Basic User’s Guide MFC-J2510 MFC-J4510DW MFC-J4710DW Version A ARL/ASA/NZ
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-J2510, MFC-J4510DW and MFC-J4710DW (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
User's Guides and where do I find them? Which Guide? Where is it? Product Safety Guide Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using.
Table of Contents (Basic User’s Guide) 1 General information 1 Using the documentation .......................................................................................1 Symbols and conventions used in the documentation ....................................1 Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide.........................................................................................2 Viewing User’s Guides .................................................
3 Loading documents 47 How to load documents ....................................................................................... 47 Using the ADF ...............................................................................................47 Using the scanner glass ................................................................................ 48 Unscannable area ......................................................................................... 49 4 Sending a fax 50 How to send a fax ..
Telephone and external devices 63 Voice operations ..................................................................................................63 Tone or Pulse (Not Available for New Zealand) ............................................63 Fax/Tel mode.................................................................................................63 Telephone Service for Australia...........................................................................63 Distinctive Ring.........................
9 Printing photos from a memory card or USB Flash memory drive 83 PhotoCapture Center™ operations (PHOTO mode) ........................................... 83 Using a memory card or USB Flash memory drive .......................................83 Getting started ..................................................................................................... 84 Print Images......................................................................................................... 86 View Photos..........
C Settings and features tables 139 Using the Settings Tables ..................................................................................139 Settings tables ...................................................................................................140 Features tables ..................................................................................................157 Entering Text .....................................................................................................
Table of Contents (Advanced User’s Guide) The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM.
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1 General information Using the documentation 1 WARNING 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold typeface identifies the dial pad numbers of the Touchpanel and buttons on your computer screen. Italics Italicized typeface emphasizes an important point or refers you to a related topic.
Chapter 1 Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide 1 (Windows®) To view the documentation, from 1 , All Programs, select Brother, MFC-XXXX (where XXXX is your model name) from the programs list, and then choose User’s Guides. If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions below: a Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive.
General information (Macintosh) a 1 Turn on your Macintosh. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: 1 Software User’s Guide Scanning ControlCenter Network Scanning Nuance™ PaperPort™ 12SE How-to-Guides (Windows®) (Not available in Taiwan) b c d e Double-click the User’s Guides icon. Choose your language. Click User’s Guides.
Chapter 1 How to find Network setup instructions Your machine can be connected to a wireless or wired network. Basic setup instructions (See Quick Setup Guide.) The wireless access point or router supports Wi-Fi Protected Setup™ or AOSS™ (See Quick Setup Guide.) 1 Accessing Brother Support (Windows®) You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the CD-ROM. Click Brother Support on the Top Menu.
General information Accessing Brother Support (Macintosh) 1 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the CD-ROM. Double-click the Brother Support icon. The following screen will appear: To download and install Presto! PageManager, click Presto! PageManager. To access the Brother Web Connect page, click Brother Web Connect. To register your machine from the Brother Product Registration Page (http://www.brother.
Chapter 1 Control panel overview 1 The MFC-J2510, MFC-J4510DW and MFC-J4710DW have the same 3.7" (93.4 mm) Touchscreen LCD and Touchpanel. 1 NOTE Most of the illustrations in this User’s Guide show the MFC-J4510DW. 1 6 3.7" (93.4 mm) Touchscreen LCD (Liquid Crystal Display) This is a Touchscreen LCD. You can access the menus and options by pressing them as they are displayed on this screen. You can adjust the angle of the Touchscreen LCD and Touchpanel by lifting it.
General information 1 2 4 3 2 Touchpanel: The LEDs on the Touchpanel only light up when they are available for use. Home Lets you return to the Home screen. The default shows the date and time, but you can change the default setting. Power On/Off Press to turn the machine on. Back Press to go back to the previous menu level. 4 Cancel Press to cancel an operation when lit. Dial Pad Press the numbers on the Touchpanel to dial telephone or fax numbers and to enter the number of copies.
Chapter 1 3.7" (93.4 mm) Touchscreen LCD 1 You can select three types of screens for the Home screen. When the Home screen is displayed, you can change the displayed screen by swiping left or right, or pressing d or c. The following screens show the machine status when the machine is idle. Home screen 1 2 3 4 1 The Home screen shows the date and time, as well as provide access to Fax, Copy and Scan, WiFi setup, Ink levels and Setup screen.
General information NOTE 3 Swiping is a type of user operation on the Touchscreen LCD that is performed by brushing your finger across the screen to display the next page or item. 1 Lets you see the available ink volume. Also, lets you access the Ink menu. 4 Lets you access the main settings. For details, see Settings screen on page 11. 5 Date and Time Displays the date and time that has been set in the machine. 6 Photo Lets you access Photo mode.
Chapter 1 10 New Fax NOTE 10 • This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD. • MascotCapsule UI Framework and MascotCapsule Tangiblet developed by HI CORPORATION are used. MascotCapsule is a registered trademark of HI CORPORATION in Japan. When Fax Preview is set to On, you can see how many new faxes you have received and stored in the memory.
General information Settings screen 1 The Touchscreen LCD shows the machine status when you press . You can check and access all the machine's settings from the following screen. (For Australia, Singapore and Hong Kong) When the Distinctive Ring feature is turned on, the Touchscreen shows D/R. For details, Distinctive Ring on page 63 and 68 for your relevant country. (For New Zealand) When the FaxAbility feature is turned on, the Touchscreen shows D/R. For details, FaxAbility on page 66.
Chapter 1 Basic Operations 10 Tray #2 (MFC-J4710DW) Lets you check the current paper size of Tray #2. Also, lets you access the Tray #2 setting. You can change the paper size. Setting the Ready screen You can set the Ready screen to either Home, More, Shortcuts 1, Shortcuts 2 or Shortcuts 3. When the machine is idle or you press , the machine will go back to the screen that you have set. a Press b c Press All Settings. d e f g h i .
General information g Press Fax/Tel. Shortcut Settings 1 1 You can add the fax, copy, scan and Web Connect settings you use most frequently by setting them as your Shortcuts. Later you can recall and apply these settings quickly and easily. You can add 18 Shortcuts. Adding Copy Shortcuts NOTE Press if you want to go back to the previous level. h Press .
Chapter 1 g h i j k Swipe up or down, or press a or b to display the available options for the setting, and then press the option you want to set. Repeat steps f and g until you have chosen all the settings for this Shortcut. When you have finished changing settings, press Save as Shortcut. Fax Resolution 2-sided Fax (MFC-J4710DW) Contrast Broadcasting Preview Enter the fax number using the dial pad on the Touchpanel, or the Address Book or Call history on the Touchscreen.
General information k l a Enter a name for the Shortcut using the keyboard on the Touchscreen. (To help you enter letters, see Entering Text on page 181.) Press OK. b Press where you haven’t added a Shortcut. c d Press Scan. Press OK to save your Shortcut.
Chapter 1 f Do one of the following: j Swipe up or down, or press a or b to display the available options for the setting, and then press the new option you want to set. Repeat steps i and j until you have chosen all the settings for this Shortcut. When you have finished changing settings, press OK. k Review the settings you have chosen: To enter an E-mail address manually, press Manual. Enter the E-mail address using the keyboard on the Touchscreen. (See Entering Text on page 181.) Press OK.
General information Adding Web Connect Shortcuts The settings for the following services can be included in a Web Connect Shortcut: g 1 Choose the function you want to use. NOTE 1 The functions that can be set vary depending on the chosen service. h Read and confirm the displayed list of functions you have chosen, and then press OK. Facebook™ i Press OK to save your Shortcut.
Chapter 1 e Deleting Shortcuts Do one of the following: If you want to overwrite the Shortcut, press Yes. Go to step g. You can delete a Shortcut. If you do not want to overwrite the Shortcut, press No to enter a new Shortcut name. Go to step f. f g To edit the name, hold down to delete the current name, and then enter a new name using the keyboard on the Touchscreen. (To help you enter letters, see Entering Text on page 181.) Press OK. Press and hold the Shortcut until the dialog box appears.
General information Volume Settings Ring Volume 1 1 You can choose a range of ring volume levels, from High to Off. The machine will keep your new setting until you change it. Setting the Ring Volume a Press b c Press All Settings. d e . Swipe up or down, or press a or b to display General Setup. Press General Setup. Swipe up or down, or press a or b to display Volume.
Chapter 1 Speaker Volume 1 You can choose a range of speaker volume levels, from High to Off. a Press b c Press All Settings. d e . Swipe up or down, or press a or b to display General Setup. Press General Setup. Swipe up or down, or press a or b to display Volume. f g h Press Volume. i Press Press Speaker. . Do one of the following: When Fax Preview is set to on, press Fax and Sending Faxes. b c Press Hook. d Press Press . or on the Touchscreen.
2 Loading paper Loading paper and other print media 2 NOTE 2 • If the paper support flap (1) is open, close it, and then close the paper support (2). CAUTION DO NOT carry the machine by holding the scanner cover, the Jam Clear Cover, the manual feed slot cover, or the control panel. Doing this may cause the machine to slip out of your hands. Carry the machine by sliding your hands into the handhold indentations located on each side of the machine.
