Pause Redials the last number called.
2 Loading paper Loading paper and print media 2 2 Printing on plain paper, thin paper or recycled paper from the standard paper tray a The machine can feed paper from the standard paper tray or manual feed slot. 2 Pull the paper tray completely out of the machine. When you put paper into the paper tray, note the following: If your application software supports paper size selection on the print menu, you can select it through the software.
Chapter 2 b While pressing the green paper-guide release lever, slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots. Note For Legal or Folio size paper, press the release button in the bottom of the paper tray and then pull out the back of the paper tray. (Legal or Folio size paper is not available in some regions.) c Fan the stack of paper well to avoid paper jams and misfeeds.
Loading paper 1 Loading paper in the manual feed slot 2 You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper. 2 Note The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot. Printing on plain paper, thin paper or recycled paper from the manual feed slot a e Put the paper tray firmly back in the machine.
Chapter 2 b Open the manual feed slot cover. c Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. 12 d Using both hands, put one sheet of paper in the manual feed slot until the front edge of the paper touches the paper feed roller. When you feel the machine pull in the paper, let go.
Loading paper Printing on thick paper, bond paper, labels and envelopes Note 2 When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, labels or envelopes. Pull down the two green levers, one on the left-hand side and one on the right-hand side, as shown in the following illustration.
Chapter 2 c Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use. Note d Using both hands, put one sheet of paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go. • Put the paper into the manual feed slot with the side to be printed face up.
Loading paper 2 • You can still use the machine while the scanner cover is up. To close the scanner cover, push it down with both hands.
Chapter 2 Unscannable and unprintable areas 2 The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using. Usage 2 2 Fax (Send) 1 Copy Document Size Top (1) Left (2) Bottom (1) Right (2) Letter 0.12 in. (3 mm) 0.16 in. (4 mm) A4 0.12 in. (3 mm) 0.12 in. (3 mm) Letter 0.16 in. (4 mm) 0.16 in. (4 mm) 0.16 in. (4 mm) 0.16 in.
Loading paper Paper settings Paper Type 2 Print quality may vary according to the type of paper you are using. c Press Menu, 1, 2, 1. When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document or an incoming fax on the page. c For proper printing, you must choose the same paper size from your software application as the paper in the tray.
Chapter 2 Type and size of paper The name for the paper trays in the printer driver in this Guide are as follows: 2 The machine loads paper from the installed standard paper tray or manual feed slot. Tray and optional unit Name Standard paper tray Tray 1 Manual feed slot Manual Paper capacity of the paper trays 2 Paper size Paper types No.
Loading paper Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Chapter 2 Envelopes 2 Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and printquality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction.
Loading paper Types of labels to avoid If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement. Labels The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.
3 Loading documents How to load documents Note 3 You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass. Using the automatic document feeder (ADF) Length: 5.8 to 14 in. (147.3 to 355.6 mm) Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) Weight: 17 to 24 lb (64 to 90 g/m2) • To scan documents that are not suitable for the ADF, see Using the scanner glass on page 23. • It is easier to use the ADF if you are loading a multiple page document.
Loading documents c Stagger the pages of your document face up top edge first, in the ADF until the LCD display message changes and you feel it touch the feed rollers. Using the scanner glass 3 You can use the scanner glass to fax, copy or scan pages of a book one page at a time. Document Sizes Supported 1 Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in. (215.9 mm) Weight: Up to 4.4 lb (2 kg) 3 3 IMPORTANT DO NOT leave thick documents on the scanner glass.
Chapter 3 a b 24 Lift the document cover. Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass. c Close the document cover. IMPORTANT If the document is a book or is thick do not slam the cover or press on it.
4 Sending a fax How to send a fax 4 4 d a One touch key or (Address Book) and enter three-digit number. The following steps show how to send a fax. a When you want to send a fax, or change fax send or receive settings, press the (FAX) key to illuminate it in blue. Enter the fax number using the dial pad, e Press Start. Faxing from the ADF 4 The machine starts scanning the document. Faxing from the scanner glass If you press Start, the machine starts scanning the first page.
Chapter 4 Faxing A4 size documents from the scanner glass 4 When faxing A4 size documents, you will need to set the scan glass size to A4; otherwise, a portion of your faxes will be missing. a Make sure you are in Fax mode b (MFC-7360N) Press Menu, 1, 7. (MFC-7460DN and MFC-7860DW) Press Menu, 1, 7, 1. You can use the Transmission Verification Report as proof that you sent a fax.
5 Receiving a fax 5 Receive modes 5 Choose the correct Receive Mode 5 The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.
Chapter 5 To set the receive mode follow the instructions below: a Press Menu, 0, 1. Initial Setup 1.Receive Mode b Press a or b to choose the receive mode. Press OK. c Press Stop/Exit. The LCD will display the current receive mode.
Receiving a fax Using receive modes 5 External TAD 5 External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be handled in the following ways: Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using these modes. (See Ring Delay on page 30.) Faxes will be automatically received. Fax Only 5 Fax Only mode will automatically answer every call as a fax.
