User Manual
Table Of Contents
- BASIC USER’S GUIDE MFC-J6510DW MFC-J6710DW
- User's Guides and where do I find it?
- Table of Contents
- 1 General information
- 2 Loading paper
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Telephone and external devices
- Voice operations
- Telephone Service for Australia
- Telephone Service for New Zealand
- Telephone Service for Some Countries
- Connecting an external TAD (telephone answering device)
- External and extension telephones
- 7 Dialling and storing numbers
- 8 Making copies
- 9 Printing photos from a memory card or USB Flash memory drive
- 10 How to print from a computer
- 11 How to scan to a computer
- A Routine maintenance
- B Troubleshooting
- C Menu and features
- D Specifications
- Index
- brother ARL/ASA/NZ
Troubleshooting
95
B
Handling Incoming Calls
Difficulty Suggestions
The machine “Hears” a voice as a
CNG Tone.
If Fax Detect is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Fax Detect to Off.
(See Fax Detect on page 39.)
Sending a fax call to the machine. If you answered on an extension or external telephone, press your Remote
Activation Code (the factory setting is l 51 (l 91 for New Zealand)). If you
answered on an external telephone, press Start to receive the fax. When your
machine answers, hang up.
Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, an alarm system or other custom
feature on a single telephone line with your machine, it may create a problem
sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate telephone line with no
custom features is recommended.
Copying Difficulties
Difficulty Suggestions
Cannot make a copy.
Make sure that the COPY key is illuminated.
Poor copy results when using the
ADF.
Try using the scanner glass. (See Using the scanner glass on page 30.)
Vertical black lines or streaks
appear in copies.
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner glass
on page 72.)
Fit to Page does not work correctly. Make sure your source document is not skewed.
Reposition the document and try again.