Chapter 2 c Gently press and slide the paper guides (1) to fit the paper size. Make sure that the triangular mark (2) on the paper guide (1) lines up with the mark for the paper size you are using. e Gently put the paper into the paper tray print side down. Check that the paper is flat in the tray. Using A4, Letter or Executive Landscape orientation 1 2 d Fan the stack of paper well to avoid paper jams and misfeeds.
Loading paper f Gently adjust the paper guides (1) to fit the paper. Make sure the paper guides touch the sides of the paper. h Close the output paper tray cover. 2 1 g i Slowly push the paper tray completely into the machine. j While holding the paper tray in place, pull out the paper support (1) until it clicks and unfold the paper support flap (2). Check that the paper is flat in the tray and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams.
Chapter 2 About envelopes NOTE 2 Use envelopes that weigh between 80 to 95 gsm. If you are using paper that is longer than A4, Letter size paper or envelopes with the flap on the short edge, close the paper support flap. Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelopes. IMPORTANT DO NOT use the following types of envelopes, as they will not feed correctly: • That are of a baggy construction. • That have windows.
Loading paper Loading envelopes a Before loading, press the corners and sides of the envelopes to make them as flat as possible. IMPORTANT If envelopes are “double-feeding”, put one envelope in the paper tray at a time. 2 b Put envelopes in the paper tray with the address side down. If the envelope flaps are on the long edge, load the envelopes with the flap on the left, as shown in the illustration. Gently press and slide the paper guides (1) to fit the size of the envelopes.
Chapter 2 NOTE • If you are using envelopes with the flap on the short edge, insert envelopes in the paper tray as shown in the illustration. If you have problems printing on envelopes with the flap on the short edge, try the following: a b Open the envelope flap. c Select Reverse Print (Windows®) or Reverse page orientation (Macintosh) in the printer driver’s dialog box, and then adjust the size and margin in your application. (See Software User’s Guide: Printing (Windows®).
Loading paper Loading Photo and Photo L paper a 2 d Before loading, press the corners and sides of the Photo and Photo L paper to make them as flat as possible. Put Photo or Photo L paper in the paper tray print side down. 2 IMPORTANT If Photo (10 15 cm) or Photo L (89 127 mm) paper is “double-feeding,” put one piece of the Photo paper in the tray at a time. b Do one of the following: If you put Photo L (89 127 mm) in the paper tray, lift up the Photo L stopper (1).
Chapter 2 Loading paper in paper tray #2 (MFC-J4710DW) c 2 NOTE Gently press and slide the paper guides (1) to fit the paper size. Make sure that the triangular mark (2) on the paper guide (1) lines up with the mark for the paper size you are using. • You can use only A4, A3, Ledger, Letter or Legal size plain paper in Tray #2. • For details of the paper orientation, see Paper orientation and capacity of the paper trays on page 45.
Loading paper e f Gently put the paper into the paper tray print side down. Check that the paper is flat in the tray. Landscape orientation Gently adjust the paper guides (1) to fit the paper. Make sure the paper guides touch the sides of the paper. 2 2 1 g Check that the paper is flat in the tray and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams.
Chapter 2 h i When using A3, Ledger or Legal size paper Lower the paper tray cover. a Pull the paper tray completely out of the machine. b Lift up the paper tray cover (1). Slowly push the paper tray completely into the machine. 1 j Pull out the paper support (1) until it clicks and unfold the paper support flap (2).
Loading paper c Move the slider to the right to unlock the paper tray. e Move the slider to the left to lock the paper tray. 2 NOTE d Extend the paper tray. Make sure that the triangular mark (1) lines up with the mark (2) for the paper size. If you are using Legal size paper, lift up the stopper.
Chapter 2 f Gently press and slide the paper guides (1) to fit the paper size. Make sure that the triangular mark (2) on the paper guide (1) lines up with the mark for the paper size you are using. 1 h Gently put the paper into the paper tray print side down. Check that the paper is flat in the tray. Portrait orientation 2 IMPORTANT g Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.
Loading paper i Gently adjust the paper guides (1) to fit the paper. Make sure the paper guides touch the sides of the paper. k Lower the paper tray cover. 2 1 j l Slowly push the paper tray completely into the machine. m Lift up the paper tray cover. Check that the paper is flat in the tray and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams.
Chapter 2 n Unfold the paper support flap of tray #2. CAUTION Position the machine so that the tray does not protrude past the edge of the table or desk. If someone hits the tray, the machine could fall and cause injury. o Pull out the paper support of tray #1. CAUTION When carrying the machine, remove the lower tray if it has been expanded to hold large paper, such as A3 size. The weight of the paper could cause the lower tray to fall and injure you.
Loading paper NOTE • If you are using A3, Ledger or Legal size paper, close the paper support flap of tray #1. • If you are finished using A3, Ledger or Legal size paper and want to use A4 or Letter size paper, take the paper out of the tray. (If you lifted up the stopper to use Legal size paper, lower the stopper.) Move the slider to the right to unlock the paper tray, and then shorten the tray. Move the slider to the left to lock the paper tray, and then put A4 or Letter size paper into the tray.
Chapter 2 a Open the manual feed slot cover located at the back of the machine. b Slide the manual feed slot paper guides to fit the paper width that you are going to use. 1 2 NOTE The paper mark (1) in portrait orientation is on the right side of the manual feed slot, and the mark (2) in landscape orientation is on the left side of it. When you slide the paper guides, confirm that they are in these positions.
Loading paper c Put only one sheet of paper in the manual feed slot with the side to be printed on face up. IMPORTANT Using A3, Ledger, Legal, A5, A6, envelopes, Photo, Photo L, Photo 2L or Index Card Portrait orientation 2 • DO NOT put more than one sheet of paper in the manual feed slot at any one time. Doing this may cause a paper jam. Even if you are printing multiple pages, do not feed the next sheet of paper until the Touchscreen shows a message instructing you to feed the next sheet.
Chapter 2 NOTE • DO NOT press the paper guides too tightly against the paper. Doing this may cause the paper to fold. • Place the paper in the centre of the manual feed slot between the paper guides. If the paper is not centred, pull it out and insert it again at the centre position. e Using both hands, put one sheet of paper in the manual feed slot until the front edge touches the paper feed roller. Let go of the paper when you hear the machine pull it in a short distance.
Loading paper Unprintable area 2 The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper when the Borderless print feature is available and turned on. (See Software User’s Guide: Printing (Windows®).) (See Software User’s Guide: Printing and Faxing (Macintosh).
Chapter 2 Paper settings Paper Size and Type (MFC-J2510/MFC-J4510DW) Paper Type Press Press c Swipe up or down, or press a or b to display Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency, and then press the option you want to set. Press . . NOTE The machine ejects paper with the printed surfaces face up onto the paper tray at the front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.
Loading paper Paper Size and Type (MFC-J4710DW) NOTE 2 To get the best print quality, set the machine for the type of paper you are using. You can use the following sizes of paper for printing copies: A4, A5, A3, 10 15 cm, Letter, Legal and Ledger and five sizes for printing faxes: A4, A3, Ledger, Letter and Legal. When you load a different size of paper in the machine, you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page.
Chapter 2 Acceptable paper and other print media NOTE You can change the paper size and tray selection temporarily for the next copy. (See Paper Size on page 82 and Tray Select (MFC-J4710DW) on page 82.) Tray use in Fax mode (MFC-J4710DW) You can change the default tray the machine will use for printing received faxes. Auto Tray Select will allow your machine to take paper from Tray #1 first, or from Tray #2 if: Tray #2 is set to a different paper size that is more suitable for the received faxes.
Loading paper Recommended print media 2 IMPORTANT DO NOT use the following kinds of paper: To get the best print quality, we suggest using Brother paper. (See the table below.) • Damaged, curled, wrinkled, or irregularly shaped paper If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities. 2 1 We recommend using “3M Transparency Film” when you print on transparencies.
Chapter 2 Choosing the right print media 2 Paper type and size for each operation Paper Type Cut-Sheet Cards Envelopes Paper Size Usage Fax Copy Photo Printer Capture A3 297 420 mm (11.7 16.5 in.) Yes 2 Yes 1 Yes 3 Yes 1 A4 210 297 mm (8.3 11.7 in.) Yes Yes Yes Yes Ledger 279.4 431.8 mm (11 17 in.) Yes 2 Yes 1 Yes 3 Yes 1 Letter 215.9 279.4 mm (8 1/2 11 in.) Yes Yes Yes Yes Legal 215.9 355.6 mm (8 1/2 14 in.
Loading paper Paper orientation and capacity of the paper trays Paper Tray #1 Paper Tray #2 (MFC-J4710DW) 2 Paper size Paper types No.
Chapter 2 Paper orientation using User Defined as the Paper Size in the printer driver User Defined Size Paper Orientation When both of the following conditions are satisfied: Landscape 2 Width: 127.0 mm – 215.9 mm Height: 216.0 mm – 297.0 mm When any one of the following conditions is satisfied: Portrait Width: less than 127.0 mm Width: greater than 215.9 mm Height: less than 216.0 mm Height: greater than 297.
3 Loading documents How to load documents How to load documents 3 • DO NOT use cardboard, newspaper or fabric with the ADF. Instead use the scanner glass. (MFC-J4710DW) 2-sided documents can be faxed, copied, or scanned up to Legal size using the ADF. 3 148 to 355.6 mm Width: 148 to 215.9 mm Weight: 64 to 90 gsm Make sure documents written with ink or modified with correction fluid are completely dry. a The ADF can hold up to 20 pages and feeds each sheet individually.