Chapter 5 Receive Mode settings Ring Delay 5 5 The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes. If you have external or extension telephones on the same line as the machine, keep the Ring Delay setting of 4. (See Easy Receive on page 31.) a b Make sure you are in Fax mode . Press Menu, 2, 1, 1. Setup Receive 1.Ring Delay c Press a or b to choose 00, 01, 02, 03 or 04 for how many times the line rings before the machine answers.
Receiving a fax Easy Receive 5 If Easy Receive is On: 5 The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest. If Easy Receive is Off: 5 If you are at the machine and answer a fax call first by lifting the external handset, then press Start, and then press 2 to receive.
6 Telephone services and external devices Telephone line services Voice Mail If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. For example, if your Voice Mail is set to answer after 4 rings and your Brother machine is set to answer after 2 rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.
Telephone services and external devices Do you have Voice Mail? Note • You must pay for your telephone company's Distinctive Ring service before you program the machine to work with it. • Please call your telephone company for availability and rates. What does your telephone company’s ‘Distinctive Ring’ do? 6 Your telephone company’s Distinctive Ring service allows you to have more than one number on the same telephone line.
Chapter 6 Note • Ring Pattern #1 is often called Short-Short and is the most commonly used. • If the ring pattern you received is not on this chart, please call your telephone company and ask for one that is shown. The machine will only answer calls to its registered number. The first two rings are silent on the machine. This is because the fax must <> to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.
Telephone services and external devices Connecting an external TAD (telephone answering device) You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice message and the display will show Telephone.
Chapter 6 Recording an outgoing message (OGM) a b c 6 Record 5 seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones. Limit your speaking to 20 seconds. Before you connect an external telephone, remove the protective cap (3) from the EXT. jack on the machine. Note We cannot guarantee that your machine will operate properly under all circumstances when connected to a PBX.
Telephone services and external devices Using external and extension telephones Using extension telephones 6 6 If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code l51. 6 If your non-Brother cordless telephone is connected to the EXT. jack of the machine (see Connecting an external or extension telephone on page 36) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
Chapter 6 Using Remote Codes Fax Receive Code 6 6 If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the Fax Receive Code l51. Wait for the chirping sounds then replace the handset. (See Easy Receive on page 31.) Changing the Remote Codes The preset Fax Receive Code is l51. The preset Telephone Answer Code is #51. If you are always disconnected when accessing your External TAD, try changing the three-digit remote codes, for example ### and 999.
7 Dialing and storing numbers How to dial 7 You can dial in any of the following ways. Manual dialing 7 7 Speed Dialing 7 Press (Address Book) and enter the three digit Speed Dial number. (See Storing Speed Dial numbers on page 44.) Use the dial pad to enter all the digits of the telephone or fax number. 7 Three-digit number Note One touch dialing Press the One Touch key that stores the number you want to call. (See Storing One Touch Dial numbers on page 42.
Chapter 7 Search 7 You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing One Touch Dial numbers on page 42 and Storing Speed Dial numbers on page 44.) a Press b Press the dial pad key for the first few letters of the name. (Use the chart on Entering text on page 122 to help you enter letters.) Press OK. Press a or b to scroll until you find the name you are looking for. Press OK. d Press Start.
Dialing and storing numbers One Touch and Speed Dial Options 7 The following chart shows the options for storing One Touch or Speed Dial numbers after you download the IFAX and E-mail options for MFC-7460DN and MFC-7860DW. Step 1 Step 2 Step 4 Step 5 Step 6 Enter One Touch or Speed Dial Location Select Enter Number Registration Type or E-mail Address Enter Name Select Resolution Select File Type One Touch or Speed Dial Fax/Tel Fax Number or Tel Number (Name) Press OK. Std, Fine, S.
Chapter 7 Storing a pause 7 d Press Redial/Pause to insert a 3.5-second pause between numbers. You can press Redial/Pause as many times as needed to increase the length of the pause. Storing One Touch Dial numbers Your machine has 4 One Touch keys where you can store 8 fax or telephone numbers for automatic dialing. To access numbers 5 to 8, hold down Shift as you press the One Touch key. a Press the One Touch key where you want to store the number.
Dialing and storing numbers • If you selected the IFAX Registration Type in step b and save the E-mail address, you can only use the E-mail address when you are in Fax mode. d • For details about the file format, see the Software User’s Guide f Press a or b to select Std, Fine, S.Fine or Photo. Press OK and go to step l. g Press a or b to select Std, Fine or Photo. Press OK and go to step l. h Press a or b to select 100dpi, 200dpi, 300dpi or 600dpi. Press OK.
Chapter 7 Storing Speed Dial numbers If you downloaded IFAX and E-mail options (For MFC-7460DN and MFC-7860DW) 7 You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to press a few keys a Press (Address Book) and enter a three-digit Speed Dial location number (001-200). If a number is not stored there, the LCD shows Register Now? Press 1 to choose Yes.
Dialing and storing numbers e Do one of the following: h If you want to save a fax/scan resolution along with the number, go to the appropriate step as shown in the following table: If you do not want to change the default resolution, press OK, then go to step l. Option selected in step b If you chose Email Color PDF, go to step k. If you chose Email Color JPG or Email Color XPS, go to step l.