Chapter 3 c a b Adjust the paper guides (1) to fit the width of your documents. Lift the document cover. Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass. 1 1 d Place your documents face down, top edge first in the ADF underneath the guides until you feel them touch the feed rollers. The Touchscreen will display ADF Ready. 1 document cover IMPORTANT DO NOT leave thick documents on the scanner glass.
Loading documents Unscannable area 3 The scannable area depends on the settings in the application you are using. The figures below show the unscannable areas. 1 3 2 4 3 Usage Fax Document Size Top (1) Left (2) Bottom (3) Right (4) A4 3 mm 3 mm 1 Letter 4 mm Legal Copy Scan 1 All paper sizes 3 mm 1 mm 1 mm The unscannable area is 1 mm when you use the ADF.
4 Sending a fax How to send a fax b Do one of the following: 4 The following steps show how to send a fax. a 4 Do one of the following to load your document: When Fax Preview is set to off, press Fax. When Fax Preview is set to on, press Fax and then Sending Faxes. Place the document face down in the ADF. (See Using the ADF on page 47.) Load your document face down on the scanner glass. (See Using the scanner glass on page 48.
Sending a fax c You can change the following fax-sending settings. Press Options. Swipe up or down, or press a or b to scroll through the fax settings. When the setting you want is displayed, press it and choose your new option. When you have finished changing options, press OK. d Using the dial pad Using the Address Book Address Book Using the call history Outgoing Call (Basic User’s Guide) For details about changing the following fax-sending settings, see pages 52 to 54.
Chapter 4 f i When the Touchscreen asks you Next page?, do one of the following: NOTE To send a single page, press No. • You can save the setting you use most often by setting it as the default setting. (See Advanced User’s Guide: Setting your changes as a new default.) The machine starts sending the document. To send more than one page, press Yes and go to step g. g • This setting is only available for sending documents from the scanner glass. Place the next page on the scanner glass.
Sending a fax How to preview an outgoing fax You can preview a fax message before you send it. You must set Real Time Transmission and Polling RX to Off before you use this feature. a b j 4 Press Start. NOTE • To send a colour fax, do not use Fax Preview. • The fax message in the memory will be sent and then erased when you press Start. Load your document. Do one of the following: 4 When Fax Preview is set to off, press Fax. When Fax Preview is set to on, press Fax and then Sending Faxes.
Chapter 4 Transmission Verification Report You can use the Transmission Verification Report as proof that you sent a fax. This report lists the sender’s name or fax number, the time and date of the transmission, duration of the transmission, number of pages sent, and whether or not the transmission was successful. There are several settings available for the Transmission Verification Report: On: Prints a report after every fax you send. On+Image: Prints a report after every fax you send.
5 Receiving a fax 5 Receive Modes 5 You must choose a Receive Mode depending on the external devices and telephone services you have on your line. Choose the Receive Mode 5 By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct receive mode. For more detailed information on the Receive Modes, see Using Receive Modes on page 57.
Chapter 5 f Press Receive Mode. NOTE (For Australia, Singapore and Hong Kong) If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off. (See Turning off Distinctive Ring on page 64 and 69 for your relevant country.) (For New Zealand) If you cannot change the Receive Mode, make sure the FaxAbility feature is set to Off. (See How to Turn FaxAbility OFF or ON on page 67.) g Press Fax Only, Fax/Tel, External TAD or Manual. h Press 56 .
Receiving a fax Using Receive Modes 5 Some Receive Modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using these modes. (See Ring Delay on page 58.) Fax Only 5 Fax/Tel mode helps you automatically manage incoming calls by recognising whether they are fax or voice calls and dealing with them in one of the following ways: Faxes will be automatically received. Voice calls will start the F/T Ring to tell you to pick up the line.
Chapter 5 Receive Mode settings Ring Delay 5 The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine, choose the maximum number of rings. (See Operation from external and extension telephones on page 72 and Fax Detect on page 59.) a Press b c Press All Settings. d e f g h i j 58 5 . Swipe up or down, or press a or b to display Fax.
Receiving a fax NOTE Even if the caller hangs up during the fast double-ring, the machine will continue to ring for the set time. Fax Detect If Fax Detect is On: 5 5 a Press b c Press All Settings. d e Fax Detect is turned On as default. f g The machine receives a fax call automatically, even if you answer the call. When you see Receiving on the Touchscreen or when you hear “chirps” through the handset you are using, just replace the handset. Your machine will do the rest.
Chapter 5 Fax Preview (Monochrome only) How to preview a received fax Using Fax Preview 5 5 When you receive a fax, you will see a pop-up message on the Touchscreen. (For example: New Fax:01 [View]) a You can view received faxes on the Touchscreen by pressing Fax Received Faxes • The fax list includes the old faxes and the new fax. The new fax is indicated by a blue mark next to the fax. . When the machine is in Ready mode, a popup message will appear on the Touchscreen to alert you of new faxes.
Receiving a fax Press the Touchscreen or Touchpanel to perform the following operations. Description Enlarge the fax. Reduce the fax. or Scroll vertically. or Scroll horizontally. How to print a fax a b c d e Go back to the previous page. Print the fax. Do one of the following: Press Print From Displayed to print from the displayed page to the last page. d Press Press Start. 5 Do one of the following: Press Print Displayed Only to print the displayed page. Go to step g.
Chapter 5 How to print all faxes in the list a b c d 5 Press Fax. Press Received Faxes. Press Print/Delete. Do one of the following: To print all new faxes, press Print All(New Faxes). To print all old faxes, press Print All(Old Faxes). e Press Press Fax. Press Received Faxes. Press Print/Delete. Do one of the following: To delete all new faxes, press Delete All(New Faxes). To delete all old faxes, press Delete All(Old Faxes). e Press Yes to confirm. f Press 62 .
6 Telephone and external devices Voice operations Tone or Pulse (Not Available for New Zealand) 6 6 Telephone Service for Australia 6 Distinctive Ring 6 If you have a Pulse dialling service, but need to send tone signals (for example, for telephone banking), follow the instructions below: Distinctive Ring 1 is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line.
Chapter 6 How does your telephone company’s “Distinctive Ring” service work? Turning on Distinctive Ring 6 Using “Distinctive Ring” service of your telephone company is the most efficient way to receive both fax and telephone calls on the same line. When the voice call comes in, all phones (extension and external) and the fax machine will ring to alert you to pick it up.
Telephone and external devices h Press Off. i Press How Does the Caller ID Work? . The Caller ID Appears on the Display When Your Telephone Rings NOTE If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (Choose the Receive Mode on page 55.) Caller ID 6 6 As your telephone rings, the display shows you the caller’s phone number or name if the name has been stored as Speed Dial.
Chapter 6 Telephone Service for New Zealand FaxAbility How Does FaxAbility Work? 6 6 FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring. How Will the Fax Machine Treat All Other Numbers? 6 FaxAbility mode ensures that the machine will answer calls to the FaxAbility (secondary) number.
Telephone and external devices NOTE After you have set the FaxAbility feature to On, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the FaxAbility number, Manual mode means you must answer all the call yourself. You can not change the receive mode to the other mode while the FaxAbility is set to on. When FaxAbility is on, the LCD will show D/R as the Receive Mode.
Chapter 6 How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings, the display shows you the caller’s phone number or name if available. Once you answer the call, the caller’s ID disappears. You can print a list of the Caller ID information received by your machine. See Advanced User’s Guide: How to print a report. NOTE • If ID Unknown appears on the display, it means that the call came from outside your caller ID service area.
Telephone and external devices c d e Caller ID (For Singapore and Hong Kong) Swipe up or down, or press a or b to display Fax. Press Fax. The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies. Call your telephone company for details. This service provides you, by means of the screen display, the telephone number (or name) of your caller as the line rings. Swipe up or down, or press a or b to display Miscellaneous.
Chapter 6 Connecting an external TAD (telephone answering device) You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave a voice message.
Telephone and external devices Connections settings The external TAD must be connected as shown in the previous illustration. a Using both hands, use the finger holds on each side of the machine to lift the scanner cover into the open position. b Carefully guide the telephone line cord into the cable channel and out the back of the machine. c Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover using both hands.
Chapter 6 External and extension telephones Connecting an external or extension telephone Operation from external and extension telephones 6 You can connect a separate telephone to your machine as shown in the diagram below. 1 2 If you answer a fax call on an extension or an external telephone, you can make your machine take the call by using the Remote Activation Code. When you press the Remote Activation Code l 5 1 (l 9 1 for New Zealand), the machine starts to receive the fax.
Telephone and external devices Using remote codes Remote Activation Code 6 6 If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by dialling the Remote Activation Code l 5 1 (l 9 1 for New Zealand). Wait for the chirping sounds and then replace the handset. (See Fax Detect on page 59.) e Swipe up or down, or press a or b to display Setup Receive. f g Press Setup Receive. h i If you want to change the Remote Deactivation Code, press Deact.Code.
7 Dialling and storing numbers How to dial Manual dialling a b 7 7 Load your document. Do one of the following: When Fax Preview is set to off, press Fax. Dialling from the Address Book a b c d Press Fax. Press Address Book. Do one of the following: Swipe up or down, or press a or b to display the number you want to dial. When Fax Preview is set to on, press Fax and then Sending Faxes. c Load your document. Press , and then enter the first letter of the name and press OK.
Dialling and storing numbers Fax Redial If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals. Redial only works if you dialled from the machine. a b Load your document. Do one of the following: When Fax Preview is set to off, press Fax. When Fax Preview is set to on, press Fax and then Sending Faxes. c d Press Redial. Press Fax Start.
Chapter 7 Caller ID history 7 This feature requires the Caller ID subscriber service offered by many local telephone companies. (See Caller ID on page 65, 67 and 69 for your relevant country.) The numbers, or names if available, from the last 30 faxes and telephone calls you received will be stored in the Caller ID history. You can view the list or choose one of these numbers to fax to, add to Address Book, or delete from the history.
Dialling and storing numbers NOTE • Be sure to include the area code when entering a fax or telephone number. Depending on the country, the Caller ID names and history may not be displayed correctly if the area code is not registered with the fax or telephone number. • If you downloaded Internet Fax: If you want to store an E-mail address to use with Internet Fax or Scan to E-mail server, press and enter the E-mail address then press OK. (See Entering Text on page 181.
Chapter 7 g Do one of the following: If you want to change the name, press Name. Enter the new name (up to 16 characters) using the keyboard on the Touchscreen. (To help you enter letters, see Entering Text on page 181.) Press OK. If you want to change the first fax or telephone number, press Address 1. Enter the new fax or telephone number (up to 20 digits) using the keyboard on the Touchscreen. Press OK. If you want to change the second fax or telephone number, press Address 2.
8 Making copies How to copy 8 The following steps show the basic copy operation. a 8 Stop copying To stop copying, press 8 . Do one of the following to load your document: Place the document face down in the ADF. (See Using the ADF on page 47.) Place the document face down on the scanner glass. (See Using the scanner glass on page 48.) b Press Copy. 8 The Touchscreen shows: 1 1 No. of Copies You can enter the number of copies by using the dial pad.
Chapter 8 Copy preset settings e If you want to change more settings, go to step f. You can copy with a variety of settings that are already set up for you in the machine simply by pressing them. The following preset settings are available. Best Quality Normal If you do not want to change further settings, go to step i.
Making copies Copy options You can change the following copy settings. Press Copy and then press Options. Swipe up or down, or press a or b to scroll through the copy settings. When the setting you want is displayed, press it and choose your option. When you have finished changing options, press OK. (Basic User’s Guide) For details about changing the following copy settings, see pages 81 to 82.
Chapter 8 Paper Size 8 If you are copying on paper other than A4 size, you will need to change the Paper Size setting. You can copy only on A4, A5, A3, Photo (10 15 cm), Letter, Legal or Ledger paper. a b c d e f g Load your document. Press Copy. Enter the number of copies you want. Press Options. Swipe up or down, or press a or b to display Paper Size. 8 You can change the tray temporarily for the next copy. To change the default tray setting, see Tray use in Copy mode (MFC-J4710DW) on page 41.
9 Printing photos from a memory card or USB Flash memory drive PhotoCapture Center™ operations (PHOTO mode) 9 9 Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash memory drive. (See Print Images on page 86.) You can scan documents and save them directly to a memory card or USB Flash memory drive. (See How to scan to a memory card or USB Flash memory drive on page 87.
Chapter 9 Getting started a b 9 Open the media slot cover. Firmly put a memory card or USB Flash memory drive into the correct slot. 1 2 1 USB Flash memory drive IMPORTANT The USB direct interface supports only a USB Flash memory drive, a PictBridge-compatible camera, or a digital camera that uses the USB mass storage as standard. Any other USB devices are not supported.
Printing photos from a memory card or USB Flash memory drive IMPORTANT • DO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the machine. • DO NOT insert more than one media card in the machine at the same time. Doing this may cause damage to the machine. • DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive (slot) or USB direct interface while the machine is reading or writing to the memory card or USB Flash memory drive.
Chapter 9 Print Images View Photos k 9 If you want to change the print settings, press Print Settings. (See Advanced User’s Guide: PhotoCapture Center™ print settings.) 9 You can preview your photos on the Touchscreen before you print them. If your photos are large files there may be a delay before each photo is displayed. a b Open the media slot cover. c d Press Photo. e Press View Photos. Press OK.
Printing photos from a memory card or USB Flash memory drive PhotoCapture Center™ print settings You can change the print settings temporarily for the next print. The machine returns to its default settings after 1 minute. NOTE You can save the print settings you use most often by setting them as the default. (See Advanced User’s Guide: Setting your changes as a new default.
Chapter 9 e Press Options. Do one of the following: To change the scan type, swipe up or down, or press a or b to display Scan Type. Press Scan Type and choose Colour or Black and White. To change the resolution, swipe up or down, or press a or b to display Resolution. Press Resolution and choose 100 dpi, 200 dpi, 300 dpi, 600 dpi or Auto. To change the file type, swipe up or down, or press a or b to display File Type. Press File Type and choose PDF, JPEG or TIFF.
Printing photos from a memory card or USB Flash memory drive f Do one of the following: If you loaded your document in the ADF to scan a 2-sided document, swipe up or down, or press a or b to display 2-sided Scan. Press 2-sided Scan. Go to step g. If you want to scan a single-sided document, go to step h. g h Do one of the following: To change the scan type, swipe up or down, or press a or b to display Scan Type. Press Scan Type and choose Colour or Black and White.
Chapter 9 To remove background colour, swipe up or down, or press a or b to display Remove Background Colour. Press Remove Background Colour and choose Low, Medium, High or Off. NOTE Remove Background Colour removes the base colour of documents to make the scanned data more recognisable. To start scanning without changing additional settings, go to step i. NOTE • If you chose colour in the scan type setting, you cannot choose TIFF.
10 How to print from a computer Printing a document 10 10 The machine can receive and print data from your computer. To print from a computer, you must install the printer driver. (See Software User’s Guide: Printing (Windows®).) (See Software User’s Guide: Printing and Faxing (Macintosh).) a Install the Brother printer driver from the CD-ROM. (See Quick Setup Guide.) b From your application, choose the Print command.
11 How to scan to a computer Before scanning 11 11 To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address. Install the scanner drivers from the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.) Configure the machine with a TCP/IP address if network scanning does not work. (See Software User’s Guide: Configuring Network Scanning for Windows®.
How to scan to a computer Scanning a document as a PDF file using ControlCenter4 (Windows®) 11 (For detailed information, see Software User’s Guide: Scanning.) NOTE • The screens on your PC may vary depending on your model. • This section is based on using the Advanced Mode of ControlCenter4. ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
Chapter 11 e Set the scanning configuration. Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 2 3 4 5 1 Choose PDF (*.pdf) from the File Type pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button. 4 You can choose a scanning resolution from the Resolution pull-down list.
How to scan to a computer g Click File. h Press Scan. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.
Chapter 11 How to change the machine’s SCAN mode settings for PDF scanning You can change your machine’s Scan mode settings using ControlCenter4. (Windows®) a Open ControlCenter4 by clicking /All Programs/Brother/MFC-XXXX (where XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open. b c d Make sure the machine you want to use is selected from the Model pull-down list. 96 Click the Device Settings tab. Click Device Scan Settings.
How to scan to a computer e Choose the File tab. You can change the default settings. 1 2 3 4 5 1 Choose PDF (*.pdf) from the File Type pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button. 4 You can choose a scanning resolution from the Resolution pull-down list. 11 5 You can choose the document size from the Document Size pull-down list. f Click OK.
Chapter 11 d Press to File. will be displayed in the centre of the Touchscreen highlighted in blue. e Press OK. When the machine is connected to a network, press the PC Name. Do one of the following: If you want to use the default settings, go to step j. If you want to change the default settings, go to step f. f g Press Options. h Choose the settings for 2-sided Scan 1, Scan Type, Resolution, File Type, Skip Blank Page 1 and Remove Background Colour as required. Press Set with Touch Panel.
A Routine maintenance Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four cartridges. When the machine detects an ink cartridge is running out of ink, the machine will display a message. NOTE For example, when one of the ink cartridges is nearly empty, the Touchscreen will display Ink Low (name of colour).
b Press the lock release lever as shown to release the cartridge indicated on the Touchscreen. Remove the cartridge from the machine. d Turn the green release lever on the orange protective packing (1) counterclockwise until it clicks to release the vacuum seal. Then remove the orange protective packing as shown. 2 1 2 1 c Open the new ink cartridge bag for the colour indicated on the Touchscreen, and then take out the ink cartridge.
Routine maintenance e f Each colour has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. Gently push the back of the ink cartridge marked “PUSH” until the cartridge lever lifts, and then close the ink cartridge cover. NOTE • If you replaced an ink cartridge, for example Black, the Touchscreen may ask you to verify that it was a brand new one (for example, Did you change Black).
Cleaning and checking the machine Cleaning the scanner glass a Unplug the machine from the electrical socket. b Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner. 1 3 2 (MFC-J4710DW) A 2 A 1 NOTE In addition to cleaning the glass strip with a non-flammable glass cleaner, run your finger tip over the glass strip to see if you can feel anything on it.