Chapter 7 Changing One Touch and Speed Dial numbers If you try to change an existing One Touch or Speed Dial number, the LCD will show the name or number already stored there. If the existing One Touch or Speed Dial number you are trying to change has a schedule job or has been set to a fax forwarding number, the LCD will ask you if you want to change the name or number. a Do one of the following: To change a stored One Touch number, press Menu, 2, 3, 1. Address Book 1.
Dialing and storing numbers c d e f Press a or b to select one of the following: Fax/Tel IFAX Email Color PDF Email Color JPG Email Color XPS Email Gray PDF Email Gray JPG Email Gray XPS Email B&W PDF Email B&W TIFF Press OK. Press d or c to position the cursor under the character you want to change, and then press Clear to delete it. Repeat for each character you want to delete. Enter a new number or character. Press OK.
8 Making copies How to copy 8 8 Stop copying The following steps show the basic copy operation. For details about each option, see the Advanced User's Guide on the CD-ROM. To stop copying, press Stop/Exit. a Press the temporary Copy keys. You can use Options, Enlarge/Reduce or Duplex 1. When you want to make a copy, press (COPY) to illuminate it in blue. Make sure you are in Copy mode.
9 How to print from a computer Printing a document 9 9 The machine can receive data from your computer and print it. To print from a computer, install the printer driver. (See Printing for Windows® or Printing and Faxing for Macintosh in Software User’s Guide for details about the print settings.) a Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) b From your application, choose the Print command.
10 How to scan to a computer Scanning a document 10 There are several ways to scan documents. Scanning using the scan key You can use the (SCAN) key on the machine or the scanner drivers on your computer. For more information, see Using the Scan key in the Software User’s Guide. a a Press the b Choose the scan mode you want. Scan to: b To use the machine as a scanner, install a scanner driver. If the machine is on a Network, configure it with a TCP/IP address.
How to scan to a computer Scanning using a scanner driver 10 For more information, see Scanning a document using the TWAIN driver or Scanning a document using the WIA driver in the Software User’s Guide. a Start a scanning application and click the Scan button. b Adjust the settings such as Resolution, Brightness and Scan Type in the Scanner Setup dialog box. c Click Start or Scan to begin scanning.
A Routine maintenance Replacing the consumable items A The machine will indicate when it is time to replace the consumable items. (See Replacing the toner cartridge on page 53 and Replacing the drum unit on page 59.) Toner cartridge Drum unit See Replacing the toner cartridge on page 53. See Replacing the drum unit on page 59. Order No. TN-420, TN-450 Order No. DR-420 Note • Go to http://www.brother.com/original/index.
Routine maintenance Replacing the toner cartridge Order Number: For the order numbers of toner cartridges, see Replacing the consumable items on page 52. The Standard toner cartridge can print approximately 1,200 pages 1. The High Yield toner cartridge can print approximately 2,600 pages 1. Actual page count will vary depending on your average type of document. When a toner cartridge is running low, the LCD shows Toner Low.
b Open the front cover and leave the machine turned on for 10 minutes to cool down. c Take out the drum unit and toner cartridge assembly. d Push down the green lock lever and take the toner cartridge out of the drum unit. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
Routine maintenance WARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray or any type of flammable substance to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. See To use the product safely in the Safety and Legal booklet for how to clean the machine.
e Unpack the new toner cartridge. Hold the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge. f Pull off the protective cover. IMPORTANT IMPORTANT • Wait to unpack the new toner cartridge until immediately before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.
Routine maintenance g Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the green lock lever will lift automatically. h Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. 1 Note Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe. i Put the drum unit and toner cartridge assembly back into the machine.
Note After replacing the toner cartridge, DO NOT turn off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode. Cleaning the corona wire If you have print quality problems, clean the corona wire as follows: a Open the front cover and leave the machine turned on for 10 minutes to cool down. A b Slowly take out the drum unit and toner cartridge assembly.
Routine maintenance d To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. c Put the drum unit and toner cartridge assembly back into the machine. Close the front cover. Clean the corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times. Replacing the drum unit A Order No. DR-420 A new drum unit can print approximately 12,000 Letter or A4 size single-sided pages.
Replacing the drum unit • Printing with a non Brother drum unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage does not apply to problems caused by the use of a non Brother drum unit. Drum Error IMPORTANT A • Every time you replace the drum unit, clean the inside of the machine. (See Cleaning the machine in Appendix A of the Advanced User's Guide.) Drum Error The corona wire has become dirty. Clean the corona wire in the drum unit.
Routine maintenance d c Take out the drum unit and toner cartridge assembly. Push down the green lock lever and take the toner cartridge out of the drum unit. WARNING DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine. Doing this may cause a fire or electrical shock.
IMPORTANT • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
Routine maintenance f Put the toner cartridge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever will lift automatically. g Clean the corona wire of the drum unit by gently sliding the green tab from left to right and right to left several times. 1 Note Be sure to return the green tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
B Troubleshooting Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below. You can correct most errors and perform routine maintenance by yourself.
Troubleshooting Error Message Cause Action Cover is Open The front cover is not completely closed. Close the front cover of the machine. Cover is Open The ADF cover is not completely closed. Close the ADF cover of the machine. The ADF is open while loading a document. Close the ADF cover of the machine, then press Stop/Exit. The fuser cover is not completely closed or paper was jammed in the back of the machine when you turned on the power. Close the fuser cover of the machine.