Routine maintenance Cleaning the print head To maintain good print quality, the machine will automatically clean the print head when needed. You can start the cleaning process manually if there is a print quality problem. Clean the print head if you get a horizontal line in the text or graphics, or blank text on your printed pages. You can clean Black only, three colours at a time (Yellow/Cyan/Magenta), or all four colours at once. Cleaning the print head consumes ink.
f The Touchscreen asks you if the print quality is OK. Do one of the following: If all lines are clear and visible, press Yes to finish the Print Quality check and go to step j. If you can see missing short lines as shown below, press No. OK Poor IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty. NOTE When a print head nozzle is clogged, the printed sample looks like this.
Routine maintenance Checking the print alignment If your printed text becomes blurred or images become faded, you may need to adjust the print alignment after transporting the machine. a Press A h For the “D” pattern, swipe up or down, or press a or b to display the number of the test print that has the least visible vertical stripes (1-9), and then press it. Press OK. i Press . . NOTE You can also press and Ink. b c d Press Test Print.
B Troubleshooting B If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Identifying your problem B First, check the following. The machine's power cord is connected correctly and the machine's power switch is turned on.
Troubleshooting Scanning problems: Scanning Difficulties on page 134 PhotoCapture Center™ Difficulties on page 134 Software and Network problems: Software Difficulties on page 135 Network Difficulties on page 135 Difficulties when entering data on page 136 B 107
Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance by yourself.
Troubleshooting Error Message Cause Action Cannot Detect You installed a new ink cartridge too quickly and the machine did not detect it. Take out the new ink cartridge and re-install it slowly until the cartridge lever lifts. (See Replacing the ink cartridges on page 99.) An ink cartridge is not installed correctly. If you are using non Brother Original ink, the machine may not detect the ink cartridge. Replace the cartridge with a Brother Original ink cartridge.
Error Message Cause Action Document Cover Open The document cover was open while scanning a 2-sided document using the ADF. Close the document cover. (MFC-J4710DW) Document Jam/too Long The document was not inserted or fed correctly, or the document scanned from the ADF was too long. (See Using the ADF on page 47.) (See Document jam on page 118.) (For Australia, Singapore and Hong Kong) The machine is in Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode.
Troubleshooting Error Message Cause Action Ink Absorber Full The ink absorber box or flushing box is full. These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine. Because these components are periodic maintenance items, the replacement is not covered under the warranty.
Error Message Cause Action Media Error The memory card is either corrupted, incorrectly formatted, or there is a problem with the memory card. Remove the memory card from the media drive (slot) of the machine and format it correctly. Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is working. Media is Full.
Troubleshooting Error Message Cause Action (MFC-J2510/ MFC-J4510DW) The machine is out of paper or paper is not correctly loaded in the paper tray. Do one of the following: No Paper Fed (MFC-J4710DW) Refill the paper in the paper tray, and then press OK on the Touchscreen. Remove and reload the paper, then press OK on the Touchscreen. (See Loading paper and other print media on page 21.) No Paper Fed No Paper Fed #1 No Paper Fed #2 The paper is jammed in the machine.
Error Message Cause Action Out of Memory The machine's memory is full. If a copy operation is in process: Press and wait until the other operations that are in progress finish, and then try again. The memory card or USB Flash memory drive you are using does not have enough free space to scan the documents. Paper Jam [Front] Press . Delete unused files from your memory card or USB Flash memory drive to make some free space and then try again. The paper is jammed in the machine.
Troubleshooting Error Message Cause Action Paper tray not detected The paper tray is not completely inserted. Slowly push the paper tray completely into the machine. Paper or a foreign object has prevented the paper tray from being inserted correctly. Pull the paper tray out of the machine, and remove the jammed paper or foreign object. Slowly push the paper tray completely into the machine. The Touchscreen was pressed before the power on initialization was completed.
Error Message Cause Action (MFC-J4510DW) The paper size setting does not match the size of paper in the tray. 1 Wrong Paper (MFC-J4710DW) Wrong Paper Wrong Paper #1 Wrong Paper #2 Wrong Tray Setting (MFC-J4710DW) 116 The paper orientation is not correct for the paper size. (MFC-J2510/MFC-J4510DW: See Paper Size on page 40.) You did not set the paper guides in the tray to the indicators for the paper size you are using.
Troubleshooting Error animations display B Error animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace by pressing c to see the next step and d to go back a step. Transferring your faxes or Fax Journal report f g h i we recommend transferring your faxes to another fax machine or to your PC. (See Transferring faxes to another fax machine on page 117 or Transferring faxes to your PC on page 117.) a Press to interrupt the error temporarily.
Transferring the Fax Journal report to another fax machine Document jam B B If you have not set up your Station ID, you cannot enter fax transfer mode. (See Quick Setup Guide: Enter personal information (Station ID).) Documents can jam in the ADF unit if they are not inserted or fed correctly, or if they are too long. Follow the steps below to clear a document jam. a Document is jammed in the top of the ADF unit Press to interrupt the error temporarily. b Press c d Press All Settings. .
Troubleshooting Document is jammed inside the ADF unit a Take any paper that is not jammed out of the ADF. b c Lift the document cover. B Removing small documents jammed in the ADF a b Pull the jammed document out to the left. Lift the document cover. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 1 1 1 1 document cover d Close the document cover. e Press B document cover c Close the document cover. d Press . .
Printer jam or paper jam B d Lift the Jam Clear Flap and remove the jammed paper. e Make sure you look carefully inside the machine above and below the Jam Clear Flap for any pieces of paper. f Put the paper tray firmly back in the machine. Take out the jammed paper depending on where it is jammed in the machine. Paper is jammed in the front of the machine B If the Touchscreen shows Paper Jam [Front], follow these steps: a Unplug the machine from the electrical socket.
Troubleshooting c NOTE Open the inside cover (1). Make sure you pull out the paper support until it clicks. g Re-connect the power cord. NOTE If there is a repeat paper jam, a small piece of paper may be stuck in the machine. (See Additional paper jam clear operations on page 125.) Paper is jammed in the back of the machine 1 d Pull the jammed paper out of the machine. e Close the inside cover and Jam Clear Cover. Make sure the covers are closed correctly.
Paper is jammed in the front and back of the machine c B (MFC-J2510/MFC-J4510DW) Pull out the jammed paper (1). If the Touchscreen shows Paper Jam [Front,Rear], follow these steps: a Unplug the machine from the electrical socket. b (MFC-J2510/MFC-J4510DW) Pull the paper tray (1) completely out of the machine. 1 (MFC-J4710DW) 1 (MFC-J4710DW) Pull the paper tray #1 and then tray #2 completely out of the machine. 1 d 122 Lift the Flap, and remove the jammed paper.
Troubleshooting e Make sure you look carefully inside the machine above and below the Jam Clear Flap for any pieces of paper. h Move the print head (if necessary) to take out any paper remaining in this area. Make sure that jammed paper is not left in the corners of the machine (1) and (2). 1 2 f Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position.
i Open the Jam Clear Cover (1) at the back of the machine. l Close the inside cover and Jam Clear Cover. Make sure the covers are closed correctly. m Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands. 1 j Open the inside cover (1). 1 1 3 k 124 Make sure you look carefully inside for any jammed paper. If there is any jammed paper, slowly pull it out of the machine.
Troubleshooting n (MFC-J2510/MFC-J4510DW) Put the paper tray firmly back in the machine. Additional paper jam clear operations a B Using both hands, use the finger holds on each side of the machine to lift the scanner cover into the open position. NOTE If the print head is at the right corner as shown in the illustration, hold down until the print head moves to the middle. (MFC-J4710DW) Put paper tray #1 and then tray #2 firmly back in the machine. b Unplug the machine from the electrical socket.
d Open the manual feed slot cover. e Put only one sheet of A4 or Letter size thick paper such as glossy paper in a Landscape position in the manual feed slot. Push it into the manual feed slot. NOTE • We recommend you use glossy paper. • If you don't push the paper deep enough into the manual feed slot, the machine will not feed it when you re-connect the power cord. f 126 Re-connect the power cord. The paper you placed in the manual feed slot will be fed through the machine and ejected.
Troubleshooting If you are having difficulty with your machine B IMPORTANT • For technical help, you must call Brother customer support. Calls must be made from within the country where you purchased the machine. • If you think there is a problem with your machine, check the following chart and follow the troubleshooting tips. You can correct most problems by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Printing Difficulties (continued) Difficulty Suggestions The headers or footers appear when the document displays on the screen but they do not show up when it is printed. There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this. Cannot perform “Page Layout” printing. Check that the paper size setting in the application and in the printer driver are the same. Print speed is too slow. Try changing the printer driver setting.
Troubleshooting Print Quality Difficulties (continued) Difficulty Suggestions White horizontal lines appear in text or graphics. Clean the print head. (See Cleaning the print head on page 103.) Make sure you are using Brother Original Innobella™ ink. Try using the recommended types of paper. (See Acceptable paper and other print media on page 42.
Print Quality Difficulties (continued) Difficulty Suggestions Ink is smudged or running when using glossy photo paper. Be sure to check the front and back of the paper. Place the glossy surface (printing surface) face down. (See Paper Type on page 40.) If you use glossy photo paper, make sure that the paper type setting is correct. Prints appears dirty or the paper jams when using A3 paper. (PC print for Windows®) Check Slow Drying Paper in the Basic tab of the printer driver.
Troubleshooting Paper Handling Difficulties (continued) Difficulties Suggestions Machine feeds multiple pages. Do the following: (See Loading paper and other print media on page 21.) Make sure the paper is loaded correctly in the paper tray. Remove all the paper from the tray and fan the stack of paper well, then put it back in the tray. Make sure you do not push the paper in too far. Make sure the Jam Clear Cover is closed correctly. (See Paper is jammed in the back of the machine on page 121.
Telephone Line or Connections Difficulty Suggestions Dialling does not work. (No dial tone) Check the line cord connections. (Not available in New Zealand) Change the Tone/Pulse setting. (See Quick Setup Guide.) If there is no dial tone, connect a known working telephone and telephone line cord to the socket. Then lift the external telephone's handset and listen for a dial tone. If there is still no dial tone, ask your telephone company to check the line and/or wall socket.
Troubleshooting Handling Incoming Calls Difficulty Suggestions The machine “hears” a voice as a CNG Tone. If Fax Detect is set to On, your machine is more sensitive to sounds. It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones. Deactivate the machine by pressing . Try avoiding this problem by turning Fax Detect to Off. (See Fax Detect on page 59.) Sending a fax call to the machine.
Scanning Difficulties Difficulty Suggestions TWAIN or WIA errors appear when (Not available in Taiwan) starting to scan. (Windows®) Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application. For example, in Nuance™ PaperPort™ 12SE, click Scan Settings, Select to choose the Brother TWAIN/WIA driver. (Taiwan only) Make sure the Brother TWAIN/WIA driver is chosen as the primary source.
Troubleshooting Software Difficulties Difficulty Suggestions Cannot install software or print. (Windows® only) Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software. “Device Busy” Make sure the machine is not showing an error message on the Touchscreen. Cannot print images from FaceFilter Studio. To use FaceFilter Studio, you must install the FaceFilter Studio application from the CD-ROM supplied with your machine. (See Quick Setup Guide.
Network Difficulties (continued) Difficulty Suggestions The Brother software cannot be installed. (Windows®) Allow network access to the following programs if your security software displays an alert message during MFL-Pro Suite installation. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software. Cannot connect to wireless network. Investigate the problem using the WLAN Report.
Troubleshooting Dial Tone detection B When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number. By changing the Dial Tone setting to Detection, you can make your machine dial as soon as it detects a dial tone. This setting can save a small amount of time when sending a fax to many different numbers. If you change the setting and start having problems when dialling, you should change it back to the No Detection setting.
Machine Information Checking the serial number Report settings B (Transmission Verification Report, Address Book and Fax Journal) B History You can see the machine’s serial number on the Touchscreen. (Caller ID history and Outgoing Call) Faxes in memory 3 All Settings a Press b c Press All Settings. You can restore all settings to the factory default. Swipe up or down, or press a or b to display Machine Info.
C Settings and features tables Using the Settings Tables C C Your machine’s Touchscreen LCD is easy to set up and operate. All you have to do is press the settings and options you want to set as they are displayed on the screen. We have created step-by-step Settings Tables so you can see at-a-glance all the available choices for each setting and feature. You can use these tables to quickly choose your preferred settings in the machine.
Settings tables C The Settings tables will help you understand the settings selections that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. (Settings) Level1 C Level2 Level3 Options Descriptions Page Date — — See . Time — — Sets the date and time on the screen and in the headings of the faxes you send. Daylight Save — Forward Hour Manually changes for Daylight Savings Time. See . — Sets the time zone for your country. See .
Settings and features tables Level1 Level2 Level3 Options Descriptions Page Paper Size — A4* Sets the size of paper in the paper tray #2. 41 Configures the detailed settings. — A3 (Tray #2) Letter (MFC-J4710DW) Legal Ledger All Settings — — For details, see All Settings in the following table. See Quick Setup Guide. See Advanced User’s Guide. The default settings are shown in Bold with an asterisk.
Level1 Level2 Level3 Options Descriptions Page General Setup Tray Setting Tray #1 (MFC-J4710DW) Sets the type of paper in the paper tray #1. 41 (Continued) Paper Type (Options) Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency Paper Size (Options) Sets the size of paper in the paper tray #1. A4* A5 10x15cm Letter Tray #2 Paper Size (Options) Sets the size of paper in the paper tray #2. 41 Choose the tray that will be used for Copy.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page General Setup Volume Ring Off Adjusts the ring volume. 19 Adjusts the volume of the sounds when you press the Touchscreen or Touchpanel. 19 Adjusts the speaker volume. 20 You can adjust the brightness of the Touchscreen backlight. 20 You can set how long the Touchscreen backlight stays on after the last finger press.
Level1 Level2 Level3 Options Descriptions Page Fax Setup Receive Ring Delay 2 - 10 (2*) Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode. 58 Sets the length of the fast double-ring time in Fax/Tel mode. 58 You can view faxes you receive on the Touchscreen. 60 Receives fax messages automatically when you answer a call and hear fax tones. 59 Allows you to answer all calls at an extension or external telephone and use codes to turn the machine on or off.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page Fax Report Setting Transmission On Choose the initial setup for the Transmission Verification Report. 54 Sets the interval for the automatic printing of the Fax Journal. If you have chosen any other option than Off and Every 50 Faxes, you can set the time for the chosen option. If you have chosen Every 7 Days, you can set the day of the week.
Level1 Level2 Level3 Options Descriptions Page Fax Miscellaneous Distinctive On 63 (Not available in New Zealand and Taiwan) Off* Use with phone company distinctive ringing service allows you to have a voice number and fax number on the one phone line. FaxAbility On 66 (For New Zealand only) Off* If you have FaxAbility from Telecom, you can use this function to store the ringing pattern of your fax number. And if you set in to On, you should use the registered number only.
Settings and features tables Level1 Level2 Level3 Level4 Options Descriptions Page Network Wired LAN TCP/IP BOOT Method Auto* Choose the BOOT method that best suits your needs. See Static RARP . BOOTP DHCP IP Address [000-255]. [000-255]. Enter the IP address. [000-255]. [000-255] Subnet Mask [000-255]. [000-255]. Enter the Subnet mask. [000-255]. [000-255] Gateway [000-255]. [000-255]. Enter the Gateway address. [000-255]. [000-255] Node Name BRNXXXXXXXXXXXX Enter the Node name.
Level1 Level2 Level3 Level4 Options Descriptions Page Network Wired LAN TCP/IP IPv6 On See (Continued) (Continued) (Continued) Enable or disable the IPv6 protocol. If you want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. Ethernet Off* — Auto* 100B-FD Chooses the Ethernet link mode. 100B-HD 10B-FD 10B-HD WLAN MAC Address — — You can see your machine’s MAC address.
Settings and features tables Level1 Level2 Level3 Level4 Options Descriptions Page Network WLAN TCP/IP WINS Server (Continued) (Continued) Specifies the IP address of the primary or secondary WINS server. See (Continued) (Primary) 000.000.000.000 (Secondary) 000.000.000.000 DNS Server (Primary) 000.000.000.000 (Secondary) 000.000.000.000 APIPA On* Off IPv6 On Off* . Specifies the IP address of the primary or secondary DNS server.
Level1 Level2 Level3 Level4 Options Descriptions Page Network WLAN WLAN Status Status — See . (Continued) (Continued) You can see the current wireless network status. Signal — You can see the current wireless network signal strength. SSID — You can see the current SSID. Comm. Mode — You can see the current Communication Mode. MAC Address — — You can see your machine’s MAC address.
Settings and features tables Level1 Level2 Level3 Level4 Options Descriptions Page Network Wi-Fi Direct Device Name — (Continued) You can see the device name of your machine. See . (Continued) Device Information SSID — Shows SSID of Group Owner. When the machine is not connected, Touchscreen shows Not Connected. IP Address — You can see the current IP address of your machine. Status G/O Active (**) You can see the current Wi-Fi Direct™ network status.
Level1 Level2 Level3 Level4 Options Descriptions Page Network E-mail/IFAX Mail Address — — See (Continued) (Available after IFAX is downloaded) Enter the mail address. (Up to 60 characters) Setup Server SMTP Server Name (Up to 30 characters) Enter the SMTP server address. IP Address [000-255]. [000-255]. [000-255]. [000-255] SMTP Port [00001-65535] Enter the SMTP port number. Auth. for SMTP None* Selects the Security method for E-mail notification. SMTP-AUTH POP bef.
Settings and features tables Level1 Level2 Level3 Level4 Options Descriptions Page Network E-mail/IFAX Auto Polling (Available after IFAX is downloaded) Auto Polling (Options) Automatically checks the POP3 server for new messages. See (Continued) Setup Mail RX On* . Off (Continued) (When On chosen) Poll Frequency (Options) 1Min Sets the interval for checking for new messages on the POP3 server.
Level1 Level2 Level3 Level4 Options Descriptions Page Network E-mail/IFAX Setup Relay On (Available after IFAX is downloaded) Relays a document to another fax machine over the Internet. See (Continued) Relay Broadcast Relay Domain — Registers the Domain name. Relay Report On Prints the Relay Broadcast Report. Off* . (Continued) Off* Web Connect Settings Network I/F Manual POP3 Receive — — Accesses the POP3 server and confirms whether an e-mail has been received.