Error Message Cause Init Unable XX The machine has a mechanical problem. Action (For MFC-7360N and MFC-7460DN) Received fax messages still in memory will be lost when the machine is turned off. See Transferring your faxes or Fax Journal report on page 69 before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it.
Troubleshooting Error Message Cause Action Not Available The requested function is not permitted to all IDs by Secure Function Lock 2.0. Contact your administrator to check your Secure Function Lock Settings. Out of Memory The machine’s memory is full. Fax sending or copy operation in progress Do one of the following: Press Start to send or copy the scanned pages. Press Stop/Exit and wait until the other operations in progress finish, and then try again. Clear the faxes from the memory.
Error Message Cause Action Replace Toner The machine will stop printing until you replace the toner cartridge. If you have set the Toner setting to Stop, replace the toner cartridge with a new and unused original Brother toner cartridge. This will reset the Replace Toner mode. (See Replacing the toner cartridge on page 53.) If you have set the Toner setting to Continue, the machine will continue to print data until the LCD shows Toner Ended.
Troubleshooting Transferring your faxes or Fax Journal report Transferring faxes to your PC B If the LCD shows: Init Unable XX You can transfer the faxes from your machine’s memory to your PC. a Make sure that you have installed MFLPro Suite on your PC, and then turn on PC-Fax Receiving on the PC. (For details about PC-Fax Receive, see PC-FAX receiving in the Software User’s Guide.) b Make sure that you have set PC Fax Receive on the machine.
Document Jams Document is jammed in the top of the ADF unit a Take out any paper from the ADF that is not jammed. b c Open the ADF cover. d e Close the ADF cover. 70 B Document is jammed under the document cover a Take out any paper from the ADF that is not jammed. b c Lift the document cover. d e Close the document cover. B Pull the jammed document out to the right. Pull the jammed document out to the left. Press Stop/Exit. Press Stop/Exit.
Troubleshooting Removing small documents jammed in the ADF a b c d B Document is jammed at the output tray B Lift the document cover. a Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Take out any paper from the ADF that is not jammed. b Pull the jammed document out to the right. c Press Stop/Exit. Close the document cover. Press Stop/Exit.
Paper Jams Paper is jammed in the standard paper tray IMPORTANT B B If the paper cannot easily be removed in this direction, stop and follow the instructions for Paper is jammed inside the machine on page 75. If the LCD shows Jam Tray, follow these steps: a Pull the paper tray completely out of the machine. Note Pulling out the jammed paper downwards allows you to remove the paper more easily. c Make sure the paper is below the maximum paper mark (b b b) (1) of the paper tray.
Troubleshooting Paper is jammed at the back of the machine If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps: a Open the front cover. Leave the machine turned on for 10 minutes to cool down. WARNING B HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. b Slowly take out the drum unit and toner cartridge assembly.
IMPORTANT d Pull down the tabs at the left and right hand sides to open the fuser cover (1). • We recommend that you place the drum unit and the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. c 74 Open the back cover (face-up output tray).
Troubleshooting e Using both hands, gently pull the jammed paper out of the fuser unit. Paper is jammed inside the machine B If the LCD shows Jam Inside, follow these steps: a f Close the fuser cover and the back cover (face-up output tray). g Put the drum unit and toner cartridge assembly back into the machine. Open the front cover. Leave the machine turned on for 10 minutes to cool down. B h Close the front cover. If the machine does not start printing automatically, press Start.
WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. 76 b Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out inside of the machine.
Troubleshooting IMPORTANT • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. IMPORTANT • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
d Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge properly, the green lock lever will lift automatically. e Do one of the following: If you were able to remove the drum unit and toner cartridge assembly and the jammed paper, then go to step j. If you can not remove the drum unit and toner cartridge assembly easily, do not use extra force. Instead, lift the scanner cover.
Troubleshooting g h If you could not pull the jammed paper out of the inside of the machine as shown in the step e, take the paper tray completely out of the machine. Pull the jammed paper out of the paper tray opening. j Put the drum unit and toner cartridge assembly back in the machine. k Close the front cover of the machine. If the machine does not start printing automatically, press Start.
Paper is jammed in the Duplex Tray (MFC-7460DN and MFC-7860DW) If the LCD shows Jam Duplex, follow these steps: a Leave the machine turned on for 10 minutes to cool down. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. 80 b B Pull the duplex tray completely out of the machine.
Troubleshooting c Pull the jammed paper out of the machine or the duplex tray. d Make sure that the jammed paper does not remain under the machine from static electricity. e Put the duplex tray back in the machine.
If you are having difficulty with your machine IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.
Troubleshooting Telephone line or connections (continued) Difficulties Suggestions The machine does not answer when called. Make sure the machine is in the correct receive mode for your setup. (See Receive Mode settings on page 30.) Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection. If you do not hear ringing when you call your machine, ask your telephone company to check the line.
Receiving Faxes (continued) Difficulties Suggestions Cannot receive a fax. Another device or service at your location may be answering the call before your Brother machine answers. To test this, lower the ring delay setting: (continued) If the answer mode is set to Fax Only or Fax/Tel, reduce the ring delay to 1 ring. (See Ring Delay on page 30.) If the answer mode is set to External TAD, reduce the number of rings programmed on your answering machine to 2.
Troubleshooting Sending faxes Difficulties Suggestions Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If the copy quality is not good, clean the scanner. (See Cleaning the scanner in Appendix A of the Advanced User's Guide.) Transmission Verification Report says RESULT:NG. There is probably temporary noise or static on the line. Try sending the fax again.
Menu access difficulties Difficulties Suggestions The machine beeps when you try to access the Setup Receive and Setup Send menus. If FAX is not illuminated, press it to turn on Fax mode. The Setup Receive settings (Menu, 2, 1) and Setup Send settings (Menu, 2, 2) are available only when the machine is in Fax mode. Copy difficulties Difficulties Cannot make a copy. Suggestions Make sure that COPY is illuminated. (See How to copy on page 48.
Troubleshooting Printing difficulties (continued) Difficulties The machine prints unexpectedly or it prints garbage. Suggestions Press Job Cancel to cancel print jobs. Check the settings in your application to make sure it is set up to work with your machine. Pull out the paper tray and wait until the machine stops printing. Then turn off the machine’s power switch and disconnect from the power for several minutes.
Software difficulties (continued) Difficulties Suggestions The machine does not print from Try to reduce the print resolution. (See Basic tab in the Software User’s Guide.) Adobe® Illustrator®. Paper handling difficulties Difficulties Suggestions The machine does not feed paper. If there is no paper, load a new stack of paper into the paper tray. The LCD shows No Paper or a Paper Jam message. If there is paper in the paper tray, make sure it is straight.
Troubleshooting Network difficulties (Network models only) Difficulties Suggestions Cannot print over a wired network. If you are having network problems see the Network User's Guide for more information. Make sure your machine is powered on and is on-line and in Ready mode. Print the Network Configuration list to see your current network settings. (See Reports in Chapter 6 of the Advanced User's Guide.) Reconnect the LAN cable to the hub to verify that the cable and network connections are good.
Network difficulties (Network models only) (continued) Difficulties Suggestions Your computer cannot find your machine. (Windows®) The firewall setting on your PC may be rejecting the necessary network connection. (For details, see the instructions above.) (Macintosh) The computer may be unable to detect the machine due to the firewall settings. Change or disable the firewall settings.
Troubleshooting Setting Dial Tone detection Setting the Dial Tone to Detection will shorten the Dial Tone detect pause. a (USA) Press Menu, 0, 4. (Canada) Press Menu, 0, 5. Initial Setup 4.Dial Tone b Press a or b to choose Detection or No Detection. Press OK. c Press Stop/Exit.
Improving the print quality If you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable connections or try printing a different document. If the printout or test page printed from the machine has a quality problem, check the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations.
Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. (See Acceptable paper and other print media on page 17.) ABCDEFGH abcdefghijk ABCD abcde 01234 Check the machine’s environment. Conditions such as high temperatures and high humidity can increase the amount of background shading. (See Safety and Legal booklet.) Put in a new toner cartridge. (See Replacing the toner cartridge on page 53.) Put in a new drum unit.
Examples of poor print quality Recommendation Clean the corona wire inside the drum unit by sliding the green tab. Be sure to return the green tab to the home position (a). (See Cleaning the corona wire on page 58.) The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 59.) The fuser unit may be contaminated. Call Brother Customer Service. All black Make sure that you use paper that meets our specifications.
Troubleshooting Examples of poor print quality 94 mm (3.71 in.) 94 mm (3.71 in.) Recommendation Make ten copies of a blank, white sheet of paper. (See How to copy on page 48.) If the problem is not solved, the drum unit may have glue from a label stuck on the OPC drum surface. Clean the drum unit. (See Cleaning the drum unit in Appendix A of the Advanced User's Guide.) The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 59.
Examples of poor print quality Recommendation Clean the corona wire inside the drum unit by sliding the green tab. (See Cleaning the corona wire on page 58.) ABCDEFGH abcdefghijk Make sure the green tab of the corona wire is at the home position (a). ABCD abcde 01234 The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 59.) Black lines down the page Printed pages have toner stains down the page. The toner cartridge may be damaged.
Troubleshooting Examples of poor print quality Recommendation Check the paper type and quality. High temperatures and high humidity will cause paper to curl. (See Acceptable paper and other print media on page 17.) If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180 in the paper tray.
Examples of poor print quality Recommendation Make sure that the two green envelope levers inside the back cover are pulled down when you print the envelope. Envelope creases Note When you have finished printing, open the back cover and reset the two green levers back to their original position.
Troubleshooting Examples of poor print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position.
Examples of poor print quality Recommendation Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. (See Other Print Options (for Windows®) or Print Settings (For Macintosh) in the Software User’s Guide.) Turn the paper over in the paper tray, and print again. (Excluding letterhead paper) If the problems remains, switch the Anti-Curl Levers as follows: Curled a b Open the back cover.
Troubleshooting Examples of poor print quality Recommendation Lift up the output tray support flap.
Machine Information Checking the Serial Number You can see the machine’s Serial Number on the LCD. a For MFC-7360N and MFC-7460DN, press Menu, 6, 1. For MFC-7860DW, press Menu, 7, 1. Machine Info. 1.Serial No. b The machine will display the machine’s Serial Number on the LCD. c Press Stop/Exit. B Reset functions The following reset functions are available: B 1 Network You can reset the internal print server back to its default factory settings such as the password and IP address information.