Settings and features tables All Settings (continued) C Level1 Level2 Level3 Options Descriptions Page Print Reports XMIT Verify — — See Address Book — — Prints these lists and reports. Fax Journal — — User Settings — — Network Configuration — — WLAN Report — — Caller ID history — — Machine Info. Serial No. — — Lets you check the serial number of your machine. 138 Initial Setup Receive Mode — Fax Only* Choose the Receive Mode that best suits your needs.
Level1 Level2 Level3 Options Descriptions Page Initial Setup Reset Network Yes Resets the print server back to its factory default settings, such as the password and IP address information.
Settings and features tables Features tables C Fax (When Fax Preview is Off.) C Level1 Level2 Level3 Options Descriptions Page Redial (Pause) — — — Redials the last number called. When you are entering a fax or telephone number on the Touchpanel, Redial changes to Pause on the Touchscreen. Press Pause when you need a delay while dialling numbers, such as access codes and credit card numbers. You can also store a pause when you set up addresses.
Level1 Level2 Address Book Level3 Options Descriptions Page — — When LDAP is off, the search will be within the local Address Book. When LDAP is on, the search will be within the local Address Book and the LDAP Server. 74 Detail — Displays detailed information about the selected address. See Add New Address Stores Address Book numbers so you can dial by pressing Address Book on the Touchscreen (and Apply, then Fax Start). 76 Setup Groups You can set up Group numbers for Broadcasting.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page Options Contrast — Auto* Changes the brightness of faxes you send. See (Continued) Light . Dark Broadcasting Add Number Add Number Add from Address book You can send the same fax message to more than one fax number.
Fax (When Fax Preview is On.) Level3 C Level1 Level2 Options Sending Faxes (See Fax (When Fax Preview is Off.) on page 157.) Received Faxes Print/Delete Descriptions Page 62 Print All(New Faxes) — Prints the new received faxes. Print All(Old Faxes) — Prints the old received faxes. Delete All(New Faxes) — Deletes the new received faxes. Delete All(Old Faxes) — Deletes the old received faxes. Address Book (See Address Book in Fax (When Fax Preview is Off.) on page 157.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page Options Quality — Normal* Choose the Copy resolution for the next copy. See Choose the paper type that matches the paper in the tray. 81 Choose the paper size that matches the paper in the tray. 82 Choose the tray that will be used for Copy mode. 82 Best Paper Type — Plain Paper* Inkjet Paper . Brother BP71 Other Glossy Transparency (For MFC-J4710DW, when Tray #2 is selected in Tray Select.
Level1 Level2 Level3 Options Descriptions Page Options Enlarge/Reduce 100%* — — See Enlarge 198% 10x15cm i A4 You can choose the enlargement ratio for the next copy. (Continued) 186% 10x15cm i Letter 141% A4iA3, A5i A4 Reduce 97% Letter i A4 93% A4 i Letter You can choose the reduction ratio for the next copy. 83% Legal i A4 69% A4 i A5 47% A4 i 10x15cm Density Fit to Page — Your machine will adjust the size automatically to the paper size you set.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page Options 2-sided Copy Off* — See (Continued) (MFC-J2510/ MFC-J4510DW) Portrait Long Edge Flip — You can choose the 2-sided print settings. Landscape Long Edge Flip — Portrait Short Edge Flip — Landscape Short Edge Flip — Advanced Normal* .
Scan C Level1 Level2 Level3 Options1 Descriptions Page to OCR PC Select Options (For details, see the Options on page 166.) Configure the detailed settings. See Save as Shortcut — Saves the current settings as a shortcut. Start — Start scanning. Options (For details, see the Options on page 167.) Configure the detailed settings. Save as Shortcut — Saves the current settings as a shortcut. Start — Start scanning. Options (For details, see the Options on page 167.
Settings and features tables Level1 Level2 Level3 Options1 Descriptions Page to E-mail PC Select Options (For details, see the Options on page 167.) Configure the detailed settings. See Save as Shortcut — Saves the current settings as a shortcut. Start — Start scanning. Address Book — — Choose the address of the recipient from the address book. Manual — — Manually enter the address of the recipient. OK Options (For details, see the Options on page 169.
Options C (for to OCR) Level1 Level2 Options1 Descriptions Page Options 2-sided Scan Off* See (MFC-J4710DW) 2-sided Scan: Long Edge You can choose the 2-sided scan mode. 2-sided Scan: Short Edge Set with Touch Panel Off(Set with Computer)* On If you want to use the Touchscreen to change the machine’s settings, choose On. The settings below will appear when On is selected in Set with Touch Panel.
Settings and features tables Options C (for to File, to Image or to E-mail) Level1 Level2 Options1 Descriptions Page Options 2-sided Scan Off* See (MFC-J4710DW) 2-sided Scan: Long Edge You can choose the 2-sided scan mode. . 2-sided Scan: Short Edge Set with Touch Panel Off(Set with Computer)* On If you want to use the Touchscreen to change the machine’s settings, choose On. The settings below will appear when On is selected in Set with Touch Panel.
Options C (for to Media) Level1 Level2 Options1 Descriptions Page Options 2-sided Scan Off* 87 (MFC-J4710DW) 2-sided Scan: Long Edge You can choose the 2-sided scan mode. 2-sided Scan: Short Edge Scan Type Colour* Black and White Resolution 100 dpi 200 dpi* You can choose the scan type for your document. You can choose the scan resolution for your document.
Settings and features tables Options C (for to E-mail Server) NOTE It is available after IFAX is downloaded. Level1 Level2 Options1 Descriptions Page Options 2-sided Scan Off* See (MFC-J4710DW) 2-sided Scan: Long Edge You can choose the 2-sided scan mode. . 2-sided Scan: Short Edge Scan Type Colour* Black and White Resolution 100 dpi 200 dpi* You can choose the scan type for your document. You can choose the scan resolution for your document.
Options C (for to FTP or to Network) Level1 Level2 Options1 Descriptions Page Options 2-sided Scan Off* See (MFC-J4710DW) 2-sided Scan: Long Edge You can choose the 2-sided scan mode. 2-sided Scan: Short Edge Scan Type Colour* Black and White Resolution 100 dpi 200 dpi* You can choose the scan type for your document. You can choose the scan resolution for your document.
Settings and features tables Photo (More screen) C Level1 Level2 Level3 Options Descriptions Page Index Print Print Index Sheet Print Settings For details, see the Print Settings on page 175. You can print a thumbnail page. See Print Photos Using Index No. Print Settings For details, see the Print Settings on page 172. You can print photos by choosing the index numbers. OK Print Settings For details, see the Print Settings on page 172. You can adjust your photos with the options.
Level1 Level2 Level3 Options Descriptions Page Slide Show Show Each Photo for 3Secs* — Sets the time each photo in the Slide Show is shown before the machine switches to the next photo. See — Sets the effect that is used when the machine switches to the next photo in the Slide Show. — The machine starts a Slide Show of your photos. 10Secs 30Secs 1Min . 5Mins Effect Off* Slide In Fade In Zoom In Start — You can choose a photo during the Slide Show and change the print settings.
Settings and features tables Option1 Option2 Option3 Option4 Descriptions Page Paper Size 10x15cm* — — Choose the paper size. See — — Choose the print size if you are using A4 or Letter size paper. — — The machine decides the appropriate effect for your photo. — — Adjusts the brightness. — — Adjusts the contrast. . 13x18cm A4 A3 Letter Ledger (When A4 or Letter is chosen) Print Size 8x10cm 9x13cm 10x15cm 13x18cm 15x20cm Max.
Option1 Option2 Option3 Colour Enhance On White Balance (Does not appear when Enhance or Enhance and Crop is chosen.) Off* Option4 -2 Descriptions Page Adjusts the hue of the white areas. See -1 0 +1 +2 Sharpness -2 Enhances the detail of the image. -1 0 +1 +2 Colour Density -2 Adjusts the total amount of colour in the image. -1 0 +1 +2 Cropping On* — — Crops the image around the margin to fit the paper size or print size.
Settings and features tables Print Settings C (for Print Index Sheet) Level1 Level2 Level3 Options Descriptions Page Paper Type Plain Paper* — — Choose the paper type. See — — Choose the paper size. . Inkjet Paper Brother BP71 Other Glossy Paper Size Letter A4* See Advanced User’s Guide. The default settings are shown in Bold with an asterisk. Web (More screen) C Level1 Level2 Level3 Options Descriptions Page Web PICASA Web Albums™ — — See .
A3 Copy Shortcuts (More screen) C Level1 Level2 Option1 Option2 Descriptions Page A3 2in1 Options Quality Normal* Choose the Copy resolution for the next copy. See A4 i A3* Best A4 + Note(L) Paper Type Plain Paper Displays the available paper type. Paper Size A3* Sets the size of paper in the paper tray. A4 + Note(P) A4 + Grid Ledger A4 + Blank Tray Select A4 Centre (MFC-J4710DW) Auto Tray Select . Automatically chooses the tray that contains the most suitable paper.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page Add Shortcut Fax Fax Resolution Standard* 14 (Continued) (Options) Sets the resolution for outgoing faxes. Fine S.Fine Photo 2-sided Fax Off* (MFC-J4710DW) 2-sided Scan: Long Edge You can choose the 2-sided fax scan mode. 2-sided Scan: Short Edge Contrast Auto* Light Changes the brightness of faxes you send. Dark Broadcasting Add Number (Options) You can send the same fax message to more than one fax number.