Troubleshooting How to reset the machine a b Press Menu, 0. c Press a or b to choose the reset function you want to use. Press OK. d Do one of the following: B Press a or b to display Reset. Press OK. To reset the settings, press 1 and go to step e. To exit without making changes, press 2 and go to step f. e You will be asked to reset the machine. Do one of the following: To reset the machine press 1. The machine will begin the reset. To exit without resetting the machine, press 2.
C Menu and features On-screen programming (MFC-7360N and MFC-7460DN) Press 4 for Print Reports menu. C Press 5 for Network menu. Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. Press 6 for Machine Info. menu. Press 9 for Service menu. 1 Press 0 for Initial Setup menu. We have created step by step on-screen instructions to help you program your machine.
Menu and features Menu table C The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1.General Setup 1.Mode Timer — — 0 Sec Sets the time to return to Fax mode and the time the machine will change from individual user to Public user mode when using Secure Function Lock. See 1. 30 Secs 1 Min 2 Mins* 5 Mins Off 2.Paper 1.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1.General Setup 3.Volume 1.Ring — Off Adjusts the ring volume. See 1. Low (Continued) Med* High 2.Beeper — Off Low Adjusts the volume level of the beeper. Med* High 3.Speaker — Off Low Adjusts the speaker volume. Med* High 4.Ecology 1.Toner Save — 2.Sleep Time — Range varies depending on models. — — -nnnno+ On Off* Increases the page yield of the toner cartridge. Conserves power. 003Min* 5.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1.General Setup 6.Security 1.Function Lock — — Can restrict selected machine operation for up to 25 individual users and all other non-authorized Public users. See 1. 2.Setting Lock — — Stops unauthorized users from changing the machine’s current settings. 7.Glass ScanSize (MFC-7360N) — — Letter* Adjusts the scan area of the scanner glass to the size of the document. 26 7.Document Scan 1.
Level 1 Level 2 Level 3 Options Descriptions 2.Fax 1.Setup Receive 2.F/T Ring Time 20 Secs* Sets the pseudo/double-ring time in Fax/Tel mode. 30 Receives fax messages without pressing Start. 31 Allows you to answer all calls at extension telephones and use codes to turn the machine on or off. You can personalize these codes. 38 Reduces the size of incoming faxes. See 1. (Continued) (In Fax mode only) 30 Secs 40 Secs (Continued) 70 Secs 3.Easy Receive On* Off 4.
Menu and features Level 1 Level 2 Level 3 Options Descriptions Page 2.Fax 2.Setup Send 4.Batch TX On See 1. (Continued) (In Fax mode only) Combines delayed faxes going to the same fax number at the same time of day into one transmission. Off* (Continued) 5.Real Time TX Next Fax:On Next Fax:Off Sends a fax without using the memory. On Off* 6.Polled TX On Off* 7.Coverpg Setup Next Fax:On Next Fax:Off Sets up your machine with a document to be retrieved by another fax machine.
Level 1 Level 2 Level 3 Options Descriptions Page 2.Fax 4.Report Setting 2.Journal Period Off Sets the interval for automatic printing of the Fax Journal. See 1. (Continued) (Continued) Every 50 Faxes* Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days 5.Remote Fax Opt 1.Fwd/Page/Store Off* Fax Forward Paging Fax Storage PC Fax Receive (Backup Print) 6.Dial Restrict. If you choose Fax Forward or PC-Fax Receive, you can turn on the safety feature Backup Print. 2.
Menu and features Level 1 Level 2 Level 3 Options Descriptions 2.Fax 0.Miscellaneous 1.Compatibility Normal* Adjusts the equalization for transmission difficulties. (Continued) Basic(for VoIP) (MFC-7360N and MFC-7460DN) High* Normal Basic(for VoIP) (MFC-7860DW) 2.Distinctive Off* Set 3.Caller ID Display# Print Report 1 Page 91 VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors, choose Basic(for VoIP).
Level 1 Level 2 Level 3 Options Descriptions Page 4.Printer 1.Emulation — Auto* Chooses the emulation mode. See 1. (MFC-7860DW) HP LaserJet BR-Script 3 2.Print Options 3.Duplex 1.HP LaserJet 2.Configuration — Prints a list of the machine’s printer settings. 3.Test Print — Prints a test page. — Off* Enables or disables duplex printing. You can also choose long edge or short edge duplex printing. 2.BR-Script 3 On(Long Edge) On(Short Edge) 4.
Menu and features Level 1 Level 2 Level 3 Options Descriptions Page 4.Print Reports 4.Fax Journal — — Lists information about your last 200 incoming and outgoing faxes. (TX means Transmit. RX means Receive.) See 1. 5.User Settings — — Lists your settings. 6.Network Config — — Lists your Network settings. 7.WLAN Report — — Prints the result of wireless LAN connectivity diagnosis. (MFC-7360N and MFC-7460DN) 5.