Level1 Level2 Level3 Options Descriptions Page Add Shortcut Scan to File PC Select You can scan a monochrome or a colour document into your computer. 15 to OCR PC Select You can have your text document converted to an editable text file. to Image PC Select You can scan a colour picture into your graphics application. to Media 2-sided Scan (MFC-J4710DW) You can scan documents into a memory card or USB Flash memory drive.
Settings and features tables Level1 Level2 Level3 Options Descriptions Page This list appears when each Shortcut name is pressed for 2 seconds. Edit Shortcut Name — — You can change the shortcut name. 18 Delete — — Deletes the shortcut. 18 The default settings are shown in Bold with an asterisk. (Ink) Level1 (Ink) C Level2 Level3 Options Descriptions Page Test Print — Print Quality Lets you check the print quality or alignment. 103 Lets you clean the print head.
When using memory cards or USB Flash memory drives in the correct slot Level1 Level2 Level3 Photo (See Photo (More screen) on page 171.) Scan to Media (See to Media on page 164.) Web (See Web (More screen) on page 175.) DPOF — — See Advanced User’s Guide. The default settings are shown in Bold with an asterisk. 180 Options — Descriptions Page Displays the DPOF setting screen. See C .
Settings and features tables Entering Text C When you need to enter text into the machine the keyboard will appear on the Touchscreen. Press to cycle between letters, numbers and special characters. NOTE To change between lowercase or uppercase, press . Inserting spaces C To enter a space, press Space. Or, you can press c to move the cursor. NOTE The characters that are available may differ depending on your country.
D Specifications D General D NOTE This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Inkjet Print Head Mono: Piezo with 420 nozzles 1 Colour: Piezo with 420 nozzles 3 Memory Capacity 128 MB (MFC-J2510/MFC-J4510DW) 256 MB (MFC-J4710DW) LCD (Liquid Crystal Display) 3.7 in. (93.
Specifications Power Consumption 1 (MFC-J2510/MFC-J4510DW) (Taiwan) Copying Mode: Approx. 21 W 2 Ready Mode: Approx. 5 W 3 Sleep Mode: Approx. 1.5 W 3 Off: Approx. 0.04 W 3 5 (For Australia and other countries) Copying Mode: Approx. 21 W 2 Ready Mode: Approx. 5.5 W 3 Sleep Mode: Approx. 1.5 W 3 Off: Approx. 0.04 W 3 5 (MFC-J4710DW) (Taiwan) Copying Mode: Approx. 23 W 4 Ready Mode: Approx. 5 W 3 Sleep Mode: Approx. 1.5 W 3 Off: Approx. 0.
Dimensions (MFC-J2510/MFC-J4510DW) 274 mm 186 mm (MFC-J4710DW) 342 mm 254 mm 480 mm 490 mm 480 mm 490 mm 290 mm 483 mm 290 mm 483 mm Weight (MFC-J2510/MFC-J4510DW) 9.3 kg (MFC-J4710DW) 11.
Specifications Print media Paper Input D Paper Tray #1 D Paper type: Plain paper, inkjet paper (coated paper), glossy paper 1 and transparency 1 2 Paper size 3: (Landscape) A4, Letter, Executive, JIS B5 4 (Portrait) A5, A6, Envelopes (Com-10, DL, Monarch), Photo (10 15 cm), Photo L (89 127 mm), Photo 2L (13 18 cm) and Index card (127 203 mm) Width: 89 mm - 215.9 mm Length: 127 mm - 297 mm For more details, see Paper weight and thickness on page 46. Maximum paper tray capacity: Approx.
Paper Input (Continued) Manual Feed Slot D Paper type: Plain paper, inkjet paper (coated paper), glossy paper 1 and transparency 1 2 Paper size 3: (Landscape) A4, Letter, Executive, JIS B5 4 (Portrait) A3, JIS B4 4, Ledger, Legal, A5, A6, Envelopes (Com-10, DL, Monarch, C5), Photo (10 15 cm), Photo L (89 127 mm), Photo 2L (13 18 cm) and Index card (127 203 mm) Width: 89 mm - 297 mm Length: 127 mm - 431.8 mm For more details, see Paper weight and thickness on page 46.
Specifications Fax D Compatibility ITU-T Super Group 3 Modem Speed Automatic Fallback 33,600 bps Scanning Width ADF: 208 mm (A4) (Single-sided document) Scanner Glass: 204 mm (A4) Scanning Width and Length Width: 208 mm (A4/Letter/Legal) (ADF) (MFC-J4710DW) (2-sided document) Length: 349.
Copy D Colour/Monochrome Yes/Yes Copy Width 204 mm 1 Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Resolution Prints up to 1200 1200 dpi 2-sided Yes Paper type: Plain paper Paper size: A4, Letter, A5 1 When copying on A4 size paper.
Specifications PhotoCapture Center™ D Compatible Media 1 Memory Stick Duo™ (16 MB - 128 MB) Memory Stick PRO Duo™ (256 MB - 32 GB) Memory Stick Micro™ (M2™) with Adapter (256 MB - 32 GB) MultiMedia Card (32 MB - 2 GB) MultiMedia Card plus (128 MB - 4 GB) MultiMedia Card mobile with Adapter (64 MB - 1 GB) SD Memory Card (16 MB - 2 GB) miniSD with Adapter (16 MB - 2 GB) microSD with Adapter (16 MB - 2 GB) SDHC Memory Card (4 GB - 32 GB) miniSDHC with Adapter (4 GB - 32 GB) microSDHC with Adapter (4 GB - 3
PictBridge Compatibility D Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge/ for more information.
Specifications Scanner D Colour/Monochrome Yes/Yes TWAIN Compliant Yes (Windows® XP 1/Windows Vista®/Windows® 7) (Mac OS X v10.5.8, 10.6.x, 10.7.x 2) WIA Compliant Yes (Windows® XP 1/Windows Vista®/Windows® 7) ICA Compliant Yes (Mac OS X v10.6.x, 10.7.
Printer D Resolution Up to 1200 6000 dpi Printing Width 3 291 mm [297 mm (borderless) 1] Borderless 2 A4, Letter, A3, Ledger, A6, Photo 10 15 cm, Photo L 89 127 mm, Photo 2L 13 18 cm 2-sided Paper type: Plain paper Paper size: A4, Letter, A5, Executive, JIS B5 5 Print Speed 4 1 When the Borderless feature is set to On. 2 See Paper type and size for each operation on page 44. 3 When printing on A3 size paper. 4 For detailed specifications visit http://www.brother.com/.
Specifications Interfaces D USB 1 2 A USB 2.0 interface cable that is no longer than 2 m. LAN cable 3 Ethernet UTP cable category 5 or greater. Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode) IEEE 802.11g/n (Wi-Fi Direct™) 1 Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported. 3 See Network on page 194.
Network D NOTE For more information about the Network specifications, see Network User’s Guide. You can connect your machine to a network for Network Printing, Network Scanning, PC Fax Send, PC Fax Receive (Windows® only), Remote Setup, and access photos from PhotoCapture Center™ 1. Also included is Brother BRAdmin Light 2 Network Management software.
Specifications Computer requirements D SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Hard Disk Space to install PC Interface Computer Platform & Operating System Version Windows® Operating System USB 2 Windows® XP Home 1 4 Printing Windows® XP Scanning Professional 14 Windows 10/100 Wireless Base-TX 802.11b/g/n (Ethernet) Processor 32bit (x86) or 64bit (x64) processor PC Fax 3 Removable Disk 5 For Drivers For Applications 150 MB 1 GB 500 MB 1.
Consumable items D Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge The first time you install a set of ink cartridges the machine will use an amount of ink to fill the ink delivery tubes for high quality printouts. This process will only happen once. After this process is complete the cartridges provided with your machine will have a lower yield than standard cartridges (65 %).
E Index A Address Book changing ...............................................77 deleting .................................................77 Group dial changing ............................................77 setting up ..............................................76 using .....................................................74 ADF (automatic document feeder) ...........47 Answering machine (TAD) .......................70 connecting ............................................
F I Fax codes changing ...............................................73 Remote Activation Code .......... 59, 72, 73 Remote Deactivation Code ............ 72, 73 using .....................................................73 Fax Detect ................................................59 Fax, from PC See Software User's Guide. Fax, stand-alone receiving ................................................55 difficulties .........................................131 F/T Ring Time, setting ........................
P R Paper ...................................... 42, 185, 186 capacity .................................................45 loading ..................................... 21, 24, 28 loading A3 or Legal paper .....................30 loading envelopes and postcard ...........24 loading Photo and Photo L paper .........27 printable area ........................................39 size .......................................................40 size of document ...................................47 type ..........
T W TAD (telephone answering device), external ............................................. 55, 70 connecting ...................................... 70, 71 Receive Mode .......................................55 recording OGM .....................................71 Telephone line connections ...........................................71 difficulties ............................................132 interference / VoIP ..............................137 multi-line (PABX) ...................................
For Australia Only: Support – For technical support of your Brother Product other than what you can resolve through the User's Guide, please visit our Web Site or Solutions Web Site (see below) to find an answer to FAQs/Troubleshooting, locating Drivers & Software. Alternatively, please contact the Product Support Centre for any customer care/technical support enquiry.
Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.