Level 1 Level 2 Level 3 Level 4 Options Descriptions 5.Network 1.TCP/IP — Primary (MFC-7360N and MFC-7460DN) (Continued) 7.WINS Server Specifies the IP address of the primary or secondary WINS server. [000-255]. [000-255]. [000-255]. [000-255] Secondary (Continued) [000-255]. [000-255]. [000-255]. [000-255] 8.DNS Server — Primary [000-255]. [000-255]. [000-255]. [000-255] Specifies the IP address of the primary or secondary DNS server. Secondary [000-255]. [000-255]. [000-255].
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 5.Network 5.Scan To FTP — — Color 100 dpi* Chooses the file format to send the scanned data via FTP. (MFC-7360N and MFC-7460DN) Color 200 dpi (MFC-7460DN) Color 300 dpi Color 600 dpi (Continued) Gray 100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x100 dpi 0.Network Reset — — 1.Reset 2.Exit Restore all network settings to factory default. See Network User’s Guide.
Level 1 Level 2 Level 3 Level 4 Options Descriptions 6.Network 1.Wired LAN 1.TCP/IP Primary (MFC-7860DW) (Continued) (Continued) 7.WINS Server Specifies the IP address of the primary or secondary WINS server. (Continued) [000-255]. [000-255]. [000-255]. [000-255] Secondary [000-255]. [000-255]. [000-255]. [000-255] 8.DNS Server Primary [000-255]. [000-255]. [000-255]. [000-255] Specifies the IP address of the primary or secondary DNS server. Secondary [000-255]. [000-255]. [000-255].
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 6.Network 1.Wired LAN — On* (MFC-7860DW) (Continued) 6.Wired Enable Enable or Disable the Wired LAN manually. 1.TCP/IP 1.Boot Method Off (Continued) 2.WLAN Auto* Static Chooses the BOOT method that best suits your needs. RARP BOOTP DHCP 2.IP Address [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. 3.Subnet Mask [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4.
Level 1 Level 2 Level 3 Level 4 Options Descriptions 6.Network 2.WLAN — — (MFC-7860DW) (Continued) 2.Setup Wizard You can configure your print server. 3.WPS/AOSS — — You can easily configure your wireless network settings using the one-button push method. 4.WPS w/PIN Code — — You can easily configure your wireless network settings using WPS with a PIN code. 5.WLAN Status 1.Status Active(11b) You can see the current wireless network status.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 6.Network 3.Scan To FTP — — Color 100 dpi* Chooses the file format to send the scanned data via FTP. (MFC-7860DW) Color 200 dpi (Continued) Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x100 dpi 0.Network Reset — — 1.Reset 2.Exit Restores all network settings to factory default. See Network User’s Guide. The factory settings are shown in Bold with an asterisk.
Level 1 Level 2 Level 3 Options Descriptions 0.Initial Setup 1.Receive Mode — Fax Only* Chooses the receive mode that best suits your needs. 27 Fax/Tel Page External TAD Manual 2.Date&Time 1.Date&Time — Puts the date and time on the LCD and in headings of faxes you send. See 2. 2.Auto Daylight On Changes for Daylight Savings Time automatically. See 1. 3.Time Zone UTCXX:XX You can set the time zone for your country after you download IFAX. See 3.
Menu and features Level 1 Level 2 Level 3 Options Descriptions Page 0.Initial Setup 0.Local Language — (in USA) Allows you to change the LCD language for your country. See 2. English* (Continued) Español (in Canada) English* Français 1 See Advanced User's Guide. 2 See Quick Setup Guide. 3 See Network User’s Guide. The factory settings are shown in Bold with an asterisk.
Entering text C When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this reference table to access the character you want. Press Key one time two times three times four times five times six times seven times eight times nine times 1 @ .
Menu and features Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection. Press l for (space) ! " # $ % & ’ ( ) l + , - .
D Specifications D General D Note This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 32 MB LCD (liquid crystal display) 16 characters 2 lines Power Source Power Consumption 110 - 120 V AC 50/60 Hz 1 Peak: 1080 W Copying: 2 Approx. 445 W at 25 C (77 F) Ready: Approx.
Specifications Dimensions 12.45 in. (316 mm) 15.95 in. (405 mm) Weight With Consumables: Noise level Sound power 15.7 in. (398.5 mm) (MFC-7360N) 11.4 kg (25.1 lb) (MFC-7460DN / MFC-7860DW) 11.6 kg (25.6 lb) Operating (Copying): (MFC-7360N) LWAd = 6.74 B (A) (MFC-7460DN / MFC-7860DW) LWAd = 6.81 B (A) Standby: LWAd = 4.3 B (A) Sound pressure Temperature Humidity ADF (automatic document feeder) Operating (Printing): LPAm = 53 dB (A) Standby: LPAm= 30 dB (A) Operating: 50 F to 90.
Document Size Document Size (Single-sided) D ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) ADF Length: 5.8 to 14 in. (147.3 to 355.6 mm) Scanner Glass Max. 8.5 in. (215.9 mm) Width: Scanner Glass Max. 11.7 in.
Specifications Print media Paper Input D Paper Tray Paper Type: Plain Paper, Thin Paper or Recycled Paper Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal 1 and Folio 1 Paper Weight: 16 to 28 lb (60 to 105 g/m2) Maximum Paper Tray Capacity: Up to 250 sheets of 20 lb (80 g/m2) Plain Paper Manual Feed Slot (Manual) Paper Type: Envelope, Labels 2, Thin Paper, Thick Paper, Recycled Paper, Bond Paper or Plain Paper Paper Size: Width: 3 to 8.5 in.
Fax D Compatibility (MFC-7360N and MFC-7460DN) Group 3 (MFC-7860DW) Super Group 3 Modem Speed Automatic Fallback: 2-sided (Duplex) Print Receiving Yes (MFC-7360N and MFC-7460DN) 14,400 bps (MFC-7860DW) 33,600 bps (MFC-7460DN and MFC-7860DW) Scanning Width Max. 8.2 in. (208 mm) Printing Width Max. 8.2 in. (208 mm) Gray Scale 8 bit/256 levels Resolution Horizontal: 203 dot/in. (8 dot/mm) Vertical Standard: 98 line/in. (3.85 line/mm) Fine: 196 line/in. (7.
Specifications Copy D Color/Monochrome Monochrome Copy Width Max. 8.3 in.
Scanner D Color/Mono Yes/Yes TWAIN Compliant Yes (Windows® 2000 Professional/Windows® XP/ Windows® XP Professional x64 Edition/Windows Vista®/ Windows® 7) Mac OS X 10.4.11, 10.5.x, 10.6.x 1 WIA Compliant Yes (Windows® XP/Windows Vista®/Windows® 7) Color Depth 48 bit internal / 24 bit external color Resolution Up to 19200 19200 dpi (interpolated) 2 Up to Max 600 2400 dpi (optical) (from Scanner Glass) Up to Max 600 600 dpi (optical) (from ADF) Scanning Width Max. 8.3 in.
Specifications Printer Automatic 2-sided (Duplex) Print D Yes (MFC-7460DN/ MFC-7860DW) Emulations (MFC-7860DW) PCL6, BR-Script3 (PostScript® 3™ compatible) Resolution 600 dpi 600 dpi, HQ1200 (2400 600 dpi) quality Print Speed (Duplex) Up to 5 pages/minute (Letter size) 1 (MFC-7460DN / MFC-7860DW) Print Speed (MFC-7360N) Up to 24 pages/minute (Letter size) 1 (MFC-7460DN and MFC-7860DW) Up to 27 pages/minute (Letter size) 1 First Print Out Time 1 Less than 8.
Interfaces D USB We recommend use a USB cable (Type A/B) that is no more than 6 feet (2 meters) long. 1 2 Ethernet 3 Use an Ethernet UTP cable category 5 or greater. Wireless LAN (MFC-7860DW) IEEE 802.11 b/g (Infrastructure / Ad-hoc Mode) 1 Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third-party USB ports are not supported.
Specifications Computer requirements D Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Windows® Operating System 1 Processor Minimum Speed Minimum Recommended RAM RAM ® Windows® Intel 2000 Pentium® II 5 or equivalent Professional 64 MB Windows® XP Home 2 6 128 MB 256 MB Hard Disk Space to install For Drivers For Applications 150 MB 500 MB 1.
Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Processor Minimum Speed Minimum Recommended RAM RAM Windows Server® 2003 (print only via network) Intel® Pentium® III or equivalent 256 MB 512 MB Windows Server® 2003 x64 Edition (print only via network) 64-bit (Intel®64 or AMD64) supported CPU Windows Server® 2008 (print only via network) Intel® Pentium® 4 or equivalent 64-bit (Intel®64 or AMD64) supported CPU 512 MB 2 GB Windows Server
Specifications Consumable items Toner Cartridge Starter Toner Cartridge: D Approx. 700 pages (Letter) 1 Standard Toner Cartridge: TN-420 Approx. 1,200 pages (Letter) 1 High-Yield Toner Cartridge: Drum Unit TN-450 Approx. 2,600 pages (Letter) 1 DR-420 Approx. 12,000 pages (Letter) 2 1 Approx. cartridge yield is declared in accordance with ISO/IEC 19752. 2 Drum yield is approximate, and may vary by type of use.
Network (LAN) D Note For details about the full Network specifications, see the Network User's Guide. LAN You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, PC-Fax Receive (Windows® only) and Remote Setup 1. Also included is Brother BRAdmin Light 2 Network Management software.
E Index A D Accessories and supplies .......................... ii Address Book .............................................8 ADF (automatic document feeder) using .....................................................22 Answering machine (TAD) connecting ............................................35 Automatic fax receive ............................................29 easy receive .......................................31 fax redial ...............................................40 Data Ident-A-Call .
F L Fax codes changing ...............................................38 fax receive code ....................................38 telephone answer code .........................38 Fax, stand-alone receiving ................................................27 easy receive .......................................31 from extension telephone ...................38 ring delay, setting ...............................30 telephone line interference .................91 sending .........................................
P R Paper .............................................. 17, 127 how to load .............................................9 in multi-purpose tray ..........................11 in paper tray .........................................9 recommended ................................ 17, 18 size .......................................................18 tray capacity ..........................................18 type .......................................................18 Personalized Ring .......................
T TAD (telephone answering device), external ....................................................29 connecting .............................................35 recording OGM .....................................36 Teen Ring ................................................32 Telephone line connections ...........................................35 difficulties ..............................................82 interference ...........................................91 multi-line (PBX) ...........................
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
‘Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
